Pitmans Removals & Storage

Unit 4 Field Dairy Farm, Spetisbury
Sturminster Marshall
Dorset
DT11 9EE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
128 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 128 reviews since 2014
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I can't recommend this company enough. From the initial telephone enquiry through to the finished job was excellent. They were all so friendly. Cheerful, helpful and very hard working. Nothing was t...."   more
 
" The collection of our furniture from France had to be worked out to coincide with another job to make it viable for us. The move went very smoothly from the collection to the delivery. "   more
 
" Excellent service by office and staff."   more
 
" Tracy was lovely and really put me at easy about the move. Jardon and Lee were efficiently and loaded the van like a jigsaw puzzle. Overall was happy with service and would recommend to others. "   more
 
About Us


Looking for a reliable removals company in Dorset?

At Pitmans Removals we offer a comprehensive moving service which ensures that your possessions get from A to B safely.

When moving home it is important that you choose a company that offers peace of mind. Our aim is to provide you with a stress-free move into your new home.

Whether you are moving down the road or across the country, our qualified staff are here to offer you a professional and friendly service.

Why choose Pitmans Removals?

• Free estimates and advice
• Competitive rates
• Friendly and personal service
• Storage facilities available
• Reliable and prompt service
• We are a member of the Federation of Small Businesses
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 95%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 97%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 90%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 5
amazing 3
arrived 10
aspects 4
Attention 3
belongings 3
better 3
boxes 4
Brilliant 3
care 5
Careful 5
carefully 5
certainly 6
Cheerful 5
couldn’t 3
courteous 6
crew 8
damage 5
dates 3
definitely 6
detail 3
difficult 4
easy 7
efficient 15
efficiently 3
excellent 21
experience 6
extremely 4
family 4
Fantastic 3
friendly 33
furniture 12
Good 16
Great 14
happy 7
hard 14
helpful 32
impressed 7
Pitmans 23
Polite 14
professional 16
recommend 21
removal 12
removals 8
service 27
team 18
Thank 10
Tracey 10
Tracy 7
trouble 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Nov 2019
Recommended by customer in DT11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £900

"The collection of our furniture from France had to be worked out to coincide with another job to make it viable for us. The move went very smoothly from the collection to the delivery. "
 
 
 
 
Team:
Lee Mark
 
 
 


Review 20 Nov 2019
Recommended by customer in BH31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We could not get a local company so contacted Pitmans Removal's as they were near the property we were moving to (87 miles away) The only turned up on time a delivered exactly what was promised. We had 4 very large vans fully loaded!
 
Cost: £2400

"I can't recommend this company enough. From the initial telephone enquiry through to the finished job was excellent. They were all so friendly. Cheerful, helpful and very hard working.
Nothing was too much trouble. We will certainly be using them again a I have spread the word of them with friends and colleagues.
A very happy customer. "
 
 
 
 
 
 


Review 18 Nov 2019
Recommended by customer in DT11
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods to store to allow building work.
Store
Return from store.
 

"Excellent service by office and staff."
 
 
 
 
Team:
Leo Mark
 
 
 


Review 11 Nov 2019
Recommended by customer in BH20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 trucks arrive nice and early had been provided with packaging materials which was great. All packed in vans and unloaded in new house by 4:30pm
 
Cost: £840

"Tracy was lovely and really put me at easy about the move. Jardon and Lee were efficiently and loaded the van like a jigsaw puzzle. Overall was happy with service and would recommend to others. "
 
 
 
 
Team:
Jordan Lee
 
 
 


Review 5 Nov 2019
Recommended by customer in DT11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Herts to Dorset. I was moving from the second floor in a block of flats with no lift to a cottage on a narrow country lane.
 
Cost: £1560

"The removal men were incredibly efficient and courteous, managing to manoevre furniture around tricky corner and up narrow staircases without complaining or damaging anything. I will definitely use them next time I move. "
 
 
 
 
Team:
Lee Mark Nick
 
 
 


Review 31 Oct 2019
Recommended by customer in DT11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pitmans moved us twice as we put our belongings into storage. A few items that were not our bust this was soon rectified.
 

"Everything went to plan as they said it would. Punctual and polite. "
 
 
 
 
Team:
Mark Lee
 
 
 


Review 31 Oct 2019
Recommended by customer in DT11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had no challenges only the rain the move was absolutely fantastic
 
Cost: £540

"The Lads were Polite, cheerful, helpful on a wet morning no Mishaps and very. Congehenseive workers recommend them 100%"
 
 
 
 
 
 


Review 27 Oct 2019
Recommended by customer in BH14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents.
 

"All went very smoothly and on schedule. A friendly and helpful team. "
 
 
 
 
Team:
Darren Lee Mark
 
 
 


Review 27 Oct 2019
Recommended by customer in DT11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mark, Lee and Tracey have all been superb!
 

"Can't thank you enough!
Would highly recommend!"
 
 
 
 
Team:
Mark Lee
 
 
 


Review 27 Oct 2019
Recommended by customer in BH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from bungalow to bungalow, did my own packing. Items included a full bungalow of furniture, numerous boxes, two large dolls houses, contents of garage, garden storage unit, garden benches and a number of garden tubs/pots. The team arrived early and we were all packed up by midday. I collected the keys for the new property. The removal team were already outside, ready to unload. All unloaded and put in place by early afternoon. My only job was making the tea.
 
Cost: £816
 

"An excellent service from start to finish, very friendly crew arrived, treated my belongings with care and worked like trojans. Nothing was too much trouble everything was placed exactly where I wanted in my new home and even though I did change my mind a couple of times, they were very obliging and moved items to suit. I had previously used this company and wouldn't hesitate to use them again. Worth every penny."
 
 
Team:
Lee, Mark and Nick
 
 
 


Review 25 Oct 2019
Recommended by customer in AL1
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing from My Dad's house. Delivery to storage 3 days later.
 

"Nice people. Very efficient. Good packing and service. Great service, excellent packing and storage. "
 
 
 
 
Team:
Lee Nick
 
 
 


Review 24 Oct 2019
Recommended by customer in CV35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was from Dorset to Warwickshire including storage for a few weeks.
 
Cost: £2100

"Pitmans removal men are very experienced, dealing with any problem without fuss - awkwardly shaped items no problem for them. They were very prompt, quick workers. Attention to detail was good - pointing out damaged items before loading them and the list of contents for goods going into store. They set up as much as they could - TV, reassembled bed. The only thing I would fault Pitmans on is that when goods go into store, They unload goods for removal lorry and re-load into their storage containers, then re-load to transport to new address. With all this loading and unloading, one of my items got left behind. However Pitmans did find it the same day and delivered it the next - 150 miles, and Lee helped me to move a wardrobe when he arrived. "
 
 
 
 
Team:
Lee Mark
 
 
 


Review 21 Oct 2019
Recommended by customer in DT11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £960

"Very happy. "
 
 
 
 
Team:
Mark Lee
 
 
 


Review 20 Dec 2018
Recommended by customer in SP7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large bungalow to 4 bed house packed on Day 1
Moved Day 2

Too kind to check actual amount paid
 

"Lovely people
Most helpful
Minor Quibble
Labelling of boxes was not complete and some were confusing because old label not crossed through. This caused work on unpacking.
But would not hesitate to use / recommend Pitmans"
 
 
 
 
Team:
Mike Harry
 
 
 


Review 25 Jun 2018
Recommended by customer in DT9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Mark Mike
 
 
 


Review 4 May 2018
Recommended by customer in PO20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2000

"The moving days itself was totally carried out with very friendly and helpful team. All went well on the two days booked for removal of all my furniture of belongings."
 
 
 
 
Team:
Mark
 
 
 


Review 30 Apr 2018
Recommended by customer in BM21
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went to plan.
No real challenges.
 
Cost: £840

"Used firm previously and impressed.
Perhaps not quite and time efficient on the 2nd part into new home was precious, but no complaints and pleased.
I would recommend again."
 
 
 
 
Team:
Mike Mark
 
 
 


Review 27 Apr 2018
Recommended by customer in DT11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a 4th floor with lift to a chalet bungalow on a Saturday.
 
Cost: £540

"A first class team and a first class move.
Thank you."
 
 
 
 
Team:
Mark Shaun Harry
 
 
 


Review 26 Apr 2018
Recommended by customer in BH20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 storey house to 2 storey house.
 
Cost: £800

"Seamless move, excellent service.
It rained but guys put lots of protection down."
 
 
 
 
Team:
Harry Shaun Mark
 
 
 


Review 3 Apr 2018
Recommended by customer in BA11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was from a rural bungalow with numerous outbuildings and sheds to a small mid terrace property, loads of plants in pots and gardening equipment and a distance of about 345 miles.. I am on my own so was really concerned about this move...
 
Cost: £690
 

"I was expecting the move to be stressful and difficult, Tracy visited first and nothing was deemed to be unusual or a problem to move to my new home. Mark and his team arrived on the day and proved that my fears were unfounded.
They were efficient, effective, helpful, considerate, and the move went so smoothly - I was extremely impressed..they did everything that they could to help and even moved some wardrobes more than once, just to see if they would "fit" for me in another place...

I would not hesitate to recommend them, and excellent service, thank you so much. Julie"
 
 
Team:
Mark and crew
 
 
 

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