Low Fell Removals

Portobello Lane, Roker
Sunderland
Tyne and Wear
SR6 0DN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Low Fell Removals 9.7/100
280 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 280 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" No major issues. Removal team arrived on time. Worked hard and were pleasant. Took care. Very happy with service."   more
 
" Great care taken to protect possessions and decor at all times. Floors protected with movers coverings, all Furniture wrapped and protected. Excellent service by experienced personnel."   more
 
" Quick, efficient, well executed. Hard working and very respectful team Very impressed excellent job. "   more
 
" Brilliant service made even better by the comedy duo - Terry and Nicky! Nothing was a bother they made the day run smoothly and with 2 small children to move I really appreciate that. We have used a...."   more
 
 
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Customer Reviews
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Review 2 Apr 2020
Recommended by customer in DH3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They were excellent and would recommend them in the future to friends and family.
 
Cost: £860
 
 
 
 


Review 12 Dec 2019
Recommended by customer in NE16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 bedroom house to bungalow.
 
Cost: £750

"No major issues.
Removal team arrived on time. Worked hard and were pleasant.
Took care.
Very happy with service."
 
 
 
 
 
 


Review 8 Oct 2019
Recommended by customer in DH4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large flat to small bungalow (Newly renovated)
 
Cost: £420

"Great care taken to protect possessions and decor at all times. Floors protected with movers coverings, all Furniture wrapped and protected. Excellent service by experienced personnel."
 
 
 
 
Team:
Nick Terry
 
 
 


Review 30 Sep 2019
Recommended by customer in SR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3rd floor appt to ground floor - no lift packing included wardrobe boxes used
 

"Quick, efficient, well executed.
Hard working and very respectful team
Very impressed excellent job. "
 
 
 
 
Team:
Terry Nikki Steven
 
 
 


Review 26 Sep 2019
Recommended by customer in SR6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from 3 bed terrace to 3 bed semi in South Bents. We used a van to move all the small items but booked low fell for all large items. Terry and Nicky worked tirelessly to get the job done well really couldn't have done it without them.
 
Cost: £450

"Brilliant service made even better by the comedy duo - Terry and Nicky!
Nothing was a bother they made the day run smoothly and with 2 small children to move I really appreciate that. We have used a cheaper company company before and the service just simply does not compare
Thank you so much, The Dolans."
 
 
 
 
Team:
Terry Nicky
 
 
 


Review 6 Sep 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had done as much as possible to help removers in packing boxes appropriately, taking dining table no pieces, emptying as many plant pots as possible.
Nasty wet packing time for men but dry to unload at bungalow. Men managed to fit our kingsize bed into gab left. Excellent efforts all day from them.
 

"Our two removal men Alan and Ken were excellent and made the task look easy.
Mark who did our assessment was superb and advised us wisely on all aspects of the move.
The ladies on reception were very helpful as were the men who helped with the box purchasing and the bubble wrap and paper.
I would not hesitate to recommend Low Fell Removals to anyone.
We are now unpacking and settling in :)
Thank you all. "
 
 
 
 
Team:
Alan Ken
 
 
 


Review 17 Jun 2019
Recommended by customer in NE38
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed semi to 3 bed terrace, including dismantling re-assembly of wooden cabin bed.
 
Cost: £312

"4 guys came in total for the move and were absolutely brilliant.
Terry and Nicky were especially helpful, lovely guys, couldn't have been any nicer. A real credit to the company. "
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in NE25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Workers were polite, efficient and help make the move very straight forward and as stress free as possible. "
 
 
 
 
Team:
Terry Terry Nicky
 
 
 


Review 16 May 2019
Recommended by customer in SR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house removal into a new address no issues.
 
Cost: £420

"The person who came out to do a quote was friendly, clear on what to do with my belongings and how to book.

On the moving day Terry and Nicky were fantastic, quick, efficient and good fun. Went out of there way to help out with a couple of little issues in the new house locating the key for the rear gate, access to electric and gas meter.

Couldn't have asked for more. "
 
 
 
 
Team:
Terry Wilson Nicky Wilkin
 
 
 


Review 29 Apr 2019
Recommended by customer in LL49
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very difficult driveway address with no parking. A long carry for goods up a steep path, then another climb in garden to front door.
 
Cost: £1700

"Everything was quickly and safely packed in the van. Staff were friendly and professional. They were light hearted about the challenges and worked very hard and cheerfully. I would recommend this company as they did their jobs, and more. They made our moving day fun. "
 
 
 
 
Team:
Billy Rennison David Ketl
 
 
 


Review 3 Apr 2019
Recommended by customer in SR6
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collected Thursday, held overnight delivered Friday to first floor apartment.
 
Cost: £1344

"Efficient, professional service throughout process. "
 
 
 
 
 
 


Review 15 Mar 2019
Recommended by customer in SR6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £450
 
 
Team:
Billy Steve
 
 
 


Review 11 Mar 2019
Recommended by customer in SR7
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to House move
Seaham to Sunderland
 
Cost: £550

"Staff where fantastic from start to finish.
Removal men very friendly and nothing was to much of a problem. They are an asset to your company."
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in SR2
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lawn carried round back lane and into yard
 

"We were so happy how the move was organized. it was trouble free for my parents, who were both not very well at the time. Excellent, friendly and helpful staff we will recommend service without hesitation.
Thank you very much"
 
 
 
 
 
 


Review 11 Feb 2019
Recommended by customer in YO62
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quick, Efficient service only one challenge a sofa which weight approx 20 stone handled very well.
 

"Very professional team of removers cannot praise Ken and his team enough everything was moved in a orderly way and placed where we wanted it."
 
 
 
 
Team:
Kenneth Scott Ken Morrow
 
 
 


Review 11 Feb 2019
Recommended by customer in SR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £336

"This is the second time we have used this company and have been more than happy with your service, nice friendly staff and inexpensive service.
Thank you"
 
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in DH2
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty normal house move.
Quite a few steps involved.
 
 
 
 
 


Review 22 Jan 2019
Recommended by customer in DH4
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The guys were very professional and helpful they went way above what most removal men do. Can't praise them enough."
 
 
 
 
 
 


Review 17 Jan 2019
Recommended by customer in SR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed semi of limited amount of goods to a small flat.
 
Cost: £440
 
 
Team:
Nick Terr
 
 
 


Review 10 Jan 2019
Recommended by customer in ME34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from old house to new house went smoothly
 
Cost: £300

"The 2 Lads who did the removal were cracking, Hard working and never stopped"
 
 
 
 
 
 

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