Bradbeers Removals & Storage

Budds Lane
Romsey
Hampshire
SO51 0EZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Bradbeers Removals & Storage 9.8/100
18 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 18 reviews since 2018
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property
 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" While all their terms and conditions are written in the small print, moving is a very stressful thing to do. You are completely overwhelmed with documentation to read, but you can not internalise it a...."   more
 
" Those items are now on their way to me and they assisted the collection driver with unloading the crate and reloading it all into a van. There charges are competitive but more importantly they are ac...."   more
 
" The movers were professional, friendly and hardworking. They made the move as stress free as it could be and I would highly recommend them. They took good care of our stuff, asked questions to determi...."   more
 
" Good experience, very helpful Manager, and really nice helpful guys on the day. Nothing was too much trouble. ...."   more
 
 
About Us


Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

1

Budget:  


Review 21 Jan 2024
Recommended by customer in SO18
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The actual removal team were AMAZING and we would recommend the company because of them, but we felt very disappointed with one aspect of the company.

"While all their terms and conditions are written in the small print, moving is a very stressful thing to do. You are completely overwhelmed with documentation to read, but you can not internalise it all and we ended up being charged 500 GBP by the company for a failed moving date. We think a company as reputable as Bradbeers could have made a courtesy call to us 10 working days before the move to remind us of the penalty charge we would face if the moving date fell through. We are very angry with the este agents who put pressure on everyone in the chain to set and a date and book our removal comapnies, but actually the chain wasn't ready and the exchange hadn't taken place. We haven't moved for 40 years and we let the estate agents pressurise us. We should have waited for instructions for the solicitors, but a call from Bradbeers would have raised the alarm and we would have postponed. Instead, without a call, we kept thinking the moving date was going to happen, and then it didn't, and we were charged this huge penalty. We were the only people in the chain who had to pay a penalty charge, the other companies didn't.

Excellent removal team, a bit disappointed in the support offered by the company itself in terms of understanding and internalising all the terms and conditions - see above!"
 
 
Team:
Lee, Paul, Richard, Gary and Sean (or was it Stuart)
 
 
   Business Reply:
Dear Mr & Mrs M,

This was an unfortunate situation which you have described and we feel bad about it.

It is common for exchange dates to slip in a house sale chain, but for the chain to try to stick to the completion date (perhaps eg because a mortgage offer will expire). For this reason we always warn our customers to allow at least two weeks between exchange of contracts and completion.

We do our best to understand from the customer how smoothly the legals are progressing in their chain – in your case you had asked to be put into the diary for a certain date and we didn’t know we were not moving you until a day or two beforehand.

The problem (from our point of view) is that we have to hold a removals crew to do your job and we have to turn away other customers who want that date. If you therefore let us know at short notice that the crew is no longer required then we still have to pay staff wages and vehicle standing charges etc – some of this cost was passed onto you (not all of it).

I acknowledge your comment about calling you 10 days before the removal date, but in a busy, low margin business we simply can’t make speculative phone calls to customers asking if there is any news, when they have already told us their moving date and it’s in the diary.

To reiterate, I feel bad about this. I hope that others can read these comments to try to better understand the process so that it doesn’t happen again.

Stephen Davies
 

Review 22 Dec 2023
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Smith Bradbeers Removals have moved my elderly parents twice in the last 20 years and they are always helpful and considerate. Following my Mums death recently I needed help to move large items into storage at their warehouse.

"Those items are now on their way to me and they assisted the collection driver with unloading the crate and reloading it all into a van. There charges are competitive but more importantly they are accessible to talk things through. An excellent service where staff want to help you. Thanks again Team."
 
 
 
 

Review 3 Oct 2023
Recommended by customer in SO52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 3 bedroom house to a 4 bedroom house in the same village.

"The movers were professional, friendly and hardworking. They made the move as stress free as it could be and I would highly recommend them. They took good care of our stuff, asked questions to determine where things would go and used initiative to help us organise our belongings. They worked incredibly hard and were good natured throughout even taking time to make the cat feel at ease!"
 
 
 
 

Review 28 Sep 2023
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Total house move lots of furniture

"Good experience, very helpful Manager, and really nice helpful guys on the day. Nothing was too much trouble.












































































































"
 
 
Team:
Don't know
 
 
 

Review 9 Aug 2023
Recommended by customer in BH25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Local house move.

"Professional from start to finish. Clearly identified how the move would take place for all items of furniture. IE informing that draw units were not needed to be empty etc.
Punctual arrival. Very polite crew. Move was completed with nothing being too much trouble. Very satisfied and would recommend."
 
 
 
 

Review 18 Jul 2023
Recommended by customer in SO53
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was a move out with full packing service and move into a new property....we have some expensive furniture and some lovely pictures which were important to protect.

"The move went extremely well and well within the time constraints agreed. The removal team were first class and extremely helpful & polite....couldn't have asked for a better team! Nothing was too much trouble and they were very careful with our treasured possessions...."
 
 
Team:
Pat, Sean, Luke, Trev and the 2 x Rich
 
 
 

Review 4 Jul 2023
Recommended by customer in So51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving all items from home to new address with storage. Dismantle all beds but not assemble at other end. 6 bed house

"Arrived on time. Easy process from start to finish making it all quite stress free. The removal men were helpful and very efficient."
 
 
Team:
They were all great 👍🏻
 
 
 

Review 24 May 2023
Recommended by customer in So51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move st ives to romsey

"Could not fault the team. Super helpful."
 
 
 
 

Review 23 Mar 2023
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from house to flat and clearing garage

"Absolutely excellent. All the men were polite, on time, helpful and nothing was damaged in any way. I'd recommend them every time"
 
 
Team:
Chris, Luke and Sean
 
 
 

Review 23 Mar 2023
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a terraced semi detached town centre property to a village detached house. We packed ourselves but had 4 lorries worth to shift.

"We had three companies quote for the same job, but Bradbeers were far more competitive than the others - they were local to us in Romsey, so perhaps didn't add a'Winchester premium' to their cost. They matched other companies for swift assessment and professional handling; all paperwork was clear and precise and fully itemised for a bespoke package. There was no pressure to buy, and indeed when our move was postponed by a few months they were flexible and friendly - and held to original price. Ahead of the move they provided useful information and advice, assisted with boxes free of charge and accommodated various 'special requests' to make things go more smoothly. We didn't opt for the packing service as we'd already boxed much of our possessions to empty the house ahead of sales viewings, which meant that we needed man-with-van capabilities for a large volume of stuff. The same team turned up each of the 3 days we'd arranged, supplemented by acceptable support workers on the biggest day, and showed great service and professionalism when doing the move. We enjoyed sharing the experience with them, which was conducted calmly and efficiently. Very few complaints about anything, and the odd damaged box was almost inevitable - but outweighed by the care given to everything else. Great team, great company and wouldn't hesitate to recommend to family and friends."
 
 
Team:
Lee, Gary and Paul. All excellent.
 
 
 

Review 23 Mar 2023
Recommended by customer in So51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1.5 day move for all indoor and garden items.

"We were visited a few weeks before we exchanged by Dean who was really helpful and informative and importantly - reassuring. We received a quote very quickly afterwards, and were very impressed with the detail that Bradbeers Removals went into.

All packaging boxes were made easily accessible and available in the build up and were able to help load into my car.

Then on the first day of moving the team arrived and were incredibly polite and confident that they knew what they were doing which helped reduce my stress levels! Thankfully, they returned on moving day to collect the last few bits - then when we'd got the keys to the new property, they were ready and waiting to go. It was incredibly smooth. And somehow, 1.5 days of loading was unloaded in just 4hrs.

I cannot thank the team and everyone at Bradbeers enough. They were all absolute superstars and an asset. I would highly recommend."
 
 
Team:
Dean, Pat, Andrew, Jamie, Trevor, Sam
 
 
 

Review 23 Mar 2023
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bradbeers made our move as stress-free as they could. The removals team are very professional.

"Professional and good value"
 
 
Team:
All were very helpful both leading up to and on the day.
 
 
 

Review 4 Jul 2022
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My mother moved from central Romsey less than 3 miles on the outskirts. The removal team were kind courteous and helped in every way possible. They had to move the furniture down two stories via a lift. Care was taken with my mothers things.

"Bradbears approached the move in professional and friendly way. They were calm and happy to answer any questions we had for them at anytime in the whole process.
We had the mechanics of the move explained to us and then on the day the staff came and introduced themselves, explained how it was going to happen and then got to work.

The team on the two days were helpful and considerate. They worked at a good pace and it did not feel like they were rushing to get the job done.

They took care over items that we highlighted to them and ensured things were packaged well for the move.

They were respectful and used appropriate language around my mother. They also enjoyed making her laugh and lighting the stressful event.

All in all the move went to plan and we were very happy with the process."
 
 
Team:
Dean / Cai
 
 
 

Review 25 Apr 2019
Recommended by customer in SO17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The most amazing bit was that the removal men dismantled our super kingsize bed and put it together at the new home. totally grateful about this service.

"The whole experience was excellent. We opted to pack our own things. if I ever move again I will get the company to do the packing."
 
 
Team:
Dean
 
 
 

Review 18 Apr 2019
Recommended by customer in SO15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Straight forward move from one house to another. Down sized. Did my own packing.

"Excellent service . Helpful from start to finish. Made the move quick and efficient. Not stressful at all.
Just followed the advice and guidances given.
Didn’t feel there were hidden cost as with other companies. Straight forward pricing."
 
 
Team:
Carl
 
 
 

Review 17 Apr 2019
Recommended by customer in SO50
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had the majority of my belongings in bradbeers self storage containers (ROMSEY) and they brought them to my new house in Eastleigh.

"The guys were early which meant everything was finished faster than anticipated, they offered to put specific boxes in whichever room I wanted, took heavy items upstairs, very friendly."
 
 
 
 

Review 1 May 2018
Recommended by customer in SE10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing from large two-bed duplex flat to smaller 2-bed flat a few miles away. Staff illness meant there was only one packer ahead of the move so not everything was ready after the first day but he worked extremely hard and his colleagues caught up on moving day.

"Organised the move on behalf of my mother, who has used the firm before (and I have known about them for years). They are local to her new property and their knowledge of the parking situation there was an advantage. We therefore did not get other quotes for comparison but were satisfied with the price and service. On a stressful day the cheerfulness of the team was a big help, and the office staff were helpful in arranging to collect packing materials from the new property."
 
 
Team:
Dean, Philip, Ben
 
 
 

Review 16 Feb 2018
Recommended by customer in SO16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move with lots of stuff.

"We had a large amount of stuff to move and with a baby and a young child we opted to have a packing and disassembly service. The guys were absolutely brilliant, very pleasant, took good care of our possessions and were so helpful. I’d highly recommend them."
 
 
Team:
Phil, Aidan, Ryan
 
 
 
Back to top

1