Luker Bros (Removals & Storage) Ltd

17a Shelley Close, Headington
Oxford
Oxfordshire
OX3 8HB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Luker Bros (Removals & Storage) Ltd 9.5/100
555 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 555 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was the second time we used Luker Brothers for a major house move. The first was over seven years ago when we first moved from London to Oxfordshire. Remembering an excellent job we decided to go...."   more
 
" A very satisfactory service again for us."   more
 
" Luker Bros have been excellent, from the first contact to the follow up post-delivery. I found the price a little high for shipping a single item, but I am sure that the cost would average out had I ...."   more
 
" Prior to move the movers were always available to answer questions and offer advice about how to proceed with the admin required for such a move. A prior visit to the property to view access was m...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 13 Apr 2021
Recommended by customer in OX10

 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move locally in Oxfordshire, involving the full contents of a three bedroom family home. There was some uncertain over the completion date of our new home, so required flexibility in planning, and the option of sending our belongings into storage, and have them redelivered at a later date.
 
Cost: £3500
 

"This was the second time we used Luker Brothers for a major house move. The first was over seven years ago when we first moved from London to Oxfordshire. Remembering an excellent job we decided to go with them again. The experience was precisely what we remembered - polite and highly competent teams, clear instructions beforehand, excellent packing service with no breakages at all. Best of all, Matt at the office was extremely helpful with adjusting the company's timetable to suit our needs. Our completion date was delayed several times at the last minute, so we had to send our belongings into storage. When we finally got the keys, Lukers agreed to deliver everything so we could have a fully equipped house for Easter, even if the original delivery date was two weeks later. Great service, great staff, would recommend any time. Cost wasn't exactly cheap - especially considering the handling charge for redelivery from store - but all said and done worth every penny!"
 
 
Team:
they were all brillient - sorry for not being able to remember names
 
 
 


Review 23 Mar 2021
Recommended by customer in 1234
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upon the death of my mother in England we were able to choose seven items of furniture to be sent to us here in Switzerland. Because of the Covid pandemic they could not deliver it straight but managed to store it for us until it could be shipped. It was as ever an excellent service.
 
Cost: £1200
 

"A very satisfactory service again for us."
 
 
Team:
Ian Morris and two very nice and efficient and friendly deliverers
 
 
 


Review 19 Mar 2021
Recommended by customer in .

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internationally shipping a single large, wooden trunk which was packed with household items and as such was heavy.
 
Cost: £1800
 

"Luker Bros have been excellent, from the first contact to the follow up post-delivery. I found the price a little high for shipping a single item, but I am sure that the cost would average out had I been moving more. The costs and insurance were clearly explained.

The shipment was collected as arranged and the team were friendly and professional. Due to the COVID-19 regulations and Brexit, there were many hurdles for the team to overcome in getting my shipment out of the UK, but they managed it! And during the whole time, I was kept informed about progress and my queries were answered quickly and honestly. The delivery was arranged at a time that suited me, and the team arrived on schedule and were extremely quick and again very friendly.

Throughout the whole process I have had absolute confidence in all the people at Luker Bros to complete the shipment without issue. And my confidence was well placed as the item was delivered as arranged and without and damage - both externally (the trunk had no external packaging to protect it - so it had clearly been carefully handled) or to any of the items therein. Outstanding job! I would strongly recommend anyone who needs to ship internationally between the UK and Europe consider Luker Bros for the job."
 
 
 
 


Review 27 Dec 2020
Recommended by customer in Fisc
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
International move from Western Switerzland to north England with difficult access to the property as well as occurring at the time of Corona pandemic.
 
Cost: £12500
 

"Prior to move the movers were always available to answer questions and offer advice about how to proceed with the admin required for such a move.

A prior visit to the property to view access was made and plans how the move would be carried out were made much appreciated step.

Van arrived on time and movers were efficient and hard-working. The packing of the lorry was carried out on very timely basis.
Arrival in the UK was as informed and we were constantly kept up to date.

The movers could not have been more friendly and helpful.
I would definitely recommend company for a Swiss / UK move."
 
 
Team:
Bob, Steve and Tommy
 
 
 


Review 7 Dec 2020
Recommended by customer in 1295

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
UK to GVA - furniture items
 
Cost: £2500
 

"Very good. Delivery guys are first rate...."
 
 
 
 


Review 27 Nov 2020
Recommended by customer in SW17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small household removal from Basel Switzerland to London UK. Delayed several months due to impact of coronavirus on removal and associated industries. Chose Luker Bros as I had previous experience of that firm (1998, 2013). Price includes Insurance and VAT.
 
Cost: £5635
 

"The team comprised 2 drivers plus 2 'helpers' at each end. Everyone was most helpful, competent and polite and worked very hard at each stage (packing, removal and unpacking).
Due to coronavirus restrictions it was not possible on this occasion to have a personal assessment or extra boxes delivered before the removal date both of which were offered on previous removals.
I have now had 3 Lukers moves (1998, 2013, 2020) and each was good, and each seemed an improvement on the previous. I hope for Lukers continued success in these rather uncertain times.
"
 
 
Team:
Steve and Lee, plus Daniel and Adrian in Basel, and Dan and Tommy in London
 
 
 


Review 21 Nov 2020
Recommended by customer in GL54
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic move from France to the UK.
 
Cost: £8000
 

"The moving team were fantastic. They were prompt, careful, quick and super efficient. I couldn’t recommend Luker Bros highly enough."
 
 
Team:
Bob, Tommy and Steve
 
 
 


Review 7 Nov 2020
Recommended by customer in IP76
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 2/3 bedroom farmhouse in rural Switzerland to Suffolk in the UK.
 
Cost: £5060
 

"Extremely professional and experienced in removals between Switzerland and the UK. Everything was organised, punctual and extremely well looked after from customer service and communication through to the team (of 2) that loaded and unloaded the lorry. I felt at ease knowing that my possessions were well taken care of."
 
 
Team:
Bob Cherry
 
 
 


Review 25 Oct 2020
Recommended by customer in SW11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and removal from my home in London. Held in storage till I completed Swiss import paperwork. Removal to my storage place in Switzerland. In London furniture and boxes were packed directly into large storage crates ready to be moved straight into storage.
 
Cost: £5000
 

"The Lukers team were brilliant. The same people packed in London and unpacked in Switzerland. I wasn't unpacking everything at delivery but needed a few items immediately - computer keyboard etc, and the team remembered where they had packed them.
Office support was always available in Oxford or in Lausanne for Swiss import forms."
 
 
Team:
Ian Morris, unfortunately I dont remember the names to the three people who packed and delivered.
 
 
 


Review 13 Oct 2020
Recommended by customer in TW7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved the contents of a 2 bed flat in Richmond, Surrey to three different locations in Switzerland.
 
Cost: £9000
 

"The preparation all worked seamlessly, it was a zoom video inspection. Then due to quarantine rules, we were not able to travel to the U.K. to facilitate the move. We were able to leave a list of where things were going but the removal team had to do everything themselves. The team of two that arrived in Switzerland were friendly and hard working. Everything arrived in the right place and all three deliveries were completed in a single day, also customs went very smoothly.

We have used Luker Brothers on several occasions. This says it all. Very efficient from start to finish."
 
 
 
 


Review 10 Oct 2020
Recommended by customer in HP17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a flat on the fifth floor in London to a cottage in Buckinghamshire.
 
Cost: £1440
 

"Luker Brothers were fantastic from start to finish. They arrived promptly and I immediately felt like my move was in safe hands. They packed all my items efficiently and carefully asking me if I had any particular requirements. They were also very clean, respectful and friendly The whole time. We left my flat on time as promised and the delivery in my new house was also to a high standard. They put all furniture back together and placed the boxes in my room of choice. They also took as many empty boxes away with them as they could.

I would highly recommend this company and will use them again when I next move house.

"
 
 
 
 


Review 29 Jun 2020
Recommended by customer in OX5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing & removal of piano, DVD collection & books
 

"Lovely men, very helpful & courteous, all done carefully and rapidly"
 
 
 
 
 
 


Review 23 Apr 2020
Recommended by customer in GL54
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Geneva to England straight forward 3 bedroom flat nothing special.
 

"Throughout a very good experience movers were very good and polite, very organized and delivery everything to our satisfaction and 100% safe(no damage) "
 
 
 
 
Team:
Tony
 
 
 


Review 6 Apr 2020
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was of a 5 bed house to a 4 bed house some 90 miles away. Loading was carried out over three days travel down and unload on days three and four.
 
Cost: £2497

"There were about five guys involved in the removal Alogeel and they all acted professionally and courteously throughout.

On the unload, boxes and items were placed in the room of our choice and where we wanted them.

Disassembly and assembly of beds and wardrobes carried out properties with no damage to the furniture, unloading crew worked continuously until 6.00 pm of day three "
 
 
 
 
 
 


Review 19 Mar 2020
Recommended by customer in OX2
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from rented house to storage, then move from storage to final destination
 

"All staff were extremely polite, helpful and professional. In both moves they worked hard and were a pleasure to deal with. I would definitely recommend the firm."
 
 
 
 
 
 


Review 9 Mar 2020
Recommended by customer in OX12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a Piano from wantage to botley, southampton
 
Cost: £340

"Excellent efficient service.
Very quick from initial enquiry
All staff (and especially Ann) a delight to deal with"
 
 
 
 
 
 


Review 9 Jan 2020
Recommended by customer in OX12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All a bit of a rush. Found out on the Wednesday before Christmas moving that Friday.
 
Cost: £900

"The removal guys were fab, polite and worked well as a team."
 
 
 
 
 
 


Review 28 Dec 2019
Recommended by customer in OX7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth and efficiently done.
 
Cost: £1485

"Excellent service. "
 
 
 
 
Team:
Steve Tommy
 
 
 


Review 16 Dec 2019
Recommended by customer in OX17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a thatened cottage with very difficult accessed to the first floor via tight spiral stairs.
 
Cost: £877

"Superb guys- excellent spirit and completely professional. Accommodating and careful, bright and friendly packing boxes, tape and paper adequately provided prior to move in good time for packing."
 
 
 
 
Team:
Steve Dan
 
 
 


Review 13 Dec 2019
Recommended by customer in OX13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2460

"My notice was only a week, consequently the movers I originally interested to use were booked up.

Luker Bros were considerably more expensive however they were worth every penny and on moving day I observed my buyers were using my original choice - they left lots of things behind, were very late and didnt appear to take the care that Lukers did.

Conclusion - I had a very lucky escape and Luker Bros a excellent!!

I can't thank them enough for a good job well executed. "
 
 
 
 
Team:
James Dan Steve
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1