W McMullin & Sons

Where reputations count.

27 Desborough Lane, St Judes
Plymouth
Devon
PL4 9PJ

Removers - Removals Companies

www.wmcmullinandsons.com

Email This Business

Tel 01752 660 874

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
921 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 921 reviews since 2008

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Abel to fit us in at very short notice. Very helpful, as we had to wait for 2 hours before having the keys to new property." more

" All actions as agreed and in timely fashion. Very pleasant and helpful staff. " more

" Generally pretty happy with it all. Belongings could have been packed a bit more securely but it's ok. Wasn't worth taking out any insurance really. The men doing the removals worked really hard." more

" The team are kind and courteous. Their bright and sunny presence lightened what could have been a traumatic day for me and brought a smile to my face. What a superb crew. I shall call them for deliver...." more

About Us
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Legal Name: W McMullin & Sons.

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Review 14 Jul 2025 Recommended by customer in PL9 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Tommy Shaun Jack

REPORT THIS REVIEW

Review 14 Jul 2025 Recommended by customer in PL12 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Tommy Jack

REPORT THIS REVIEW

Review 10 Jul 2025 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went well.

"Abel to fit us in at very short notice.
Very helpful, as we had to wait for 2 hours before having the keys to new property."

Team:
Tommy Josh Jack

REPORT THIS REVIEW

Review 29 Jun 2025 Recommended by customer in PL9 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move of 5 bed house to 4 bed bungalow within same city 2 vans used � upto 4 people
All items packed by owners
Items/boxes stacked in garage and 3 rooms in bungalow to allow clearing of remainder rooms

"All actions as agreed and in timely fashion. Very pleasant and helpful staff.
"

Team:
Dean Vince Shaun Josh

REPORT THIS REVIEW

Review 7 Jun 2025 Recommended by customer in PL7 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Partial house move as a lot had gone to clearance.
Needed packing. One item was broken but never mind.
Pouring with rain.
Not a lot of space at parent's house so that was a challenge

"Generally pretty happy with it all.
Belongings could have been packed a bit more securely but it's ok.
Wasn't worth taking out any insurance really.
The men doing the removals worked really hard."

Team:
Vincent Josh

REPORT THIS REVIEW

Review 6 May 2025 Recommended by customer in PL17 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I am recently widowed hence the sudden vacating of property. First came the assessment visit and a weight off my mind at how thorough the process would be. It will be a continuing cost because of storage.

"The team are kind and courteous. Their bright and sunny presence lightened what could have been a traumatic day for me and brought a smile to my face. What a superb crew. I shall call them for delivery when I find my new home."

Team:
Vincent Dean Josh

REPORT THIS REVIEW

Review 2 May 2025 Recommended by customer in PL9 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

There were many steps and stairs to negotiate during our move � Vincent Josh made it look so easy!

"Very professional company � I would certainly recommend you to Family & Friends."

Team:
Vincent Josh

REPORT THIS REVIEW

Review 18 Apr 2025 Recommended by customer in EX7 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From start to finish the move went extremely well. Iean, Josh, Thomas were fantastic. Very professional, clean workers. No complaints at all. I would highly recommend them!!

"We were thrilled with how Iean and Josh loaded the van with all our possessions in such a professional way. They were brilliant and we are so grateful to have had them to move us to our new home. Thank you Iean and Josh. "

Team:
Dean Josh

REPORT THIS REVIEW

Review 10 Apr 2025 Recommended by customer in PL12 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	7/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from home address to storage went smoothly.

"Men very polite and hard working on numerous cups of coffee?"

Team:
Dean Jack Tommy

REPORT THIS REVIEW

Review 10 Apr 2025 Recommended by customer business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Team:
Vincent Dean Josh Jack

REPORT THIS REVIEW

Review 7 Apr 2025 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move out of a 3 storey town house into a 2 storey detached property.

"On time/early polite. Used before and could use again. "

Team:
Vincent Josh Shaun

REPORT THIS REVIEW

Review 13 Mar 2025 Not Recommended by customer in PR9 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	5/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	2/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Plymouth to Southport from storage. 1xdrive and 16 year old "rookie". 8 hour drive arrived 4 pm and proceeded to unload! I am disabled and chairs came off last 4 1/2 hrs later! clothes decanted. Not on cardboard rails but metal rails. Mayhem. Electric control for rechair missing. Found 3 days later!

"I would have expected, unloading to be the following day (we were in temp accommodation). Driver was not staying overnight in Southport but heading back to M6. Is this legal?. Also I had packing done but moving into larger house. So boxes left in wrong rooms. This company came recommended and have been very disappointed. Also Tommy was very discourteous.
Mimicking my accent and cheeky. Stairs uncovered on unloading."

Team:
Tommy Jack

REPORT THIS REVIEW

Review 13 Mar 2025 Recommended by customer in PL19 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move including beds garage and garden furniture
Challenges = electric bed

"Amazing Team, Nothing was too much trouble.went about and beyond to support us.
Very friendly team."

Team:
Dean Josh Jack

REPORT THIS REVIEW

Review 1 Mar 2025 Recommended by customer in PL3 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

Moving from a bungalow to a house with a lot of steps to the front entrance.

"Good team
Worked hard
Very polite. "

Team:
Tommy Jack Dean

REPORT THIS REVIEW

Review 20 Feb 2025 Recommended by customer in PL3 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a house to an apartment.

"Excellent service
Polite operators. "

Team:
Dean Shaun Josh Vincent

REPORT THIS REVIEW

Review 14 Feb 2025 Recommended by customer in PL21 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Dean Vincent Shaun

REPORT THIS REVIEW

Review 20 Jan 2025 Recommended by customer in PL2 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had the full pre-pack service with removal the following day.

"Polite, friendly, professional and efficient from all the staff on both days.
Very happy with all aspects of our move, from the estimator to moving day.
Thank you!"

Team:
Vincent Josh Dean Tommy

REPORT THIS REVIEW

Review 3 Jan 2025 Recommended by customer in PL8 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Customer Review

Team:
Tommy Vin

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Review 21 Dec 2024 Recommended by customer in CW11 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It was a fairly flawless move! Apart from the sofa, which didn't fit any doorways into the new house. But that wasn't down to your firm and we solved the issue!

"Very good, professional service! The guys were very helpful with a great sense of humour!
Would recommend your him to others!!
Thank you!!
"

Team:
Tommy Jack Shaun

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Review 16 Dec 2024 Recommended by customer in PL5 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packing service.

"Very pleased. "

Team:
Dean Vincent Shaun

REPORT THIS REVIEW

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