Luker Bros (Removals & Storage) Ltd

17a Shelley Close, Headington
Oxford
Oxfordshire
OX3 8HB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Luker Bros (Removals & Storage) Ltd 9.5/100
583 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 583 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The price represents value for money

 
 
 
Recent Reviews 
 
" The removal team were very professional and helpful with good advice and instructions for difficult items. They were on time, cordial and greatly disciplined. They made a difficult move very easy."   more
 
" Really happy with the service provided by Luker Bros and will definitely be using them again for future moves. They kept me informed of timings, took great care of all my belongings and were great to ...."   more
 
" We had fabulous service from Luker Bros. The team who packed and stored our belongings were great. The guys who delivered our stuff last week were brilliant - professional, helpful and friendly. B...."   more
 
" A helpful service which kept to the agreed timetable. No breakages nor losses in the move. The Luker website questionaire could be made easier for a layman to complete. As it was I need my stepson a...."   more
 
 
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Review 19 Jan 2024
Recommended by customer in 1297
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving home from Switzerland to London UK.
 
Cost: £8600
 

"The removal team were very professional and helpful with good advice and instructions for difficult items.
They were on time, cordial and greatly disciplined.
They made a difficult move very easy."
 
 
Team:
Tom and Steven
 
 
 


Review 26 Dec 2023
Recommended by customer in SP3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocating from Zurich, Switzerland back to the UK
 
Cost: £2300
 

"Really happy with the service provided by Luker Bros and will definitely be using them again for future moves. They kept me informed of timings, took great care of all my belongings and were great to deal with in every respect."
 
 
 
 


Review 12 Jun 2023
Recommended by customer in OX2

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove items from family home and into storage for four years. Return items from storage to family home

"We had fabulous service from Luker Bros. The team who packed and stored our belongings were great. The guys who delivered our stuff last week were brilliant - professional, helpful and friendly. Best of all, our things were returned to us in great shape. We would definitely recommend Luker Bros and use them again if needed.

"
 
 
 
 


Review 17 Mar 2023
Recommended by customer in RH20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of household goods from Switzerland to the UK.
 
Cost: £5000
 

"A helpful service which kept to the agreed timetable.
No breakages nor losses in the move.
The Luker website questionaire could be made easier for a layman to complete. As it was I need my stepson an IT consultant to deal with it."
 
 
Team:
Mr B Cherry
 
 
 


Review 6 Mar 2023
Recommended by customer in BS27
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Switzerland to Somerset UK with storage inbetween
 
Cost: £6500
 

"Totally stress free move due to Luker Bros efficiency and communication. Nothing was too much trouble for them, Bob always answered queries quickly and was extremely knowledgeable with import duties etc. now having moved into our new Somerset home after 18 months of storage, the move in was their usual calmness and efficiency. They know what they are doing and are brilliant at it. All the goods including a large amount of antiques and paintings were stored correctly and in the same condition as when they left Switzerland. Totally trustworthy and also kind."
 
 
 
 


Review 6 Mar 2023
Recommended by customer in CB22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving several large-ish paintings and a small amount of furniture from Oxford to London

"Great people. Very friendly, helpful and efficient. Couldn’t have been better."
 
 
 
 


Review 1 Mar 2023
Recommended by customer in Br2

 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1 bed flat move from Geneva to London , furniture dismantling, packing, unpacking of all belongings

"Luker Bros helped us with our move from Geneva to London. Bob was very professional and helpful , clearly explaining everything required, providing guidance & reassurance from start to finish.
We were constantly kept getting updates from Bob - communication was perfect. Move went smoothly no issues whatsoever. His team, Steve and Lee where very polite, professional gentlemen and helpful and took excellent care of our personal belongings. Top service overall - would highly recommend. They delivered as promised from the start!"
 
 
Team:
Bob, Lee & Steve
 
 
 


Review 16 Dec 2022
Recommended by customer in 1080
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of household items and furniture
 
Cost: £3500
 

"Luker Bros organised our removal from Birmingham, United Kingdom to Bangkok, Thailand.
We had previously moved with Luker Bros from Geneva.
The service and assistance we received is unequalled, professionally, administratively and personally.
We would have no hesitation in recommending Luker Bros for a safe and superior method of house removal to any part of the world."
 
 
Team:
Lee, Paul and Matthew
 
 
 


Review 5 Dec 2022
Recommended by customer in OX9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Upsizing from a 3 bed semi to a 4 bed detached just round the corner.
 
Cost: £2000
 

"Luker Bros made our move so much easier, from initial contact to the day of the move they were quick to respond, friendly, helpful and professional.
They started bright and early the day before the move and packed up 75% of our possessions. They swept through each room methodically, leaving it clear. Everything was handled, wrapped and packed carefully and respectfully.
The morning of the move felt calm, with lighthearted chatter making it as stress free as these things can be!
When we got to our new house, the previous owners hadn’t finished moving all their stuff out but the guys worked around them, reassuring us and turned what could have been a very stressful situation into a calm, smooth operation.
I wouldn’t hesitate to recommend Matt and the team, they are 100% worth every penny."
 
 
Team:
Matt, Paul, Steve, Lee and Tommy
 
 
 


Review 24 Oct 2022
Recommended by customer in 8052
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Canary Wharf to Zurich.
 
Cost: £1750
 

"Excellent service from initial consultation to final delivery.
"
 
 
Team:
Ian
 
 
 


Review 22 Oct 2022
Recommended by customer in 8803
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My move was bringing a part load of furniture and household items, some antique, from the UK to Switzerland.
 
Cost: £1600
 

"I had a very positive experience dealing with Luker Bros. I had used them some years ago to bring furniture to Switzerland but not recently. They responded quickly to our request for a quote and then provided one based on photos of the items. The items were being stored in a relation‘s garage and Luker Bros handled the collection arrangements directly. As a part load, our items had to be part of a full load but there was only a week or so between collection by Luker Bros and delivery to Switzerland. Swiss customs was handled very efficiently and on the day of delivery we were kept well informed as to when the delivery would arrive, so we didn‘t need to wait in all day. On cost, we had a quote for the move from a major UK delivery firm and Luker Bros were much much more reasonable."
 
 
Team:
Ian Morris
 
 
 


Review 12 Oct 2022
Recommended by customer in KT11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The contents of a 3-bedroom apartment in Switzerland were moved to a storage location in Surrey.
 
Cost: £6000
 

"We are in our late 70’s and the thought of moving all our belongings from Switzerland to England filled us with apprehension. We requested quotations from several firms before deciding on Luker Brothers who were recommended by several people on an ex-pat website in Switzerland.

The deciding factor, however, was the excellent help and communications with Bob Cherry who guided us through the paperwork and made everything very straightforward on our part. The two men who did the actual loading, Steve and Tommy, were nothing short of brilliant. They were friendly and intelligent and the speed at which they moved was nothing short of remarkable. At the same time they took great care of all the items and nothing was damaged at all.

The move into storage was just as quick and efficient and the guys fitted everything in beautifully. We were so pleased with the move that we recommended Luker Brothers to a neighbour in Switzerland and she has contracted them to do her move. During a long career in the Royal Navy with many moves between addresses, I can honestly say that this was the easiest and most efficient removal of all.

We would highly recommend Luker Brothers without reservation to anyone contemplating a move from Switzerland."
 
 
Team:
Bob Cherry, Steve and Tommy
 
 
 


Review 9 Oct 2022
Recommended by customer in 4125
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Luker Bros., had to collect 2 antique wardrobes from an address in South England and deliver them to Switzerland.

"I was informed of the exact date of collection in the UK, the shop in the UK was contacted and everything was arranged as requested.
I was well informed of the approximate date and time the goods would be delivered to me in Switzerland and before the actual delivery day, the time of delivery was also confirmed.

Steve and Tommy who delivered the cupboards were so friendly and so very helpful, nothing was too much for them."
 
 
Team:
Ian Morris, Steve and Tommy
 
 
 


Review 7 Oct 2022
Recommended by customer in 1202
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Paack and transport a limited number of items from UK to Switzerland.
 
Cost: £2000
 

"The contact with the Lukars office was most efficient and courteous, and the service was impeccable both at the UK and Swiss ends. The staff were real professionals who understood their resposnibilities and were courteous and respectful. Experience has no price."
 
 
Team:
Ian Morris (office) Collect 13/9 Deliver 20/9 names not retained
 
 
 


Review 7 Oct 2022
Recommended by customer in 8008
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving of several boxes and goods, furniture etc. from the UK to Switzerland.
 
Cost: £1000
 

"I have used Luker Bros on several occasions to transport from the UK to Switzerland.
Very prompt and friendly service. Very friendly and helpful.
Very easy given their help when it comes to customs declarations etc.
Overall experience, as on all occasions, fantastic."
 
 
Team:
Ian Morris
 
 
 


Review 7 Oct 2022
Recommended by customer in V95

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Used them for storage

"Stored my caravan here for a couple of weeks . Nice gated and secure area. Good value. Easy to deal with."
 
 
Team:
Matt Elbro
 
 
 


Review 7 Oct 2022
Recommended by customer in OX1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
A complex move involving two separate sets of furniture from a multi storey town house, some going to our new home and much held in storage which we have since needed to access on several occasions.

"Matthew was personally involved throughout, everything was made clear in advance and experience then mirrored or exceed our expectations. All the individuals we have since dealt with including removals, self storage, access to long term storage, receipt and safe packing of an ex display kitchen delivered to their storage site and even the accounts department have been professional, courteous and a pleasure to deal with."
 
 
 
 


Review 1 Sep 2022
Recommended by customer in OX14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move from two bed to three bed property

"We only moved a stones throw away from our old house, but the move went so smoothly and Luker Bros provided such an excellent service, from Bob Cherry with the paperwork to Paul and his team on the day.
Thank you"
 
 
Team:
Bob Cherry + Paul and the removal team
 
 
 


Review 7 Mar 2022
Recommended by customer in PO7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
transfer from Hampshire to Switzerland of furnishings, beds and household items
 
Cost: £8000
 

"Service standards exhibited by the three individuals who picked up and loaded the lorry were impeccable. very polite, understood requirements and took great care. similarly at the point of delivery, the team's attentiveness was exceptional. no breakages and the team was very willing to assist and ensure everything was in the correct place. we were kept informed exactly as promised about delivery times and passage through customs etc. hard to fault"
 
 
Team:
Steve, Lee and Tommy
 
 
 


Review 29 Nov 2021
Recommended by customer in OX3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
A small move of antiques and paintings within the UK.
 
Cost: £759
 

"A small, short-distance job moving antiques and paintings within the UK. Matt was a great help making sure that we were both clear about each other's needs. We were able to be flexible about dates, so ended up moving sooner than anticipated. On the day, the team were punctual, professional and efficient, and we were done and dusted in half a day. (I carried out the packing myself.) Luker's wasn't the cheapest quote, but the service was excellent and I'd happily use them again."
 
 
Team:
Lee and ? - afraid I've forgotten. They know who they are!
 
 
 

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