W McMullin & Sons

Where reputations count.

27 Desborough Lane, St Judes
Plymouth
Devon
PL4 9PJ

Removers - Removals Companies

www.wmcmullinandsons.com

Email This Business

Tel 01752 660 874

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
893 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 893 reviews since 2008

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Very straight forward. All done very professionally. Realy nice guys, made a stressful day go a lot smoother than we were expecting. " more

" I used this firm as it was recommended by a friend. We were so impressed by the team - nothing was too much trouble and they worked so hard and very quickly. We had quite a rapport with the two gents...." more

" As ever all very good company firm. Recommended. " more

" This is the 2nd time we have used W McMullin & Sons. Brilliant in every aspect. Work done with respect, knowledge care and politness. " more

About Us
Information provided by the business
Legal Name: W McMullin & Sons.

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Review 6 Sep 2024 Recommended by customer in PL3 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very straight forward. All done very professionally. Realy nice guys, made a stressful day go a lot smoother than we were expecting. "

Team:
Vincent Tommy Jack

REPORT THIS REVIEW

Review 28 Aug 2024 Recommended by customer in PL21 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Tommy Jamie Jack

REPORT THIS REVIEW

Review 14 Aug 2024 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move (just a few miles) went very smoothly indeed.

"I used this firm as it was recommended by a friend. We were so impressed by the team - nothing was too much trouble and they worked so hard and very quickly.
We had quite a rapport with the two gents who moved us - and I must mention how they looked after us and made sure we had everything where we wanted it. Would definitely recommend this firm to anyone who was moving. "

Team:
Dean Josh

REPORT THIS REVIEW

Review 24 Jun 2024 Recommended by customer in PL12 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Return of stored furniture (charge includes storage and return)

"As ever all very good company firm. Recommended. "

Team:
Dean Shaun

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in PL11 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The lads had a difficult loading address lots step etc.
But managed very well always in good humour and polite.

"This is the 2nd time we have used
W McMullin & Sons. Brilliant in every aspect.
Work done with respect, knowledge care and politness. "

Team:
Dean Shaun Jamie Josh

REPORT THIS REVIEW

Review 15 Jun 2024 Recommended by customer in ME4 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Tackled everything very rapidly and efficiently including two small trees and a bulky fridge/freezer.

"Punctual, polite and efficient. Very impressed with time service. Vince and Jave delivered - real grafters. "

Team:
Vincent Jack

REPORT THIS REVIEW

Review 15 Jun 2024 Recommended by customer in TR1 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Large lorry, 630 miles. Many plants. Some large items. One sofa had to come in through a bak alley and back window.

"Brilliantly done.
Can't fault the whole process
Many thanks!
"

Team:
Dean Jamie Jack

REPORT THIS REVIEW

Review 6 Jun 2024 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Only large items were to be moved to new ppty but staff moved other smaller items as well.

Team:
Dean Vincent

REPORT THIS REVIEW

Review 6 Jun 2024 Recommended by customer in PR3 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 day move
Day 1: Collect items and take to store.
Day 2: Long distance drive and unload items.
Day 3: Return to base

"Arrived when stated and packed/loaded efficiently. Friendly personnel, even when working in the rain.
I was kept informed of progress and ETA as the lorry progressed through traffic and foul weather conditions. Excellent job!"

Team:
Tommy Jack

REPORT THIS REVIEW

Review 20 May 2024 Recommended by customer in PL21 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went very well.

"Grand father clock not working when they left. "

Team:
Tommy Sha

REPORT THIS REVIEW

Review 2 May 2024 Recommended by customer in PL12 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move of half house contents into storage.

"The fact that we went direct to McMullin as a result of previous work completed by them says it all.
They probably deserve 10 scores but I never give 10s Sorry!"

Team:
Dean Sheun

REPORT THIS REVIEW

Review 2 May 2024 Recommended by customer in PL3 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Team were very professional. "

Team:
Dean Jack

REPORT THIS REVIEW

Review 30 Apr 2024 Recommended by customer in PL2 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went smoothly, couldn't fault them. 3 bedroom house to 2 bedroom flat.

"No issues, would recommend to others. "

Team:
Tommy Shau

REPORT THIS REVIEW

Review 22 Apr 2024 Recommended by customer in PL21 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Every thing went very well. I could use them again. "

Team:
Dean Vincent

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in PL19 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Lots of items moved from a well established household. Moved to a first floor apartment with no trouble.

"Fast and efficient service. Very pleased no breakages or damages, friendly service. "

Team:
Dean Tommy Vince Jamie

REPORT THIS REVIEW

Review 14 Mar 2024 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving to a park home from a 3 bed semi with a huge corner sofa! all challenges met by McMullin and Sons. Thank you.

"A thoroughly positive experience, Dean and Jay two really nice chaps. Worked very hard and every care taken with the removal. I last moved 18 years ago and McMullin moved me then. So glad I used them again. Superb service.
Many thanks. "

Team:
Dean Jamie Vincent

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in PL21 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving all furniture and effects and place in storage.

"Excellent work. Carefully and efficiently performed took care to ensure not damaing effects. "

Team:
Shaun Vincent Jamie

REPORT THIS REVIEW

Review 1 Mar 2024 Recommended by customer in PL11 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A removal from a challenging street, the van blocked for around 2 hours until room was available on the Kerbside. The service was prompt and professional both sides of the move.

"We were very happy with our choice to use McMullin removals. Good value and competitive quotes. All our property was cared for on and off the van.
Thank you to Shaun and Dean and Jamie for a job well done."

Team:
Dean Jamie Shaun

REPORT THIS REVIEW

Review 15 Feb 2024 Recommended by customer in SW19 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a house into storage area then to a new smaller property area 200 miles away.

"The service was excellent the staff all helpful, polite and very friendly."

Team:
Tommy Shaun

REPORT THIS REVIEW

Review 15 Feb 2024 Recommended by customer in PL9 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Moved from one house to a new property.

"The removal men were polite, helpful and made the move so really smoothly. They also had a nice clean sense of humour and often asked if I was happy with what they were doing.
I was really impressed."

Team:
Shaun Dean

REPORT THIS REVIEW

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