Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Todds Removals Ltd 9.6/100
1136 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1136 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Todds are superb. I would use no one else. Highly recommended. "   more
 
" Very efficient communication in advance of move (email and telephone) very timely/prompt on move day and smooth process from start to finish. "   more
 
" Service was helpful and efficient, communication clear and value for money was good. All round excellent, friendly service was provided and our house move went well. Thanks for your efforts. "   more
 
" We were very happy with the service and had no breakages. Everything was done on time and the staff were friendly and very professional throughout. Todds were recommended to us and we were pleased the...."   more
 
 
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Customer Reviews
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Review 7 Feb 2023
Recommended by customer in CO15
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £2518
 
 
 
 


Review 2 Feb 2023
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This is the fourth time I have used Todd's absolutely superb.
 

"Todds are superb. I would use no one else. Highly recommended. "
 
 
 
 
 
 


Review 1 Feb 2023
Recommended by customer in BA2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved pre-packed boxes and a few items of furniture from Suffolk to Bath.
 
Cost: £810

"Very efficient communication in advance of move (email and telephone) very timely/prompt on move day and smooth process from start to finish. "
 
 
 
 
 
 


Review 31 Jan 2023
Recommended by customer in IP30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a Bungalow to a 4 bedroom house.
 
Cost: £1176

"Service was helpful and efficient, communication clear and value for money was good.
All round excellent, friendly service was provided and our house move went well.
Thanks for your efforts. "
 
 
 
 
 
 


Review 25 Jan 2023
Recommended by customer in CO5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Challenging driveway on leaving out the guys were not phased. Some heavy stuff but again they just got on with it.
 
Cost: £3000

"We were very happy with the service and had no breakages. Everything was done on time and the staff were friendly and very professional throughout. Todds were recommended to us and we were pleased they were. "
 
 
 
 
Team:
Barry
 
 
 


Review 23 Jan 2023
Recommended by customer in CO9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They care on time and went when all was done.
 

"Very happy all went very well nice men. Happy with the move no complaint. "
 
 
 
 
 
 


Review 11 Jan 2023
Recommended by customer in IP11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unknown shipping containers of 4 + years move to 1st floor apartment very challenging stairs - the crew were superb and had a long long, tiring day!
 
Cost: £1495

"Mostly positive!
A difficult job to do but carried out efficiently and with good humour and patience!
Thank you to Barry, Pete, Nathan, Kyle and Mark. "
 
 
 
 
Team:
Peter Barry Nat Mark Kyle
 
 
 


Review 11 Jan 2023
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Down sizing to a village 8 miles away. Couldn't fault service, they were very patient when we arrived at new house and the previous owner was no way near vacating the house.
 
Cost: £1848

"Todd's team where cheerful and very efficient. "
 
 
 
 
 
 


Review 11 Jan 2023
Recommended by customer in IP11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move went well - had difficulty with getting sofa and out which damaged door, however this was able to be sorted out relatively quickly.
 
Cost: £1668

"Very happy with Todds. "
 
 
 
 
 
 


Review 9 Jan 2023
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 5/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Home to storage
Storage to new home.
 
Cost: £3500
 
 
 
 


Review 7 Jan 2023
Recommended by customer
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Complicated move decanting office and much storage whilst a rebuild in progress. Specialist and other equipment moved in challenging building.
 

"We would recommend Todds. In the middle of this process we unexpectedly had to vacate some other rented storage in record time due to the company falling into administration. Todds helped us move all this at great speed and we were very grateful. "
 
 
 
 
 
 


Review 7 Jan 2023
Recommended by customer in CH77
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 5 bed detached house to a 3 bed detached house.
 
Cost: £782

"It was a straight forward moved from a 3 storey to a 2 storey house. We did our own packing but ample materials were supplied for the purpose. The team who were responsible were excellent.
Overall we were completely satisfied with the removal service and the cost we would definitely recommend Toods removals. "
 
 
 
 
Team:
Steve Dave
 
 
 


Review 7 Jan 2023
Recommended by customer in CO10
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very cold weather - removal van had trouble negotiating gateway on snow and ice and removal gays were exceptional in their efforts to finally manage to get the van through.
 
Cost: £4500

"A very difficult move in tricky conditions carried out cheerfully and efficiently. "
 
 
 
 
Team:
Steve Nathan
 
 
 


Review 7 Jan 2023
Recommended by customer in KW10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A big move from Essex to Northscotland.
 
Cost: £6240

"Very amiable and efficient pair. "
 
 
 
 
 
 


Review 2 Jan 2023
Recommended by customer in CO10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal (and part packing) of furniture and some possessions including oil paintings and clocks, into storage, later returned.
 

"Very efficient service. Export quality packing of grand father clocks and oil paintings, staff all tidy and courteous. Unusual that 2 months later, due to loss of sale. we had to move back to same property regrettably, but staff extra helpful. "
 
 
 
 
 
 


Review 4 Dec 2022
Recommended by customer in CM1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Move went extremely well. The 4 removal men were very polite and knew what they were doing. Would recommend Todds to anyone who were considering a removal company. "
 
 
 
 
 
 


Review 28 Nov 2022
Recommended by customer in IP30
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move took place smoothly a distance of around 9 miles. Keys were available at 13:00 hrs at the new build property and all completed by 14:30 two extra men arrived late A.M to assist the three men who started.
 
Cost: £1854

"Very efficient and professional service. "
 
 
 
 
Team:
Dave Steve
 
 
 


Review 22 Nov 2022
Recommended by customer in IP16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
All good and swift!
 
Cost: £940

"No adverse comment!"
 
 
 
 
 
 


Review 21 Nov 2022
Recommended by customer in IP31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were downsizing from a 3 bed house with the loft to a 2 bed three storey house without a loft with beams and verifying floor levels.
The team immediately identified items that would not go upstairs and took them to the garage without complaint.
 
Cost: £1164

"Our team Barry, Nathan and Carl were brilliant.
They worked hard dispute the foul weather and torrential rain.
There were many boxes and heavy furniture but they took it all in their stride.
In previous move we used another company but now we discovered Todds would use them again.
Thank you.
"
 
 
 
 
Team:
Barry Nathan Carl
 
 
 


Review 15 Nov 2022
Recommended by customer in IP7
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Todds Removals local service are very good workers. "
 
 
 
 
 
 

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