P.W Archer & Son Ltd

Where reputations count.

Springwell Lane
Northallerton
North Yorkshire
DL7 8QP

Removers - Removals Companies

www.archers-removals.co.uk

Email This Business

Tel 01609 772466

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
68 reviews since 2020

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 68 reviews since 2020

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" Friendly, helpful and nothing was too much trouble. Speedy and on time, fantastic overall! Thank you!" more

" Removers acted over and above the "call of duty" provided help and suggestions for trouble shooting what transpired to be a very difficult stressful situation for all involved. " more

" Archer's and the team who did the move were brilliant. They were friendly and efficient, nothing was too much trouble, and they helped take away some of the burden of a stressful day. They moved every...." more

" Information too personal. " more

About Us
Information provided by the business
Legal Name: P.W. Archer & Son Ltd.

Moving house can be one of the most stressful times, so let Archers help you.

We are a family business with over 100 years experience in household and commercial removals and will do our best to ensure that the day of your move is a pleasant experience.

We believe that from the moment you contact us for a free quote, to completion of your removal, you will not find a more professional and friendly company.

We specialise in household and office removals, with 800 to 2000 cubic foot capacity vehicles available. We can also provide a full packing service, should you require it, or you may prefer to pack everything yourselves using our containers and materials.

As an independent removal and haulage specialist, we offer the highest standards and flexibility to ensure that your removal is a smooth one. Just let us know when you want to move and what you need moving, and we will let you have a quotation as soon as we can.

Review 17 Mar 2023 Recommended by customer in DL6 My Age: up to 29 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2nd floor flat to semi detatched house flat had no lift.

Cost: £696

"Friendly, helpful and nothing was too much trouble. Speedy and on time, fantastic overall!
Thank you!"

Team:
Mike Mick Karl

REPORT THIS REVIEW

Review 6 Mar 2023 Recommended by customer in DL9 My Age: 60 - 69 I'm: Male I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The vendors solicitor had lost the keys to new property. The removers behaved on a professional courteous manner at all time. Despite above few move through to end getting away around 8:45 pm

Cost: £708

"Removers acted over and above the "call of duty" provided help and suggestions for trouble shooting what transpired to be a very difficult stressful situation for all involved. "

Team:
Mick Karl Harr

REPORT THIS REVIEW

Review 3 Mar 2023 Recommended by customer in TS17 My Age: up to 29 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Entire house move including fragile items. Taking apart two beds and wardrobes and putting them back together again.

Cost: £1194

"Archer's and the team who did the move were brilliant. They were friendly and efficient, nothing was too much trouble, and they helped take away some of the burden of a stressful day. They moved everything with care and Geoff the owner was happy to accommodate our continually changing move date!
Definitely recommended. "

Team:
Mike James Mick

REPORT THIS REVIEW

Review 20 Jan 2023 Recommended by customer in DL8 My Age: 70 + My level of experience of similar services: Experienced I have known this business: Under 1 year business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Information too personal. "

Team:
Karl Mick

REPORT THIS REVIEW

Review 2 Jan 2023 Recommended by customer in DL7 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from formhouse to bungalow.
Challenge to get shed into back garden.
Dismantled and rebuilt.

Cost: £2392

"3 movers on day 1 to pack up belongings. Good attitude 2 same plus 3rd different on day 2, delivery. New mover initially displayed poor attitude. However, recovered in afternoon and took charge of rebuilding a wardrobe.
Overall, attitude was very good over the 2 days."

Team:
Mike Sj Mike Rob

REPORT THIS REVIEW

Review 15 Nov 2022 Recommended by customer in DL6 My Age: 60 - 69 My level of experience of similar services: Beginner I have known this business: Over 10 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went smoothly, without a hitch, everyone working together as a team.

Cost: £504

"The 3 employees were absolutely spot on. Friendly, polite and nothing was too much trouble. A brilliant team. "

Team:
Mick Karl H

REPORT THIS REVIEW

Review 4 Nov 2022 Recommended by customer in DL7 business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From Scorton to Northallerton with some large heavy items of furniture.

"The pick up crew from Scorton were good and careful, great.

However when they delivered our furniture, they struggled as they did not remove drawers, doors from units which were heavy which resulted in scratches on polished wood drawers which could have been avoided."

Team:
James Har

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in DL8 My Age: 50 - 59 My level of experience of similar services: Average I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from a two bedroom from a bungalow to a 4 bedroom house, in a rural location only accessible by one very narrow lane.

Cost: £1164

"The team from Archers were very polite, friendly and were very careful with our belongings."

Team:
Jame Phil Harry

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in DL12 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Limited access property handled very well.

Cost: £1400

"Great company
Great communication
Helpful moves"

Team:
Jame Paul Phil Rob Daz

REPORT THIS REVIEW

Review 28 Oct 2022 Recommended by customer in TS9 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving 15 miles from 3-bed terrace to bungalow.

Cost: £2416

Team:
Harry Bob James

REPORT THIS REVIEW

Review 18 Oct 2022 Recommended by customer in DG11 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Thirsk to Scotland

"A good company. All staff and arrangements handled well.
Good communication with phone calls. Helpful."

Team:
Mike Sj

REPORT THIS REVIEW

Review 20 Aug 2022 Recommended by customer in DL6 My Age: up to 29 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

First floor flat to terraced house, many stairs. House had very steep stairs.

"SJ and Harry were very friendly and efficient. They got straight to work when they arrived.
They navigated the steep stairs very well."

Team:
Sj

REPORT THIS REVIEW

Review 18 Jul 2022 Recommended by customer in DL6 My Age: 60 - 69 My level of experience of similar services: Below Average I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Emptied house of most items the day before so I was able to leave a clean house.
Emptied truck and deposited items where required.

Cost: £1248

"Absolutely brilliant, from start to finish very polite staff from the office to the removal men, so helpful.
Geoff was very helpful in every way.
Thank you."

Team:
Mick Harry Mike Rob

REPORT THIS REVIEW

Review 8 Jul 2022 Recommended by customer in TS9 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a house to a bungalow, so easier fitting furniture into new place, then removing from old place, due to awkward shaped stairs

Cost: £1644

Team:
Mike Sj Mick

REPORT THIS REVIEW

Review 5 Jul 2022 Recommended by customer in YO61 My Age: 60 - 69 My level of experience of similar services: Beginner I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

20 Mile move 1 x7.5 ton truck
Three removal team.
3-bed house to 2-bed bungalow far too many boxes.

Cost: £696

"Speedy and happy bunch thoroughly recommend"

Team:
Harry Sj James

REPORT THIS REVIEW

Review 29 Jun 2022 Recommended by customer in CB22 My Age: 70 + business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was unwell at the time of the move to Cambridge. My son-in-law who oversaw moving day told me the team were helpful and friendly loading at Northallerton - the team were again helpful and friendly.

"Archer have been really helpful for our move from Northallerton to Cambridge. I am so glad we chose Archers."

Team:
Mike Mick

REPORT THIS REVIEW

Review 24 Jun 2022 Recommended by customer in DL6 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: Over 10 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

5 mile distance, many awkward angles at new address for entry of furniture. All overcome with patience and care.

Cost: £1120

"A five-man team using two vans move completed in six hours excellent teamwork."

Team:
Mike Harry Mick James

REPORT THIS REVIEW

Review 10 Jun 2022 Recommended by customer in TS16 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two van loads

Cost: £1800

"Loaded promptly and safely with no damage.
Delivered on time and unloaded promptly, safely with no damage
Two excellent team of removers."

Team:
Mick Mike Harr

REPORT THIS REVIEW

Review 31 May 2022 Recommended by customer in DL7 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Show All

Customer Review

Team:
James Mick Mike

REPORT THIS REVIEW

Review 30 May 2022 Recommended by customer in DN4 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business P.W Archer & Son Ltd https://www.referenceline.com/removers_removals_companies-in-northallerton-pwarchersonltd-83210

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Everything went to plan, great fan.

Cost: £1374

"It was like having a team of swirling dervishes!

"

Team:
Mike Harry Mick

REPORT THIS REVIEW

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