C Bain of Upminster

164 Upminster Road
Upminster
Essex
RM14 2RB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Bain of Upminster 9.8/100
483 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 483 reviews since 2006
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team was amazing. They turned up on time weíre courteous and professional throughout the day. Itís a stressful time but I was never in the way. When coming to review what was to be moved Andy exp...."   more
 
" The team worked really well. Speedy and efficient. Most helpful in placing furniture."   more
 
" Bains were slightly more expensive than others. But boy, was it worth it! Highly recommended."   more
 
" We spoke to a number of local companies but C. Bain stood out for their personal service and competitive quote. They did not disappoint on moving day, with everything handled with care and professiona...."   more
 
 
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Customer Reviews
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Review 13 Mar 2021
Recommended by customer in RM16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a second floor flat to a three bedroom house
 
Cost: £900
 

"The team was amazing. They turned up on time weíre courteous and professional throughout the day. Itís a stressful time but I was never in the way.
When coming to review what was to be moved Andy explained how everything that was going to be moved should be packed or otherwise.
They delivered and more.
Frankly if you are moving home donít use anyone else 👍"
 
 
Team:
Andyís team
 
 
 


Review 6 Mar 2021
Recommended by customer in CO13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from ground floor flat to another ground floor flat.
 
Cost: £1122

"The team worked really well. Speedy and efficient. Most helpful in placing furniture."
 
 
 
 
Team:
Andy Kevin Wil
 
 
 


Review 22 Feb 2021
Recommended by customer in CT18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bains moved us during the pandemic and a period of very bad weather with ice and deep snow. The team were very professional, punctual and above all cheerful.
 

"Bains were slightly more expensive than others. But boy, was it worth it!
Highly recommended."
 
 
 
 
 
 


Review 5 Feb 2021
Recommended by customer in TN1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3 bed property in Romford to Kent (approx. 40 miles). Same-day move, we did all packing ourselves but materials and guidance provided by C. Bain.
 
Cost: £1400
 

"We spoke to a number of local companies but C. Bain stood out for their personal service and competitive quote. They did not disappoint on moving day, with everything handled with care and professionalism.

Particular credit to Andy, who during the home survey stood out for his diligence and clear communication. It was very reassurring knowing that he would be the foreman on the day. We may not have explicitly discussed every code of practice point raised in the questionnaire here, but he did draw my attention to the full T&C's and was available personally via the phone to discuss any questions I had.

The office was very amenable with holding a provisional moving date for us without charge as long as possible, because we were doing a last minute exchange. I did have to chase up a couple of times to arrange the delivery of packaging materials, although this was well before our move was confirmed and during the week before Christmas.

On moving day itself; the team of 3 (led by Andy) were punctual, friendly, and diligent. Everything went smoothly and I can't fault the service."
 
 
Team:
Andy & crew
 
 
 


Review 2 Feb 2021
Recommended by customer in CO13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1350

"All went well from loading to unloading all fine and went like clockwork."
 
 
 
 
 
 


Review 19 Dec 2020
Recommended by customer in CM3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was on a Monday and Pre-load on Saturday worked very well. New address is in 'narrow' lane which was checked out by Bains prior to move.
 
Cost: £1974

"We had previously used Bain in 1999 for home move and was very satisfied. Andy and his team provided a very efficient, professional and friendly service during this latest move. Very pleased and would recommend them."
 
 
 
 
 
 


Review 27 Nov 2020
Recommended by customer in CO5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved on 28.10.2020

Limited off st parking @Franmil road - moved to west mesea.
 
Cost: £1350

"The whole service, from speaking to Linda in the office and then Andy (who gave great advice with regards to packing and the team on move day was great.

Moving is stressful and especially during COVID however nothing was ever a problem.

Linda helped in the office as the solicitors kept changing Clak and Andy and team on the day were polite and fantastic.

Move was stress free and experience great."
 
 
 
 
Team:
Andy
 
 
 


Review 11 Nov 2020
Recommended by customer in NR33
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All items pre packed with care loading and unloading also done carefully to protect furniture from damage.
 
Cost: £3600

"Although there was some initial confusion over the time table for the move everything went smoothly and efficiently. "
 
 
 
 
 
 


Review 5 Nov 2020
Recommended by customer in RM14
 My Age: 60 - 69 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
C Bain moved us excellent ☺
 
Cost: £1734

"Excellent service really helpful and considerate."
 
 
 
 
Team:
Andy And Team
 
 
 


Review 30 Oct 2020
Recommended by customer in RM3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Romford to Harold Wood. Also dismantled our very large trampoline.
 
Cost: £1236
 

"Andy and his team were very professional and friendly. Everything was explained to me beforehand and if there was anything I was unsure of, all I had to do was call them and ask and they were always so helpful on the phone. We had a very large trampoline to be moved and they came the day before to dismantle and carefully packed and placed all of the parts together ready for the next day. On moving day, nothing was too much trouble and they helped in every way possible. They worked so hard and even though we did not get the keys to our new home till a lot later that day, they made sure that everything was carefully brought in and placed in the correct room. I couldnít have coped without them! Excellent service from start to finish. Great price for a fantastic service. Thank you 😁😁😁"
 
 
 
 


Review 7 Aug 2020
Recommended by customer in CO13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Andy and Jay came in the day before the move to start packing (kitchen and bedrooms) moving day Andy and his team arrived on time, packed rest of our china and everything went into the van very carefully and precisely. They were very patient and understanding as completion was delayed by 3 hours. They never made us feel awkward and everything was unloaded carefully and put into the relevant rooms.
 
Cost: £1338

"Andy and his team were always courteous polite and Andy checked with us what we wanted and where we wanted boxed to go. Nothing was too much trouble.

Would thoroughly recommend C Bain nothing was rushed, they were very careful and nothing got broken or went missing."
 
 
 
 
Team:
Andy
 
 
 


Review 27 Apr 2020
Recommended by customer in RM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic smooth operation live on main road- packed us up on sat when traffic quiet - last bits Monday - so clean and calm 10/10
 
Cost: £6600

"Sadly I mislaid a lamp in the move- this was replaced and apology made - we don't know how was mislaid but no trouble at all when I raised.

Fantastic Service. "
 
 
 
 
Team:
Andy
 
 
 


Review 7 Apr 2020
Recommended by customer in CM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £636

"The Darreus were so good. "
 
 
 
 
Team:
Darren Darren
 
 
 


Review 2 Apr 2020
Recommended by customer in RM14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was in a desperate situation, had to move from my house to two houses and all within a weeks notice.
 
Cost: £3000
 

"A friend recommended Bains and what I thought was an impossible task turned out to be an amazing experience. Andy and his team were so professional, and just took care of every detail with constant communication and attention to detail.

If your looking for a removal firm then definitely select Bains!!
Thanks guys you were amazing and a joy to watch you make a complex task look simple."
 
 
Team:
Andy
 
 
 


Review 13 Mar 2020
Recommended by customer in PE36
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 bedroom house in having with garden and loft, to a 5 bedroom house in Norfolk coast. Very narrow corridors and doors access to garden through the house.
 
Cost: £3318

"From initial enquries to completion of the removal we found all the staff at Bains to be highly professional and friendly."
 
 
 
 
Team:
Andy
 
 
 


Review 26 Feb 2020
Recommended by customer in RM2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Outstanding service. Could not fault it."
 
 
 
 
 
 


Review 31 Jan 2020
Recommended by customer in NP16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Upminster to Chepstow.
 
Cost: £2350

"They made a very stressful time go smoothly.The team acted professionally and nothing was too much trouble for them would highly recommend them. "
 
 
 
 
Team:
Andy Darren Kevin
 
 
 


Review 20 Jan 2020
Recommended by customer in RM15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1458
 
 
 
 


Review 16 Jan 2020
Recommended by customer in CV32
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a 100 mile move.
 
Cost: £1866

"We have used Bains four times and they are excellent - very efficient, polite and trustworthy. "
 
 
 
 
Team:
Andy Kevi
 
 
 


Review 11 Dec 2019
Recommended by customer in RM11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £966

"Andy and his team were superb from quotation to finish.
We had a couple of problem near exchange etc. And Linda and Andy were extremely sympathetic and helpful.
C Bain go way beyond them, Normal condition of service and contract friendly, efficient a wonderful family firm. "
 
 
 
 
Team:
Andy Linda
 
 
 

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