Turners Removals

Where reputations count.

Wilson Way, Barncoose Industrial Est, Pool
Redruth
Cornwall
TR15 3RQ

Removers - Removals Companies

www.turnersremovals.com

Email This Business

Tel 01209 211 557

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
473 reviews since 2007

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 473 reviews since 2007

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" The move was smooth and efficient. The men were excellent in all ____" more

" Very friendly and helpful staff from both office and removal team. Clean and tidy, no damages to either property and items. " more

" The removal men were excellent, arrived on time and were very helpful. " more

" The team lead by Henry were exemplary, courteous, friendly and respectful, highly organised, and cheerfully flexible in their attitude. We were highly satisfied with their strong motivation and hard ...." more

About Us
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Legal Name: Turners Removals.

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Review 19 Apr 2024 Recommended by customer in TR11 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from one three storey house to another 3 storey house

"The move was smooth and efficient. The men were excellent in all ____"

Team:
Dan Tony Luke John

REPORT THIS REVIEW

Review 3 Apr 2024 Recommended by customer in TR11 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Domestic move distance 10 miles

"Very friendly and helpful staff from both office and removal team.
Clean and tidy, no damages to either property and items. "

REPORT THIS REVIEW

Review 16 Mar 2024 Recommended by customer in EH45 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Cornwall into storage and then up to Scotland.

"The removal men were excellent, arrived on time and were very helpful. "

Team:
Dan Tony

REPORT THIS REVIEW

Review 21 Feb 2024 Recommended by customer in BA15 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Snow on the morning of the move (in Penzance!!!) caused problems with the large van. Calmly dealt with exchange 4 Hrs late and the team had to unload the van and lift boxes and furniture up to a 1st floor terrace. The move took 3 days to complete.

"The team lead by Henry were exemplary, courteous, friendly and respectful, highly organised, and cheerfully flexible in their attitude.
We were highly satisfied with their strong motivation and hard work ethic. Strongly recommended.
Thank you
Liz Dawson Nigel Cocks."

Team:
Henry

REPORT THIS REVIEW

Review 2 Feb 2024 Recommended by customer in EX20 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was a 3-bedroom house across counties, from Cornwall to Devon.

"The removals team at Turners removals were exceptional from start to finish. We had never used a removals company before and so didn't know what to expect but they exceeded expectations.
would 100% recommend in a heartbeat!"

REPORT THIS REVIEW

Review 29 Jan 2024 Recommended by customer in TR1 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move contents of 4-bed house to smaller house full parking service.
Lots of plants: indoor and outdoor (potted) some quite large. Disassemble 2-bed and book case system.

"Lovely people, did a brilliant job. Everything carefully packed and all arrived safely.
All disassembly and reassembly done and worked very hard to unload us in time."

REPORT THIS REVIEW

Review 22 Jan 2024 Recommended by customer in TR1 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Short distance move from bungalow to nearby first floor apartment.

"The move comprised heavy or bulky items only, we transferred the smaller and lighter elements ourselves.
The company was helpful throughout and responded quickly and efficiently to all my queries."

Team:
Stuart Sabian

REPORT THIS REVIEW

Review 16 Nov 2023 Recommended by customer in PL23 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very tight access at packing venue - skillfully managed.

Tiny access at destination requiring transshipment from 1/2 mile up the hill.

"Outstanding service from start to finish. A very big move with everything packed carefully. No breakage found so far except a bit falling off an old piece of furniture.
Nothing too much trouble, polite and cheerful, very hardworking, and worked brilliantly as a team. So efficient and calm on top of all time
Back office quote (by video call) and adding all excellent."

Team:
John Will Dan Henry Tony

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in TR1 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 4-bed house to 3-bed bungalow with narrow access at both.

"Everything went well and according to plan staff helpful and careful."

REPORT THIS REVIEW

Review 2 Oct 2023 Recommended by customer in TR1 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved out of a large 6-bed property, using Turners to pack our thing. Then the contents were in store for about one month before being moved into our new house.

"All the staff were pleasant and helped to make a stressful event as easy as possible."

Team:
John

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in PL14 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The team arrived on time and were all very helpful and friendly. Nothing was too much trouble for them. We had a lot of plants and pots to move which they were happy to do

"We would highly recommend this company. The day went very smoothly and we feel this was due to the teams professionalism."

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in TR11 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We plannned the move to go on a certain date. They were punctual friendly good humoured and help over and beyond their call of duty

"We have known the Turner family for many years and although we are friends of their family have never heard a bad word said against them. We would recommend them to anyone. "

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in TR16 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
John Turner William Tyler

REPORT THIS REVIEW

Review 10 Aug 2023 Recommended by customer in TR11 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From a large semi-detached 4 bedroom house to a 3 bedroom bungalow. Large amount of boxs of books and large amount of gardening equipment into a small garage and shed.

"Brilliant team, very helpful couldn't wish for better. "

Team:
Tony John Luke

REPORT THIS REVIEW

Review 11 Jul 2023 Recommended by customer in TR4 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From a storage unit to a new property.

"Impressed team turned up on time. Really pleasant guys. Worked efficiently and effectively. "

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in TR14 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packed goods for me day before all boxes identified with room number etc. Arrived with van in good time. They understood the wait for completion many to go through solicitors for my sale and purchase of dwellings

"Done efficiently, pleasantly with good care for my goods. They all worked very hard and new exactly what to be working together. "

REPORT THIS REVIEW

Review 17 Jun 2023 Recommended by customer in TR11 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Small cottage contents moved to a larger house on three floors only 2 miles away.

"The team was awesome! Nothing was too much trouble and they handled difficult tables with humour and tenacity. Many thanks. "

Team:
Tony Luke Dan

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Review 13 Apr 2023 Recommended by customer in TR2 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Team were very friendly and hugely helpful. "

REPORT THIS REVIEW

Review 13 Apr 2023 Recommended by customer in TR1 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a house in Truro to a bungalow 1/2 mile away. A piano and wardrobe were rather difficult items. 2 hour delay after loading due to completion of monies delay.

"The whole operation was entirely satisfactory. The packing before was excellent and the move itself went very smoothly. Very obliging staff. We could not have asked for better!
Brilliant service. Sorry have forgotten their names - but all great workers. "

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Review 23 Mar 2023 Recommended by customer in TR4 business Turners Removals https://www.referenceline.com/removers_removals_companies-in-redruth-turnersremovals-17709

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 1 bungalow to another 4 doors away.

"Cannot commend team highly enough. Professional, polite tidy a friendly. Couldn't have been more helpful. They even opened the windows all the new property because of story smell of dog. Moved everything with care inc, garden plants etc. Office support equally good especially as many delays and changes to dare for completion well done all. "

Team:
Henry Will Dan Tony

REPORT THIS REVIEW

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