Oldhams Removals

Unit 2 Goldicote Business Park, Banbury Road, Goldicote
Stratford-upon-avon
Warwickshire
CV37 7NB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
437 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 437 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from all the staff at Oldhames. "   more
 
" The move went really well with no mishaps or delays. Moving staff were excellent, very polite and engaging. We felt as if they were moving with us and not just doing a job. "   more
 
" The 'team' were friendly courteous and very helpful, making the procedure less stressful than expected. "   more
 
" Oldhams stepped into the breach at very short notice after we let down by two other companies. We are now very glad that they did let us down and we used Oldhams as they for exceeded all our expectati...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 11
best 9
boxes 12
brilliant 13
C 28
care 14
careful 19
certainly 12
cheerful 16
class 10
courteous 29
credit 9
crew 11
definitely 12
Delivery 20
difficult 10
easy 12
efficient 54
Excellent 93
experience 19
extremely 25
fantastic 17
fault 10
finish 12
free 9
friendly 65
furniture 14
good 40
great 37
guys 16
happy 11
hard 26
helpful 97
highly 27
Impressed 10
John 11
Oldhams 82
packed 17
packing 26
polite 65
professional 72
recommend 63
recommended 22
removal 44
service 99
stress 19
stressful 26
team 94
Thank 31
trouble 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 Dec 2019
Recommended by customer in CV35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Gary John
 
 
 


Review 2 Dec 2019
Recommended by customer in CV34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a 5 bed house in Startford to a 5 bed house in Warwick. Very smooth and no challenges.
 

"Excellent service from all the staff at Oldhames. "
 
 
 
 
 
 


Review 2 Dec 2019
Recommended by customer in CV34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Cornwall to Warwick.
 
 
 
Team:
Phil Mattie Wayne Jim
 
 
 


Review 2 Dec 2019
Recommended by customer in TR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from a 4 bedroom house to a first floor 2 bedroom flat in Cornwall. Long distance from Warwickshire involving separate days for loading, delivery and return.
 
Cost: £1964

"The move went really well with no mishaps or delays. Moving staff were excellent, very polite and engaging. We felt as if they were moving with us and not just doing a job. "
 
 
 
 
Team:
Tom Wayne
 
 
 


Review 19 Nov 2019
Recommended by customer in NE65
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from the mislands 260miles -packing - loading.
 
Cost: £3886

"The 'team' were friendly courteous and very helpful, making the procedure less stressful than expected. "
 
 
 
 
Team:
Wayne Jim
 
 
 


Review 11 Nov 2019
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed detached house in Balsall common to 5 bed detached house in Oxhill, involving storage for 5 nights.
 
Cost: £1644

"Oldhams stepped into the breach at very short notice after we let down by two other companies. We are now very glad that they did let us down and we used Oldhams as they for exceeded all our expectations.
All the team were very polite, friendly, helpful, patient and good humoured and absolute pleasure to deal with. Many thanks to you all. "
 
 
 
 
Team:
Nyles Daz John Matt
 
 
 


Review 1 Nov 2019
Recommended by customer in B95
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went well despite the last minute nature (lawyers) and Oldhams handled this uncertainty well. Access/logistics were a challenge but handled well.
 
Cost: £3000

"We were rather over whelmed to welcome sir removers! however they were cheerful, polite and worked well as a team. The move went well (see above)"
 
 
 
 
Team:
Jim Wayne John Tom Matty
 
 
 


Review 25 Oct 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from a 4 bedroomed new house (4 yrs old) to an older bungalow.
 
Cost: £1402

"Oldhams were professional throughout. Whole process went very smoothly. Arriving a day earlier than the moving date cause us logistical issues as we had to clean our new property but Oldhams provided their usual excellent service. "
 
 
 
 
 
 


Review 25 Oct 2019
Recommended by customer in DL7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving out of our home but the property we were moving to was not ready, our furniture had to go into storage x 5 weeks later was delivered to our new home.
 
Cost: £2029

"Oldhams were very accommodating as our original move date kept changing.
The personal who collected our furniture were excellent as were the two guys who delivered.
Excellent company. "
 
 
 
 
Team:
Tom Chris
 
 
 


Review 25 Oct 2019
Recommended by customer in LN11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As I was moving across country, the move was a 2 day process, the removal company having to store my goods overnight, and return the following day.
 
Cost: £1598

"The men who dealt with my removal were swift, professional polite and friendly. They did an efficient job, without any fuss on damage incurred. "
 
 
 
 
Team:
Jim Wayne Matthew
 
 
 


Review 17 Oct 2019
Recommended by customer in CV23
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from one house to another in appalling weather.
 
Cost: £1024

"4 very helpful operatives.
When we thought our moving date was going to have to change they arranged a replacement company for us. "
 
 
 
 
Team:
Tom Matthew Phil James
 
 
 


Review 11 Oct 2019
Recommended by customer in CV36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a weekday move packing all done. Moving from 4 bed detached with double garages to 3 bed bungalow with single garage. That was the challenge.
 
Cost: £1306

"The removal lads were absolutely fantastic. Friendly, helpful and professional. When unloading they were amazing giving sound advise and helping over and above!
I could not fault Oldhams, they came recommended!"
 
 
 
 
 
 


Review 9 Oct 2019
Recommended by customer in CV35
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tall house, lots of stairs, tight turns!
 
Cost: £500

"Both office and removal staff are fantastic - they couldn't be more helpful, kind and supportive!
thank you!"
 
 
 
 
 
 


Review 9 Oct 2019
Recommended by customer in SN10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The furniture had to be carried to the second floor via an indoor fire escape.
 
Cost: £2121

"We were delighted with the men doing the move. They were friendly, courteous and very efficient. They were John, Tom and James"
 
 
 
 
Team:
John Tom James
 
 
 


Review 7 Oct 2019
Recommended by customer in CJ35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent job
Everyone very helpful and friendly. "
 
 
 
 
Team:
John Tom Daz
 
 
 


Review 3 Oct 2019
Recommended by customer in LA6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A long distance move from Warwickshire to Cumbria. I chose the packing service from Oldhams. It was a difficult move emotionally as it follows the death of my wife last year. Packing loading over 2 1/2 days and delivery /unload on the 3rd working day.
 
Cost: £3084

"The Oldhams team were excellent. I received very good care and advise from the point of first estimate. There was some uncertainty over move dates initially due to delay from my buyer. Oldhams helped me through this well. Packing and loading was done well, by a professional, friendly team. Everything was done on time and with sensitivity. Unloading was done smoothly and in good time. I have found no breakages and most fragile items have been unpacked. "
 
 
 
 
 
 


Review 30 Sep 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went extremely well with a team of excellent workers.
 
Cost: £1164

"I would recommend anyone to use Oldhams the service was excellent nothing was too much trouble for your team of removes. They helped to make the move less stressful. "
 
 
 
 
Team:
Phil Baz
 
 
 


Review 30 Sep 2019
Recommended by customer in CV8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from large period house to modern detached house.
 
Cost: £6099
 
 
Team:
Phil Baz John
 
 
 


Review 26 Sep 2019
Recommended by customer in DT1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing service.
Into store
Delivery to new address
 
Cost: £5400

"Excellent"
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in CV34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Took 5 days and a lot of boxes, but we very impressed by all the guys involved.
 

"Excellent - the packing was efficient and all the staff involved very friendly and professional. "
 
 
 
 
 
 

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