Baters Removals

The Depository, Tipton Roller Mills, Tipton St.John, Lancercombe
Sidmouth
Devon
EX10 0JX

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Baters Removals 9.8/100
811 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 811 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" The team worked efficiently and thoughtfully. They were careful in handling and mindful that there were some awkward and heavy items to move. "   more
 
" Removal lads were polite and cheerful at all times and worked really well as a team. Carried up/down some heavy pieces of furniture over 2-3 flight of stairs - appeared easy (although it wasn't) with ...."   more
 
" Two small egg cups went missing lost in paper packaging (Adam). The flat keys were left on mantlepiece after packing - not given to me personally. Only by luck did I gain access!! I had a few anxious ...."   more
 
" Baters provide an outstanding service from quotation to completion of the move. All their staff proved efficient, charming and flexible. Thoroughly recommended from your move!"   more
 
 
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Review 24 May 2023
Recommended by customer in EX9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house move from rental to our home. Large amount of garden potted plants etc.
 
Cost: £2610

"The team worked efficiently and thoughtfully. They were careful in handling and mindful that there were some awkward and heavy items to move. "
 
 
 
 
Team:
Adam Jason Carl David
 
 
 


Review 23 May 2023
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
A challenging move with 3-4 flights of stairs at each location. Hardwooden floor to protect at Exmouth and walls on Stairway. Communal walls on stairway at destination (Sidmouth), tight access to some rooms in Sidmouth
 

"Removal lads were polite and cheerful at all times and worked really well as a team. Carried up/down some heavy pieces of furniture over 2-3 flight of stairs - appeared easy (although it wasn't) with no complaints! Were happy to move a couple of heavy items of furniture to a different location without complaints - altogether, they worked well and were easy to have around, they did the job quickly and efficiently and overcome any challenges easily.
There were, however, a few minor scratches on the wooden floor at Exmouth and a few minor marks on the walls of the communal stairway walls in Sidmouth. Not had enough to complain. "
 
 
 
 
Team:
Jason Carl David
 
 
 


Review 16 May 2023
Recommended by customer in EX10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Small flat on 1st floor - to another similar 100 yds up the road. Collect some objects from another flat 1 mile away. Move and place large acer tree in pot.
 
Cost: £1110

"Two small egg cups went missing lost in paper packaging (Adam). The flat keys were left on mantlepiece after packing - not given to me personally. Only by luck did I gain access!! I had a few anxious hours looking for them! (Karl) The job included unpacking and taking boxes away. The men rushed to complete as they had an afternoon job. Left e alone (disabled) to finish unpacking. Friendly and v.helpful. Jason was particularly caring about what I could manage. "
 
 
 
 
Team:
David Jason Carl Adam
 
 
 


Review 12 May 2023
Recommended by customer in SO20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home move.
 

"Baters provide an outstanding service from quotation to completion of the move. All their staff proved efficient, charming and flexible. Thoroughly recommended from your move!"
 
 
 
 
Team:
Adam Jason David Carl
 
 
 


Review 4 May 2023
Recommended by customer in DT1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From Ottery St.Mary to Devon Poundbury, Dorchester.
Moving dates had to be changed twice due to being in a chain.
 
Cost: £3060

"Excellent service and extremely helpful and understanding under difficult circumstances. "
 
 
 
 
Team:
David Carl Jason Adam
 
 
 


Review 2 May 2023
Recommended by customer in EX2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fortunately all went well. Timing was just about right and all work was carried out in such a way as to confirm the Crew's experience.
 
Cost: £2190

"Having dealt with Baters before, our experience this time was in confirmation of our decision to use them again.
No complaints whatsoever"
 
 
 
 
Team:
Adam Jason David C
 
 
 


Review 26 Apr 2023
Recommended by customer in EX11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from 3 storey town house to 4 bed house.
Narrow stair case and some heavy furniture.
 
Cost: £1140

"The team work quick and efficiently and we were all move in by 2.30pm the same day. "
 
 
 
 
Team:
Adam Jason David
 
 
 


Review 22 Apr 2023
Recommended by customer in EX10
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house removal from 3 - bed to 4 bed house. No packing needed as done by us.
 
Cost: £13800

"Excellent.
Very professional.
Highly recommend. "
 
 
 
 
Team:
Jason Carl
 
 
 


Review 2 Apr 2023
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The removal team, Jason and David arrived punctually and carried out the removal in a calm and experienced way while being cheerful and courteous.
 
Cost: £792

"Despite a very long wait for sale and purchase to complete the team remained calm and helpful. They took a photo of water meter reading, which is situated partly under a hedge and also took a telephone call for me from BT, which I much appreciated as I am deaf. This was 2nd time I have used Baters Removals and I have no hesitation in highly recommending them. "
 
 
 
 
Team:
Jason David
 
 
 


Review 30 Mar 2023
Recommended by customer in EX9
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £1080
 
 
Team:
David David Adam
 
 
 


Review 17 Mar 2023
Recommended by customer in EX11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It wasn't a direct move. Everything had to be packed and put into storage for approx 3 weeks.
 
Cost: £5700

"The company was brilliant, and the team of 4 who packed my possession and moved my furniture were so friendly, nice people and so helpful. I cannot praise the company and more enough. "
 
 
 
 
Team:
Adam David Jason Carl
 
 
 


Review 24 Feb 2023
Recommended by customer in EX2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocating from a 3-bed bungalow to a 3-bed apartment. Pretty straight forward move.
 
Cost: £1620

"Excellent removal company from start to finish. packing great without any mishap and always on time during the two day move. highly recommended."
 
 
 
 
Team:
David Jason Carl
 
 
 


Review 20 Feb 2023
Recommended by customer in EX10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From storage to flat local area.
 
Cost: £180

"Excellent service all around. Couldn't do enough for me. "
 
 
 
 
Team:
Adam Jason
 
 
 


Review 18 Feb 2023
Recommended by customer in SG1
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was handled in a very professional and efficient manner. Items were picked up over 2 days prior to the move and delivery on day of completion.
 

"Overall the move went very well, and the removal staff were courteous and professional throughout the move."
 
 
 
 
Team:
David Carl Jason David
 
 
 


Review 7 Feb 2023
Recommended by customer in RG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £2280

"All the men were courteous and efficient. "
 
 
 
 
Team:
David David Carl Jason
 
 
 


Review 12 Dec 2022
Recommended by customer in TN22
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The two large vans were able to get to the property with no inconvenience to ourselves or our neighbours.
 

"The 2 gentlemen who came for the new property were know to us, as they moved us from our property in Devon. Very friendly and nothin was too much trouble for them. The first day the weather was terrible, but cloths were put all over the floors. They worked very hard indeed!
Thank you Adam and Jason. "
 
 
 
 
Team:
Adam Jason
 
 
 


Review 21 Nov 2022
Recommended by customer in PO19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From house in Sidford to Stave. From Stove to Hase in chichester. (3 weekly in Stave)
 
Cost: £3320

"Fantastic service. Excellent value for money. "
 
 
 
 
Team:
David Jason Adam Carl Jos
 
 
 


Review 7 Nov 2022
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Packed up and moved from Sidmouth with help of son. Unpacked the next day into retirement flat with second son.
 

"At the unpacking end the staff were polite, helpful and efficient. I was not present at the packing end.
Thank you."
 
 
 
 
Team:
David Adam Jason
 
 
 


Review 27 Oct 2022
Recommended by customer in EX2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Baters moved all my property from a 1 1/2 bedroom first floor flat to a storage unit.
All went smoothly.
 
Cost: £690

"Adam and David were very good. They moved my property out of my flat quickly, efficiently and carefully. I was not present when they unloaded it into my storage unit, but it appears to be stacked and organised well.
I will not know if anything has been lost or damaged until I unload the unit in a few months time."
 
 
 
 
Team:
Adam David
 
 
 


Review 20 Oct 2022
Recommended by customer in GL54
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a larger house to a much smaller one. Many boxes and large garden pots etc.
 
Cost: £2562

"The team were fantastic and managed to load everything on the first day. They were very helpful and good humoured and nothing was too much trouble."
 
 
 
 
Team:
Josh Adam Da
 
 
 

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