C Bain of Upminster

164 Upminster Road
Upminster
Essex
RM14 2RB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Bain of Upminster 9.8/100
499 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 499 reviews since 2006
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" C Bain were recommended to us and that is why we approached them first. From Andyís first visit to the end of the move we felt totally confident with C Bain. We knew exactly what was happening and wh...."   more
 
" The move was from a 4 bedroom house to a 3 bedroom house just a mile away on a Friday which is usually the busiest day. The guys came and packed up about 75% the day before but only items that we were...."   more
 
" C Bain were excellent in moving my belongings from Hornchurch to Birmingham. The team were friendly, good fun and most all, very efficient, and professional. I couldn't want for more; nothing was too...."   more
 
" Andy and his team provided an impressive service on our move from Upminster to Wales. Queries were answered timely and accurately and the whole process worked as detailed on the quote. Even when the u...."   more
 
 
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Customer Reviews
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Review 20 Nov 2023
Recommended by customer in SS9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
C Bain moved us from Hornchurch to Leigh on Sea on an extremely hot day in September 2023
 
Cost: £1926
 

"C Bain were recommended to us and that is why we approached them first. From Andyís first visit to the end of the move we felt totally confident with C Bain. We knew exactly what was happening and when, and despite us having to change the date this was not a problem. Packing materials were supplied nice and early, and a very good explanation given how to pack.

On the day of the move the team turned up nice and early, and despite the excessive heat worked like troopers all day to move all our household items without a fuss. We actually felt sorry for them as they were sweating so much, but they remained cheerful and approachable.

All our household items were moved as agreed and nothing was damaged whatsoever. At the new property all items were sited as marked on the boxes, the beds were built and clothing rails were erected to put all our clothes on where required.

We would highly recommend C Bain as they took a lot of the stress out of our move day, and provided good value for money as well. They are a really nice group of people who provide a professional yet personal service that you can rely on."
 
 
Team:
Andy and his 2 colleagues, and Linda in the office
 
 
 


Review 21 Aug 2023
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a 4 bedroom house to a 3 bedroom house just a mile away.
 
Cost: £1710
 

"The move was from a 4 bedroom house to a 3 bedroom house just a mile away on a Friday which is usually the busiest day. The guys came and packed up about 75% the day before but only items that we were happy for them to take. They were prompt, efficient, polite and personable. I cannot fault any part of the move that they were involved in and would highly recommend them to anyone. Everyone that helped me with the move was very impressed by them and their service, professional from beginning to end. They made what could have been a stressful day extremely easy. They were also the most competitively priced. An absolute win on all areas. Would definitely recommend. Many thanks guys."
 
 
 
 


Review 7 Feb 2023
Recommended by customer in B14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a 2 bed flat in Hornchurch to 3 bed detached in Birmingham. Apart from my computer, tv, home cinema, 800 blu rays there wasn''t too much more to take.

"C Bain were excellent in moving my belongings from Hornchurch to Birmingham. The team were friendly, good fun and most all, very efficient, and professional. I couldn't want for more; nothing was too much. They were on the ball and took a lot of stress out of the move. Thanks guys, you were magic!"
 
 
Team:
Andy and the team
 
 
 


Review 5 Feb 2023
Recommended by customer in LL40
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Upminster to Wales with a lot of fragile glass items and large paintings that were given a lot of care when packing and they arrived safely at our final home.

"Andy and his team provided an impressive service on our move from Upminster to Wales. Queries were answered timely and accurately and the whole process worked as detailed on the quote. Even when the unloading became a hill marathon for the team they took it in their stride and remained courteous. I would definitely recommend C. Bainís if you are moving and require a great service."
 
 
Team:
Andy and the team
 
 
 


Review 13 Dec 2022
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Whole house and garden
Appx 70 miles.
Including upright piano.
 
Cost: £4700

"Staff conduct was exceptional
Worry free service.
BAR T and C's are convoluted / overly complex with multiple cross reference between clauses: Not easy to read or follow. "
 
 
 
 
Team:
Dave Andy Chris
 
 
 


Review 18 Aug 2022
Recommended by customer in CH4

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
240 mile move from Rainham to Chester.
 
Cost: £2700
 

"We were rather daunted at the thought of the move to our new home in Chester from Rainham Essex.

However as soon as Andy arrived to evaluate the removal costs and logistics our minds were put at rest. Andy was polite,positive and professional. Of the three removal companies we spoke to and had 'estimates' Andy's caring attitued swayed it for us.

On removal day Andy and his team arrived on time. They were considerate and took great care in covering and protecting the areas in which they were working. After a couple of hours we offered the team a cuppa which they gratefully accepted. During this short break in the garden they spotted a football and started a 'kick around'. Our pet dog Pepper joined in and great fun was had by all. Pepper won by 2 goals to 1.

Because of the distance of the removal in meant a 2 day job. We travelled up on the day of completion and Andy and his team drove up and parked up overnight near Chester.

On the second day Andy and his team once again arrived on time and showed the same care and attention they showed on the first day. The team were easy to get along with and had a great sense of humour.

We would like to thank Andy and his team for all their hard work. It made what is a stressful time so much easier to cope with."
 
 
 
 


Review 9 Aug 2022
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A short distance move, but with all our belongings needing two lorries to move them. Both lorries needed to reverse down a tight cul-de-sac negotiating parked cars, which was achieved safely and efficiently.
 
Cost: £1800
 

"Through the whole process everyone at C. Bain were extremely helpful and professional.

From the initial visit where Andy was polite and explained the whole process.

Then despite a protected move which went on for nearly a year, with multiple attempts at agreeing dates with the chain meaning that I called the office many times to check on potential dates, and each time Linda was very understanding, polite, and helpful during this stressful time.

When the move day finally came, Andy and the team got started nice and early, loading two lorries very efficiently. Despite the temperature increasing by the time we had the keys for our new home, the team cracked on with the unloading and worked tirelessly. Throughout the load and unload everyone was very helpful and professional.

What could have been such a stressful day was actually made very easy with the help of Andy and the team.

A great price and great service, they were one of five companies we asked to provide us with a quote. Overall, we would definitely use C. Bain of Upminster again and would highly recommend everyone to use them.

We would like to thank them all for their help through the whole process."
 
 
Team:
Linda and Andy, and the team on the move day.
 
 
 


Review 8 Mar 2022
Recommended by customer in CO13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We used C. Bain of Upminster for our move from Romford to Frinton-On-Sea. We opted for self-packing, but included dismantling and reassembly of 3 beds. We moved from a 3-bedroom house to a 4 bed, 60 miles away. We also have a lot of large furniture, American fridge freezer, and a large shed to empty. The 3 bed house is on a tight road that has a lot of cars and also has some steps either side for access, and the new house down a cul-de-sac.
 
Cost: £1410
 

"Through the whole process they were extremely helpful and professional! From the initial visit Andy was polite and explained the whole process, giving estimates on time scales and even what to do at certain points of the sale and purchase process. I called the office many times to check and pencil in any dates that the chain proposedÖ and even though this changed many times, Linda was very understanding, accommodating and helpful during this stressful time. They delivered all the materials we needed well in advance and provided more than enough for our needs.

When the day came, Andy and the boys got started nice and early, and despite the rain, and road being blocked with cars, they were proactive and started the process of loading. We opted for dismantling of beds, which they also assemble the other end to make life a bit easier on the day. The contents of our 3 bed house was loaded on to the lorry by 11am. The new house was over an hour away, but when we arrived to Frinton the keys were ready, and so were Andy and his team, who were waiting for us at the property. They started unloading at 1pm and finished at 3pm, with all boxes in the correct rooms, including assembling the beds! What could have been such a stressful day was actually made easy with the help of Andy and the team. Overall, we would definitely use C. Bain of Upminster again and would highly recommend everyone to use them! We would like to thank them all for their help through the whole process.
"
 
 
Team:
Andy Slemmings
 
 
 


Review 6 Mar 2022
Recommended by customer in IP7

 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a move from Essex to Suffolk, with 30 years'' of possessions.

"The removal men were very polite, efficient and helpful and made a stressful experience much easier. They gave us additional help with the packing, for a reasonable price. Without them we wouldn't have been able to do it."
 
 
 
 


Review 3 Mar 2022
Recommended by customer in CM1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Incredibly professional service. We moved during storm Eunice and it was difficult for the movers but they did a wonderful job.
 
Cost: £1266

"Wonderful job!"
 
 
 
 
Team:
Paul
 
 
 


Review 14 Feb 2022
Recommended by customer in S10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a 2-storey detached house of 3-beds to a 4-storey detached tova house.
 
Cost: £6534

"As above, the move was a challenge given to the 4 floors, 2 access points, and numerous stairs/twists and turns.
Andy and his team were exemplary in every regard. Always keeping us fully informed, they were all timely, courteous, attentive, and highly aware of protecting our goods and the house.
Nothing was too much trouble, changes were accepted gratefully, and the team ensured that a stressful process was managed expertly and professionally.
Andy and his team were superb."
 
 
 
 
Team:
Andy
 
 
 


Review 14 Jul 2021
Recommended by customer in RM14
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was as stressfree an experience as is possible.
 
Cost: £2345

"The team of movers were professional throughout, were polite, friendly, and exercised carefulness at all times.
Their attitude rendered the whole move as stressfree and trouble free as possible.
Thank you."
 
 
 
 
 
 


Review 7 Jun 2021
Recommended by customer in RM14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 3-bed semi to 5-bed semi-detached house set over 3 floors
 
Cost: £1170

"First impressions are very important and Andy was both professional and personable. From our first meeting, I knew they were the company for us.
Brilliant on the day, Andy, Billy, and Kevin make a great team. They were also very nice to our children when they come home from school.
Cannot recommend highly enough!"
 
 
 
 
Team:
Andy Kevin Billy
 
 
 


Review 1 Jun 2021
Recommended by customer in RM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very helpful and professional"
 
 
 
 
Team:
Andy
 
 
 


Review 12 May 2021
Recommended by customer in RM11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £978

"Very pleased with the service provided. Very professional and friendly."
 
 
 
 
 
 


Review 12 May 2021
Recommended by customer in CM7
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Can only give praise for a good, if not excellent experience.
We were dreading it, but the removal men did a remarkable good job.
Thanks to all involved."
 
 
 
 
Team:
Andy Bill Kev John
 
 
 


Review 13 Mar 2021
Recommended by customer in RM16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from a second floor flat to a three bedroom house
 
Cost: £900
 

"The team was amazing. They turned up on time weíre courteous and professional throughout the day. Itís a stressful time but I was never in the way.
When coming to review what was to be moved Andy explained how everything that was going to be moved should be packed or otherwise.
They delivered and more.
Frankly if you are moving home donít use anyone else 👍"
 
 
Team:
Andyís team
 
 
 


Review 6 Mar 2021
Recommended by customer in CO13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from ground floor flat to another ground floor flat.
 
Cost: £1122

"The team worked really well. Speedy and efficient. Most helpful in placing furniture."
 
 
 
 
Team:
Andy Kevin Wil
 
 
 


Review 22 Feb 2021
Recommended by customer in CT18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bains moved us during the pandemic and a period of very bad weather with ice and deep snow. The team were very professional, punctual and above all cheerful.
 

"Bains were slightly more expensive than others. But boy, was it worth it!
Highly recommended."
 
 
 
 
 
 


Review 5 Feb 2021
Recommended by customer in TN1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 3 bed property in Romford to Kent (approx. 40 miles). Same-day move, we did all packing ourselves but materials and guidance provided by C. Bain.
 
Cost: £1400
 

"We spoke to a number of local companies but C. Bain stood out for their personal service and competitive quote. They did not disappoint on moving day, with everything handled with care and professionalism.

Particular credit to Andy, who during the home survey stood out for his diligence and clear communication. It was very reassurring knowing that he would be the foreman on the day. We may not have explicitly discussed every code of practice point raised in the questionnaire here, but he did draw my attention to the full T&C's and was available personally via the phone to discuss any questions I had.

The office was very amenable with holding a provisional moving date for us without charge as long as possible, because we were doing a last minute exchange. I did have to chase up a couple of times to arrange the delivery of packaging materials, although this was well before our move was confirmed and during the week before Christmas.

On moving day itself; the team of 3 (led by Andy) were punctual, friendly, and diligent. Everything went smoothly and I can't fault the service."
 
 
Team:
Andy & crew
 
 
 

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