Reflex Moodys Ltd

Castlegate Business Park, Old Sarum
Salisbury
Wiltshire
SP4 6QX

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Reflex Moodys Ltd 9.6/100
601 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 601 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Their online quotation tool was very useful and their manager was extremely helpful in organising the dates we needed. Importantly the pick-up and delivery was carried out expertly without a hitch (o...."   more
 
" The companies rep.visited us in france and surveyed the items to be moved. The rep,PETER RATTUE, was very helpful and experienced and explained all aspects of the move including the government forms ...."   more
 
" Everything was explained and trauma free. Turned up as agreed."   more
 
" Just a few lines to compliment Reflex Moody service for the removal of the full contents of our French home plus Mercedes sports car. This service was second to none! From start to finish the "crew" ...."   more
 
 
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Review 30 Apr 2022
Recommended by customer in BA14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We used Moodys following a recommendation from friends and we can report that it was a very good choice. Moving the contents of a house in the UK to France entails a lot of work and we needed a company that had the experience to do this.

" Their online quotation tool was very useful and their manager was extremely helpful in organising the dates we needed. Importantly the pick-up and delivery was carried out expertly without a hitch (or any breakages) - nice people!

Moodys made it very easy to make our move to France, they took great care of our items and made sure that everything was properly wrapped, boxed and protected and carried out all the paperwork 'red tape' that is now required. No hesitation - first class and friendly organisation where nothing is too much trouble.

We can recommend Moodys without question."
 
 
Team:
Manager Lynn, and pick up by Martin and Chris
 
 
 

Review 30 Apr 2022
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from france to Ayr in Scotland. All aspects of the move went without any problems. All the staff were more than helpful.
 
Cost: £6350
 

"The companies rep.visited us in france and surveyed the items to be moved.
The rep,PETER RATTUE, was very helpful and experienced and explained all aspects of the move including the government forms we required to return to the UK.
As far as we were concerned everything was handled very professionally.
Mr.RATTUE was always available to speak to if any queries arose."
 
 
Team:
cant remember names, but all four were great!
 
 
 

Review 18 Apr 2022
Recommended by customer in TF31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
No breakages. No damage. No loses. All done with a friendly smile. Many thanks.
 
Cost: £7000
 

"Everything was explained and trauma free.
Turned up as agreed."
 
 
Team:
Martin and Patrina in France, Peter and Jack in England.
 
 
 

Review 11 Apr 2022
Recommended by customer in ch76
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Following numerous quotes from removal companies (for the removal from France to UK of full house contents plus one vehicle) Reflex Moody was the only company who offered to visit in person our property and was able to give on site estimate/quote for removal. All communication was clear and concise. Professional and courteous throughout Access to our UK property was extremely difficult but with great effort from Paul and Jack the move was successful. I can - and have highly recommended Reflex Moody to our friends in France who may be considering their own move back to the UK.
 
Cost: £6450
 

"Just a few lines to compliment Reflex Moody service for the removal of the full contents of our French home plus Mercedes sports car. This service was second to none!
From start to finish the "crew" worked tirelessly and professionally.
I should like to thank in particular Paul and Jack who navigated a rather tricky access (UK side) with flying colours!
Thanks also to Martin and Petrina who brought a sense of calm during the French side of removal. All appropriate packing was expertly carried out and handled with great care and attention.
I highly recommend Reflex Moody to our friends over in France who may be considering their own move back to the UK.
Once again many many thanks.
Best regards
Linda Cheetham and Paul Masheter"
 
 
Team:
Peter, Paul, Jack, Petrina and Martin
 
 
 

Review 25 Mar 2022
Recommended by customer in IV25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
Cost: £7000
 

"Moving house is always a time of stress and anxiety especially as we were moving countries . However Reflex Moody and especially Peter Ratue made the move so much easier. Always keeping us informed and easily available for advice or to answer any queries"
 
 
Team:
Peter Ratue
 
 
 

Review 24 Mar 2022
Recommended by customer in SP4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house move from UK to Germany
 
Cost: £7450
 

"Everything went very smoothly from start to finish.
I think this move was fairly challenging for Reflex Moody from a paperwork point of view as it is one of the first times that they have done this route post Brexit. However all paperwork was meticulously completed and during the actual move there were no problems whatsoever with customs etc.
The actual handling of our furniture and boxes was carried out with great care and every single item arrived intact - not so much as a broken glass.
The team were friendly and efficient and worked very quickly both during loading in the UK and unloading at our new house.
An excellent service from beginning to end and we will definitely use them again when we eventually return to the UK"
 
 
Team:
Martin and Trina
 
 
 

Review 24 Mar 2022
Recommended by customer in 5072

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
we moved from UK to France
 
Cost: £6000
 

"If you need a Removal company who cares, chose Reflex Moody.
We unfortunately picked the wrong removal company at the beginning and Reflex Moody where there to jump in and help us out. They dealt with all the paperwork, kept us up to date with every step, very polite and professional and covered every piece of furniture so no damages.
They arrived on time and the two people, Martin & Katrina where fantastic, very well organised, kept going the whole 5 hours and put everything just where we asked.

Nothing but praise for this company"
 
 
Team:
Martin (easy on the eye) and Katrina what a team
 
 
 

Review 22 Mar 2022
Recommended by customer in BA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving furniture to a holiday home in France
 
Cost: £2000
 

"Brilliant service from start to finish! I highly recommend Reflex Moodys who were recommended to us by another removal firm who were full and I am glad they were. Peter and Lynn were so helpful throughout - I would absolutely use them again and have already recommended to friends too. Thank you"
 
 
Team:
Lynn
 
 
 

Review 15 Mar 2022
Recommended by customer in SG5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving some furniture from the UK to our French holiday home, including beds, wardrobes, chests of drawers and boxes of possessions.

"I am normally far too lazy to bother with reviews, but felt the need to make an exception in this case. First class service deserves recognition, and from start to finish this is exactly what I got from Reflex Moodys Limited.

My initial email enquiry was dealt with promptly by Peter, and further numerous enquiries covered in a similarly impression fashion by Lynn. The team of two arrived on time to load up the furniture, and were a pleasure to deal with. They took great care of the loading of the items, and were clearly well organised. Delivery was entirely on schedule and although I was not at the other end, the person who was commented on how nice and friendly the team were.

Without a moment of hesitation, I would recommend this firm to others. They are the Rolls Royce service, but at a very competitive cost."
 
 
Team:
Forget their names but they were a couple - hilarious and a pleasure to deal with !
 
 
 

Review 14 Mar 2022
Recommended by customer in TA1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from SW France to Somerset UK. Load of 40 cubic metres. no items of particular ''difference'' - all standard household furnishing.

"Very prompt (actually previous late afternoon to quote) so good time for appraisal and an early start. This enabled completion of load by noon the following day."
 
 
Team:
Christopher, Martin, and 2 colleagues (sorry names escape me)
 
 
 

Review 10 Mar 2022
Recommended by customer in 4446
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A very late desperate booking made 4 days before house sale completion. A totally calm, supportive and professional experience, from start to finish.

"Friends were booked to return from Brittany, France to Stourbridge, England. Another company was booked to pack and move everything 3 days before the completion of sale. But that company cancelled 24 hours before they were due to arrive!

Having seen their advert in The Connexion newspaper, we made a desperate phone call to Reflex Moodys and they rose to the challenge. Unable to do the packing in such a short time frame, we recruited friends to help pack everything from the 3 bedroom bungalow, and Reflex Moodys arrived on queue on the day of completion, loaded up and were away to the ferry.

Our gratitude and thanks goes to Reflex Moodys. With exceptional calmness, Peter and his team turned an unforeseen dilemma around. Absolute Magic."
 
 
Team:
Peter Rattue
 
 
 

Review 7 Mar 2022
Recommended by customer in FY8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A move from Brittany to Lytham St Annes.
 
Cost: £4960
 

"The first exploratory phone call was handled professionally and provided useful information that we were not previously aware of. (Having already spoken to two other companies this gave us confidence and was an important factor that helped us make our choice).

The company carefully assessed our situation in every detail and explained what would happen on moving day and what we needed to do to prepare. They also explained clearly about the new customs requirements since Brexit and guided us through the process.

The move itself went like clockwork at both ends - the packers were very thoughtful and considerate and worked quickly and carefully - we felt that we were in safe and experienced hands which helped in reducing the stress.

Of course the proof of the pudding is in the eating- everything arrived perfectly in tact including a precious and fragile antique bowl!"
 
 
Team:
Peter, Lynn, Patrina and Martin.
 
 
 

Review 3 Mar 2022
Recommended by customer in 1770

 I'm: Female 

 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from UK to France.

"This is the fourth time the company have moved us between UK and France. Always on time, efficient and helpful."
 
 
 
 

Review 1 Mar 2022
Recommended by customer in ef10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved some of our furniture from a big house in France to a small flat in the UK
 
Cost: £3000
 

"Peter Rattue was very efficient in organising all the customs requirements. The team arrived on time and were efficient and pleasant They helped us when we had not quite completed the packing and did a very good job of filling the truck.
The furniture was stored for no extra cost for about 3 weeks and then delivered to the flat by another team who were equally efficient.
It is a stressful time but everyone was very helpful and they tried to make our move as easy as possible.
We have nothing but praise for the whole operation"
 
 
Team:
Sorry 3 months later cannot remember
 
 
 

Review 1 Mar 2022
Recommended by customer in 5015
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It only involved a few items ...
 
Cost: £400
 

".. but as when we have had full scale moves the service was faultless. Thanks."
 
 
Team:
Didn't get names but both were first rate.
 
 
 

Review 9 Jan 2022
Recommended by customer in 2282
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moved by your company, Reflex Moodys Ltd last October. It was a big job, packing up our house in South West France and taking many items gathering over the last 32 years back to the Bath area for storage until we leave Singapore, where we currently live, and return to live in Bath.

"Your two movers Paul and Chris, were outstanding. Professional, helpful, quick, efficient and they established an excellent rapport with my husband and me which was very welcome as it was a challenging move in terms of both volume, time and the emotional issues we faced having to say goodbye to a much loved family home.

We can't recommend your company highly enough and hope that we will be able to use you again when our goods come out of storage when we moved into our Bath property."
 
 
Team:
Paul and Chris - both of whom were excellent in every regards
 
 
 

Review 22 Nov 2021
Recommended by customer in N12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a house in a small village in the south of France near Montpellier back to England. All furniture put into storage with Reflex Moodys in Salisbury. Access to the house was somewhat difficult and a small van was required to transport the furniture to the bigger truck parked some 250 metres away.The two representatives from Reflex Moodys packed everything in the house and made numerous trips from the house to the truck with the smaller van.
 
Cost: £10750
 

"We chose Reflex Moodys because Peter Rattue (Director) was the only person from a number of removal companies, both British and French, who came to see us to assess the situation and give an accurate quote. The team arrived to the house on a Saturday afternoon, earlier than expected and started to work straight away. Just two people, they worked extremely hard, extremely quickly and extremely efficiently - late into Saturday evening, all day Sunday and finished and departed late Monday afternoon.
The team, named below, were always polite and courteous, friendly and good-humoured and my wife and I were very impressed with the speed of their work, their strength and stamina and the overall professional way in which they carried out the work."
 
 
Team:
Patrina and Martin
 
 
 

Review 10 Nov 2021
Recommended by customer in PR9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from France to the UK followed by storage and final transit to permanent home
 
Cost: £2000
 

"All the staff are friendly and efficient offering advice freely"
 
 
 
 

Review 10 Nov 2021
Recommended by customer in CB8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from France to the U.K..
 
Cost: £5150
 

"The crew were exceptionally professional and courteous.
Worked efficiently throughout the time they were at our address and offered good advice on all aspects of our move relating to packing and wrapping .
The crew were very punctual when delivering the furniture /items to the self storage unit. Again worked very efficiently and took good care of all items."
 
 
Team:
Martin and Katrina
 
 
 

Review 22 Oct 2021
Recommended by customer in SN4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We used Reflex Moodys for our recent house move from south to north Wiltshire.

"Peter and his team have provided an excellent and extremely efficient service from start to finish.
They have stored my property at their warehouse for the last six years, followed by our recent move.
Nothing has ever been too much trouble and the whole team have been polite, cheerful and very helpful from start to finish, despite the challenging weather during the move.
Lynn, in the office, has always answered any queries we may have had and provided us with regular paperwork as needed.
They are by far the best removal company we have ever used and we would highly recommend them, without hesitation."
 
 
Team:
Peter Rattue, Lynn Parker and the rest of the team
 
 
 
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