White & Co plc

International House, Britannia Business Park Britannia R
Waltham Cross
Hertfordshire
EN8 7PF

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating White & Co plc 9.3/100
118 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 118 reviews since 2009
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.2/10 Packing & Handling Rating 9.2
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 8.8/10 Value Rating 8.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" When the time came to move whites were fully booked for weeks but they arranged with another company they use to move us called regal they were also very good polite and very helpful Iíll like to ...."   more
 
" My move from a 3 bed town house in Essex to a 3 bed house in Dorset whilst working from home was a challenge in itself. Our house was more or less packed from February 2020 due to pandemic delays eve...."   more
 
" Could not be faulted. I had 5 quotes they were not the cheapest nor were they the most expensive. I followed the reviews and rightly so, the operations team and office team were great and answered all...."   more
 
" From start to finish was great. Communication from sales to account manager was very good and quick. 3 guys on the day were very fast and friendly. Made a stressful part of the move very easy for me...."   more
 
 
About Us

     
Customer Reviews
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Review 17 Apr 2021
Recommended by customer in AL2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to cancel our move because contracts were not finalised this occurred a penalty but this became we cancelled the move but we have to pay the full cancellation fee because we wanted whites to move us at a later date this is because my wife brother used whites to move them from London to Devon and they were excellent
 
Cost: £1600
 

"When the time came to move whites were fully booked for weeks but they arranged with another company they use to move us called regal they were also very good polite and very helpful
Iíll like to say every one from office staff to removal men were excellent very understanding and helpful even the manager phoned on the day of the removal to make sure everything was going okay
A very understanding company and polite whoever I spoke to

Excellent and helpful very polite and the removal men also politeness nothing to much troublr"
 
 
Team:
Everybody including regal who moved us
 
 
 


Review 14 Apr 2021
Recommended by customer in CO2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Family move from Essex to Dorset comprised of 2 days removing, 11 days in storage, 1 day allocated for delivery.
 
Cost: £4204
 

"My move from a 3 bed town house in Essex to a 3 bed house in Dorset whilst working from home was a challenge in itself. Our house was more or less packed from February 2020 due to pandemic delays eventually got a lot packed into the provided boxes from removal company. We left some outstanding which we needed, to get by on until the day of the move.
Our belongings had to go into storage for 11 days so we had to keep some belongings out and hire a van for this as the car had the pets and kids in.
The removers worked hard putting all into the lorry and dismantling some items for the journey. I think they did a great job, we are yet to receive our belongings at the new house so, will have to wait out for overall experience review. Gave the lads a tip for their hard work, as we knew it would be a different team other end of the movement.
This firm was more expensive than others but, this was due to the need for the storage as well as completion of delivery to final destination."
 
 
 
 


Review 9 Apr 2021
Recommended by customer in Sk10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A really great service. The whole team, from administration, operations and the fabulous father and son who worked professionally and punctually on my 300 mile relocation, Highly recommended.
 
Cost: £1700
 

"Could not be faulted. I had 5 quotes they were not the cheapest nor were they the most expensive. I followed the reviews and rightly so, the operations team and office team were great and answered all my questions promptly and clearly. The removal team were fantastic- difficult times with Covid- they were lovelyís d careful and considerate and very diligent. Highly recommended."
 
 
Team:
Nigel and Felipe and son!
 
 
 


Review 7 Apr 2021
Recommended by customer in CO7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed semi to a 4 bed detached. 3 beds that needed dismantling and rebuilding
 
Cost: £1300
 

"From start to finish was great. Communication from sales to account manager was very good and quick. 3 guys on the day were very fast and friendly. Made a stressful part of the move very easy for me and my family.

"
 
 
Team:
unaware of names
 
 
 


Review 1 Apr 2021
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from central London to Fife, Scotland.

"A painless and efficient move despite all the difficulties of moving during lockdown. All of the staff were polite, thoughtful and could not do enough to help."
 
 
Team:
Ian, Chuck, PJ, Mark
 
 
 


Review 31 Mar 2021
Recommended by customer in LS17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collected London delivered next day Leeds.
 
Cost: £1700
 

"Excellent / competitive price, friendly staff. Would use again."
 
 
 
 


Review 23 Mar 2021
Recommended by customer in IP9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from the East coast of England to West Germany. As we moved after 1st January 2021, of course Brexit reared its ugly head. Customs paperwork had to be supplied, various declarations etc, but our main contact, Dawn, and her manager, Nigel, walked us through these steps. Other than that, it was a fairly standard international move with no particularly large or unusual pieces of furniture.
 
Cost: £5800
 

"The office team, Dawn and Nigel, clearly knew what they were talking about and helped us through each step of the move. Credit to both of them in always being available, knowledgable and ready to help.

The real heroes, though, were Felipe's team of guys who did the heavy work. They arrived on time, worked quietly, quickly and efficiently, were always polite and conscientious (particularly when it came to moving some antique pieces of furniture) and just got the job done. Sounds unspectacular, but this is what I want from a removal company.

We were expecting our house to be "loaded" in one day, but there were some crossed lines and the guys had been told two days for loading. After talking to Felipe though, and with Nigel's assistance, loading was completed within the day which helped us massively.

Likewise, despite getting stuck in local customs (Brexit...who needs it...) for half a day, Felipe made it to our house in Germany, and got unloaded by lunchtime the following day. A great team from a great company! If we were to move internally again, we would definitely be happy to work with White & Co. again!"
 
 
Team:
Felipe Arias, Kevin Arias, Nigel Lambert, Dawn Ives
 
 
 


Review 22 Mar 2021
Recommended by customer in YO32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of 3 Bedroom house and garage from Croydon to York via storage Price includes advanced payment for storage. Refundable if not all used.
 
Cost: £3214
 

"A straight forward process. Online survey worked well."
 
 
Team:
Craig Samuels, Dawn Ives
 
 
 


Review 12 Mar 2021
Recommended by customer in CO7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from NE London to a more rural setting in Essex. After living in our house for 25 years we had amassed a lot of items so our move was considered a large removal.
 
Cost: £3800
 

"We spent a lot of time searching and researching removal companies to carry out our 75 mile relocation from London to Essex. It is well worth your while to speak to a few firms (we got quotes from four removal companies) to try and choose the right one for your needs.
White & Co. carried out their removal survey on Zoom with the COVID restrictions. Craig was brilliant (a plus for White & Co from the start), he was very thorough in every room.
His detailed estimate came through in a day or two. Complete with a list of our items and a full breakdown of costs and terms & conditions etc. I spoke to the White & Co office team in Waltham Cross a couple of times and despite working from home they were quick to answer and very helpful with my questions (another plus).
We decided with the service received so far and what we thought was a fair quote (not the cheapest BUT not the most expensive either) weíd go with White & Co.
We had a 3 day moving package - Day 1, majority load and store the day before completion, Day 2 completion day , complete loading and relocate, then on Day 3 finish the unloading. This worked like clock work - brilliant in fact. If like us you have a big move (two large lorries and a van) then really consider a 3 day move.
The guys turned up on time everyday and were a great group of men. Always happy to assist us with anything we asked. They wrapped all the items that required protective covers, TVís , mattresses, glass table tops , chandelier lights, in fact anything that needed that bit of extra protection. We were a bit nervous as we hadnít moved for 25 years and back then we had nowhere near the things we do now! But we neednít have worried as the guys knew what they were doing and did it to aplomb. The whole move turned out to be an enjoyable experience thanks to the White & Co removal men.
"
 
 
Team:
Felipe & Kevin , Bradley , Callum, Alan, George, Ben & Ben -Thanks to all !
 
 
 


Review 2 Mar 2021
Recommended by customer in SK17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 bed, 3 day move

"Patrick and Moose were the best. Courteous, happy in their work and very hard working to get the job done. Brilliant service. Canít recommend them enough!"
 
 
Team:
Patrick, Moose
 
 
 


Review 2 Mar 2021
Recommended by customer in CO4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a terrace 3/4 mile to a detached. Some difficult to move glass.
 
Cost: £1300
 

"Went brilliantly, chaps were great and helpful. So good I recommend to anyone!"
 
 
 
 


Review 24 Feb 2021
Recommended by customer in LS17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a large house in the south to a large house in the north. A 3 day move including packing etc.

"I contacted a number of companies for quotes when considering the move and I had confidence in them in the way they answered my queries. They gave me a number of options as I was not sure how I wanted to treat the move. In the end I opted for the full packing option. Their sales, administration and operational departments were excellent keeping me advised by email at all stages. They were flexible as the date for the move changed a number of times which required rearranging of resources.
The moving team arrived on time on the agreed date and were very efficient. The packing was undertaken with care and consideration in a cheerful manner responding to my requirements. I was advised of the journey times etc.
A slight hiccup on completion was met with support and consideration.
The delivery team were again excellent responding to the furniture requirements etc with no damage.
The after delivery support seems excellent with good communication.
Many thanks"
 
 
Team:
Dawn Ives
 
 
 


Review 26 Nov 2020
Recommended by customer in SW20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
UK to Italy move during pandemic and lockdowns

"I went in not expecting the move to go easy after all we are in the middle of a pandemic but I have to say the team from Whites did an incredible job.
I went for part load as was a lot less expensive.

They arrived punctually at the original pickup point, very courteous to my friend who was looking after things for me and tidy. Like I am sure many people I did phone the company up a few times but more because Italy had split the country into different zones and could have been a problem with various lockdown regulations. It wasn't. I got given a delivery date and expected time of arrival. Peter the driver called the night beforehand to confirm he was coming, his help form the agency was also on time and both guys did an incredible job. So glad I did not have to guide the artic out of the street into an Italian main road, hats off to Peter for that one!

Maybe I am a pessimist but I was expecting the odd breakage, but so far not a thing and fragile stuff was well packed and marked.

Great job guys"
 
 
Team:
Adam and Peter pickup and Peter and Pierluigi for delivery and of course the team from the office who coordinated everything
 
 
 


Review 28 Mar 2019
Recommended by customer in IV30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
,
 
 
 
 
 


Review 15 Mar 2019
Recommended by customer in SL5
 My Age: 30 - 39 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smooth and easy.
 
 
 
 
 


Review 5 Feb 2019
Recommended by customer in LS8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1915

"Challenges were finding a parking spot for the removal van. The driver was initially unhelpful. But thereafter was excellent when he accepted it was beyond my control. "
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in SO32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small move from furnished rental into store pending further move.
 

"Excellent Service"
 
 
 
 
Team:
Alan Keith James
 
 
 


Review 26 Nov 2018
Recommended by customer in IP28
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1542

"The men were amazing and very organised.
This is the first time we have moved in 34 years but the men made sure it was stress free, we can't thank them enough. "
 
 
 
 
 
 


Review 13 Nov 2018
Recommended by customer in TN40
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Satisfactory
 
Cost: £925

"Move was carried out well."
 
 
 
 
 
 


Review 10 Aug 2018
Recommended by customer in PE16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went well with the move as expected.
 
 
 
 
 

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