David Gilkes & Sons Ltd

Unit 2 Dunchurch Trading Estate, London Road
Rugby
Warwickshire
CV23 9LN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
170 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 170 reviews since 2015
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" The team at Gilkes could not have been any better. We are ex Forces and have moved on multiple occasions. From the first call to the end of the move they were absolutely superb, the benefit of using a...."   more
 
" The team were friendly, helpful, keen and great all round. Highly recommend."   more
 
" This is the 4 th time we have used the company and l cannot speak too highly of the professional and extremely helpful staff."   more
 
" From the first contact with David Gilkes the service we received was outstanding. Katie came to our house to guide us through the process and explain how the move would work. The quote was detailed a...."   more
 
About Us
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 93%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 7
absolutely 8
actual 8
amazing 10
arrived 26
belongings 12
best 7
Boxes 15
Brilliant 15
care 22
David 43
easy 14
efficient 20
excellent 30
experience 14
extremely 20
fantastic 12
finish 14
friendly 45
furniture 12
Gilkes 63
good 20
great 30
guys 11
happy 17
hard 16
help 11
helpful 45
Highly 30
just 12
like 12
packed 14
packing 26
polite 28
process 14
professional 39
quote 17
really 20
recommend 49
recommending 12
removal 31
removals 17
service 54
storage 11
stress 17
stressful 22
team 61
Thank 19
thanks 12
trouble 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Oct 2019
Recommended by customer in CV22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved a short distance from one side of Rugby to the other from our own private residence into a much smaller rented property.
 
Cost: £1270
 

"The team at Gilkes could not have been any better. We are ex Forces and have moved on multiple occasions. From the first call to the end of the move they were absolutely superb, the benefit of using a local company whose staff were cheerful, friendly and extremely helpful."
 
 
Team:
Both crews - out an in were excellent
 
 
 

Review 8 Oct 2019
Recommended by customer in CV22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from one part of the town to another.

"The team were friendly, helpful, keen and great all round. Highly recommend."
 
 
 
 

Review 30 Sep 2019
Recommended by customer in E18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from London to Rugby . The flat in London required a climb of 4 flights of stairs. They are courteous and polite and made what is essentially a stressful experience run like clockwork.
 
Cost: £1100
 

"This is the 4 th time we have used the company and l cannot speak too highly of the professional and extremely helpful staff."
 
 
 
 

Review 18 Sep 2019
Recommended by customer in CV23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a 5 bed semi to a 3 bed bungalow about about 6 miles away.
 
Cost: £870
 

"From the first contact with David Gilkes the service we received was outstanding. Katie came to our house to guide us through the process and explain how the move would work. The quote was detailed and reasonable for the work involved. Boxes were delivered as soon as we requested them. On the day the team of Chris, Joe and Paul arrived on time, were reassuring, pleasant, polite and were all packed in 3 hours. There was some delay in the monies going through but again the whole team stayed with us reassuring us that everything would be ok and it was. As it was later in the day than expected unpacking the van (how did Chris manage to reverse up and around the drive?) was helped along with two more David Gilkes staff arriving to help. The team’ s performance was exemplary, amazing and they made a very stressful day much more bearable. We would have no hesitation in recommending David Gilkes to anyone. Thank you Chris, Joe and Paul, you were amazing."
 
 
Team:
Chris, Joe and Paul
 
 
 

Review 13 Sep 2019
Recommended by customer in CV22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 bedroom house to a bigger 4 bedroom house in the same town.
 
Cost: £1200
 

"Extremely professional, punctual and hard working.
Made the house moving process very smooth and stress free."
 
 
Team:
Unfortunately can’t remember their names but they were all brilliant!
 
 
 

Review 11 Sep 2019
Recommended by customer in CV22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from a tight terraced street to a leafy suburb.
 
Cost: £780
 

"I was very impressed with the manner in which we were treated,friendly and professional and made us feel at ease.
Price was excellent for the amazing service,the 3 men moving team couldn't do enough for us and the move went extremely smooth.We kept the team fed and watered.We had arranged for a front window dow to be taken out at 08.30 and the team arrived bang on time to get the sofas out so the window team could put the window back in.
Everything rang like clockwork and We will not hesitate using David Gilkes Removals again.
Highly recommended."
 
 
 
 

Review 7 Sep 2019
Recommended by customer in DH9

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
This was for a move 200 miles north, from one 3 bed semi to another. It included a heavy upright piano and many heavy boxes of books, magazines, videos and discs.
 
Cost: £1200
 

"Yes, moving is stressful but I’m pleased to say that with David Gilkes Removals it was also a pleasure, at every stage of the process!

I already had a quote from what looked like an excellent firm but that was way over my budget, even after acknowledging that I didn’t have a really firm basis for setting my initial expectations. I discussed this with DGR by phone and received helpful information on the different cost components and friendly advice on options that could help minimise the cost. That discussion continued during the detailed home inspection and when the quote quickly followed, I felt confident that I would receive a good service for a reasonable price, so I booked in.

On the day of the move, everything went smoothly. The only exception was that with a little extra handling care, breakages to one picture frame glass and a few plastic frame clips could have been avoided. In the context of the whole move, though, these were minor and easy to accept.

After the lorry was on its way, the flexibility shown for the plans to unload was very helpful, after some related work that I needed to complete took longer than expected, and unloading the next day was efficiently carried out too.

I found all staff involved in this move to be friendly, easy to communicate and get along with, on the look out to be responsive and helpful wherever they could and good at their various tasks. Thank you one and all!
"
 
 
 
 

Review 17 Aug 2019
Recommended by customer in CV21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One day move in the heat.
 
Cost: £1085
 

"Generally very happy with the service provided. A few minor scuffs. Staff worked very hard and were very polite.Would use again. Thank you."
 
 
 
 

Review 6 Aug 2019
Recommended by customer in CV23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved straight into storage so still having to wait for our items to be moved to our new home.

"So far as this is the first stage of our moving process everything went really great, from the staff who did our packing to the staff who actually moved us into storage very professional so far."
 
 
Team:
Sorry Can't remember
 
 
 

Review 6 Aug 2019
Recommended by customer in Cv23

 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service.Move was from Bristol to Rugby ..
 
Cost: £700
 

"Excellent"
 
 
Team:
They were all good
 
 
 

Review 5 Aug 2019
Recommended by customer in NG34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They arrived on time, went through the flat to see what was to be removed, they coped extremely well with narrow doorways, steep steps and the hottest day of the year..................
 
Cost: £735
 

"Arriving at my new address they again carried out the move in with much satisfaction and the temperature had not dropped at all. Although I am not in the same area I would not hesitate to recommend the company."
 
 
Team:
cannot remember the three names local to rugby.
 
 
 

Review 5 Aug 2019
Recommended by customer in OX15

 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a mid-terrace cottage where a lot of furniture had to go around the back of our neighbours'' houses and down some steep, narrow steps to the road to a semi-detached house, also on a hill with steps to both the front and back doors.
 
Cost: £1100
 

"I cannot fault the service in any way, from the initial enquiry via the phone, to the site visit, the packing of our items (worth every penny) and the actual removal and delivery to our new home.

The packing and removal staff were fabulous and even went over and above their remit in helping us to disconnect our (rather weirdly plumbed in) washing machine.

I wouldn't hesitate to recommend them."
 
 
Team:
Jill, Kate, Demi, Dan, Jason and Colin
 
 
 

Review 5 Aug 2019
Recommended by customer in CV23
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and moving

"Brilliant service, very happy."
 
 
Team:
David
 
 
 

Review 24 Jul 2019
Recommended by customer in DE45
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
David Gilkes & Sons Ltd moved us from Coventry to the Peak District in June, a distance of about 80 miles.
 
Cost: £550
 

"David Gilkes & Sons Ltd were excellent throughout. Their staff were polite, efficent and helpful. The whole thing went like clockwork."
 
 
Team:
Gaz, Blue, Paul
 
 
 

Review 18 Jul 2019
Recommended by customer in CV47
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a complex move - my stuff was moved on one date into storage and then later into my new house, my husband''s stuff was moved out and in on the same day, but the key hand over was delayed.
 
Cost: £1000
 

"David Gilkes staff - be it on the phone, payments, or the guys on the day were all friendly, hugely adaptable and did not charge as much as they could of given the change of moving date and overtime hours workes.

Can't rate them highly enough!!"
 
 
Team:
Jill
 
 
 

Review 17 Jul 2019
Recommended by customer in CV8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The Cottage, The Priory Priory Road Wolston

"It was all carried out in a most professional manner, all items being protected as loaded. Nothing was too much trouble."
 
 
Team:
I think it was Dave, Darren and Josh
 
 
 

Review 16 Jul 2019
Recommended by customer in CV32
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard move (I would imagine) moved from a 4 bedroom to another 4 bedroom house a few miles away nothing out of the ordinary
 
Cost: £1000
 

"The whole process was brilliant from my first phone call to the office, to Kate coming out to give me a quote, to ordering boxes and having them delivered to the the actual move.
I would thoroughly recommend them (in fact I have told everyone how good they are!) they were so helpful, polite and friendly and made moving house a lot easier and a lot less stressful.
They also all worked extremely hard and we’re so helpful."
 
 
Team:
I’m so sorry but I can’t remember their names! But they were ALL good
 
 
 

Review 15 Jul 2019
Recommended by customer in CV8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had used David Gilkes and Sons Ltd for our business move and were so impressed we used them five months later to move house. Matt came to give us a quotation but we had already decided to give them the contract without getting any other quotes. There was a lot of "stuff" stored at our work premises which they agreed to pick up the day after the house move and bring to our new address. Everything went smoothly.

"The manager arrived promptly to quote for the work and the written quotation arrived within two days. It was extremely competitive and, having used Gilkes for our business move, we decided to go with them without getting further quotes.

All the details regarding insurances etc were included with the quotation. We were provided with lots of boxes and tape in good time to pack everything we felt we wanted to pack before the day.

We had a lot of furniture and various items, including crates of books, which were stored at our business premises and Gilkes were more than happy to move all of that to our new house, which they did as a separate operation the following day to the house move.

As previously the team arrived in good time and we had nothing to do except to direct them as to what was to go in what room, so that they could work out how best to load the van.

The team worked very hard and made sure that all furniture and boxes were placed in the right room and did not leave until we had checked that everything had been collected from the previous house and unloaded at the new.

Excellent service, very caring, always cheerful and very thorough. Highly recommended."
 
 
 
 

Review 15 Jul 2019
Recommended by customer in cv23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bedroom Detached to 3 Bedroom Semi with an attic room!
 
Cost: £750
 

"Very efficient service from start to finish and very satisfied with the result."
 
 
 
 

Review 11 Jun 2019
Recommended by customer in CV3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved a packing service that occurred on a Saturday morning. The removal then took place on the following Tuesday (the Monday was a bank holiday). It was a conventional move and there were no interesting aspects or items. The packing and removal personnel were polite, efficient and very professional
 
Cost: £1350
 

"We had used the firm before when we moved around 10 years previously. I decided to give them a call to see if they could move us this time. We hadn't received much notice so I called them on the Monday with a view to them packing us on the Saturday and then moving us on the following Tuesday (8 days from contacting them to actually moving).
They were very accommodating and came the next day to look around and quote. We thought the quote was reasonable and confirmed on the Wednesday that we'd like to proceed.
On Saturday, 2 packers arrived at 8.45am and packed up our house. They were friendly and polite and were no trouble at all. They were finished by around 2pm (we had a 3 bed bungalow).
They labelled all of the boxes and left them for us just in case we needed something.
On the Monday, the removal men arrived and spent the morning moving our things into the lorry. After lunch, we arrived at our new house and the unloading began - this took a few hours. A few of them began rebuilding our beds and there was one wardrobe which needed to be dismantled to get it up the stairs and then they rebuilt it again in the bedroom.
They were friendly and polite. It took about 3.5 hours to finish the job. There were a couple of occasions where they had left a box and we wanted it moved... I asked them to put it somewhere else instead, and this was done immediately and with no complaints.
Overall, we were very pleased with the firm and would recommend them. Our move was very conventional though."
 
 
Team:
Jill Rhadbane
 
 
 
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