W McMullin & Sons

Where reputations count.

27 Desborough Lane, St Judes
Plymouth
Devon
PL4 9PJ

Removers - Removals Companies

www.wmcmullinandsons.com

Email This Business

Tel 01752 660 874

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
766 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 766 reviews since 2008

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" All went well not easy for the team. Could not have been more pleased" more

" Excellent friendly service. Nothing too much trouble. Care taken throughout." more

" Good lads all went like clockwork." more

" We were concerned with the access to our new house. This was overcome by using a second smaller van to ferry from the main lorry. Nothing was too much trouble for these guys and it was all accomplish...." more

About Us
Information provided by the business
Legal Name: W McMullin & Sons.

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Review 20 Sep 2021 Recommended by customer in PL6 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a big 4-bedroom house to a smaller 4-bedroom house was a tight fit to get everything in, but all worked out.

Cost: £696

Team:
Tommy St

REPORT THIS REVIEW

Review 17 Sep 2021 Recommended by customer in PL4 My Age: 50 - 59 My level of experience of similar services: Beginner I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Two large properties lots of stairs property packed three-storey and 5-bedrooms.
New home unpacked into a 6-bed three stairs

Cost: £2316

"All went well not easy for the team.
Could not have been more pleased"

Team:
Dean Vincent

REPORT THIS REVIEW

Review 6 Sep 2021 Recommended by customer in PL6 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House contents to storage

Cost: £498

"Excellent friendly service.
Nothing too much trouble.
Care taken throughout."

Team:
Shaun Steve

REPORT THIS REVIEW

Review 27 Aug 2021 Recommended by customer in PL1 My Age: 70 + My level of experience of similar services: Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went well and to plan.

Cost: £1200

"Good lads all went like clockwork."

Team:
Vincent Shaun Jack

REPORT THIS REVIEW

Review 25 Aug 2021 Recommended by customer in PL15 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Quickly loaded at first house with no problems. Had to use smaller transit van to deliver to second house, due to limited access.

Cost: £1140

"We were concerned with the access to our new house. This was overcome by using a second smaller van to ferry from the main lorry.
Nothing was too much trouble for these guys and it was all accomplished with professional and friendly attitude
Great service!! "

Team:
Vincent Jack Tommy

REPORT THIS REVIEW

Review 24 Aug 2021 Recommended by customer in PL6 My Age: 70 + I'm: Female My level of experience of similar services: Experienced business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It was pouring with rain the lads got soaked it didn't stop them working well and fast. The move itself went really well.

Cost: £588

"Good lads, Tommy was very funny it was so welcome after such a stressful time for me getting all my things together. Tommy fixed headboard that wasn't ok before, also he set my wifi for me.
They went above and beyond the service I expected.
Well done McMullin
Five Star"

Team:
Vincent Tommy

REPORT THIS REVIEW

Review 23 Aug 2021 Recommended by customer in PL17 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Handled very professionally removing any stress vehicle access to new house was difficult but handled without any fuss.

Cost: £1320

"Very professional and friendly throughout the process from constantly changing dates through to the move itself.
All staff very courteous and friendly."

Team:
Vincent Shaun Jamie Steve

REPORT THIS REVIEW

Review 13 Aug 2021 Recommended by customer in PL6 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Move was horrendous but the staff were fantastic and couldn't have been more helpful.

Cost: £960

"The staff of removers were fantastic and extremely kind."

Team:
Shaun Vincent

REPORT THIS REVIEW

Review 5 Aug 2021 Recommended by customer in PL6 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The crew arrived on time and job was carried out very professionally.

Cost: £720

"The crew went the extra mile (Sean will understand LOL) and went beyond to ensure a smooth transition between homes.
No items was damaged/broken and care was taken with fixtures and fittings.
I will recommend this excellent company to anyone who asks me about removals. I have used this company on three occasions now and I just want to say a big thank you to Sean and Tommy."

Team:
Tommy Shaun

REPORT THIS REVIEW

Review 31 Jul 2021 Recommended by customer in PL12 My Age: 60 - 69 My level of experience of similar services: Beginner I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Went smoothly very good service, would recommend."

Team:
Vince Steve Shaun Tommy

REPORT THIS REVIEW

Review 26 Jul 2021 Recommended by customer in BA12 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two-day move. Day 1 packing from self-storage unit
Day: Travel and un-packing

Cost: £2040

"Very friendly and professional, relaxed, but wasted no time."

Team:
Shaun Vince Jack

REPORT THIS REVIEW

Review 14 Jul 2021 Recommended by customer in PL1 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From detached house to apartment on second floor

"Team were excellent. Cheerful and friendly, nothing too much trouble."

Team:
Tommy Steve

REPORT THIS REVIEW

Review 8 Jul 2021 Recommended by customer in TR5 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Completely trouble-free professionally handled by office and removal teams - excellent all round service.

Cost: £900

"Polite, courteous, helpful, and professional in all respects. Would recommend without hesitation."

Team:
Vincent Jay Jack

REPORT THIS REVIEW

Review 7 Jul 2021 Recommended by customer in PL30 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three-day move - restricted access. Both properties and tranship both ends of move.

Cost: £2400

"Excellent service again - used same company last move 12 years ago."

Team:
Dean Vincent Jamie Shaun

REPORT THIS REVIEW

Review 5 Jul 2021 Recommended by customer in PL6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House and personal effects from town house to bungalow some five miles apart.

Cost: £680

"All three staff members on the day were brilliant courteous and efficient.
Ladies in the office - patient and nothing too much trouble."

Team:
Dean Jay Jack

REPORT THIS REVIEW

Review 30 Jun 2021 Recommended by customer in PL8 My Age: 70 + My level of experience of similar services: Experienced I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We packed ourselves in our own and McMullin boxes, no breakages or damage, but some items missing, which we hope to find.

Cost: £884

"Very good service and will recommend McMullins to friends and family."

Team:
Tommy Jamie Jack

REPORT THIS REVIEW

Review 30 Jun 2021 Recommended by customer in CB6 business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4-bed house move from Plymouth to Cambridge included a piano.

Cost: £2705

"All good, packed and unpacked quickly, nothing broken. Friendly and polite people
No red tape and very important, no masks.
Excellent"

Team:
Tommy Jay Steve

REPORT THIS REVIEW

Review 22 Jun 2021 Recommended by customer in PL1 My Age: 60 - 69 My level of experience of similar services: Average I haven't used this business before business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from large house to town house over three floors

Cost: £720

"A very efficient company move handled very well, very polite, clean and tidy crew."

Team:
Vincent Dean Jac

REPORT THIS REVIEW

Review 19 Jun 2021 Recommended by customer in BS16 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was unsure on move date for some time - McMullin were really helpful.
On the day, traffic was awful and the heating had been on full blast! The house was sweltering!

Cost: £780

"Shawn and Jack were amazing, very efficient, and friendly - on an extremely hot day."

Team:
Shaun Ja

REPORT THIS REVIEW

Review 27 May 2021 Recommended by customer in DL7 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business W McMullin & Sons https://www.referenceline.com/removers_removals_companies-in-plymouth-wmcmullinsons-14999

Satisfaction Ratings


Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from bungalow up a steep driveway to Pavement. Don't exactly remember the cost but I was able to pay and I thought it reasonable.

"A very quick and professional move to an upstairs flat, so up 4-5 flights of steps."

Team:
Dean Vince Shaun

REPORT THIS REVIEW

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