Reddaways Removals Ltd

Hillways, South Zeal
Okehampton
Devon
EX20 2JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Reddaways Removals Ltd 9.8/100
1082 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1082 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" They were good, helpful, thorough went above and beyond. Were friendly talkative and kind. They were very strong. Would highly recommend."   more
 
" We cannot thank all that readways enough for ensuring our move went smoothly and with good humour ! Thank you :)"   more
 
" 1st class company. 10/10 !"   more
 
" Reddaways were great throughout. Geoff's visit for the quote was excellent. Phone calls to discuss dates et cetera all good. The team during the move were excellent, friendly and cheerful and mo...."   more
 
About Us


As a long standing member of the British Association of Removers we are dedicated to proving a level of service beyond our customers expectations. Our friendly team of staff are committed to ensuring your move goes as smoothly as possible.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 93%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 30
amazing 26
best 31
better 24
boxes 26
Brilliant 47
care 70
careful 36
cheerful 52
class 25
considerate 26
courteous 77
crew 28
definitely 31
delighted 23
delivery 22
easy 31
efficient 145
efficiently 25
Excellent 212
experience 41
extremely 65
family 22
fantastic 50
fault 25
finish 29
free 28
friendly 181
furniture 37
good 109
great 89
guys 40
happy 39
hard 49
help 35
helpful 250
highly 106
impressed 39
packing 55
polite 160
professional 155
really 57
recommend 208
Reddaways 231
removal 86
service 239
stressful 55
team 202
Thank 93
trouble 75
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 30 Oct 2026
Recommended by customer in PL15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Okehampton to Bude.
 

"They were good, helpful, thorough went above and beyond.

Were friendly talkative and kind. They were very strong.

Would highly recommend."
 
 
 
 
Team:
Mike Ben Jack Shay
 
 
 


Review 21 Oct 2026
Recommended by customer in EX14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were downsizing from a four bed house to a three bed bungalow.

Lots of things to move and find places for in our new home. The whole team / 2 teams at Reddaways were truly amazing.
 

"We cannot thank all that readways enough for ensuring our move went smoothly and with good humour !

Thank you :)"
 
 
 
 
Team:
Mike Ben
 
 
 


Review 22 Sep 2026
Recommended by customer in TQ13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
2nd move within 12 months, with storage in the meantime.

1st call service from largely the same friendly team. Both moves involved tight access.
 

"1st class company. 10/10 !"
 
 
 
 
Team:
Daniel Martin
 
 
 


Review 11 Sep 2026
Recommended by customer in EX20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Contents of house and garden from 5 bedroom townhouse to barn conversion.
 

"Reddaways were great throughout.

Geoff's visit for the quote was excellent. Phone calls to discuss dates et cetera all good.

The team during the move were excellent, friendly and cheerful and moved everything with great care.

All in all Reddaways did a very good job and I would use them again."
 
 
 
 
Team:
Dan Chey Finlay Mike Geof
 
 
 


Review 3 Sep 2026
Recommended by customer in EX19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very successful
 

"The team could not have been more helpful. Thoroughly recommended."
 
 
 
 
 
 


Review 3 Sep 2026
Recommended by customer in EX21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move involved more outside stuff in multiple places around my old home.

Unplumbing and plumbing back in my washing machine, dismantling bed.
 

"I have moved house 11 times and never have had such a good removals team.

Turned up on time to do quote, kept me aware of available moving dates.

On the day were punctual, took in instructions, moved everything carefully.

On unloading at new property they showed great initiative after simple instructions on location.

Polite, friendly, organised and very helpful."
 
 
 
 
 
 


Review 29 Aug 2026
Recommended by customer in EX20
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was slightly complicated because our buyers were also using Reddaways, but your firm managed it smoothly.
 

"Reddaway's staff were efficient, punctual, helpful and courteous."
 
 
 
 
Team:
Ben Dan Jack Ma
 
 
 


Review 28 Aug 2026
Recommended by customer in TQ8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from large 5 bed to much smaller, however move needed to include going to a container too.
 

"A young strong crew, very polite and willing."
 
 
 
 
Team:
Dan Ben
 
 
 


Review 28 Aug 2026
Recommended by customer in EX23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved over two days.

Lots of bulky house furniture, antiques and paintings. Also lots of granite including a roller from our garden.
 

"Despite lots of boxes and bulky furniture the guys loaded efficiently and quickly.

Nothing was too much trouble, really friendly and helpful. Worked really hard as a muggy couple of days but left still smiling.

Slick professional operation. Smart and polite. Expertise shone through!"
 
 
 
 
Team:
Mike Norm Ben Shay
 
 
 


Review 23 Aug 2026
Recommended by customer in EX17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move was a short distance but remote location with access challenges, and house with difficult staircases and low doorways and ceilings.
 

"Very professional, organised and friendly team. Nothing was too much trouble. Very impressed."
 
 
 
 
 
 


Review 11 Aug 2026
Recommended by customer in EX9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large house about 35 miles to a small town. The move was postponed twice as the chain broke down.
 

"Reddaways were unfailingly supportive during the five months it took from our first anticipated move date.

We had a large amount of garden pots and statuary which they loaded carefully. We had two days of loading prior to the move date.

The staff were wonderful. Always smart and polite. They didn't finish unloading until 7:00 PM but ensured everything was done."
 
 
 
 
 
 


Review 1 Aug 2026
Recommended by customer in EX20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Short notice house move, single mum with four kids and a dog!

Also a grand piano that had to go to storage.
 

"Mike and the team were so friendly, helpful, hardworking and respectful of our belongings.

They made what could have been a very stressful move into an amazing and positive experience."
 
 
 
 
Team:
Mike
 
 
 


Review 23 Jul 2026
Recommended by customer in SA3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Devon to Swansea.
Pack one day and drive to Swansea.
Unpack next morning
 

"Very efficient
Hard working
Friendly"
 
 
 
 
Team:
Finlay Ben Taylor
 
 
 


Review 22 Jul 2026
Recommended by customer in EX20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reddaways moved me in 2023 and my furniture and contents were taken into storage. Removal into my new home took place in June 2026.
 

"My first experience of Reddaways was in December 1994. The team was very professional and it was a good experience so much so that I had no doubts about asking them to conduct my next removal in 2023.

Again it was good teamwork and nothing was too much trouble. The men were pleasant polite and helpful.

Everything was conducted efficiently and proficiently as they worked together as a team."
 
 
 
 
 
 


Review 20 Jul 2026
Recommended by customer in TQ13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very pleased how everything went. No breakages. Everything was packed so well for us.
 
 
 
Team:
Mike Daniel Martin Josh S
 
 
 


Review 19 Jul 2026
Recommended by customer in TA13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent. Smoothly run
 

"Excellent"
 
 
 
 
Team:
Mike
 
 
 


Review 19 Jul 2026
Recommended by customer in OX12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Okehampton into storage (5 containers) for just under five weeks then move from storage to Oxfordshire.
 

"Very smooth operation from start to finish. All staff courteous and thoughtful. Good communication and a fair price.

Very satisfied!"
 
 
 
 
 
 


Review 29 Jun 2026
Recommended by customer in TQ13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Most of the contents of my home were moved to my new address, but a table and chair set plus wardrobe (this had to be dismantled and rebuilt) was delivered to my daughter in the same town, and a bed was delivered to my husband's house. Another bed sofa and coffee table was collected from him.
 

"Jeff paid a lot of attention to detail when he visited to price up my move The quote was a lot cheaper than a local competitor I was informed of the plan for the removal a few days before the team of six arrived earlier and worked fastidiously to pack in temperatures of 30 degrees They entered my property by 3:30 PM then delivered two vans to buy new property They finished after 6:00 PM so worked a 10 hour day in the heat The third van arrived at 8:30 AM the next day and was emptied by 11:00 AM"
 
 
 
 
Team:
Mike Martin Dan Ben Jack
 
 
 


Review 19 Jun 2026
Recommended by customer in EX6
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We had to extend move date by 24 hours at very short notice. You managed to accommodate us, so very impressed.

Words to describe your team: efficient, helpful, hard working, strong yet careful.

Nothing too much trouble
 

"No breakages or scratches so far (still 7 glasses cases to go). Good teamwork. Friendly.

Would be happy to recommend you to any enquirers Please feel free to have the occasional potential contact us for a reference if required."
 
 
 
 
Team:
Mike Dani
 
 
 


Review 7 Jun 2026
Recommended by customer in EX20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went perfectly well thank you
 

"Absolutely wonderful team (Ben Tyler and Co.)

All very pleasant and extremely professional. Well worth the money and stress taken away.

Thank you"
 
 
 
 
Team:
Ben Taylor
 
 
 

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