Maidmans Moving & Storage Ltd

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Maidmans Moving & Storage Ltd 9.5/100
2295 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 2295 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The price represents value for money

 
 
 
Recent Reviews 
 
" Everything went very smoothly and Dave and Matt were brilliant at getting everything up tp the first floor and putting in the right room. No problems at all. "   more
 
" My moving team were absolutely brilliant! cheerful, patient, polite. Everything and more that I would expect from Maidmans"   more
 
" Maidmans were very flexible as to where I was going as long as I could let them know a day or so in advance which was very helpful. The team were cheerful and affable throughout, in spite of the awfu...."   more
 
" Problem delayed out access (Beyond our control) the movers were amazing. I have no name for 3rd worker He was 1st class. "   more
 
 
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Review 15 Nov 2022
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fairly local move from a 3 bedroom bungalow to a first floor 3 bed flat.
 

"Everything went very smoothly and Dave and Matt were brilliant at getting everything up tp the first floor and putting in the right room. No problems at all. "
 
 
 
 
Team:
Dave Matt
 
 
 


Review 15 Nov 2022
Recommended by customer in BH14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"My moving team were absolutely brilliant! cheerful, patient, polite. Everything and more that I would expect from Maidmans"
 
 
 
 
Team:
Joyce Steve Kie
 
 
 


Review 11 Nov 2022
Recommended by customer in BH3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ideally, should have been from one 2 bed 1st floor retirement apartment to another, really 30 miles away. However, had to move in with a relative while waiting for the destination apartment to go through, though still the same distance.
 
Cost: £2848

"Maidmans were very flexible as to where I was going as long as I could let them know a day or so in advance which was very helpful.
The team were cheerful and affable throughout, in spite of the awful weather and one of the lift being out of action for servicing. Other residents were very impressed by how skillfully all the boxes were fitted together on the van!"
 
 
 
 
Team:
Martyn Jo
 
 
 


Review 11 Nov 2022
Recommended by customer in BH13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Problem delayed out access (Beyond our control) the movers were amazing. I have no name for 3rd worker He was 1st class. "
 
 
 
 
Team:
Steve Kieren
 
 
 


Review 11 Nov 2022
Recommended by customer in BH20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We have a larger number of garden pots and furniture, these were collected previous day. No problems encountered. Also communal car park area quite tight!
 
Cost: £1716

"We have used this company for at least three of our previous moves. Exceptional service prior to and on the day of the move. Team very friendly and helpful. Especially with transfer of garden pots and furniture. Matt very good team leader, Definitely would use again! would recommend to family and friends. "
 
 
 
 
Team:
Dave Phil Matt
 
 
 


Review 1 Nov 2022
Recommended by customer in BH14
 My Age: 60 - 69 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Shaun and team were particularly good. Positive, can do, professional and considerate. Extremely hard working too."
 
 
 
 
Team:
Shaun Rino Philip Matt
 
 
 


Review 1 Nov 2022
Recommended by customer in PE11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
hard working team, with great can do attitude
 

"Everything was pack to a high standard, and loaded carefully. The team worked very hard."
 
 
 
 
Team:
Martyn Josh
 
 
 


Review 28 Oct 2022
Recommended by customer in BH15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The removal personnel did an excellent job, although there were only two of them due to two staff members not turning up for work. They got on with the job and packed all our belongings in a most professional manner.
Fortunately two others turned up to help later in the afternoon and they were able to finish all the packing and loading of the van by 7 pm.
An excellent and professional company."
 
 
 
 
Team:
Martyn Rino
 
 
 


Review 27 Oct 2022
Recommended by customer in BH19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4-bed semi to 3-bed detached.
 

"Really pleased with the professionalism and friendliness of the team. Nothing was too much trouble."
 
 
 
 
Team:
Steve Josh Martyn James
 
 
 


Review 26 Oct 2022
Recommended by customer in BH25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 2/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 2/10
The price represents value for money
Show All
 
 
Customer Review
 
?
 

"None"
 
 
 
 
Team:
Philip Ma
 
 
   Business Reply:

The Customer did not raise any concerns with us during the removal or on the paperwork that was signed when the Crew completed the move.

We're obviously disappointed that they have given us such low ratings, but it is hard to know how to respond without any more information. We have asked them to explain what went wrong but unfortunately they haven't replied.
 


Review 20 Oct 2022
Recommended by customer in BH21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Down size from 4/5 chalet bed on large plot to g/floor 3 bed flat after 22 yrs before too old! This could have been a nightmare but thanks to the whole team effort using 3 vans up a very twisty drive all was packed and moved with out a hitch in any way at a competitive price. Thank You
 
Cost: £1750

"Excellent job by all the team in quick time, difficult access, bang on time and with charm and humour. Thanks to Matt, Shaun And Philip. This was our 8th move in 52 yrs and the best so far! Thank you Team."
 
 
 
 
Team:
Matt Shaun Ph
 
 
 


Review 20 Oct 2022
Recommended by customer in OX39
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Substantial move from large house to smaller, large heavy furniture. Large quantity of garden items, Parking only available on small busy high street
 
Cost: £330

"Team members, especially Dave and Matt, worked carefully, efficiently, Politely and tirelessly to achieve a small move. There has been no damage. We will recommend using Maidmans"
 
 
 
 
Team:
Dave Matt
 
 
 


Review 18 Oct 2022
Recommended by customer in LE13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
We discover won packing using material supplied by Maidmans and some of our own.
The removers were very efficient in packing the lorry the day before the move and arrived at the new home in good time on completion day. Unloading went well.
 
Cost: £2020

"Very pleased with the whole process from initial viewing for quotation to unloading at our new home. The office staff were very helpful and the two removal men were prompt. They all listened to our comments and did their best to fulfil our needs.
A very good overall experience."
 
 
 
 
Team:
Martyn Jo
 
 
 


Review 18 Oct 2022
Recommended by customer in BH25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Narrow entrance to block of flats with a large sweet chestnut tree plus arrival of scaffolding for work on roof. Dave negotiated all of this brilliantly. Flat 3 floors up- no problem. On journey to new home, caught up in fatal road accident at move.
 
Cost: £1360

"Dave and Matt, were really good. Worked so well. Together, efficient, organised with great communication skills and sense of humour. They gave you confidence and made a hard day easy! Many thanks to them both"
 
 
 
 
Team:
Dave Matt
 
 
 


Review 18 Oct 2022
Recommended by customer in BA20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very professional
 
Cost: £3800
 
 
Team:
Steve Kieren Mark
 
 
 


Review 10 Oct 2022
Recommended by customer in BH22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything went as planned - no problems.
 
Cost: £1632

"Maidmans is a good reliable company and nothing was too much trouble for them. They answered any of our queries. Very helpful, they came to collect the empty boxes very swiftly.
All in all a good firm to deal with.
"
 
 
 
 
Team:
Shaun Jam
 
 
 


Review 5 Oct 2022
Recommended by customer in PO35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Dorset to Isle of Wight with partial deliveries also the Christ Chruch and Petersfield 14 days in total to include packing and cost of ____
 
Cost: £6220

"From initial quotation of final completion we could not have asked for more. When contact exchange was delayed, putting move date in doubt, the company was understanding and accommodating.
Dave and Josh were great! They were cheerful and friendly and worked at as astonishing speed. Nothing was too much trouble for them. Even when the lorry was too big to get into our driveway they took it in their ___ and unloaded from the street. What could have been a very stressful experience was made bearable by our use of Maidmans"
 
 
 
 
Team:
Dave Josh
 
 
 


Review 21 Sep 2022
Recommended by customer in BM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving items from local storage to flat.
 
Cost: £130

"An excellent friendly fast efficient service.
Thanks to all at Maidmans"
 
 
 
 
Team:
Philip Ol
 
 
 


Review 16 Sep 2022
Recommended by customer in SO41
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The removal started on Wed 24th August with all the outside furniture and garden and shed contents, went very well and fast and then carried on removing a lot of inside furniture and boxes which we didn't realize they would have time to do which meant the following day all house content were loaded except for bed, settee. It all went very smoothly. Friday they loaded the rest and waited at our new property.
 
Cost: £2449

"Matt and Dave, excellent workers, friendly, polite and oranised. They took the pressure off us straight away and got on with the removal at speed. We were very impressed at how fast they worked and only stopped for a short break. Remo who came to replace Matt on Friday was also an excellent worker and friendly. We were very impressed when we got to our new property that the company had sent three more men to help with unloading it was extremely professional and all men worked extremely hard. Well done!"
 
 
 
 
Team:
Dave Matt
 
 
 


Review 12 Sep 2022
Recommended by customer in BH2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £823

"Very good - polite and hard working."
 
 
 
 
Team:
Martyn Matty
 
 
 

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