Maidmans Moving & Storage Ltd

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Maidmans Moving & Storage Ltd 9.6/100
2155 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 2155 reviews since 2008
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All were very good and everything was delivered safe and good."   more
 
" Team were excellent!"   more
 
" Very prompt, friendly and considerate staff. No damage or broken items. They worked hard and efficiently."   more
 
" A very cheerful and efficient team, who kept going through a long and arduous day."   more
 
 
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Customer Reviews
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Review 8 Apr 2021
Recommended by customer in BH10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3-bed semi to 4-bed detached mid pandemic.
 
Cost: £1425

"Team were excellent!"
 
 
 
 
Team:
Steve Rob Les
 
 
 


Review 8 Apr 2021
Recommended by customer in BH21
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything very good.
 

"All were very good and everything was delivered safe and good."
 
 
 
 
Team:
Dave Aiden Cliff
 
 
 


Review 1 Apr 2021
Recommended by customer in BH16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very straightforward two beds were dismantled and reassembled speedily.
 

"Very prompt, friendly and considerate staff. No damage or broken items. They worked hard and efficiently."
 
 
 
 
Team:
Steve Les James
 
 
 


Review 30 Mar 2021
Recommended by customer in BH21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1482

"A very cheerful and efficient team, who kept going through a long and arduous day."
 
 
 
 
Team:
Cliff Mar
 
 
 


Review 29 Mar 2021
Recommended by customer in BH20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved lift access to the property we were moving from, this was all managed well. They were very punctual and efficient.
 

"We were particularly impressed with the mats covering new carpets.

It was good we didn't need to ask for this.

The only slight negative would be to have some sort of cover to go over the front door threshold step."
 
 
 
 
Team:
Cliff Steve
 
 
 


Review 24 Mar 2021
Recommended by customer in CB24
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All straightforward. Driver wasn't aware of arrangements to drp off ladders at my son's address in Cambridge. Also, went initially to wrong address.
 
Cost: £1973

"I did my own packing so I have given a 7 for loading and unloading.
No criticisms.

"
 
 
 
 
Team:
Steve R
 
 
 


Review 24 Mar 2021
Recommended by customer in BH25
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4-bed house in the New Forest to a 5-bed property at the Berks/Hants border.
 
Cost: £3500

"Moved booked at relatively short notice. The staff at the office were very helpful and understanding.

Removal men were all very professional, polite and efficient. They worked very hard on both days."
 
 
 
 
Team:
Dave Aiden Martyn Jam
 
 
 


Review 23 Mar 2021
Recommended by customer in BH13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved two roads away. Two van loads plus collecting some items from my parent's house.
 

"Fantastic removers. Helpful, cheerful, and customer-driven attitude.
When I forgot a couple of items they went back to collect them for me.
Would recommend again.
Thank you, Steve and Jack and all the team for making this as easy as possible."
 
 
 
 
Team:
Steve
 
 
 


Review 23 Mar 2021
Recommended by customer in BH21
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3-bed large house with outbuildings to a 2-bed bungalow.
 

"Outstanding service from the three men. Nothing was a problem that couldn't be fixed. They were cheerful and helpful. Very professional. Nothing was broken! (or damaged). Thank you so much. "
 
 
 
 
Team:
Steve Les Jack
 
 
 


Review 22 Mar 2021
Recommended by customer in BH20
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 4/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Transferring items from storage. Excellent service on the day.
 

"The initial quote I was given was inaccurate. The new quote had the wrong date on it. More attention to detail needed by that member of staff!!"
 
 
 
 
Team:
Philip Le
 
 
 


Review 18 Mar 2021
Recommended by customer in BH18
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Huge amounts of garden furniture including a v heavy full-size statue.
 

"Dave was just amazing so much experience and nothing was an issue. Just got on with it would like to thank him and Aiden for all the help and support.
Fabulous Service! many thanks
Belinda our surveyor was excellent :)"
 
 
 
 
Team:
Dave Aiden
 
 
 


Review 17 Mar 2021
Recommended by customer in DT11
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All was according to plan.
 
Cost: £2000

"I was pleased two removal vans were used as a large van would have blocked the lane."
 
 
 
 
Team:
Cliff Aiden Martyn
 
 
 


Review 17 Mar 2021
Recommended by customer in BH20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
You moved us out of 61 North Street in Wareham and into storage. For about three months you then moved us into 31 Sandford Road, still in Wareham. No really interesting aspects and hopefully no challenges but all carried out in a very efficient and friendly way.
 

"We have used Maidmans several times in the past and have always found your staff very courteous and friendly, either on the phone or in person. Keep up the good work!"
 
 
 
 
Team:
Steve Shaun Josh
 
 
 


Review 12 Mar 2021
Recommended by customer in BH31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Covid-19 posed challenges but dealt with very professionally to ensure safety of all involved.
 

"Excellent care given to our goods as well as to us during every aspect of the move. Kept well informed and certainly took exceptional care and were very professional through every aspect of the move."
 
 
 
 
Team:
Shaun Rob
 
 
 


Review 12 Mar 2021
Recommended by customer in BH14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There were 31 steps leading to a modern 3 storey house. The men coped with it very well- still smiling at the end of the third day of going up and down the stairs.
 
Cost: £3000

"Maidmans team made the whole moving experience stress-free. We felt relaxed with their attention to packing and knew we would see it in one piece. They had respect for each item.
Wonderful team."
 
 
 
 
Team:
Steve Rob Dave Cliff Jam
 
 
 


Review 11 Mar 2021
Recommended by customer in BH2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The team were helpful, hardworking, cheery, and careful with our belongings and we would highly recommend."
 
 
 
 
Team:
Shaun Rob Steve
 
 
 


Review 10 Mar 2021
Recommended by customer in BH21
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had recently had new carpets and flooring laid. The guys were fab and laid protection for the floors throughout.
 

"A fantastic service throughout the move and storage. Would always recommend to family and friends.
Thank you, Jo Swinton and Keith, for your professionalism."
 
 
 
 
Team:
Phil
 
 
 


Review 10 Mar 2021
Recommended by customer in BH12
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £685

"As good as it gets. Thank you.
"
 
 
 
 
Team:
Philip
 
 
 


Review 8 Mar 2021
Recommended by customer in BH19
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Everyone we dealt with at Maidmans was friendly and helpful. This included the office team, the estimator, and the moving team. Steve and his team were very careful with our belongings and didn't complain even though the move ran late.
*Also efficient."
 
 
 
 
Team:
Dave Aiden Steve
 
 
 


Review 8 Mar 2021
Recommended by customer in BH13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very pleased with the service and would use them again."
 
 
 
 
Team:
Dave Aiden
 
 
 

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