Ollands Ltd

Woodland Farm, Shortthorn Road, Stratton Strawless
Norwich
Norfolk
NR10 5NU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Ollands Ltd 9.5/100
105 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 105 reviews since 2008
 
 
 
Sales & Support 9.1/10 Sales & Support Rating 9.1
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I foreman quite and lot of problems but actually they dealt with everything without difficulty."   more
 
" Very professional, helpful and handled all items with extreme care."   more
 
" Due to COVID19 - more dates had to be changed several times the removal company were most understanding and helpful. The removal and packing teams were most professional and helpful."   more
 
" I cannot praise the Ollands team enough. They have been the best removal firm I have ever used. "   more
 
 
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Customer Reviews
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Review 21 Sep 2020
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large counting hour to smaller town house. No access difficulties.
 
Cost: £8000

"I foreman quite and lot of problems but actually they dealt with everything without difficulty."
 
 
 
 
Team:
Stuart Stephen
 
 
 


Review 3 Sep 2020
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 2nd floor flat (2) bedrooms to ground floor flat.
 
Cost: £384

"Very professional, helpful and handled all items with extreme care."
 
 
 
 
Team:
Diane Thompson Simon
 
 
 


Review 15 Jun 2020
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a 3 day move. Day 1 packing. Day 2 packing and loading. Day 3 the move. The move was only 15 miles.
 
Cost: £2775

"Due to COVID19 - more dates had to be changed several times the removal company were most understanding and helpful. The removal and packing teams were most professional and helpful."
 
 
 
 
Team:
Simon
 
 
 


Review 3 Dec 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went perfectly, thanks to the hard work of the removal team. Nothing was a problem to them.
 
Cost: £1800

"I cannot praise the Ollands team enough. They have been the best removal firm I have ever used. "
 
 
 
 
 
 


Review 12 Nov 2019
Recommended by customer in NR23
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Stephan and his two team mates could not have been more helpful and willing and were a pleasure to have around the two days. I would strongly recommend Ollands to a friend. "
 
 
 
 
Team:
Stephan Stuart
 
 
 


Review 22 Sep 2019
Recommended by customer in KW3
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocation - house move.
 
Cost: £4600

"Nick who came all days was fantastic, professional and polite. Very helpful team altogether. They could not do enough for us. They even helped load our van. Appreciated greatly. They made the whole move stress free and we had a good laugh a long the way your staff deserve a big pat on the back! Thank you very much.
Sorry cannot remember the other names! but they were all amazing. "
 
 
 
 
Team:
Nick
 
 
 


Review 9 Sep 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of large number of books and pictures and 1 small piece of furniture.
 
Cost: £1406

"Everything was done excellently.
I was recommended to this firm by a friend and I could not have been more pleased with the entire operation "
 
 
 
 
 
 


Review 3 May 2019
Recommended by customer in CA17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic move from Norfolk to Cumbria
 
Cost: £5200

"They did what they contracted for efficiently and with good humor. "
 
 
 
 
Team:
Johnny Mark
 
 
 


Review 1 May 2019
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a downsizing so dividing up what we needed in the house and stored in garage was important.
 
Cost: £1488

"Boxes not always clearly indicated what was in them."
 
 
 
 
 
 


Review 26 Feb 2019
Recommended by customer in NR11
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Courteous, helpful and hard working.
Throughout. "
 
 
 
 
 
 


Review 17 Sep 2018
Recommended by customer in NN17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From one old form house to another.
 
Cost: £5685

"Ollands managed to make the move as easy as passion. They quoted and followed all our enquires with helpful admin and in time. The team loading / unloading were smiley and really excellent.
A huge thank you from a very happy client. "
 
 
 
 
Team:
Stuart Simon Chris Jed Jo
 
 
 


Review 28 Aug 2018
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Ollands were recommended to me by my daughter in law and moved take excellent in every way."
 
 
 
 
 
 


Review 23 Aug 2018
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage with packing service. Much longer in storage than originally acknowledged and final removal out of storage.
 

"Extremely professional and helpful service from outset of quoting to removals team and packing service and throughout to delivery to our new address. Storage costs competitive. Would highly recommend. "
 
 
 
 
 
 


Review 13 Aug 2018
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3000

"Very efficient, friendly and helpful crew. "
 
 
 
 
Team:
Rob James Archie Daniel
 
 
 


Review 29 May 2018
Recommended by customer in NR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were very pleased with the level of care and service provided by Ollands.
All of their team were very polite and courteous and took good care of our furniture and belongings."
 
 
 
 
 
 


Review 6 Feb 2018
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They moved us from a 1st floor apartment.
This required through 1 doorways and down 2 flights of stairs.
 
Cost: £1523

"We found the company and employees to very good."
 
 
 
 
 
 


Review 11 Dec 2017
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A downsize move from 8 bed to 4, so a lot of furniture and property to be disposed of which Ollands dealt with very well.
 

"Generally Ollands were helpful and cheerful. We would recommend item and use them again ourselves."
 
 
 
 
 
 


Review 16 Aug 2017
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800

"The move went very well completely satisfied. most of the arrangements were via my son-in-law ____ may have had some of the questions asked to him. He have used the firm before. "
 
 
 
 
 
 


Review 7 Aug 2017
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2112

"Very reliable and professional.
Excellent service."
 
 
 
 
 
 


Review 5 Jul 2017
Recommended by customer in CO9
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 3 bedroom bungalow to a 2 bed retirement home, on arrival at new address had to wait about 3 hours for the keys. None of the men complained. All very patient.
 
Cost: £957

"This company made a stressful day much easier to handle, the men were very helpful and efficient."
 
 
 
 
 
 

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