Britannia Appleyards of South Yorkshire

Hellaby Industrial Estate, Denby Way Hellaby
Rotherham
South Yorkshire
S66 8HR

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.4/10
223 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 223 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We found Britannia Appleyard, prompt polite and very fair Thank you x Great service Thank you"   more
 
" We have used Appleyards before and been delighted with their service. This latest removal was equally good. Clear sales service and information before the removal, then quick, clean and efficient remo...."   more
 
" Britannia Appleyard were a great help in our recent move. From the first visit from Marcus Appleyard to the actual move and unpacking, the staff were efficient, helpful and very friendly. As we were...."   more
 
" As mentioned in the paragraph above regarding the description of the move, I am 100% satisfied with the service that Appleyards Britannia delivered. The whole process from start to finish gave me pea...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 73%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 88%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 72%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 6
absolutely 8
access 5
actual 6
Appleyard 19
Appleyards 31
arrived 11
Britannia 26
care 11
courteous 12
David 11
delivered 9
delivery 17
efficient 23
excellent 28
experience 24
extremely 12
fantastic 11
finish 14
France 14
friendly 26
furniture 9
good 32
goods 9
Great 26
happy 10
hard 9
helpful 45
highly 19
needed 10
packing 9
pleasant 10
pleased 10
polite 16
Professional 35
quote 10
really 11
recommend 39
removal 40
satisfied 9
service 56
storage 15
stressful 10
team 22
Thank 13
trouble 13
UK 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Oct 2019
Recommended by customer in SK10
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We organised a large move, which involved:- Collection of all of our furniture from Hertfordshire Storage of all of our furniture for 3 years Delivery of all of our furniture to Cheshire ...
 
Cost: £3000
 

"We found Britannia Appleyard, prompt polite and very fair

Thank you x

Great service

Thank you"
 
 
Team:
Marcus and Team ...
 
 
 


Review 9 Oct 2019
Recommended by customer in 8615
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part load removal of furniture and personal possessions from the UK to France.

"We have used Appleyards before and been delighted with their service. This latest removal was equally good. Clear sales service and information before the removal, then quick, clean and efficient removals wirkers. All items handled with care and delivered safely."
 
 
Team:
Everyone at Appleyards
 
 
 


Review 26 Sep 2019
Recommended by customer in S25
 My Age: 70 + 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Sheffield to Liverpool at the end of July, with the help of Britannia Appleyard the move was as stress free as any move could be. From getting a quote from Marcus Appleyard to the actual move they were most helpful,efficient and friendly. We would highly recommend their service and the packing service is an essential if you want a stress free removal day Thank you to all the staff

"Britannia Appleyard were a great help in our recent move. From the first visit from Marcus Appleyard to the actual move and unpacking, the staff were efficient, helpful and very friendly.
As we were moving quite a distance from Sheffield to Liverpool they came and packed up one day and we met them at our new property the following morning.
I can highly recommend the packing service, it made a most stressful time far easier and possessions were treated with the utmost care. It certainly took much of the stress and pressure from us.

Thank you all the staff of Britannia Appleyard."
 
 
 
 


Review 31 Aug 2019
Recommended by customer in S11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After the sale of my apartment, I was not sure whether is was moving directly to another property or my belongings needed to be stored for a period of time due to travelling. Appleyards Britannia efficiently provided me with two quotes which was most useful. I decided that my items were going into storage and provisionally arranged a date for collection. Due to a delay in completion, I had to postpone the collection and was then advised the following week, that completion could take place at the end of that week! As you mentioned moving house can be stressful. What could I do? Would Appleyards Britannia be able to help me? I spoke to them and yes, they had had a cancellation and could fit me in with two days notice. Brilliant! Arrangements were made and they arrived promptly. Removal of my belongings took place efficiently, professionally with a friendly approach. I have used Appleyards Britannia on a previous occasion and will always use them in the future. A first class service by a traditional, considerate and caring family company who were a pleasure to deal with. I would not hesitate in recommending them to anyone wishing removal to storage or another property. An established family firm with excellent customer relations.
 
Cost: £787
 

"As mentioned in the paragraph above regarding the description of the move, I am 100% satisfied with the service that Appleyards Britannia delivered. The whole process from start to finish gave me peace of mind and confidence that I was using a traditional, caring and professional company who would handle my belongings with care and concern, paying great attention to them.
I would not hesitate in recommending Appleyards Britannia to anyone who is seeking an efficient and first class service for the removal from your home, delivery to your new home and storage of your belongings. An excellent experience."
 
 
Team:
Marcus, David, Karl, Paul, Jason and Kay
 
 
 


Review 29 Aug 2019
Recommended by customer in YO8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Move was done over two days from Derbyshire to North Yorkshire
 
Cost: £1900
 

"Good experience from start to finish. Quote came on time.
Removers were pleasant, a little slow in the morning but speeded up in the afternoon when we told them we had to get to the Estate Agent in Selby before they closed.

Nothing was broken or scratched.

Would certainly recommend."
 
 
 
 


Review 29 Aug 2019
Recommended by customer in AB15
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Doncaster to Aberdeen on short notice.
 
Cost: £2700
 

"Had to move on short notice from Doncaster to Aberdeen. Having used the company before decided to go with them again and they did not disappoint. Collection and delivery were on time and the movers were very friendly and helpful. They made sure that everything was to our satisfaction."
 
 
Team:
Gareth & Paul
 
 
 


Review 28 Jul 2019
Recommended by customer in S10
 My Age: 30 - 39 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed furniture moving to a holiday home in France.
 
Cost: £1400
 

"Dealing with David from start to finish was a pleasure. The pricing was clear, the timings fitted in with what we required and the overall service was excellent. We required the removal service at relatively short notice and we made quite a few changes as to the items that we required moving (even up to the day before) but David accommodated all of these. Communication was excellent and the whole process made moving much less stressful. I would not hesitate to use Britannia Appleyards again."
 
 
Team:
The guys who dealt with collection and delivery - fantastic - thank you.
 
 
 


Review 27 Jul 2019
Recommended by customer in N10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved on 15th July 2019, and would recomment Appleyards who moved us with complete confidence . See my review below

"From the first meeting with Marcus we were reassured .He was calm and competant and put our minds at rest . The charges were very reasonable . I cannot praise highly enough Nick and Gareth who moved our belongings . They were friendly and courteous.They worked extremely hard and were quick but very careful .The whole team,including Kiri, together made the move as stressfree posible .
Appleyards move house for my parents in 1958 and they have maintained the same high standards that they had then . A very big thankyou from all out family ."
 
 
Team:
Marcus , Kiri, Nick, Gareth .
 
 
 


Review 27 Jul 2019
Recommended by customer in S65
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great move from Rotherham to skegness.the whole team was fantastic and made life very easy.
 
Cost: £1250
 

"The team were fantastic from the office girls to the delivery team.David gave us a good idea of what was happening.driver turned up on time both ends.I would highly recommend this company"
 
 
 
 


Review 26 Jul 2019
Recommended by customer in LS14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Brittany to our new home in Lincolnshire via our Leeds flat. Britannia Appleyards arranged a painless removal from collection of our French goods to store and then collection and redelivery of both our stored items and goods from Leeds to our new home.

"Britannia Appleyards arranged a painless removal. Throughout, the BA team worked hard, efficiently and professionally. The management, admin office and guys doing the physical work were extremely customer focused and made our move hassle free. Their prices were extremely competitive and they are clearly experienced in moving between mainland Europe and the U.K. We canít fault them and highly recommend their services."
 
 
Team:
David, Steve, Karl, Carl, Marcus and Katie
 
 
 


Review 19 Jul 2019
Recommended by customer in S42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Appleyards brought my stuff back to the UK from northern Germany in May 2019. Some furniture, lots of boxes and loose household items.
 
Cost: £1508
 

"With this firm I got a very personal service. Was able to discuss things at all stages with the boss himself, and both the guys who came to pick up my stuff and the ones who brought it to me in the UK a few days later were very friendly and accommodating. Nothing was bumped or knocked about. I would certainly recommend Appleyards, also because they belong to a large chain, Britannia, and are therefore fully compliant with documentation etc. Not all the small print was discussed with me (not necessary either), but it was all supplied for me to ask any questions. A good experience all round. No reservations at all."
 
 
Team:
Wayne and Stephen and then Wayne and another Stephen!
 
 
 


Review 29 Jun 2019
Not Recommended by customer in 1942
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 0/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 0/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 0/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move from Rotherham to Philadelphia USA
 
Cost: £8000
 

"First of all the removal staff were fantastic, if you are looking to move within the UK maybe this review is not for you.

If you are looking overseas... be aware.

Originally our household belongings were due to pickup during the middle of May. We were contacted a few days prior to that to say that no ship was available. Not ideal but no real drama.

Pickup re-arranged for 29th and 30th June. Again staff were fantastic. The timescales by management, circa 1 month door to door.

Finally our container was underway and we had a date of the 19th June. We booked our flights to follow it out.

On our arrival, the agent informed us that the container had arrived but had been pulled for a random customs search. There would be delays and additional charges.

My wife and I had been living out of a suitcase now for a number of weeks, were were in a new country with nothing.

Each day I contacted the agent to prompt a response, which was, no news. After a number of days a work colleague said they had a contact within the port.

After a only a few hours conversations, we had located our container, been advised by the port agency that it was no held by customs. It had in fact been held because the broker had not completed some paperwork and the sea freight had not been paid.

The agent then blamed a recent government shutdown around a drug find in the port.

Within a couple of hours of this the container had been released, I have an email from the port manager stating that is was never held by customs, there was no charge and that port had not been affected.

And there you think we have it. We are 30 miles maybe from the port.

After chasing again I was proudly informed the container had been released and a truck was on it's way to pick it up. I actually had that confirmation from the port the day before...

A couple of days later 28 June, here I sit. The truck finally made it to the local agent. However, no on is available to deliver it to the property until 16th July. I have not told my wife, I dare not.

On top of this the want to charge an additional $250 for keeping it dockside during that week where they claim is was held by customs.

During all this time I have requested contact from Britannia. I have yet to receive a single response that there is an issue. Quite appalling.

Simple - if you a moving locally, maybe, but be wary if there is an issue as they go radio silent.

If you are making a longer move... try someone else."
 
 
 
 


Review 28 Jun 2019
Recommended by customer in PE23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two brilliant guys who were really helpful and happy to give advice regarding packing etc.. we were moving items from storage to our french holiday home. Small to large items. Gym equipment as well as a rather heavy electric piano. As we hadnít enough items packed correctly they redid the packing and even packed items that we had forgotten to protect. Once in france we were contacted by David and told when the guys would be arriving. Most people canít find our house and we have to direct them but they found it almost straight away! We couldnt get the lorry up the drive but as usual nothing was too much trouble and we ended up with them walking a long way up to get the items to our house... canít praise the men more as they were so good.

"Start to finish the company was professional and polite as well as being so helpful when we hadnít managed to pack all the items in time for collection. Nothing was too much trouble. The price was amazing. Would recommend these people to everyone to use. Had some awful experiences with other companies in the past but these were EXCELLENT!!"
 
 
Team:
Wayne and Steve
 
 
 


Review 28 Jun 2019
Not Recommended by customer in SK17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Sheffield to Litton in Derbyshire.
 
Cost: £500
 

"The two men from Britannia Removals we Helpful and efficient. They worked quickly and carefully."
 
 
Team:
I canít remember their names.
 
 
 


Review 28 Jun 2019
Recommended by customer in S66
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move within th esame village, including dismantle and reassemble of a large TV bed and a large mirrored wardrobe
 
Cost: £600
 

"The two removal guys arrived all in good time, infact slightly earlier than expected, and they worked extremely hard with loading and unloading. We had the added bonus of two additional removal men assisting with the unloading/reassembling at our new home whilst they were passing time whilst waiting keys to offload at another one of their clients properties. As a result the offloading was done much quicker than expected, allowing the four men to then go together and offload their other client once she received the keys, great team work!

The guys were fun to be around and took the stress out of what could have been a tough day.

I wouldn't hesitate to use Britannia Appleyard again or recommend them to others.

"
 
 
Team:
really sorry, I cant remember but I think there was a Jason, and a Steve that joined later!!
 
 
 


Review 27 Jun 2019
Recommended by customer in S64
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from CONISBROUGH to MEXBROUGH on20th May 2019

"I had lived in the same house for 45 years,and was not looking foreward to the stress of moving, but my fears were unfounded as the whole experience was made stress free by booking Britannia Appleyards.
I cannot speak highly enough of the two guys who did the hard work,Nick and Neal,who worked tirelessly all day with good humour and patience.They were so helpful and worked with such good spirit,and really are a credit to the company.
Although it was more expensive than a 'man with a van' it was money well spent,and I would certainly recommend this company to anyone who wants a reliable and trustworthy organisation to take good care of their goods and make the whole moving experience as stress free as possible.
"
 
 
Team:
Nick and Neal
 
 
 


Review 26 Jun 2019
Recommended by customer in WF5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £860
 

"From the visit of the director, who gave us a quote, through the help of the office staff to the 3 guys who moved us, Appleyards were totally professional, helpful and hardworking. Nothing was too much trouble and we were left in our new house with things in their right room. I would recommend them to everybody

- a totally satisfactory and stress free experience. Other suppliers did not inspire us with confidence the way that Marcus did. You won't get better service than this at a competitive price!"
 
 
Team:
Marcus, Katie, Kiri, Steve, Wayne & Gareth.
 
 
 


Review 1 Jun 2019
Recommended by customer in DN5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House Move

"Really pleased with the moving day events, the team from Britannia Appleyard were professional and dealt with issues as they arose keeping us informed, ranging from delays arriving due to train line closures to stroppy dog walkers during unload."
 
 
Team:
Britannia Appleyard Rotherham
 
 
 


Review 7 May 2019
Recommended by customer in WF12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving home from three storey town house to two storey detached
 
Cost: £1705
 

"The company provided an initial price indication by email, which was really helpful in guiding me to consider if we would likely proceed with them. On the estimate being acceptable, the surveyor then came out the same day to assess the property and fix the quote. The quote came out slightly higher but not substantially and not enough to mean it was out of budget.
We were moving in to a new build and had been given very little notice of the completion date, Appleyards were very good with working within our short timescale and quoted on the basis of a pack up on one day and delivery on completion date (which worked well for us). Given the service therefore also technically included storage, the quote was very good!

The staff who came to pack our old house up were professional and hardworking. A team of 4 came which was a suitable number to carry out the removal and some packing which we had asked for. Three of this same team then came back to do the unloading at our new house and we were appreciative of having continuity in this way. In the new house the removers were incredibly helpful at moving furniture into position, rebuilding items which they had dismantled and rearranging the furniture when I changed my mind!

Covers were used on the new carpets and care was taken with walls and bannisters so far as I could see.

Very pleased with the service."
 
 
Team:
Steve, Karl and 2 others Iím not sure the names
 
 
 


Review 6 May 2019
Recommended by customer in DN7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Appleyards arrived at stated time. Staff very helpful. Completed move as previously arranged
 
Cost: £762
 

"An extremely successful move. Everything went to plan. Full packing service was great. no breakages.Had arranged Welsh dresser to be transported to Australia. All done as part of deal"
 
 
Team:
Sorry don't know
 
 
 

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