Oldhams Removals

Unit 2 Goldicote Business Park, Banbury Road, Goldicote
Stratford-upon-avon
Warwickshire
CV37 7NB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
408 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 408 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" As above, great team, very professional and polite ! highly recommend you - office, admin staff also super efficient and friendly. Very impressed with everything!"   more
 
" Everyone gave 100% effort. Only criticism, on the Wednesday there were too many people i.e 7! another crew arrived from a job about 1pm, adding 2 more to the 5 already working. "   more
 
" Very helpful team and a very efficient move. "   more
 
" Fabulous Very helpful in every way !! Top team. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 9
boxes 12
brilliant 13
C 24
care 12
careful 18
certainly 12
cheerful 15
class 10
courteous 26
credit 9
crew 11
Definitely 12
Delivery 19
difficult 10
easy 12
efficient 49
excellent 81
experience 18
extremely 25
fantastic 15
finish 12
free 9
friendly 54
furniture 12
good 36
great 35
guys 15
happy 11
hard 25
helpful 90
Highly 26
impressed 9
John 9
Oldhams 74
packed 16
Packing 22
pleasant 13
pleased 13
pleasure 11
polite 58
professional 64
recommend 60
recommended 20
removal 39
service 93
stress 18
stressful 24
team 86
Thank 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Jun 2019
Recommended by customer in CY34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional team, polite and super efficient in all ways! very happy and will definitely recommend!
 
Cost: £533

"As above, great team, very professional and polite ! highly recommend you - office, admin staff also super efficient and friendly. Very impressed with everything!"
 
 
 
 
Team:
Tom Daz
 
 
 


Review 22 May 2019
Recommended by customer in B49
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A massive downsize. Packing done for me. A 3 day move.
1 van - disposal.
1 van to sell
1 van - to move.
 
Cost: £2404

"Everyone gave 100% effort. Only criticism, on the Wednesday there were too many people i.e 7! another crew arrived from a job about 1pm, adding 2 more to the 5 already working. "
 
 
 
 
Team:
Daz Jc
 
 
 


Review 20 May 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several fragile pieces of furniture packed and handled carefully.
 
Cost: £1081

"Very helpful team and a very efficient move. "
 
 
 
 
Team:
John And Two Others
 
 
 


Review 16 May 2019
Recommended by customer in CV56
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Fabulous
Very helpful in every way !!
Top team. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
James Myles And 2 O
 
 
 


Review 1 May 2019
Recommended by customer in CV35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from larger property and a big garden - to smaller house and garden.
 
Cost: £1300

"Packing on first day was smooth until 2 extra helpers came and unfortunately moved stuff from shed and garage that should have stayed, just unfortunate, not really anybodies fault."
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 3 bed semi 1/2 mile to 4 bed detached, Included packing, parking in 1st house a challenge. Both parties in the move used same removal company.
 
Cost: £1274

"All went very smoothly. Day 1 packing was very good. Day 2 moving felt a bit rushed, but we were in and everything unpacked from lorry by 3.30 pm"
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in CV35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move
2 + large vans
Lots of garage/ shed items did own packing
 
Cost: £1751

"Very slick move
No problems at all"
 
 
 
 
 
 


Review 24 Apr 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 3 bedroom house to 2 bed bungalow, same town. There were many boxes to deliver. My late husband was an artist therefor I had a large collection on glazed framed, fragile paintings
 
Cost: £816

"My team of Oldhams staff John, Daz, Wal and Matt arrived at 9 am as promised and worked without stopping until every item from house, garden were safely on board the vans and ready to go before 12:00 they were brilliant, happy, helpful, careful and never complained! as my key wasn't available until 3 pm I was getting fraught, they didn't panic or rush finished the job checked I was ok and no damages. Thanks team"
 
 
 
 
Team:
John Daz Wal Matt
 
 
 


Review 23 Apr 2019
Recommended by customer in GL55
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Difficulty of access at destination double yellow wires on busy road flat on 1st floor with stair access rain!
 
Cost: £333

"Excellent service and careful friendly movers. "
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in LL44
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move over long distance- included weekend storage and overnight stop
 

"Move carried out efficiently and on time- no breakages"
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in OX14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It went very smoothly other than my cat getting away. The packers were very understanding!
 

"A really efficient company. So far nothing broken and everything very well packed. The three guys were friendly, polite and very professional. It made a difficult time for less stressful.
From start to finish Oldhams were courteous and understanding.
I would certainly recommend them. Far superiors to Pickfords!"
 
 
 
 
 
 


Review 8 Apr 2019
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move over 3 days, from 3 properties, including a 3rd floor apt with no lift and a loft.
 
Cost: £1794

"A fantastic team of guys creating a 1st class, happy and professional experience and what was a very stressful few days. Thank you. "
 
 
 
 
Team:
Phil Myles Matty
 
 
 


Review 5 Apr 2019
Recommended by customer in CV35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsize from a 4 bed to 3 bed.
 

"One missing picture. "
 
 
 
 
Team:
John
 
 
 


Review 5 Apr 2019
Recommended by customer in CV36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3-bedroom house, including large amount stored in garage and wally books! Packing was included and took place the day before the move.
 

"The men were very friendly and helpful and put a lot of furniture into the van on packing day, Making the actual move day much shorter than it could have been.
My only complaint is that serve boxes that were needed immediately (e.g bedding) were put in corner of a room behind and under other boxes. "
 
 
 
 
 
 


Review 22 Mar 2019
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 week delay between completions, therefore our belongings went into storage at Oldhams facility.
 
Cost: £2750

"We are very pleased with the service from Oldhams "
 
 
 
 
 
 


Review 21 Mar 2019
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 bed town house into 2 bed cottage.
All went well very good service and great team.
 
Cost: £600

"Excellent service from start to finish. Very helpful team. Made the move so much easier. Very much recommended. "
 
 
 
 
Team:
John James
 
 
 


Review 4 Mar 2019
Recommended by customer in CV34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a bungalow into a retirement home
 
Cost: £1136

"Very professional company
Highly recommended"
 
 
 
 
Team:
John
 
 
 


Review 28 Feb 2019
Recommended by customer in CV36
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed house to store - in 2 bites due to time pressure at Oldhams. Moved from store to 3 bed house - straight forward move - but used 6 different staff!
 
Cost: £1686

"All staff treated the move with professionalism. We packed 96% of the contents. Collection and return of boxes very easy. A company I would recommend. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in HD9
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The whole experience was made easier by your service from start to finish
thank you
I would not hesitate to use you and recommend in the future."
 
 
 
 
 
 

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