Maidmans Moving & Storage Ltd

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Maidmans Moving & Storage Ltd 9.6/100
2197 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 2197 reviews since 2008
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Shawn, Rob, and Phil were friendly and polite, professional and reassuring throughout what is always a stressful experience! They were a pleasant team to have in my home(s). The only downside was lac...."   more
 
" All your team on both days and both vans were professional, polite and so lovely. They made a stressful time very easy for two pensioners. A big thank you to everyone."   more
 
" 1. HEV driver (John) - tried to reverse in drive, breaking gate post on arrival. 2. The same person was careless 9eg, ignoring "fragile' and 'handle with care), threw a heavy suitcase on top of our s...."   more
 
" The guys worked non-stop over the 4-days and were very professional."   more
 
 
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Review 14 Sep 2021
Recommended by customer in BH22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4-bed detached house into 3-bed bungalow, including fragile pack, in a single day. Distance of 70 miles between properties.
 
Cost: £1955

"Shawn, Rob, and Phil were friendly and polite, professional and reassuring throughout what is always a stressful experience! They were a pleasant team to have in my home(s).
The only downside was lack of cardboard wardrobes, which led to clothes being a little more crushed than would be expected (not a big deal)
Everything else was first class - thank you, Maidmans!"
 
 
 
 
Team:
Shaun Rob Philip
 
 
 


Review 14 Sep 2021
Recommended by customer in BH10
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extremely helpful as we were behind with the packing of the boxes. They took it all in their stride. Brilliant
 
Cost: £1801

"All your team on both days and both vans were professional, polite and so lovely.
They made a stressful time very easy for two pensioners.
A big thank you to everyone."
 
 
 
 
Team:
Steve Josh Dave Cliff
 
 
 


Review 6 Sep 2021
Not Recommended by customer in EX12
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 2/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were told by Aiden on arrival that it was John's first day on the job and that had only just passed his HEV driving test! This obviously gave us concern.
 

"1. HEV driver (John) - tried to reverse in drive, breaking gate post on arrival.
2. The same person was careless 9eg, ignoring "fragile' and 'handle with care), threw a heavy suitcase on top of our soundbar!
2. Same person dragged MIG welder across gravel drive, ripping the wheel off and fell over and dropped electrically - operated sofa on gravel driveway. Filling it with stones.
4. Fridge/Freezer levelling leg was broken off due to careless handling.
5. Boxes were put in the wrong rooms, despite very clear instructions on room location and the fact we had supplied a floor plan map with room numbers, which they didn't have with them.
(This was given to Maidman's office)
PS. Aiden and Phil (who came to assist did a good job)
"
 
 
 
 
Team:
Aiden Philip
 
 
 


Review 1 Sep 2021
Recommended by customer in TF10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4-day move very intense. Dorset to Staffordshire
 

"The guys worked non-stop over the 4-days and were very professional."
 
 
 
 
Team:
Shaun Rob Cliff James
 
 
 


Review 30 Aug 2021
Recommended by customer in BH13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REmoved item from house, stored from March until August when received keys for new house, then delivered item to newe property.
 

"made what was a very stressful time, much easier in the friendliness and efficiency at your service.
Thank you so much!"
 
 
 
 
 
 


Review 30 Aug 2021
Recommended by customer in MK40
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Wareham to Bedford via storage for six weeks.
Included removal of some items to 'Landfill'
 
Cost: £4318

"The three packers were very thorough and skilled (no breakage) they packed in one day and loaded the next as planned.
Moving from storage to new (1st floor) property was very efficient and careful (2 staff)
Some of this was very heavy and awkward but it was all managed with cheerfulness and experience.
Thank you"
 
 
 
 
Team:
Shaun Josh
 
 
 


Review 24 Aug 2021
Recommended by customer in DT1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from detached house to 3-storey townhouse.
100 x 200 marble dining table and other awkward furniture and two garages and car parts
 

"Fantastic service we moved on the two hottest days this year.
The team never stopped and never complained.
They were very accommodating and thanks to them. The move to our new home went smoothly."
 
 
 
 
Team:
Dave Josh Martyn Aiden
 
 
 


Review 13 Aug 2021
Recommended by customer in TN5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a two-day move - and everything went perfectly to plan - even though the guys had the problem of a minor un-made up road to deliver to - it was not a problem for them, the three guys were amazing so impressive in their teamwork.
 
Cost: £3000

"Everyone we dealt with from start to finish including Belinda and Steve and the office Kelly were all so helpful.
Shawn, Rob, Martyn were professional, courteous, most helpful and reassuring. They worked so hard and so efficiently, they were amazing.
As retired teachers who taught teenagers, they would have learnt a great deal from these guys. Our most grateful thanks.
Paul, Pauline."
 
 
 
 
Team:
Shaun Rob Martyn
 
 
 


Review 13 Aug 2021
Recommended by customer in PO38
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went smoothly considering there was limited access."
 
 
 
 
Team:
Steve Kieran Philip
 
 
 


Review 9 Aug 2021
Recommended by customer in BH13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went exceptionally well and Maidmans employees were superb as usual. I have used your firm three times now."
 
 
 
 
Team:
Steve Kieren Philip
 
 
 


Review 9 Aug 2021
Recommended by customer in BH21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rob and Shawn arrived promptly straightforward move - 8 miles to new home. There was about three hours of hanging about till money was released, so Rob and Shawn had to stay late.
 

"Steve came to our home - personable, helpful and efficient. Provided us with boxes, tape bubble wrap etc. We used the confidential waste disposal. Staff at the office also very helpful.

Rob and Shawn were fantastic, professional, capable - they were unflappable, good-natured. They had to wait in cab for a few hours and were noncomplaining.

They were so competent we had nothing to do but go down road and have a coffee! unbelievably easy move.
Rob and Shawn were brilliant!"
 
 
 
 
Team:
Shaun Rob
 
 
 


Review 9 Aug 2021
Recommended by customer in BH23
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from two-storey to 4-bed detached to a 3-storey 5-bed detached lots of garden/outside/shed stuff
 
Cost: £3404

"Maidmans were recommended by family who had used previously. Did not disappoint workmen changed order of job once they'd seen it and went above and beyond to assist us packing. Very friendly and professional team would use again without hesitation. Excellent from start to finish"
 
 
 
 
Team:
Shaun Matt Rob
 
 
 


Review 27 Jul 2021
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were well pleased with overall service but we have to say our contract was broken because the move was planned over three days so the unloading was suppose to be done on Friday 24th April in fact it was all done by Thursday the 23rd April but this didn't give us the chance to check all boxes and items therefor on checking several items were missing among these were a new pair of shoes brought on the Wednesday morning when you van was having a mot price 20 several tools putty knife a reversible screwdriver triangular paint scraper all items put in the last boxes and we expect many items will come to light as we go along (as they we used to fill holes etc at the last minute"
 
 
 
 
Team:
Steve Mar
 
 
 


Review 25 Jul 2021
Recommended by customer in BH18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went according to plan
 
Cost: £982

"Very helpful removal men."
 
 
 
 
Team:
Shaun Rob
 
 
 


Review 25 Jul 2021
Recommended by customer in BH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
The guys had particular challenges removing large furniture out of a very awkward basement. They also carried garden pots along a lane rather than through the house to minimise mess. Finally, they worked very hard to swap fridges over - one was very heavy
 

"Used Maidmans twice now. Both times the office staff and removal guys have been fantastic - very helpful and good-humoured, I can't really fault them. They might not be the absolute cheapest but definitely worth paying to get a really professional team."
 
 
 
 
Team:
Shaun Rob Les
 
 
 


Review 25 Jul 2021
Recommended by customer in BH21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from old cottage to storage - restricted parking storage for 6/12 then move to new rent property
 
Cost: £2400

"Sales and support staff excellent. Very supportive, packing conducted very sympathetically Delivery to current address from storage very smooth transition.

Cliff & Harvey all extremely helpful and efficient. I would definitely recommend your company "
 
 
 
 
Team:
Cliff
 
 
 


Review 22 Jul 2021
Recommended by customer in SP6
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All carried out in a satisfactory and professinal manner
 

"Friendly and efficient."
 
 
 
 
Team:
Steve Kieren
 
 
 


Review 15 Jul 2021
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used your packing and removal service it all went smoothly with no problems and we were very happy with the service.
 
Cost: £2400

"We were very happy with your service from the point of having an online valuation, all the way through to the packing service and removals. We have had negative experiences in the past but this was all positive. We would recommend you."
 
 
 
 
Team:
Shaun
 
 
 


Review 10 Jul 2021
Recommended by customer in BH24
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Team arrived promptly and worked extremely hard over two days. Bearing in mind a lot of packing and loading which was dealt with efficiently. All worked as a team and great service of humous. Worked beyond and above their duties.
 

"We chose Maidmans due to high recommendation by friend 3.5 years ago who used the company to move his from a big house in Holtwood to Poulner Ringwood.

Maidmans are expensive compared to other removal companies but its all about recommendation and the way the team performed not about the money. We had a black broken Wedgwood, candle holder and a second chipped but not claimed. Freezer leg got broken when being moved but few years old so again not claimed as accidents happen.

What would be most helpful if the team wrote on the boxes what was in them to avoid searching for certain things instead of just 'garage' 'kitchen' bed 1,2,3 or office just an observation. All the team had such energy. How they do this job 5 or 6 days a week goodness knows. Hope Maidmans gives them all great healthcare and bonuses for such hard work."
 
 
 
 
Team:
Steve Mar
 
 
 


Review 7 Jul 2021
Recommended by customer in BH3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly
 

"Brilliant work force no complaints at all
Many thanks
Brad and Wendy"
 
 
 
 
Team:
Shaun Rob James
 
 
 

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