Dunbar Removals & Storage

Where reputations count.

The Depository, Gilmerton Estate
North Berwick
East Lothian
EH39 5LQ

Removers - Removals Companies

Email This Business

Tel 01620 880213

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
44 reviews since 2012

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 44 reviews since 2012

Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" From the initial consultation over pricing, to the moves, storage and delivery the Dunbar Removals team were cordial, friendly, efficient and everything went to plan. Dates and times were adhered to e...." more

" Very flexible service which was much valued nothing broken and cheerful staff. " more

" We had a relatively small number of items which we required to be moved a short distance within the village of Gullane. Namely a sofa bed, dining table and chairs and double bed with bedside cabinets....." more

" Fantastic job, guys were so helpful, nothing was to much trouble , would highly recommend them, moved from East Lothian to Banchory" more

About Us
Information provided by the business
Legal Name: Dunbar Removals & Storage Ltd. Limited Company.

Businesses
login to your control panel
to add your video or text here

Review 20 Dec 2019 Recommended by customer in PO11 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Dunbar Removals were contracted to move our personal possessions (quite a large inventory) from Peebles to Dunbar, with most of it going into their storage facility in North Berwick. Six weeks it all moved again, out of storage and from Dunbar to the south coast of England.

"From the initial consultation over pricing, to the moves, storage and delivery the Dunbar Removals team were cordial, friendly, efficient and everything went to plan. Dates and times were adhered to exactly as arranged.

So, if you need a removal company or storage facility, then we recommend you contact them, if you can get hold of Peter who is the chief man - his experience and know how is second to none - then you will be in good hands for sure!

PS: Everything arrived safe and sound so a big thank you to Peter and his team! Thanks.

PS: Highly organised, efficient and friendly removal and storage company! Recommended to one and all!"

Team:
Peter

REPORT THIS REVIEW

Review 28 Nov 2019 Recommended by customer in EH41 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved withing East Lothian in October.
Move included transporting boat on traker and fitting it into confined 5 pace of a garage.

"Very flexible service which was much valued nothing broken and cheerful staff. "

REPORT THIS REVIEW

Review 20 Mar 2019 Recommended by customer in EH31 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was moving from a one to a two bedroom apartment within Gullane, East Lothian.

"We had a relatively small number of items which we required to be moved a short distance within the village of Gullane. Namely a sofa bed, dining table and chairs and double bed with bedside cabinets.

The team arrived on time and completed the move to our total satisfaction. The major challenge they faced was getting the sofa out of the old apartment which they eventually did with some clever maneuvering.

Both David and Darrell were very professional and efficient in the service they provided throughout and they could not have been more helpful.

I cannot recommend Dunbar Removals highly enough. From requesting a quote to completing the move they were fantastic."

Team:
David and Darrell

REPORT THIS REVIEW

Review 27 Aug 2018 Recommended by customer in AB31 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from East Lothian to Banchory

"Fantastic job, guys were so helpful, nothing was to much trouble , would highly recommend them, moved from East Lothian to Banchory"

REPORT THIS REVIEW

Review 1 Jun 2018 Recommended by customer in DD8 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was apprehensive but packing, moving, storage and unpacking was made easier.

"Very professional and helpful in all aspects of move."

REPORT THIS REVIEW

Review 15 Jan 2018 Recommended by customer in LA11 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Scottish Borders to South Cumbria.

"We were completely satisfied with all aspects of the move, the team was efficient and worked tirelessly and cheerfully to get the job done as quickly as possible."

REPORT THIS REVIEW

Review 11 Dec 2017 Recommended by customer in KA21 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Dunbar Removals packed some items to go to one address and other items to go into storage. Nothing was a problem.
Excellent price but can't remember.

"I would certainly use Dunbar Removals again. They made a very stressful time much easier to deal with. Staff were so professional and helpful. Christine, the receptionist who dealt with the first call was excellent. She was clear and made the process uncomplicated. I have used another removal company in the past but Dunbar knocks the spots off them."

Team:
Peter Robin Tam Connor

REPORT THIS REVIEW

Review 11 Aug 2016 Recommended by customer in EH31 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Small move of 3 piece furniture and king size bed as other parts of move had been done by clients. A piano was gently moved also - very successfully.

"Excellent and very pleasant as well as most efficient service. Delightful men- nothing was too much trouble."

REPORT THIS REVIEW

Review 10 Aug 2014 Recommended by customer in EH39 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Nothing was too much trouble for lads. They moved a piano with no grumbling! Nothing so far unpacked has even been broken!

"Very smooth move, lads were very helpful, courteous, cheerful. It was a pleasure to work with them."

REPORT THIS REVIEW

Review 15 Jun 2014 Recommended by customer in EH9 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Main packing done on day 1 efficiently by a good squad of men. 4 hrs late starting but they let us know - & day 2 house was empty by noon as required.

"Points 2-6 were most likely included in literature emailed to us� some of the duty was on us to read it fully before signing the acceptance form."

REPORT THIS REVIEW

Review 2 Jun 2014 Recommended by customer in EH4 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very cramped studio flat up 2 flights of tenement steps. The movers packed & labelled everything & brought a large sofa bed & 12 boxes to a charity shop and the rest to my garage.

"The guys were brilliant. I used this firm 18 months ago when I moved house and they were excellent so I didn�t even consider & my other firm for this move, a house clearance & for a friend who had died. Once again, the guys were carefully, respectfully and were kind, helpful and efficient. I was delighted."

REPORT THIS REVIEW

Review 14 Apr 2014 Recommended by customer in EH42 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

General house move - boxes furniture but no white goods. Lots of boxes, clothes etc.

"The removal guys were excellent. Very nice pleasant and had a good laugh with them. They worked really hard."

REPORT THIS REVIEW

Review 18 Mar 2014 Recommended by customer in TD3 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very obliging and helpful team."

REPORT THIS REVIEW

Review 29 Jan 2014 Recommended by customer in EH21 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 29 Jan 2014 Recommended by customer in EH39 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very good service from Dunbar Removal & Storage."

REPORT THIS REVIEW

Review 20 Jan 2014 Recommended by customer in EH42 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 11 Dec 2013 Recommended by customer in EH31 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The company was very efficient, from the boss, admin and the removal men. They were polite and helpful and worked well as a team 3 china cups and 1 saucer were the only casualties, (All replaceable). "

REPORT THIS REVIEW

Review 9 Dec 2013 Recommended by customer in EH31 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

"Excellent service. All went smoothly, very nice removal, men helpful."

REPORT THIS REVIEW

Review 5 Dec 2013 Recommended by customer in EH42 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"All your staff who were involved were polite and courteous.

A very good job done. Recommend.

From your office staff to the boys on the job, well done!"

REPORT THIS REVIEW

Review 3 Dec 2013 Recommended by customer in EH40 business Dunbar Removals & Storage https://www.referenceline.com/removers_removals_companies-in-northberwick-dunbarremovalsstorage-37824

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent from start to unloading last box. Courteous, polite, helpful always asking if unsure, happy to move boxes we had wrongly placed - went the extra mile to ensure a very satisfied customer. The culture of the firm comes through clearly."

Team:
Scott

REPORT THIS REVIEW

» 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+]	Approved Codes British Association of Removers [+] TrustMark TrustMark [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 3 2 1
Budget: