Fox Group (Moving & Storage) Ltd

38 Brunel Road, Calmore Industrial Estate, Totton
Southampton
Hampshire
SO40 3SA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
89% recommended   Rating Fox Group (Moving & Storage) Ltd 9.1/100
57 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.1 /10 Overall Rating 9.1/10
Based on 57 reviews since 2019
 
 
 
Sales & Support 9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.2/10 Packing & Handling Rating 9.2
The firm took care in packing and handling our property

 
Collection & delivery 9.2/10 Collection & delivery Rating 9.2
Our property was collected and delivered as agreed

 
Service 9.3/10 Service Rating 9.3
The staff were presentable punctual and polite

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service provided by the Fox team. From the two gentlemen that packed and the additional gentlemen that helped to unpack the service was great. Very friendly, courteous and helpful. I woul...."   more
 
" Foxís were very flexible as the house that sold was vacant as my mum had already moved to Buckinghamshire. They were able to change the removal date and did not charge us additional storage costs. The...."   more
 
" Although we werenít moving very far the company was so helpful with regard to the possibility of having to change dates. Nothing was a problem and the guys that actually helped us to move were polite,...."   more
 
" Overall we were delighted with Fox Moving. The team that handled our move was so happy and positive that what could be an extremely stressful experience actually turned into a fun day. They worked inc...."   more
 
 
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Review 22 Apr 2021
Recommended by customer in SO43
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three bedroom semi to a two bedroom apartment.

"Excellent service provided by the Fox team. From the two gentlemen that packed and the additional gentlemen that helped to unpack the service was great. Very friendly, courteous and helpful. I would highly recommend."
 
 
 
 


Review 9 Apr 2021
Recommended by customer in HP27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from New Forest to Buckinghamshire for my mum.

"Foxís were very flexible as the house that sold was vacant as my mum had already moved to Buckinghamshire. They were able to change the removal date and did not charge us additional storage costs. The gentleman that carried out the delivery of furniture to my mums new house were very friendly, hard working and efficient.
We were very pleased with all aspects of the service and would definitely recommend Foxís to anyone.
Thank you to everyone for your hard work!"
 
 
Team:
Katherine (sorry did not know removal menís names)
 
 
 


Review 8 Apr 2021
Recommended by customer in SO16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1000
 

"Although we werenít moving very far the company was so helpful with regard to the possibility of having to change dates. Nothing was a problem and the guys that actually helped us to move were polite, friendly and very efficient. Would definitely recommend Foxís Removal to anyone who is looking for recommendations"
 
 
Team:
Canít remember but they were brilliant
 
 
 


Review 8 Apr 2021
Recommended by customer in PO5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a four-bed smaller house which was quite rural, to a larger city house. The main difference was that the movers had to park on the main road to unload our stuff, but they dealt with that well.

"Overall we were delighted with Fox Moving. The team that handled our move was so happy and positive that what could be an extremely stressful experience actually turned into a fun day. They worked incredibly hard and got the job done. I would recommend them to anyone else moving.

Also to note that there were a number of challenges with our dates, which were always handled admirably :)"
 
 
Team:
Katherine Rider and the moving team.
 
 
 


Review 8 Apr 2021
Recommended by customer in GU11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home move

"Thank you for service"
 
 
 
 


Review 8 Apr 2021
Recommended by customer in BA12
 My Age: 40 - 49 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straightforward house move

"Iím in the military, this is our 8th move and so I consider myself fairly well versed in removals.

Kieran and his team are probably the best removal team Iíve seen. Massively wilco and very friendly it wasnít awkward having them around. Also very impressed with the work ethic, Iíve not seen a team turn around a house pack up in the time they did. Very professional and effective.

I would definitely use them again."
 
 
Team:
Kieran
 
 
 


Review 8 Apr 2021
Recommended by customer in DT4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £2457
 

"The move went very well. The gentleman were very efficient in the removal of all boxes. I would recommend the company"
 
 
 
 


Review 8 Apr 2021
Recommended by customer in SO40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fox removers provided a great domestic service from provision of quote to actual removal service.
 
Cost: £695
 

"From the provision of the quote to the actual removals, the service was great.
The quote was provided in an understandable, clear and timely manner.
Booking the service was also clear and easy to do.
The removal men were great, polite, helpful, and careful.
I would recommend Fox removers for a house move.
"
 
 
Team:
Mike and Tony (I think! Ref 289873)
 
 
 


Review 8 Apr 2021
Recommended by customer in GU6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving for the first time in 38 years. The move took place over two days.
 
Cost: £2860
 

"The Team who moved us were all helpful and friendly and we were delighted with the service.
All items were moved to our complete satisfaction.
We received the necessary packaging for the items we were packing ourselves well in advance of time needed.
We only had a short period of time to secure a removal company as our original plans were delayed.
However, we were completely satisfied with this company and would definitely use them again if needed."
 
 
 
 


Review 8 Apr 2021
Recommended by customer in So40
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 4 bedroom house to a 3 bedroom house so a lot of things to move.
 
Cost: £672
 

"A great and helpful team nothing was too much for the removal team.
I would recommend fox removals to anyone
And a extra thanks to Mike and Dave the two main removal men."
 
 
Team:
Catherine Mike and Dave unfortunately did not get the name of the other 2 lads
 
 
 


Review 8 Apr 2021
Recommended by customer in EX31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hampshire to North Devon 4 bedroom house and garden Full packing service
 
Cost: £3995
 

"We engaged Fox for our move from Hampshire to North Devon, I have nothing but praise for them. The whole process from survey, booking to packing and moving was smooth and stress free.

We moved a 4 bedroom house and garden and absolutely everything arrived in one piece and was extremely easy to find and unpack. Nothing was too much trouble for them.

I would highly recommend Fox to anyone."
 
 
Team:
Jeb was fantastic
 
 
 


Review 27 Feb 2021
Recommended by customer in SO22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move over 3 days from a Victorian town house over 4 floors to a chalet bungalow up a steep driveway.

"Having done many moves over the last 20 years we were very pleased with fox moving.

The first day we had 2 chaps and they worked tirelessly despite having to walk up and down 2 - 3 flights of steps each time. They were chatty, respectful of our things and hard working. Unlike previous moves there was no complaining at any time and we felt well looked after. Our only issue was that they wanted to take more things than had been originally agreed, but in retrospect this was probably a good thing.

The 2nd day was a half day move out and half day move in. This time we had 3 people and despite having to wait around for keys to be ready they waited patiently and once they were in they unpacked with speed.

The 3rd day again was very quick and they were unloaded in a speedy manor.
We had no damage to any of our things (this must be the first time in 10 moves that nothing was damaged).

They protected our floors in both houses using blankets and plastic sheeting so the mess was minimal.

We would thoroughly recommend fox moving."
 
 
 
 


Review 22 Feb 2021
Recommended by customer in PO16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture removal.

"It all worked well. On time and 2 very helpful guys very careful with furniture. It went into storage so that's all I can say."
 
 
Team:
Didn't get their names but thank you anyway.
 
 
 


Review 22 Feb 2021
Recommended by customer in RH10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved houses in same town. Very happy. Stress free! Well done!
 
Cost: £2500
 

"We moved houses in same town. The team arrived on time. Very professional work and absolutely stress free for our family. Everything moved safe no damage at all. Many thanks!"
 
 
 
 


Review 22 Feb 2021
Recommended by customer in GU15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a big help and we appreciate your collegues who helped us that day.

"Highly recommend your company."
 
 
Team:
i dont remember their names but big thankyou
 
 
 


Review 29 Jan 2021
Recommended by customer in SO14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving an antique upright piano (and a few other small items) from Southampton to Reading.
 
Cost: £380
 

"Easy to deal with the company and to obtain a quote for what was a relatively small job but one that needed to be done with care due to the age of the piano. Also prompt and helpful attitude when responding to questions and requests. The guys that actually did the job were friendly and efficient and, most important, treated the piano with care."
 
 
Team:
Katherine Rider dealt with the admin but I do not know the names of the guys who did the actual move.
 
 
 


Review 28 Jan 2021
Recommended by customer in SP5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This project involved moving the contents of a 2 bedroom cottage together with a workshop/shed full of diy tools and materials. Also there were some pieces of heavy garden stoneware and several plants in pots and containers.
 
Cost: £2254
 

"Fox Moving stepped in to help me when I had been let down in booking a firm date with my original removal company.

Before giving a quotation, it was necessary for me to submit a written schedule of items to be moved. The usual site visit was not possible as a result of the Covid pandemic and my short timescale.

On the moving day, I was concerned that the vehicles used would not be of sufficient capacity but then I did not realise how good the men would be at loading the vehicles and using every inch of space! So there was no problem.

Planned timetables were kept to.

Because of the narrow entrance to the delivery address, the largest vehicle had to park in the road, a narrow country lane, and from time to time during unloading the driver had to move his vehicle to allow others to pass. He handled this very well especially when a couple of passing drivers got unreasonably annoyed at having to wait just a few minutes.

All the men involved were pleasant and very cooperative even though the moving day was one of foul, miserable rain and mist.

I had never needed a removal company before and I was pleased with Fox Moving's service from start to finish.

"
 
 
Team:
Mike - driver of the larger vehicle - others not noted
 
 
 


Review 19 Jan 2021
Recommended by customer in S32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Southampton to the Peak District

"Brilliant service from Fox Moving & Storage, great help before the move, competitively priced, provision of great quality boxes. On the day the guys were outstanding, ours was a long distance 3 day move and we couldn't have asked more of the guys. Careful, considerate, hardworking, nothing too much trouble. They went beyond the call of duty, a credit to their company."
 
 
Team:
Katherine and on the day Jed (the lead) was particularly brilliant
 
 
 


Review 18 Jan 2021
Recommended by customer in So51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved the usual house stuff like beds, TVs, sofas etc. From Rownhams to Wellow.
 
Cost: £324
 

"Very good, friendly service . Good price."
 
 
Team:
Sorry, canít remember, but young guy was new I think - both men friendly and polite
 
 
 


Review 18 Jan 2021
Recommended by customer in SO51

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removals and packing of fragile items.

"Fox removals helped us move to our new home over the busy Christmas period. They ensured that they stuck with the schedule and were super helpful.

They were reliable and professional. They carefully packed up our fragile items.

They ensured that all boxes, furniture and items were placed in the correct rooms of the new house, and worked relentlessly to make sure that the work was completed in the timeframes that theyíd advised."
 
 
Team:
Katherine was amazingly helpful and friendly, all the guys in the removals team were great
 
 
 

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