Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Todds Removals Ltd 9.6/100
1314 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 1314 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The price represents value for money
 
 
 
Recent Reviews 
 
" Very nice to return to Todds after some years and at a very reasonable price. It was a ghastly, long and arduous job for the three chaps but they remained cheerful and uncomplaining throughout and we...."   more
 
" A good hard working team skilful and professional. Very good office reception ."   more
 
" Very straight forward from start to finish. Good value for the service provided, and were able to accommodate with relatively short notice. Would be very happy to use them again."   more
 
" The teams were without question professional, polite, trustworthy and did the work with humour and respect. I could not fault them in any way. I would without hesitation recommend Todds as the go to...."   more
 
 
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Customer Reviews
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Review 27 Apr 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Big job unpacking 7 containers from a storage unit, having to wait two hours to be able to get in and taking huge care of my stuff on delivery. Long walk to the outbuildings and a pretty hideous job but they did it with enormous good grace.

"Very nice to return to Todds after some years and at a very reasonable price. It was a ghastly, long and arduous job for the three chaps but they remained cheerful and uncomplaining throughout and we had some good laughs. I am so grateful to them for their efforts and would not hesitate to use you again. Warmest thanks must also be stated to Sharon, Jo, Steph and Adam on the admin side who copes with the constantly moving goalposts regarding dates and rallied at the eleventh hour with less than 24 hours' notice. They were calmer than I was! Huge thanks and much gratitude to you all - it has been a pleasure."
 
 
Team:
Barry, Dave, Pete, Sharon, Jo, Steph, Adam and Andrew
 
 
 

Review 25 Apr 2025
Recommended by customer in CO9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From halstead essex to storage at sudbury to north walsham norfolk all home contents and garden equipment.

"A good hard working team skilful and professional. Very good office
reception ."
 
 
Team:
Don't remember-- but would have them again
 
 
 

Review 19 Apr 2025
Recommended by customer in SS4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from one county to another

"Very straight forward from start to finish. Good value for the service provided, and were able to accommodate with relatively short notice. Would be very happy to use them again."
 
 
 
 

Review 17 Apr 2025
Recommended by customer in BN7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My removal was from a 3 bedrooms, 2 reception rooms, 1 dining room and 1 kitchen and laundry room, 1 bathroom and 1 shower room. The removal included large plant pots from the garden. On day one the packers came to pack and wrap ''fragile'' objects and paintings. On day two the truck was loaded On day three the removal team travelled to the new property and unloaded.

"The teams were without question professional, polite, trustworthy and did the work with humour and respect. I could not fault them in any way.
I would without hesitation recommend Todds as the go to removal company."
 
 
 
 

Review 15 Apr 2025
Not Recommended by customer in CO4
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed detached in Colchester to a larger house in Somerset

"Overall I was pleased with the move despite having minor damage to plates, plastic storage boxes and garden ornaments.

After the lorry left, I realised that my aluminium house ladders were not in the rear enclosed garden and must have been left on the lorry. I sent a text 1st thing in the morning to the lorry,for them to return with the ladders but they did not reply and I assumed they were probably half way back to Essex and therefore would not turn around. Once I finally got the internet connected, I emailed to ask if the ladders could be dropped off at a future date. I was shocked to hear they said they had offloaded them but they had not been placed in my rear garden along with all of the other items from my previous garage and garden but they had been left outside the house in the neighbours carpark. These ladders were actually the only items they did not offload from the lorry into my house or rear garden and it simply did not make any logical or practical sense to not deliver them into the garden but to actually walk passed my rear garden entrance, to place my ladders in my neighbours carpark and then to not mention to me where they had been left. Also it is surprising that I never noticed these large and obvious ladders on the floor as I walked in and out all evening. My belief is that they were left on the lorry but even if I am wrong, it was still quite negligent to leave them outside my house in a carpark and not deliver them into the garden with everything else. Todds Removals have not offered any compensation for this loss/error and I am very disappointed and shocked with this and for that reason I cannot and will not recommend them to anyone else."
 
 
Team:
Joe and Adam
 
 
 

Review 3 Apr 2025
Not Recommended by customer in IP3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Very good
 

"The move was good but the loss where huge my match box toys cant be replaced but the rest can like change like air dryer.
Electric kettle
Toster
plus a lot more it's taken a long time because I only found out about match box collection yesterday"
 
 
 
 
 
 

Review 27 Mar 2025
Recommended by customer in Co6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was a complicated one because access to both houses was restricted. The house we moved from was on a steep incline so a full size removal van couldn’t be used. Todd''s overcame this problem by loading everything onto a large transit van and ferrying everything to a full size lorry parked a few hundred yards further up the road. They had to do this about ten times I believe. Access to the new house was on a tight road with access to the garage and garden being down a small lane which the lorry couldn’t access, so everything for the garage and garden had to be taken further.

"We couldn’t have received a better service from Todd’s, from quotation through to completion of removal. For various reasons we ended up with only a few days between exchange of contracts and completion so we couldn’t confirm removals until only a few days beforehand. Despite such short notice Todd’s accommodated the move perfectly, fitting us in around other work, alleviating the stress for us. Everyone involved was very helpful and friendly which made everything a little bit easier."
 
 
Team:
Peter, Adam, Michael and one other really helpful guy
 
 
 

Review 13 Mar 2025
Recommended by customer in CM7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent packing service. The lads packing and later loading were very efficient and covered all issues well.

"The move went very well and was all carried out on time with no breakages or damage. All in all a very good job. An excellent move."
 
 
Team:
Mike and John
 
 
 

Review 7 Mar 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a large countryside barn to a village property. Todds did the packing but not the unpacking.

"Everything went according to plan, the team were very supportive and polite and nothing was too much trouble. They packed very expertly some unusual and precious items as well as a lot of pictures.

There aren't any improvements I could suggest."
 
 
Team:
Pete, Mike, Adam, Aaron, Steve
 
 
 

Review 24 Feb 2025
Recommended by customer in PE13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move ran smoothly with 4 great guys and 2 vans on the 5th and then we had them again on the 11th to remove more stuff from storage at the cost of £1300 approx again which ran smoothly with 3 smashing guys this time.

"We have used Todd’s in the past so knew them to be an excellent company.
They supplied box’s and bubble wrap with all the other sundries as soon as we needed it."
 
 
Team:
Sorry can’t remember
 
 
 

Review 11 Feb 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bed house locally in same village

"Excellent service provided from Todd’s from start to finish. From the initial visit, to the delivery of boxes and bubble wrap etc, and the move.
Nothing was too much trouble for the guys on the move day and everything arrived safely the other side with zero breakages.
Very professional and decent guys. We would highly recommend Todds.
"
 
 
 
 

Review 11 Feb 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 11 Feb 2025
Recommended by customer in IP9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move took a while as the team packed us up by 10.30 however we did not complete until 4.30pm so the team were unloading in pitch black.
 

"The team worked like absolute machines, but were also so careful and quite. I was amazed!
I dont quite know how they remembered how the beds/cot went back together but they did. They were an absolute credit to the business. "
 
 
 
 
 
 

Review 5 Feb 2025
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
A good team and all went well.
 

"Excellent hard working team, friendly, helpful and nothing too much trouble. "
 
 
 
 
 
 

Review 4 Feb 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
As we expected the Todd’s team carried out the removal to our complete satisfaction. Nothing too much trouble.

"A very professional team. Thoughtful and careful with our furniture and personal items.

In all they were very efficient and obviously had the removal experience down to a well oiled machine of speed and efficiency. Happy to recommend Todd’s Removals Ltd."
 
 
Team:
Peter, Mark and 2 others
 
 
 

Review 1 Feb 2025
Recommended by customer in CO9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 30 Jan 2025
Recommended by customer in IP7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Limited access heavy garden pots egg chair.
 

"The two man team came the day before to load boxes
They arrived on time and were efficient and informative
They handled our property with care they were great. "
 
 
 
 
 
 

Review 23 Jan 2025
Recommended by customer in DL13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was over a long distance and included heavy and awkward items.
 

"I can only say that the team were brilliant. Nothing was too much trouble for them even with the associated old items we wanted to move. They made the whole experience much easier and were good company over the four days.
Than you to you all. "
 
 
 
 
Team:
Pete Barry
 
 
 

Review 23 Jan 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving to a new build house in adjacent garden. Access via muddy garden path.
Heavy items only - furniture boxes of books (packed by us) and garden tubs and pots.
 

"Helpful from start to finish. Discussed ways of managing move, cheerfully worked with and round remaining workmen in new house consulted on location of items in house and garden. We have used Todds in 1980s - storage in and out & 2010s moving within village and they have always provided excellent service. "
 
 
 
 
 
 

Review 17 Jan 2025
Recommended by customer in CM77
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Sible Hedingham to Braintree. Nothing was too much hussle. Everyone was amazing.
 

"Thank you so much! even with all the waiting everyone was amazing.
If we moved again which we will never do I would 100% use you again. "
 
 
 
 
 
 
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