R & Y Tyers Removal Contractors

Seedbed Centre, Vanguard Way Shoeburyness
Southend-on-sea
Essex
SS3 9QY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
129 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 129 reviews since 2007
 
 
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Delighted with the three removal people who under very difficult circumstances were very efficient and polite throughout, took great care of our property and never once complained. Very professional. "   more
 
" Couldn't have had a better service. Difficulties with sofas were dealt with, promptly and satisfactorily "   more
 
" The staff were polite and efficient, and when they came across an obstacle, they just worked to fix it, there was no dramas. "   more
 
" I'm very happy and impressed with the service received. The guys didnt mess one even this the move was delayed due to completion movers. Really nice and interesting guys. Made the day fun. Would defin...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 88%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 81%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

10 3
absolutely 4
better 3
boxes 4
brilliant 7
can’t 3
care 5
cheerful 5
conditions 3
considerate 3
courteous 7
crew 3
definitely 3
Delighted 3
easy 4
efficient 12
efficiently 3
Excellent 23
Extremely 8
fantastic 3
finish 3
free 3
friendly 11
friends 3
Good 6
grateful 3
great 4
guys 5
happy 8
hard 7
hardworking 4
helpful 23
Highly 7
impressed 6
late 3
needed 3
notice 3
packed 4
packing 8
people 3
pleased 5
polite 23
professional 14
recommend 24
removal 20
service 24
team 10
Thanks 6
trouble 6
Tyers 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jul 2019
Recommended by customer in SS13
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pouring with rain. Removal Lorry could not get near to house due to commutes parking badly limiting access to our entrance.
 
Cost: £696

"Delighted with the three removal people who under very difficult circumstances were very efficient and polite throughout, took great care of our property and never once complained. Very professional. "
 
 
 
 
 
 


Review 15 Jul 2019
Recommended by customer in SS17
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1st Floor flat to ground floor flat.
 
Cost: £474

"Couldn't have had a better service. Difficulties with sofas were dealt with, promptly and satisfactorily "
 
 
 
 
 
 


Review 10 Jun 2019
Recommended by customer in SS9
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving to a smaller property, and it was challenging fro the removal company to get some of the furniture in. They had to take the front door off.
 
Cost: £528

"The staff were polite and efficient, and when they came across an obstacle, they just worked to fix it, there was no dramas. "
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in SS0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed flat to semi-detached bungalow.
 
Cost: £625

"I'm very happy and impressed with the service received. The guys didnt mess one even this the move was delayed due to completion movers. Really nice and interesting guys. Made the day fun. Would definitely recommend your company.
Thanks "
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in GL5
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Essex to Gloucestershire to a 1st floor flat.
 
Cost: £1596

"Very impressed with the professional, friendly service we received."
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in SS2
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a three bed roomed mid- terrace to a bungalow, two miles away. It went very smoothly from start to finish.
 
Cost: £768

"The move was efficiently handled with very helpful and pleasant removal men.
It was a hassle free experience and we couldn't have done it ourselves! so many thanks"
 
 
 
 
 
 


Review 18 Mar 2019
Recommended by customer in SS3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Gd f1 flat to a Park home
 
Cost: £500

"The lads worked very hard, we were very happy, the chemistry twix young and old porters was evident and we enjoyed there rappor."
 
 
 
 
Team:
Peter Haydon
 
 
 


Review 15 Nov 2017
Recommended by customer in SS7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out to storage and then to new home. Efficient and competent move. Large electric items moved without issue.
 
Cost: £800

"Trustworthy people - even had to call them to pay for storage. Very flexible on timing given. Gals were slow."
 
 
 
 
 
 


Review 14 Aug 2017
Recommended by customer in SS9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was complicated.
We had to move most of our possessions out of one house and into storage one week and from there to our new house.
The reason for this was the date kept moving but each time R and Y Tyers took it in their stride and found a solution.
 
Cost: £3000

"The R&Y Tyers team are fantastic.
From the office staff calmly dealing with the numerous changes to dates and finding solutions to impossible,through to the removals team themselves who worked like Trojans and were polite professional and friendly can't praise them highly enough."
 
 
 
 
 
 


Review 20 Jul 2017
Recommended by customer in DE72
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three staff to pack and load lorry, efficient and courteous overnight move. Arrived on time and unloaded lorry without issues or problems very smooth move.
 
Cost: £1440
 
 
Team:
Robin Peter James
 
 
 


Review 24 May 2017
Recommended by customer in SS0
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £732
 
 
 
 


Review 17 Mar 2017
Recommended by customer in SS1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One day prior spent packing and removing furniture from three small bedrooms. Main living areas packed and cleared on day of move.
 
Cost: £1050

"All went very well. No crises. No damages. All staff very courteous and helpful."
 
 
 
 
 
 


Review 25 Jan 2017
Recommended by customer in SS1
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very happy with the move, staff worked very hard and were most helpful.
 

"The packing service was great we could not have managed without this service.
We would certainly recommend Tyers to our friends.
Well done."
 
 
 
 
 
 


Review 23 Jan 2017
Recommended by customer in CM14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed flat to a 4 bed house. Bed, sofa, chairs, large dining table and clothes.
 
Cost: £408

"The 2 guys worked very hard and got the job done quickly and efficiently. No issue and would recommend."
 
 
 
 
 
 


Review 5 Jan 2017
Recommended by customer in SS1
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from 3 bed house to a 2 bed flat, so fitting everything into the flat was a challenge.
 
Cost: £845

"Excellent work!
Staff were polite, diligent and consistently hard working."
 
 
 
 
Team:
Robin Tye
 
 
 


Review 8 Oct 2016
Recommended by customer in SS7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 5/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various household items moved from steep stairs. Team of guys were great very good and polite. Lots of stuff was already on the drive for the guys to load, so it made the move easier for them.
 
Cost: £264

"Apart from the late arrival when we had arranged a 9 am collection and they turned up at 09:40. We didn't even get a phone call to advise that they were running late. That upset us because we actually brought the time foreword from 10 am - 9 am for 2 reason. Lateness..... there really is no excuse,sorry! oh, 2nd a leg was knocked off in a bathroom cabinet, 2nd the explanation given by the remover was that it was only held on by two screws anyway!!"
 
 
 
 
 
 


Review 23 Mar 2016
Recommended by customer in SS1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Totally brilliant, thank you."
 
 
 
 
Team:
Pete James Dave
 
 
 


Review 10 Mar 2016
Recommended by customer in SS1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth move.
 
Cost: £960

"This is the second time we have used R & Y Tyers and wouldn’t hesitate to recommend them."
 
 
 
 
 
 


Review 3 Mar 2016
Recommended by customer in SS7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2 bed flat to a 4 bed house.
 
Cost: £960

"I felt very comfortable and at ease with Robin when he came to appraise / quote. I was very happy with how well everything was packed and removed. Thank you."
 
 
 
 
Team:
Peter Ty
 
 
 


Review 23 Feb 2016
Recommended by customer in SS1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £40

"Team were courteous and polite. We were delayed by solicitors but team stayed on until gone 6 pm, and drafted in another team, free of charge to finish job. Excellent company and great staff. Happy to recommend this excellent company."
 
 
 
 
 
 

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