Turners Removals

Wilson Way, Barncoose Industrial Est, Pool
Redruth
Cornwall
TR15 3RQ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Turners Removals 9.6/100
430 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 430 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work men very good and can only say a big thank 0 you to all at Turners. "   more
 
" The men doing the move were efficient capable and pleasant. Extremely helpful."   more
 
" I cannot speak highly enough of all the staff throughout the removal process. Highly recommend."   more
 
" From start to finish, at your office Mrs Turner and all staff excellent. The 2 boys fantastic loading, delivering and unloading. 10 star rating."   more
 
 
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Customer Reviews
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Review 12 Jun 2019
Recommended by customer
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mr and Mrs Mantle.
 

"Work men very good and can only say a big thank 0 you to all at Turners. "
 
 
 
 
 
 


Review 7 Mar 2018
Recommended by customer in TR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of around 6 miles,very straightforward. No problems.
 

"The men doing the move were efficient capable and pleasant. Extremely helpful."
 
 
 
 
Team:
Simon Tony Dan
 
 
 


Review 23 Oct 2017
Recommended by customer in TR26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £780

"I cannot speak highly enough of all the staff throughout the removal process. Highly recommend."
 
 
 
 
Team:
John Jack Tony
 
 
 


Review 2 Oct 2017
Recommended by customer in ST7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1560

"From start to finish, at your office Mrs Turner and all staff excellent. The 2 boys fantastic loading, delivering and unloading. 10 star rating."
 
 
 
 
 
 


Review 26 Sep 2017
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After driving from Cornwall to Worcester the one way road heading to the property was too narrow to get the lorry down. But after going to the other end, managed to reverse up the street, they then started to unpack me. Finishing of the next morning. Nothing was too much trouble.
 

"This was the rest part of the whole selling process. The patience and kindness from all the staff, made the whole thing so much easier. Dan and Tony were so kind and cheerful. We had some giggles along the way! "
 
 
 
 
Team:
Dan Tony
 
 
 


Review 23 Jun 2017
Recommended by customer in TR1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents to storage then next week storage to new house.
 
Cost: £480

"Dan and Simon Were fantastic - top blokes. Thanks."
 
 
 
 
Team:
Simon Dan
 
 
 


Review 12 Jun 2017
Recommended by customer in SN11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move to store then on to our new house, 4 months later, was so easy and everyone involve so helpful...one could not ask for a better move.
 
Cost: £227

"I can not speak too highly of Turners... everything they did was 100%. The furniture when it arrive was as it was when put in store. The whole team were helpful throughtout the move/store/move excellent service.
Highly recommened."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in TR15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move(8 miles) from 5 bedroom house to bungalow. we did our own packing of most items, boxes were stored upstairs so several loading movements required.
 
Cost: £838

"The whole operation from quotation to execution was carried out efficiently and smoothly with no fuss and with great care. It was our first house move in 40 years, and for two "oldies" feeling slightly apprehensive it proved to be a very positive experience. we had a professional service at a competitive cost. Flawless! (moved 28feb apology for delay in responding) "
 
 
 
 
Team:
Richard Henry Dan
 
 
 


Review 6 Jun 2017
Recommended by customer in TR27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £936

"Very efficient staff."
 
 
 
 
Team:
Richard John Henry
 
 
 


Review 27 Apr 2017
Recommended by customer in BN23
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Easter was in the way so it was difficult. Picking up day before Easter and then delivering day after Easter 300 odd miles away.
 

"The move went very well the men were absolutely brilliant at all times. Especially Simon and Dan who make a really good team. They were fast efficient friendly and funny. "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in TR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was to storage.
 

"Richard and Henry were exceptional, - very friendly, hard working and they made a stressful day so much easier."
 
 
 
 
Team:
Richard Henry
 
 
 


Review 20 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Great company to use on all fronts"
 
 
 
 


Review 20 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Could not have wished for a better service, outstanding job done by all concerned."
 
 
 
 


Review 20 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"A good move, as you say!"
 
 
 
 


Review 19 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Thanks for a very professional service at the end of a stressful period packing up and sorting out 43 years of family life. When we moved out we had to put our goods into storage for an unknown period and take up rented accommodation. This was a particularly stressful time for us , but we regarded Turners as key allies in getting problems resolved"
 
 
 
 


Review 19 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The team of movers was brilliant throughout the two-day operation!"
 
 
 
 


Review 19 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Exceptional service."
 
 
 
 


Review 19 Nov 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Another excellent job by your team. Thank-you"
 
 
 
 


Review 10 Nov 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Great service"
 
 
 
 


Review 2 Nov 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The best moving experience we've had. Very helpful staff from start to finish. Everyone was friendly and relaxed, especially on moving day when there was a delay in getting access to the property. We couldn't recommend Turners more highly."
 
 
 
 

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