Andrews of Kent Ltd

Unit 1, Block 1, Whitehall Ind,Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Andrews of Kent Ltd 9.7/100
1744 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1744 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Andy was very professional when quoting. The ladies in the office were helpful friendly and very easy to liaise with. Karl, Callum, Charlie and Dave were polite friendly and respectful of us and...."   more
 
" The move was carried out very efficiently and methodically up and down to lorry. Very capable, social lads. Happy with everything carried out. Would recommend. Tommy and Charlie worked hard"   more
 
" Very helpful and efficient staff."   more
 
" so easy to deal with friendly pragmatic team very professional and caring would recommend them highly plus value for money"   more
 
About Us


Andrews of Kent Removals & Storage Ltd are a professional family run business with over 45 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 90%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 36
Andrews 159
Arrived 59
brilliant 99
C 59
care 66
careful 36
cheerful 76
courteous 87
crew 73
David 48
definitely 73
easy 59
efficient 214
Excellent 280
experience 44
extremely 89
fantastic 82
Frank 40
free 44
friendly 329
friends 43
furniture 52
good 222
great 178
Happy 107
hard 136
help 47
helpful 436
highly 81
impressed 45
John 40
Karl 41
Kent 58
lads 49
nice 41
pleased 78
polite 217
professional 224
really 95
recommend 271
removal 136
service 356
stress 72
stressful 82
team 259
Thank 208
thanks 119
trouble 92
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Oct 2026
Recommended by customer in CT10
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 5 bedroomed period house to a large 4 bedroom more modern house.

The move took place over 3 days, involved moving lots of boxes including lots of teachers resources.

Also an upright piano which was moved up six steep steps at the new property.
 

"Andy was very professional when quoting.

The ladies in the office were helpful friendly and very easy to liaise with.

Karl, Callum, Charlie and Dave were polite friendly and respectful of us and our property. They were very hard working efficient and made a stressful time more enjoyable. They were personable, funny and good conversation.

All four were great communicators ensuring they moved items with care and consideration. We appreciated how they carefully handled my upright piano.

We would whole heartedly recommend the company. We are so glad that we chose Andrews of Kent to do our move."
 
 
 
 
Team:
Karl Callum Charlie Dave
 
 
 


Review 2 Oct 2026
Recommended by customer in CT10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move involved from 3 flights of stairs to a ground floor flat. Both one bedroom and a distance of 2 miles.
 

"The move was carried out very efficiently and methodically up and down to lorry.

Very capable, social lads.

Happy with everything carried out. Would recommend.

Tommy and Charlie worked hard"
 
 
 
 
Team:
Tommy Charlie
 
 
 


Review 2 Oct 2026
Recommended by customer in CT12
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Callum David
 
 
 


Review 1 Oct 2026
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Pegwell Bay to Ramsgate, went very smoothly. No issues.
 

"Very helpful and efficient staff."
 
 
 
 
Team:
Karl Charlie
 
 
 


Review 25 Sep 2026
Recommended by customer in CT18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
we had a large amount of boxes and over 150 paintings plus a safe and old Victorian one
 

"so easy to deal with friendly pragmatic team very professional and caring would recommend them highly plus value for money"
 
 
 
 
Team:
Stuart Karl Paul
 
 
 


Review 16 Sep 2026
Recommended by customer in ME13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Everyone was very professional, kind and considerate."
 
 
 
 
Team:
Tommy Andrew Dave Charlie
 
 
 


Review 16 Sep 2026
Recommended by customer in CT20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 Storey house 4 bed plus extensive garden pots and plants.
 

"Excellent service!

No bashing or crashing would definitely recommend Andrews as result.

Team were very pleasant, respectful and worked very hard both days."
 
 
 
 
Team:
Tommy Dave Callum
 
 
 


Review 11 Sep 2026
Recommended by customer in CT9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from 3 bed bungalow to 2 bed terrace with only on street parking.

As part of the move a day prior to moving there were some items taken to an independent storage facility.
 

"This is the second time we've used Andrews and they were once again fantastic.

The three lads who did the move were professional and struck exactly the right tone for the day.

I would recommend this company to others"
 
 
 
 
Team:
Tommy Callum Dave
 
 
 


Review 6 Sep 2026
Recommended by customer in CT2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Men were bringing items from storage. 3 boxes full.
 

"The three movers worked well, loading and placing all items in lower room in house.

Didn't have to put anything together as furniture was going to be given away."
 
 
 
 
Team:
Tommy Karl Frank
 
 
 


Review 27 Aug 2026
Recommended by customer in CT10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very professional job carried out by three very polite, hard working guys.
 

"We would definitely recommend your firm"
 
 
 
 
Team:
Karl Tommy Fran
 
 
 


Review 24 Aug 2026
Recommended by customer in CT15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Great on a hot day. Andrews team was amazing.
 

"Tommy, Carl, Charlie made the whole move stress free even on a hot day.

We'll always recommend them in the future."
 
 
 
 
Team:
Tommy Karl Charlie
 
 
 


Review 21 Aug 2026
Recommended by customer in HP4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving my parents from Dover to Hertfordshire. They did a wonderful job over the three day move
 

"From the initial meeting through to the completion of the move the entire experience was outstanding.

The initial meeting was thorough and gave me confidence that it was well planned.

On moving day the team were incredibly friendly professional and efficient throughout the whole process. They handled everything with great care worked hard and made what could have been a stressful day feel steady and straightforward.

I wouldn't hesitate to use their services again and would highly recommend them to anyone looking for a reliable moving company."
 
 
 
 
Team:
Charlie Tommy Stu
 
 
 


Review 11 Aug 2026
Recommended by customer in SO30
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Westgate on Sea to Southampton.
 

"Communication 5 star.

Very helpful and reassured throughout a complex move."
 
 
 
 
Team:
Charlie Karl Frank
 
 
 


Review 11 Aug 2026
Recommended by customer in TN25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from Kent to France and so far they have been amazing!
 

"very organised, careful, patient, diligent, calm, good spirited, friendly team. They (3 of them) are a real credit to the company.

We will not hesitate to recommend them to all our friends."
 
 
 
 
Team:
Karl Frank Stuart
 
 
 


Review 4 Aug 2026
Recommended by customer in CT2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing service on Monday. Emptied house on Tuesday. Completion unable to go ahead. Lorry back to depot. Came out on Wednesday to finish.
 

"Both crews on packing and on removal and final delivery were very friendly, courteous and efficient.

Arrived before time and worked tirelessly in heat.

Thank you for all of your help"
 
 
 
 
Team:
Frank Karl Charlie
 
 
 


Review 20 Jul 2026
Recommended by customer in CT9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 stages on different dates.
1. Items from storage to house
2. Items from rental to house
 

"The team were extremely professional, prompt, cheery with nice demeanour. Efficient, helpful. We highly recommend Andrews of Kent! Thank you so much."
 
 
 
 
Team:
Tommy Frank Paul Charlie
 
 
 


Review 20 Jul 2026
Recommended by customer in CT3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Large house to a cottage. Long drive but narrow lane and turning was only possible in a smaller truck. Move was over three days. Worked well
 

"Andy assessed the move and was very professional and knowledgeable.

The team were excellent and all knew their jobs led by Frank.

Front door needed to come off which was done without any fuss. Beds assembled, washing machine was plumbed in for us.

Considering it was the hottest day of the year I don't know how the guys did it. Superb."
 
 
 
 
Team:
Tommy Frank Charlie Stuar
 
 
 


Review 19 Jul 2026
Recommended by customer in CT12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Northamptonshire to Ramsgate. Issue with getting sofa into new property, but the guys managed to overcome.
 

"What an amazing job the guys did over the two days. Very happy with the level of service received.

Don't plan to move again but would use you again in a heartbeat.

Well worth the money. No breakages."
 
 
 
 
Team:
Tommy Paul Charlie Andrew
 
 
 


Review 2 Jul 2026
Recommended by customer in SP2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent"
 
 
 
 
Team:
Karl Glynn Charlie David
 
 
 


Review 22 Jun 2026
Recommended by customer in AB34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation to Scotland
 

"I am sure the remover made aware of the written BAR code of practice, time limit for making claims, cancellation rights, claims process and guarantee somewhere, but not verbally."
 
 
 
 
Team:
Tommy Fra
 
 
 

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