Wilkins (Henley) Ltd

100 Cardiff Road
Reading
Berkshire
RG1 8LL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Wilkins (Henley) Ltd 9.7/100
79 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 79 reviews since 2016
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" The men who carried out the removal and delivery of our furniture and effects were most helpful, professional and polite, We would not hesitate in recommending Wilkins to any one."   more
 
" Wilkins were great. Challenging in advance of getting quotes and trying to move during lockdown, but they took the time to do an in person visit, versus doing it via zoom. Given that we were moving...."   more
 
" Excellent value for the amount of work involved. It took four working days to move us to our new home in Devon and we were extremely impressed by the stamina, strength and ingenuity of the crew. Thr...."   more
 
" A very professional job, punctual, polite, helpful, nothing damaged."   more
 
 
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Review 19 Jul 2021
Recommended by customer in GL19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic household removal, storage and delivery

"The men who carried out the removal and delivery of our furniture and effects were most helpful, professional and polite, We would not hesitate in recommending Wilkins to any one."
 
 
Team:
Not Known
 
 
 

Review 9 Jul 2021
Recommended by customer in RG8
 My Age: 40 - 49 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved locally (within 5 miles) in rural West Berkshire.
 
Cost: £3795
 

"Wilkins were great. Challenging in advance of getting quotes and trying to move during lockdown, but they took the time to do an in person visit, versus doing it via zoom.

Given that we were moving from a house with limited access we were reassured by the site visit as well as the attention to detail in advance of the move, the care and attention packing and unpacking during the move.

Move was fully executed in 3 days from start to finish and the boxes picked up a couple of weeks later, everything left where we wanted it and with a great and polite team across the whole 3 days.

"
 
 
 
 

Review 2 Apr 2021
Recommended by customer in EX5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The crews arrived two working days before the move to start packing the lorries. They were very prompt and worked virtually the whole day. On the actual day the morning was spent travelling to Devon and they went straight from a long drive to unloading the lorries. That night they slept in the lorry and finished unloading the next day. It wasn’t just the house - there were a lot of boxes, furniture and other items to be moved into various outbuildings as well.
 
Cost: £5118
 

"Excellent value for the amount of work involved. It took four working days to move us to our new home in Devon and we were extremely impressed by the stamina, strength and ingenuity of the crew. Throughout they remained cheerful, kind, courteous and very co-operative which was a blessing at such a stressful time for us. Even the narrow cottage stairs didn’t faze them. We would highly recommend Wilkins to anyone looking to move. We were impressed by the whole service from quotes to advice on packing to the actual move. Thank you Wilkins."
 
 
Team:
Dennis, Mike, Jason and Nicola in the office
 
 
 

Review 20 Oct 2020
Recommended by customer in RG9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
residential move within the same village

"A very professional job, punctual, polite, helpful, nothing damaged."
 
 
Team:
Paul & Jason. Both excellent, hard working and did everything in good time.
 
 
 

Review 23 Sep 2020
Recommended by customer in RG8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack up 4 storey house london, storage then onward delivery to RG8

"from Wilkins. Very professional staff who were extremely efficient and courteous. Flexible with changes to where furniture needed to go. Packing was done to a very high standard. Cannot recommend highly enough."
 
 
Team:
Fiona Scott, Oliver Miles
 
 
 

Review 4 Sep 2020
Recommended by customer in SL6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing from one large property to two smaller ones with a period of storage for a large proportion of contents.

"Very efficient from quotation through to removal. Friendly and hardworking staff. Only minor issue was very early arrival (7.30am) both days and earlier than we had been advised."
 
 
 
 

Review 31 Jul 2020
Recommended by customer in SL7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Wilkins ensured that our move was as stress free as possible. The most challenging aspect was the removal and installation of a large and heavy wine storage unit which was done efficiently and with determination!

"Wilkins was wonderful! Everyone involved was efficient, proficient and professional. Communication was excellent- all enquires were responded to in a swift manner and everyone was unfailing helpful. We had a last minute hitch which meant that we couldn’t take all our shed and garden furniture and ‘stuff’ to the new home and Wilkins agreed to take one load to another storage place without issue or complaint. I cannot praise them enough and would recommend them to anyone."
 
 
Team:
All staff were brilliant
 
 
 

Review 19 Jul 2020
Recommended by customer in TA20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving us from Burghfield Common to Tatworth near Chard
 
Cost: £2336
 

"The two removal men were first class. They arrived early the day before the move to load 90% of our possessions. They then arrived even earlier on move day to finish off the loading. We then drove to pick up the keys and when we arrived at our new property the removal van was already here. We had big issues with the state of the house but the guys were very professional and unloaded the lorry very efficiently. Very pleased with the service provided and nothing was too much trouble for them"
 
 
Team:
Jason and Dean
 
 
 

Review 28 Feb 2020
Recommended by customer in RG8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Temporary move to a smaller house to enable building works to commence, so picking bits and bobs from the house...and taking some back in from the van.

"I have used Wilkins for over 30 years. Its great when the team leader arrives and can remember moving you 25 years ago, whilst one of the others was in the team that moved you in 5 years ago.
Absolutely nothing was too much trouble, and the guys worked hard and cheerfully all day, even when discovering that we were moving to a 3 storey house with a narrow staircase.
I would not even contemplate using anyone else, and as always , you get what you pay for; professional, cheerful, courteous and patient."
 
 
Team:
Paul, Dennis Tony
 
 
 

Review 26 Jan 2020
Recommended by customer in RG9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move 2 bed house including full packing service.
 
Cost: £1780
 

"Excellent service. Really nice removal men"
 
 
Team:
Paul
 
 
 

Review 23 Jan 2020
Recommended by customer in RG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were downsizing to a smaller house,

"Hopefully our final move, therefore a lot of stress and the movers are always so calm and considerate (we have used them previously).

They were very efficient, took initiatives, helped the hysterical client (me!) worked quickly and well and then took some of the items on to our daughter at two different addresses and were remarkably quick and managed difficult items like the big fridge etc.

We moved to a house accessed by an archway which meant a smaller van and yet everything was perfectly accomplished with no fuss at all. Garden pots etc. were delivered last and, again, all with ease. We are very grateful and highly recommend Wilkins."
 
 
Team:
Mike, Paul, Graham and Dean
 
 
 

Review 14 Jan 2020
Recommended by customer in RG91
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
All went well and they arrived on time.

"It was a small move but was handled very professionally.

I would use them again."
 
 
 
 

Review 13 Jan 2020
Recommended by customer in RG9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The re-location was a domestic re-location from South Oxfordshire to North Yorkshire spanning 3 days.

"Wilkins Removals of Henley-on-Thames were excellent.

An initial visit to our home to assess the volume of belongings was carried out quickly followed up by a detailed quotation.

Wilkins were able to accommodate our preferred moving date, and subsequently provided good quality packing boxes, including temporary wardrobes, in order to give us plenty of time to prepare our own (limited) packing. We chose the option for Wilkins to carry out packing of all breakables and I would always recommend this for insurance reasons. The guys arrived promptly on the agreed date, all our belongings were respected, very well protected, and carefully loaded.

Everything was re-located without problem. The guys were extremely careful, polite, and made the experience as pleasant as possible. They helped us to settle in to our new home by re-erecting furniture and positioning it to our requirements. Nothing seemed too much trouble.

We would not hesitate to use Wilkins again and would strongly recommend them for their professional attitude and excellent customer service. We could not find any suggestions for improvement."
 
 
Team:
Tony, Leo
 
 
 

Review 10 Jan 2020
Recommended by customer in Sa11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from two property in wokingham to one property in south wale
 
Cost: £3100
 

"Staff very friendly and perfesinol"
 
 
 
 

Review 18 Dec 2019
Recommended by customer in SW6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Emptying and packing up a 7 bedroom house near Henley Putting 60% plus into storage Taking the remaining to a temp rented house in Henley Subsequently receiving into storage all the clients (now cleaned) rugs and curtains Moving various items at different times to other houses the client owns All will be brought back to the completed house at a date TBC in 2020/21
 
Cost: £20000
 

"I used Wilkins to clear out a BIG house in Fawley which my firm is instructed to refurbish for the owner.
I chose Wilkins for their 150 years of service to the local community.

I found them and all the team to be very friendly, helpful, professional, smart appearance and good value.

Since doing the 1st stage of moving out...our client has since instructed Wilkins to move various items of furniture to various other houses they have ...so all in all everyone is happy.
GREAT COMPANY AND GREAT SERVICE... HIGHLY RECOMMENDED"
 
 
Team:
Oliver Miles, Fiona & Amanda
 
 
 

Review 21 Oct 2019
Recommended by customer in SL7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
we had the packing service which meant that the guys came 2 days before we moved and then on the removal day and then on the following day to finish unloading.
 
Cost: £4000
 

"The guys made the whole experience easy. We didn't have to worry about our belongings at all. They were friendly and always asked if they were unsure about things. Very pleased with the service and the collection of empty boxes as we gradually unpacked. Many thanks."
 
 
Team:
Tony, Alistair, Jason and Den
 
 
 

Review 18 Oct 2019
Recommended by customer in OX10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Wilkins moved me into a really awkward (but lovely!) house - a townhouse with five floors and a very narrow, awkward staircase. And it wasn''t just the house that was difficult; parking''s an absolute nightmare, especially if you have a pantechnicon.
 
Cost: £2500
 

"Wilkins did an absolutely brilliant job: incredibly good-natured, incredibly professional, and totally expert. They managed to get furniture into rooms I never, ever thought it would fit into.

The admin support was excellent, too - Andrea went to real trouble to sort out the parking issue ahead of the move.

I know they aren't the cheapest, but the fact is, if we'd gone with the cheapest we'd now have a massive bill for new furniture! This is the second time I've used them, and I'd use them again in a heartbeat"
 
 
 
 

Review 27 Sep 2019
Recommended by customer in OX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing. Lots of turning out before the move - and then more after the move. Too many old family items.

"A day’s help with packing breakable items eased matters.
The men worked hard, speedily and efficiently.
We gradually unpacked over the following week or so, then phoned and the empty boxes and packing was collected.
Polite, efficient, thoughtful and caring from start to finish."
 
 
Team:
Tony and two other kind men.
 
 
 

Review 25 Sep 2019
Recommended by customer in RG10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Full pack, load & move service over three days.
 
Cost: £2700
 

"Professional friendly service. Nothing seemed too much trouble."
 
 
Team:
Tony, Dean (I think) & Leo
 
 
 

Review 19 Aug 2019
Recommended by customer in RG40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Absolutely brilliant service

"Absolutely brilliant service from start to finish. The girls in the office were really helpful right from the initial phone call. The removal went according to plan, so well organised and professional. Collection of removal materials within a week. All in all would highly recommend and thank all those involved in our move"
 
 
 
 
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