Luker Bros (Removals & Storage) Ltd

17a Shelley Close, Headington
Oxford
Oxfordshire
OX3 8HB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Luker Bros (Removals & Storage) Ltd 9.5/100
605 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 605 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The price represents value for money

 
 
 
Recent Reviews 
 
" The entire experience was excellent. It started with a review of the contents to be moved via video (Zoom or similar). Adjustments were made as the months moved on. Conversations between myself and ...."   more
 
" From the initial planning stages to the final delivery, the communication was excellent. The crew arrived on time, was extremely efficient, and treated our belongings with the utmost respect. Nothing ...."   more
 
" I have belongings in storage with this company and have always found them excellent to deal with in this respect. The company had also undertaken a prior house move for me which had been carried out t...."   more
 
" Having had excellent service from Luker Bros when we moved to Cambridge, there was no question about whether to use them again. Excellent and professional cooperation. "   more
 
 
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Customer Reviews
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Review 5 Sep 2025
Recommended by customer in SW15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My move was from Geneva, Switzerland to London, UK. A neighbour in Switzerland recommended Luker Brothers, who had moved her to Geneva 40-odd years earlier.

"The entire experience was excellent. It started with a review of the contents to be moved via video (Zoom or similar). Adjustments were made as the months moved on. Conversations between myself and the moving company were handled quickly, efficiently and the guidance I received was very clear.

Luker Bros has the Switzerland-UK move (or vice versa) down to a science. The packing and collection process on the Geneva end was expertly done, as was the unloading process a mere few days later in London. I've still got a few boxes to open but up until now everything has arrived safely.

Luker Brothers even came back a few days after the move to collect the flattened, empty boxes.

I would recommend them in a heartbeat.

"
 
 
Team:
Bob, Matthew, Steve, Tommy?, Chris (I may be missing one more)
 
 
 


Review 27 Aug 2025
Recommended by customer in 8001
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Luker Bros provided exceptional service during our recent move of furniture to our new home in Scotland. The team was responsible for moving our furniture and some basic items, and they handled everything with great professionalism and care.

"From the initial planning stages to the final delivery, the communication was excellent. The crew arrived on time, was extremely efficient, and treated our belongings with the utmost respect. Nothing was damaged, and they went above and beyond to ensure a smooth and stress-free experience.

We couldn't be happier with the service we received and would highly recommend Luker Bros to anyone in need of a reliable and professional moving company."
 
 
Team:
Robert Cherry and team
 
 
 


Review 26 Jul 2025
Recommended by customer in OX2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a flat on the third floor, with the lift out of order (which was known in advance), to a first floor flat elsewhere also without a lift. It took place over two days which were among the hottest this year, with temperatures of 30 degrees for most of the time, with the third floor flat also being very hot. The team coped with this admirably and were really wonderful despite these challenging circumstances. The move included full packing of belongings which I would thoroughly recommend. I cannot speak highly enough of the team and how well they handled the move. I had been unwell for two weeks beforehand and was as not as well prepared as I had hoped. However, the team dealt with everything in an efficient and professional way, with a calm and friendly manner, and good cheer throughout, which I appreciated very greatly at such a stressful time. As soon as they arrived I felt reassured that the move was in safe hands and this proved to be the case. Everything was handled respectfully and all belongings arrived safely. Huge thanks to the team for truly excellent service. I would recommend them without hesitation.

"I have belongings in storage with this company and have always found them excellent to deal with in this respect. The company had also undertaken a prior house move for me which had been carried out to an excellent standard. I knew that I wished to move with them again and from the moment of asking for a quote for this move all was handled with the same high standard of customer service and professionalism. A team member came to my flat to estimate what would be required and I was able to discuss the options with him. I had some other enquiries along the way which were all handled with courtesy. I was kept informed by phone and email as the move approached, and on the move days themselves the team arrived punctually, and as mentioned carried out the move with great care and efficiency and unfailing courtesy, and with good cheer, which was much appreciated. They accommodated my request, which I made only a few days before the move, to bring a few items from my storage room, which was very helpful to me. My belongings were all packed and moved safely, and the whole process went smoothly from start to finish. I would recommend this company most highly and without reservation. I cannot praise them enough. Thank you."
 
 
Team:
Bob, Paul, Lee, Matt. I would also like to thank Gary, Ann, Kim on the storage side. Thank you all!
 
 
 


Review 21 Jul 2025
Recommended by customer in CB1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving several pieces of furniture and other household items from Oxford to Cambridge.

"Having had excellent service from Luker Bros when we moved to Cambridge, there was no question about whether to use them again.

Excellent and professional cooperation.
"
 
 
 
 


Review 21 Jun 2025
Recommended by customer in TR10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from Switzerland to thee UK with Luker Bros.

"I like the fact that I can rely on Luker Bros to turn up, pack my stuff and deal with the paperwork with no fuss"
 
 
Team:
Bob Cherry
 
 
 


Review 17 Jun 2025
Recommended by customer in TA12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A move from Switzerland the the UK after 24 years

"I cannot recommend Luker Brothers highly enough, Bob Cherry and his team of fantastic drivers/packers and removers of my 24 years in Switzerland back to the UK, could not have been better. Bob talked me through the packing, all the paperwork and logistics, I was kept informed of timings throughout, and his cheery demeanour was reassuring at what was a very stressful time. Steve, Lee and Tommy worked so hard, packed efficiently and were very respectful of all my goods.
A superb and smooth move from Switzerland to the UK and I am so grateful to Bob and the team for being so efficient and organised whilst never losing their sense of humour! Thank you all"
 
 
Team:
Steve, Lee and Tommy
 
 
 


Review 10 Jun 2025
Recommended by customer in 1296
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of belongings from Switzerland to UK

"Very friendly, professional service. Took the stress out of the move."
 
 
Team:
Bob
 
 
 


Review 10 Jun 2025
Recommended by customer in 8002
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House Move from UK to Switzerland

"The move was flawless and they took utmost care with fragile and difficult items. Such a delightful team, we were very well taken care of."
 
 
 
 


Review 26 May 2025
Recommended by customer in PR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved door-to-door from Florida, USA to the UK, household belongings, artwork, furniture in a 20 foot container. We packed some personal items ourselves, but all the large or delicate items were packed by the local agent, including a glass dining table.

"Interactions with Luker Bros were very professional and straightforward. Initial estimate was based on a remote walk through, the local agent did another on-site later. This company moved me from the UK to Switzerland over 40 years ago, from Switzerland to the USA over 30 years ago, moved some family furniture from France to the USA, and now has moved us back to the UK.
A reliable, trustworthy company, worth the price.
The move took 10 weeks. It seemed like it would be longer when the ship docked significantly later than expected, but Luker Bros made up time by getting our stuff through customs and delivered very quickly after that.
"
 
 
Team:
Matt Elbro
 
 
 


Review 28 Apr 2025
Recommended by customer in 1024
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving several pieces of furniture and other household items from Birmingham to Switzerland.

"Having had excellent service from Luker Bros when we first moved to Switzerland (collecting items from several UK locations, storing them, and then later delivering them to our home near Lausanne), there was no question about whether to use them again.
This time we experienced the same professional and friendly service, with staff taking great care with our items at both locations.
They provided a quick and accurate quote, with helpful advice on customs requirements and insurance. Once we'd returned the paperwork (several forms, but nothing complicated), they kindly arranged collection within a very limited time window.
We were not in a rush to receive the items, but they arrived within a couple of weeks. The delivery details were again clearly communicated, and we were kept updated throughout."
 
 
Team:
Ian and his very helpful colleagues
 
 
 


Review 16 Apr 2025
Recommended by customer in SL4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Luker Bros moved us from Switzerland to Windsor.

"It was the best part of our relocation, and Bob really made sure that things were covered. He helped us through the process every step. The staff was very friendly and took great care of our possessions. We didn't have a single item damaged during the transfer. We will definitely use their services for any removals in the future."
 
 
Team:
Move Coordinator - Bob Cherry. Mover - Matt, Driver - Steve
 
 
 


Review 21 Feb 2025
Recommended by customer in OX13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very smoothly

"We are very grateful to Luker Bros for all their hard work."
 
 
 
 


Review 23 Dec 2024
Recommended by customer in SW6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had seen Luker Bros lorries in Switzerland with their distinctive logo for several decades while visiting family and friends in Switzerland on a regular basis and so this was the first firm that we approached. Indeed, around 15 years ago Luker Bros had repatriated an elderly widow from our village in Switzerland to live with her daughter in the UK. Since the UK’s departure from the European Community in 2021 it is even more important to appoint a remover with direct international experience especially in regard to Customs regulations and procedures. We received excellent advice both from Luker Bros and also from their Swiss importing agent whom we took the trouble to meet a month prior to our move. Apart from the issues of importing cars and animals, which we were required to do separately and personally, the rest of our furniture and belongings caused no problem at all!! The move was not the most straightforward as we were moving from a London house where we had lived for over 40 years to a Swiss farmhouse that had been in the family for 50 years and was fully furnished and equipped. However, all the items that we wanted to take to Switzerland were safely packed and delivered. The one item that should not have gone and the one that was hidden even from ourselves so stayed in London were the only two hiccups and both were our own fault!! The unloading was fast and efficient and took about half the time for the packing and loading and we are still going through boxes and will be doing that for quite some time.

"The service we received for the transport and packing was impeccable from the moment of quoting based on a video visit to our house in London to the four man team that packed our furniture and belongings over two days; all had been with the firm for at least two decades and worked very well as a team with a standard of courtesy, helpfulness, good humour and application that in today’s world might be considered old fashioned but it is very much to be applauded and appreciated.

Moving house, yet alone changing country, is apparently one of the most stressful activities in a lifetime. Fortunately the service we received meant that we were happy and tired by the move but never stressed. I cannot praise the service we received highly enough and this fully endorsed our decision to appoint Luker Bros and not to bother with taking up any other quotations.

We did learn afterwards that not many international transporters will actually deliver to Switzerland following the changed relationship of the UK and Europe post Brexit so I would thoroughly recommend Luker Bros to any family moving to Europe and especially to Switzerland.


"
 
 
Team:
With our thanks again to the team of Steve, Tommy and Lee for the whole move as well as Paul for loading up in London and Matt for the unloading in Switzerland.
 
 
 


Review 16 Dec 2024
Recommended by customer in GU7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The pick up was in the Alps, Switzerland during the winter, conditions were Ice and snow. No problem for Steve and Lee who handled everything without any issues. We then used the Luker storage facilities in Oxford. Then final delivery to our UK address.

"I was provided with the contact details for Luker Bros from somebody who lived locally in the Swiss Alps. I contacted Bob Cherry who provided everything I asked for regarding the planning, administration, quotation, customs process and execution of the trip. Bob replied to every query promptly and guided me through every aspect of the move process.

Steve and Lee turned up on time despite bad conditions, they packed and moved everything to the van with no fuss, no breakages or damage. They piad respect and attention to both our goods and our property. They were polite, friendly, understanding and professional.

The storage was straitforward and we were allowed to mark items for immediate pick up on our arrival back in the UK. Bob Cherry and his team were ready and waiting at the depot and loaded our goods into the car.

After about a year's storage we arrange for the goods to be delivered to our UK property. Once again Steve Lee and Tommy handled the move. This helped as the same team who dismantled everything were there to put it together again, very efficient and once again profssional.

There were no breakages whatsoever and everything packed was delivered and installed perfectly."
 
 
Team:
Steve, Lee, Tommy and Bob
 
 
 


Review 10 Dec 2024
Recommended by customer in S18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was due to relocating from Switzerland to the UK and involved the complete removal of all items in a 3 bedroomed house including the garage which contained a very heavy workbench!

"We received excellent service from Luker Bros right from the initial contact with them. Bob Cherry explained the procedures carefully and in detail and coordinated the removal from start to finish. He also did a very thorough video tour of the house and furnishings and was able to judge accurately what was involved in the move. We were particularly impressed by the fact that all packing materials and boxes were provided for us 3 weeks before the actual move date and all was carefully explained by Steve & Tommy.
The removal van arrived exactly on time and we were given up to date information on where it was on its journey to us and the precise arrival time. The removal took two days of packing and all was done to a very high standard of care and efficiency....... and off they went with a houseful of all our possessions! All the customs paperwork was dealt with by Luker Bros and all went smoothly.
Five days later (which included a weekend), the removal van arrived at our new house, once again exactly on time and the unpacking went equally smoothly and carefully as the packing.
Steve & Tommy were extremely helpful in placing all the items in the correct rooms.
A superb and carefree transition from Switzerland to the UK.
An extremely efficient and organised team which we would highly recommend."
 
 
Team:
Bob Cherry, Steve & Tommy
 
 
 


Review 2 Oct 2024
Recommended by customer in PL20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We needed to move all the furniture from my mother’s house which we sold to two different destinations a long way apart and also take the remainder to self storage.

"Luker Bros are conveniently situated in Oxford. We had sold my Mother’s house and needed to move large items of furniture and white goods to my brother’s house in Buckinghamshire, other items of furniture to Devon and the remainder to go into self-storage in Oxford.
I took pictures of the house and all the items divided into their respective destinations. I was given a quote and removal dates which were very suitable. I was in constant contact with Lukers who were very amenable to last minute changes.
On the moving days the team arrived promptly and worked very professionally and efficiently taking good care of all the valuable items. They were extremely polite and helpful. Experts at their jobs. The delivery and unloading were undertaken in the same calm and careful manner.
The whole process was honestly very good. I would thoroughly recommend them to anyone."
 
 
Team:
Bob Cherry was the main contact who organised the details and kept in constant touch. Tommy Steve and Lee were the guys on the ground.
 
 
 


Review 7 Jun 2024
Recommended by customer in 8832
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Delivery UK to Switzerland of furniture items.

"This is not the first time we have used Luker Brothers and on each occasion they have been easy to deal with (thanks Ian) and service all round was excellent. Proof of export paperwork was also sent over promptly. We were always kept up-to-date regarding the scheduled arrival date and time.

All goods arrived in perfect condition and the delivery gentlemen were very pleasant, arriving within 2 minutes of their eta.

We will certainly be using Luker Brothers again. Wholeheartedly recommend them."
 
 
Team:
Ian and the delivery team.
 
 
 


Review 25 Apr 2024
Recommended by customer in OX2
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Move out of house; goods in storage and then move back in

"Team took great care moving out the house and ensuring goods were properly wrapped.
The storage I thought was expensive
The move back in was done excellently - great care not to damage the newly decorated house
The team of 4 headed by Paul were corteous. professional and helpful"
 
 
Team:
Paul and 3 others
 
 
 


Review 11 Apr 2024
Recommended by customer in 5400
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Ian Morris did an excellent job

"Excellent service from start to finish, answered all our questions and kept us fully informed at every stage of the delivery process. We will definitely work with this company again."
 
 
Team:
Ian Morris
 
 
 


Review 10 Apr 2024
Recommended by customer in CW3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 4 bed house in Switzerland to the UK. We had our things kept in store for 3 weeks before delivery. We did our own packing.

"The whole experience was smooth and stress-free from the initial inquiry to the final delivery. After the initial inquiry I did the video call with Bob, showing him round the house and talking through what we were taking and what we were leaving. A quote was provided detailing all the insurance options and claim details, and there were clear instructions about the customs requirements. We had emails leading up to the pick-up making sure we were all on the same page. The boxes and packing materials were delivered in good time and clearly explained which boxes were suitable for which items. On pick-up day we had a message with the ETA and the team were punctual. They were very professional and handled our things carefully. They were a great team.
On delivery our load came on two consecutive days and again the team were fantastic - they knew/remembered which pieces came from which rooms, they were punctual and they adapted when things didn’t fit into the places we had thought they would. All our items were delivered without damage.
Overall, they were a great team."
 
 
Team:
Bob Cherry did the admin, Steve, Lee and Paul did the shifting - all were fantastic.
 
 
 

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