Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Todds Removals Ltd 9.6/100
1057 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1057 reviews since 2010
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The two guys on the day were very helpful and polite. Booking was very easy. Would definitely recommend Todds removals and use their services again in the future!"   more
 
" Fabulous company. Nothing was too much trouble. I have recommended them already."   more
 
" . The brief from the office stated that I (as the client) shd wear a mask and both men entered my home not wearing one I have to say I was very disappointed with the service on the move day for t...."   more
 
" Very pleased with the move no damage and very helpful and courteous staff. Would certainly use Todds again."   more
 
 
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Customer Reviews
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Review 13 May 2022
Recommended by customer in CB22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
30 miles from bungalow to independent living flat. The corner sofa was a particular problem but dealt with very well.
 
Cost: £648

"The two guys on the day were very helpful and polite. Booking was very easy. Would definitely recommend Todds removals and use their services again in the future!"
 
 
 
 
 
 


Review 29 Apr 2022
Recommended by customer in CO6
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My home is quirky with difficult 3-storey stairs but it was no trouble for the team.
Great guys.
 
Cost: £870

"Fabulous company. Nothing was too much trouble. I have recommended them already."
 
 
 
 
 
 


Review 27 Apr 2022
Recommended by customer in SG2
 My Age: 70 + 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 25 Apr 2022
Not Recommended by customer in CO10
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 4/10
The staff were presentable punctual and polite
Value 3/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from second floor flat in Braintree to Clare, Suffolk
 
Cost: £425

". The brief from the office stated that I (as the client) shd wear a mask and both men entered my home not wearing one

I have to say I was very disappointed with the service on the move day for the following reasons:-
. The crew looked scruffy and unkempt.
. Their personal hygiene was not good-even at 8 AM!
. They did not seem experienced in what they were doing even though they admitted "yours was an easy job".
. They did not follow instructions about access to move property - despite written instructions provided in advance as well as verbally on the day.
. Took a whole pack of biscuits but didn't return any. I didn't realize I had to provide them with breakfast.
"
 
 
 
 
Team:
Nat Michael
 
 
 


Review 19 Apr 2022
Recommended by customer in IP31
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3-storey townhouse 4-bedroom to 2-storey house 4-bedroom
 
Cost: £1140

"Very pleased with the move no damage and very helpful and courteous staff. Would certainly use Todds again."
 
 
 
 
 
 


Review 13 Apr 2022
Recommended by customer in CM7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move across town on a Wednesday. Fairly straightforward. Included two motorcycles and lots of garage stuff
 
Cost: £2500

"All went very smoothly. Even came back when medical equipment movers refused to take wheelchair.
Very helpful and friendly team."
 
 
 
 
 
 


Review 12 Apr 2022
Recommended by customer in IP33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 1/2 contents of 3-bed house to a one-bed flat on two flights of stairs
 
Cost: £660

"The team were tremendous came in on time and worked solidly until my three-seater sofa that actually comes apart!
Tried various ways - various doors to get it out of house. Eventually, feet were removed but still problem - finally took arms off after and hidden zips!"
 
 
 
 
Team:
Michael Nathan
 
 
 


Review 7 Apr 2022
Recommended by customer in CO10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal services.
Supplied packing cartons, tape, wrapping.
Two divan beds, flatscreen TV
 
Cost: £588
 
 
 
 


Review 6 Apr 2022
Recommended by customer in SG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent team made the whole move painless.
 

"We moved over two days. Furniture came the next day promptly. Lovely guys would highly recommend."
 
 
 
 
 
 


Review 4 Apr 2022
Recommended by customer in EX20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2010

"Very competent, thorough, and quick without being careless. Having to park the truck on a busy junction, they managed really well and were always courteous.
Always cheerful, considerate, and helpful."
 
 
 
 
Team:
Barry Lewis Karl
 
 
 


Review 4 Apr 2022
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly
 
Cost: £1080

"Everyone very helpful and professional. A very smooth move would definitely recommend."
 
 
 
 
 
 


Review 28 Mar 2022
Recommended by customer in CO10
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As I moved two doors glory and the weather was fine, the boys with good humour walked it through the street with my permission.
 

"Great move!
Well done!"
 
 
 
 
 
 


Review 28 Mar 2022
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £420

"Very pleased with everything the team were very good and helpful."
 
 
 
 
 
 


Review 23 Mar 2022
Recommended by customer in PE15
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From my last house to storage then from storage to my new house
 
Cost: £1332

"Professional at all times."
 
 
 
 
 
 


Review 18 Mar 2022
Recommended by customer in DA4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved on time but had to wait until 5 PM to find out we couldn't complete so they had to take my stuff back to their depot and return two days later.
 
Cost: £588

"Although I had to pay for the second journey it was recovered from my buyer.
The removal men were so helpful and efficient and the cost was amazing value for money."
 
 
 
 
 
 


Review 18 Mar 2022
Recommended by customer in PE31
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The only challenge was the time waiting for completion, for the crew. They were very patient and handled it well.
 
Cost: £1026

"Excellent service one which we would highly recommend."
 
 
 
 
Team:
Pete
 
 
 


Review 9 Mar 2022
Recommended by customer in IP11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We filled two lorries and the house we moved into has 4 storeys which must have been very hard for the boys. They were brilliant and nothing was too much trouble.
 
Cost: £2556

"All staff were polite, helpful and worked extremely hard.
They were professional and organised. Lewis was a super star!"
 
 
 
 
Team:
Adam Peter Rob Lewis Mich
 
 
 


Review 1 Mar 2022
Recommended by customer in CO60
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Because of restricted access required two smaller van loads.
 
Cost: £2161

"Cannot remember names of those who moved us as our priorities were on other things!
Moving was very stressful but both staff worked very hard."
 
 
 
 
 
 


Review 21 Feb 2022
Not Recommended by customer in DT2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 0/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 0/10
The firm took care in packing and handling our property
Service 5/10
The staff were presentable punctual and polite
Value 0/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was a lot of furniture/boxes which had to be left as the house still bad builders in.
 
 
 
 
 


Review 21 Feb 2022
Recommended by customer in CO9
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The guys arrived very promptly and got to work straight away, only stopped briefly for tea and coffee. They managed to remove 1x wardrobe a desk and ottoman from a bedroom where the door didn't fully open because of a sloped roof.
 
Cost: £786

"I can't praise these men enough, the speed at which they worked and their humour throughout. They certainly are a credit to Todds. They made the day so stress-free. Even after waiting for three hours to obtain the key for the new premises, they were still so cheerful. Would certainly recommend Todds to anybody. Also, the estimate was execellent."
 
 
 
 
Team:
Peter Robert
 
 
 

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