Osbornes Removals & Storage Ltd

Remco House, Brook Street, Wharf Road
Sale
Cheshire
M33 2AF

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Osbornes Removals & Storage Ltd 9.5/100
375 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 375 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Osbornes moved us 10 years ago and did a great job, as a result we used them this time. Debbie looked after us really well in the run up to the move. Trevor, Simon, Dave,Stuart and Sean were excell...."   more
 
" Delighted with the work"   more
 
" We recently moved house with and employed Osbornes for the job. We were impressed by their thorough and progressional approach when quoting and that continued throughout the process. The team were fri...."   more
 
" Osbornes were excellent and could not do more to help us. Polite, well presented staff who helped us considerably during the day, went over and above. Recommend to anyone."   more
 
 
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Customer Reviews
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Review 22 Mar 2017
Recommended by customer in SK9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four bedroom house
 
Cost: £6700
 

"Osbornes moved us 10 years ago and did a great job, as a result we used them this time.
Debbie looked after us really well in the run up to the move.
Trevor, Simon, Dave,Stuart and Sean were excellent over the 2 days of the move. They were, quick, efficient and really nice to work with. They made the move as stress free as possible.
Highly recommended!"
 
 
Team:
Debbie, Trevors, Sean, Simon, Dave, Stuart
 
 
 


Review 15 Mar 2017
Recommended by customer in SK4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Delighted with the work"
 
 
Team:
Tommy and two others
 
 
 


Review 9 Mar 2017
Recommended by customer in WA15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We recently moved house as well as a number of items going too storage and a number of garden items to be moved. Various furniture items needed to be taken apart and rebuilt.
 
Cost: £1000
 

"We recently moved house with and employed Osbornes for the job. We were impressed by their thorough and progressional approach when quoting and that continued throughout the process. The team were friendly, flexible, punctual, hugely professional and hard working throughout. They were also very respective to the property and patient and accommodating with our two young boys who took a keen interest in the move.

They worked hard to make sure everything was delivered safely and as planned to the new house and even brought extra team members in towards the end of the day to make sure we all got moved in on the day. All they ask is that they are fuelled with coffee! ;o) I would highly recommend Osbornes!"
 
 
Team:
Trevor, Del, Dareen, Stewart
 
 
 


Review 6 May 2016
Recommended by customer in M33
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bedroom semi to 5 bedroom semi old property had a difficult staircase, however everything was moved and not even a mark on a wall.
 
Cost: £750

"Osbornes were excellent and could not do more to help us. Polite, well presented staff who helped us considerably during the day, went over and above. Recommend to anyone."
 
 
 
 
Team:
Darren Dar
 
 
 


Review 7 Mar 2016
Recommended by customer in WA13
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I will really impressed by the team who did our move. Friendly and extremely hard working."
 
 
 
 
 
 


Review 29 Feb 2016
Recommended by customer in M33
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Fantastic service! We would use Osbornes every time and recommend them to anyone!"
 
 
 
 
 
 


Review 27 Jan 2016
Recommended by customer in SK9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very heavy items included in the move which did ‘t cause the team a problem. Very friendly staff. Took great care with expensive items.
 
Cost: £1931

"Great service great team smooth move. Fantastic service from quote to move. Excellent service on a Saturday."
 
 
 
 
Team:
Keiran Paul Simon Tony Tr
 
 
 


Review 22 Jan 2016
Recommended by customer
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a large property to an apartment. The only challenge was that some items had to go into a garage around the courtyard.
 
Cost: £549

"All handled beautifully and politely, nothing was too much trouble. Bradley was a member of the team who moved us 2 1/2 yrs ago - delighted to see him."
 
 
 
 
Team:
Bradley D
 
 
 


Review 22 Jan 2016
Recommended by customer in KT16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a large property to an apartment. The only challenge was that some items had to go into a garage ground the courtyard.
 
Cost: £549

"All handled beautifully and politely, nothing was too much trouble. Bradley was a member of the team who moved us 2 1/2 yrs ago - delighted to see him."
 
 
 
 
 
 


Review 7 Jan 2016
Not Recommended by customer in IP4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To store from store good excellent service. Store to del.
 
Cost: £1702

"Couldn’t get double bed upstairs - I suggested removal of wheels - couldn’t do that. Left in bedroom downstairs @ my suggestion but son came and with friend got it upstairs without wheels - then replaced them."
 
 
 
 
Team:
Darrell
 
 
 


Review 20 Dec 2015
Recommended by customer in M33
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved a 5 bed det 2 streets away to bungalow.
 
Cost: £1700

"Osbornes were helpful, willing, experienced and skillful, cheerful. Nothing fanged them went above and beyond what could have been expected of them."
 
 
 
 
Team:
Dell Trev
 
 
 


Review 2 Nov 2015
Recommended by customer in CW8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Dave Darrel and Darren were very polite, nothing was too much trouble. I am an elderly lady and they made sure all the time that I was happy with what they were doing. Moving is very stressful but they made it less so with their concern for me."
 
 
 
 
Team:
Dave Darrell Darron
 
 
 


Review 27 Oct 2015
Recommended by customer in M335
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly.
 
Cost: £594

"Excellent service."
 
 
 
 
 
 


Review 23 Oct 2015
Recommended by customer in OL11
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 stops.
 
Cost: £822

"Really friendly guys would be again."
 
 
 
 
 
 


Review 24 Sep 2015
Recommended by customer in M33
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £516
 
 
 
 


Review 10 Sep 2015
Recommended by customer in M41
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed bungalow in sale to 2 bed semi in Urmston.
 
Cost: £601

"Generally satisfied with overall performance just one piece of furniture was badly damaged, but they will take it away and get it repaired. "
 
 
 
 
 
 


Review 4 Sep 2015
Recommended by customer in WA15
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We simply moved around the corner.
 
 
 
 
 


Review 9 Jul 2015
Recommended by customer in WA15
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move proved to be satisfactory. The cost a bit higher than other companies, but well worth it.
 
Cost: £496

"Drivers very competent in handling all furniture etc. Would recommend them to anyone."
 
 
 
 
 
 


Review 22 Jun 2015
Recommended by customer in M41
 My Age: 30 - 39 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a terrace to house brought challenges to the team. It is not easy! They took it all in their stride and were very professional throughout.
 
Cost: £1100

"As beginners to using such a service, we were slightly nervous beforehand there was no reason to be – the team went above & beyond. Always professional & courteous – nothing was too much trouble. They made a potentially stressful day, stress free! From packing to unloading & setting up, it went very smoothly. We will recommend Osbornes to anyone, with complete confidence. Thank again!"
 
 
 
 
 
 


Review 11 Jun 2015
Recommended by customer in WA1A
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Care was taken moving stress from a three storey town house.
 
Cost: £500

"Very pleased with the service provided."
 
 
 
 
 
 

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