Britannia Beckwith of Sussex

Europa House, Euro Business Park, New Road
Newhaven
East Sussex
BN9 0DR

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Britannia Beckwith of Sussex 9.7/10
1192 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1192 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very impressed with all aspects of the service. Would highly recommend thank you mark, taff and derren Anne and Brian Morgan"   more
 
" Very pleased with all the help and support very professional thought Many thanks."   more
 
" David and Steve excellent"   more
 
" Thank you all for a brilliant move. Despite adverse weather and the distance, remote location. Difficulty in getting stuff up the stairs and furniture far too big for our 18c cottage. Three hard worki...."   more
 
About Us


Britannia Beckwith removals of Sussex is the longest established removals company in East Sussex. We are a family owned and run removals and storage company operating from a head office and warehouse in Newhaven, East Sussex, also with offices in Brighton and Seaford.

We are long and established members of the Britannia group and one of over 40 companies that makes up Britannia movers international. We are also members of the British Association of Removers (BAR). We are accredited by QSS for reaching the European Quality Standard for removals BSEN 12522. Which allows us to fly the well known Kitemark symbol.

Our removals service is comprehensive, friendly and efficient and we pride ourselves on providing the best possible service for our customers.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 37
amazing 27
arrived 13
Ben 25
Brilliant 75
Britannia 40
care 30
cheerful 33
courteous 63
crew 46
Dan 24
definitely 42
delivery 26
easy 26
efficient 111
excellent 225
experience 26
extremely 46
Fantastic 56
free 27
friendly 160
furniture 30
Good 150
great 126
guys 108
happy 63
hard 94
help 24
helpful 266
highly 39
impressed 24
Mark 34
packing 28
pleasant 32
pleased 55
polite 152
Professional 112
really 79
recommend 161
removal 68
Rob 32
Service 229
smoothly 32
stress 38
stressful 25
team 150
thank 165
Thanks 84
trouble 31
working 35
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Feb 2020
Recommended by customer in TN6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1878

"Very impressed with all aspects of the service. Would highly recommend thank you mark, taff and derren

Anne and Brian Morgan"
 
 
 
 
Team:
Taf Mark Derran
 
 
 


Review 20 Feb 2020
Recommended by customer in BN14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1199

"Very pleased with all the help and support very professional thought
Many thanks."
 
 
 
 
Team:
Tar Ant
 
 
 


Review 20 Feb 2020
Recommended by customer in CH64
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move from Agros hill deliver to Willaston

2 day job
 
Cost: £1641

"David and Steve excellent"
 
 
 
 
Team:
Dave Steve
 
 
 


Review 20 Feb 2020
Recommended by customer in PE12
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1954

"Thank you all for a brilliant move. Despite adverse weather and the distance, remote location. Difficulty in getting stuff up the stairs and furniture far too big for our 18c cottage. Three hard working cheerful guys!"
 
 
 
 
Team:
Jay Ben
 
 
 


Review 20 Feb 2020
Recommended by customer in TN35
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £949
 
 
Team:
Jay Mark C Ben
 
 
 


Review 19 Feb 2020
Recommended by customer in BN7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Good Service thank you"
 
 
 
 
Team:
Ang Lee Tar
 
 
 


Review 17 Feb 2020
Recommended by customer in TN21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full pack and move from views cross to cross in hand.
 
Cost: £3040

"Professional and courteous personnel punctual and hard working. Our 4th move with Britannia and we will use you again! A dog friendly removal company."
 
 
 
 
Team:
Dave Steve Shane Steve Al
 
 
 


Review 17 Feb 2020
Recommended by customer in BN5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move to store.
 
Cost: £1497

"Very helpful and courteous."
 
 
 
 
Team:
Dave Ben Sam Shane
 
 
 


Review 17 Feb 2020
Recommended by customer in PL2S
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £5614

"Whole move went smoothly and no problem whats over very happy with the whole process."
 
 
 
 
Team:
Taf Mark
 
 
 


Review 17 Feb 2020
Recommended by customer in BN1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed maisonette - 3 bed semi lots of stairs.
 
Cost: £782

"All went smoothly.
Great attitude from all movers"
 
 
 
 
Team:
Jay Sam Will
 
 
 


Review 10 Feb 2020
Recommended by customer in BN21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a house to a flat gave me some concern your men helped me very well.
 
Cost: £840

"excellent company great and support.
Many thanks will recommend you company to my friendly.

Tommy observe."
 
 
 
 
Team:
Mark Wil
 
 
 


Review 7 Feb 2020
Recommended by customer in BN7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Lewes to Storrington
 
Cost: £537

"Brilliant friendly and helpful."
 
 
 
 
Team:
Dave Sam
 
 
 


Review 7 Feb 2020
Recommended by customer in BN27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a two bed house to a two bed cottage.
 
Cost: £770

"Mark will were professional throughout and made the whole move go smoothly with no stress."
 
 
 
 
Team:
Mark Will
 
 
 


Review 4 Feb 2020
Recommended by customer in PE28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 day removal load, travel and deliver from BW25 to PE28.
 
Cost: £1300

"Staff very helpful and friendly, hard working could not ask for a better service, very please with every aspect of removal."
 
 
 
 
Team:
Steve Rob
 
 
 


Review 4 Feb 2020
Recommended by customer in BN2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had moved out to a temp address because of a flood, then returned home 6 months later using Britannia Beckwith for both moves and packing service.
 
Cost: £1017

"Found all staff to be very helpful and polite and made both moves less stressful. Becca and Linda in the office were particularly helpful as were the moves Marke will. Would be more than happy to recommend to family and friends."
 
 
 
 
Team:
Mark
 
 
 


Review 31 Jan 2020
Recommended by customer in BN27
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Shane Taf Chris
 
 
 


Review 27 Jan 2020
Recommended by customer in KT6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4 bed 3 floor house to 2 bed 2 floor house. Parking at both can be tricky.
 

"Both removal men - Jay and Sam - were very professional and hard working. Nothing was too much trouble. They are a credit to the company."
 
 
 
 
 
 


Review 22 Jan 2020
Recommended by customer in BN21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was on to the 3rd floor of a block of flats, via the stairs only! hard work, done without complaint. This was arranged by Churchill not me.
 

"I am very pleased with the team today. They were very polite and understanding. Patient and helpful throughout the day. Very helpful and very understanding thanks."
 
 
 
 
Team:
Mark Sam Danie
 
 
 


Review 17 Jan 2020
Recommended by customer in BN27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We through, Zoe, office the three lad's on lorry Jay, Lee, Will are an asset to your firm."
 
 
 
 
Team:
Jay Lee Will
 
 
 


Review 13 Jan 2020
Recommended by customer in RH20
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and moving half a house into storage the other half from Bury village into Colchester inner city
 
Cost: £1677

"Dave, Jay, Aaron, Derren where extremely helpful and went over and above to help my move go smoothly today. At no point was anything to much for them. Would highly recommend the company and they were great ambassadors"
 
 
 
 
Team:
Dave Jay Aarron Derren
 
 
 

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