White & Co plc

International House, Britannia Business Park Britannia R
Waltham Cross
Hertfordshire
EN8 7PF

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating White & Co plc 9.3/100
132 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 132 reviews since 2009
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.2/10 Packing & Handling Rating 9.2
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 8.9/10 Value Rating 8.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Really good service from start to finish. Matched a cheaper quote from another provider and we’re keen to ensure our needs were met. The moving team arrived early and worked with me to ensure the d...."   more
 
" I used White and Co for over 12 years. Very happy with the service they provided."   more
 
" I have previously tried doing a move myself but this time i decided to pay for someone else to do it. Having shopped around with a few other national firms, White and Co were by far the most affordabl...."   more
 
" I was concerned when I saw only two men arrive but I need not have worried. We had done our own packing (boxes delivered before move) but these men were really good, and considerate, and knew what the...."   more
 
 
About Us

     
Customer Reviews
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Review 13 Sep 2021
Recommended by customer in TQ4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance move from London to Devon. Booked via London office but move carried out by Plymouth based removers.
 
Cost: £2400
 

"Really good service from start to finish. Matched a cheaper quote from another provider and we’re keen to ensure our needs were met.

The moving team arrived early and worked with me to ensure the delivery of our stuff was also earlier than first planned but remained flexible and able to work to original plans if required. The team worked hard and took every effort to ensure all our stuff was looked after, wrapped, covered and transported carefully and professionally.

Really happy with the service and would happily recommend."
 
 
Team:
Craig Samuels, Sally Holland and especially the two lads from Plymouth who moved us. They were great.
 
 
 


Review 10 Aug 2021
Recommended by customer in so43
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long tern storage.

"I used White and Co for over 12 years. Very happy with the service they provided."
 
 
Team:
Nicky and Sally.
 
 
 


Review 10 Aug 2021
Recommended by customer in SN15
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a two bed house in Essex across the county to Wiltshire into another two bed house. We were able to add some items to the inventory last minute such as a large picnic table with no issues or fuss.
 
Cost: £1800
 

"I have previously tried doing a move myself but this time i decided to pay for someone else to do it. Having shopped around with a few other national firms, White and Co were by far the most affordable (half the price of some other companies). A video call with an agent was arranged which was very simple and easy. I showed him around the house via zoom and he made notes on the items that required moving and any larger items. He was able to give me a ball-park figure which turned out to be very accurate and reasonable. Having accepted the quote I had a couple of other items i had initially said would not require moving but later decided to bring. This was very easily resolved with no extra cost or hassle. I had the boxes and packaging material delivered to me with plenty of time left before the move (roughly two weeks) and the person that delivered them took the time to explain what was best to put in the various sized boxes and how to safely pack fragile items. On the moving day itself the crew turned up promptly at 8.30am as previously arranged, they were polite, friendly and professional. They worked hard and had the whole house packed within a couple of hours. They met us the following day at our new house and unloaded quickly and carefully. They were very helpful and even offered to help build some furniture such as beds etc if required. The only issue throughout the whole move was, when I had booked the move, the person I spoke to suggested it may be possible for the crew to pack up that morning, drive to the new house that afternoon and start to unpack that same day. However, this hadn’t been suggested to the crew and they had been given another task to carry out prior to delivering the items the following day so they weren’t with us until lunch time. This didn’t end up being a problem, it just meant changing our plans slightly. I believe this was just an admin error or miscommunication."
 
 
Team:
I believe they were both called James. Apologies if that’s wrong!
 
 
 


Review 25 Jul 2021
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It took a 3 day move, we moved 190 miles from our area. We also had to have a small van when we arrived to get to our property as the lorry was not able drive to the door.
 
Cost: £3500
 

"I was concerned when I saw only two men arrive but I need not have worried. We had done our own packing (boxes delivered before move) but these men were really good, and considerate, and knew what they were doing.

We did get quotes but we were against time because of the stamp duty. We did have a few issues getting boxes delivered and some people ringing us back but it was an extremely busy time for them.

All went well the men worked hard and although it was in terrible heat they never complained. Overall a very satisfied customer. Nothing got broken we may have been lucky."
 
 
Team:
Philippe and son Kiran were excellent. Calm and worked as a team
 
 
 


Review 13 Jul 2021
Recommended by customer in YO32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three bedroomed house south London to York and needed to place goods in storage for 3 months.

"I chose the company for their reputation. There were cheaper options but they seemed much less professional and responsive. The zoom survey worked work. When my good arrived at my new home they were in perfect condition and did not smell musty from having been in storage."
 
 
Team:
Everybody was helpful and sadly I have forgotten the names of some but I would give a special mention to Christian and Israel who delivered my goods. would lgive
 
 
 


Review 29 Jun 2021
Recommended by customer in EN7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £2000
 

"Our move was good, and was carried out in an polite organised and careful manner."
 
 
Team:
Kevin, Tin and Felippe
 
 
 


Review 20 Jun 2021
Recommended by customer in EN9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
White & Co moved me 4 years ago and they have stored my goods all of this time.

"Recently we have had our stored items delivered and everything is in great condition. This is due to ho by w well the team packaged my goods. Nothing has been too much for them to help with and we are forever grateful for their help and services including Sally in the office who has been fabulous with arranging the the return of goods. Thank you to all of the team."
 
 
Team:
Sally and the team in the van
 
 
 


Review 15 Jun 2021
Recommended by customer in SO41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Initially the entire contents were collected and stored pending the purchase of an alternative property.

"This was handled very efficiently. Recently after about 2 years in store the furniture was moved to our new home. This, too, was handled efficiently. There was no damage of any description to our furniture and possessions."
 
 
 
 


Review 8 Jun 2021
Recommended by customer in EN8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved with x 2 vans in one go and the transition was seamless. They broke down our bed and rebuilt it perfectly at the new place, same with our sofa. Saved us soo much stress!
 
Cost: £800
 

"The move went smoothly, to time, and all 3 lads were incredibly helpful, friendly and quick!

Would highly recommend White & Co, everyone we dealt with were incredible, great customer service. We had to move on 48hours notice so with the turnaround being so quick, it was great that they could accomodate and we moved seamless and it was all completely stress free. All 3 lads were awesome!"
 
 
Team:
Alan, Jamie & Callum
 
 
 


Review 3 Jun 2021
Recommended by customer in EH41
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from 3 bed in London to a 4 bed outside Edinburgh.
 
Cost: £4000
 

"The best price on the market and we're swift in all email replies. I chose self pack to reduce cost amd aid packing vehicle to ease offload at other end. the removals team of 4 were excellent working together as a team and were super efficient.
Even though there was a slight delay in gaining access to tje property the 2 that had traveled with the load and the additional manpower worked around this by doing offloading all items that were weatherproof until they could unpack no more.
Once keys were delivered they seemed to find an additional gear and were almost too efficient while I directed rooms locations for boxes.

Thoroughly pleased with the services of all involved.

G Hynd"
 
 
Team:
Dawn Ives, Sally Holland online movers were Phillipe and his Son
 
 
 


Review 1 Jun 2021
Recommended by customer in SW6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal was moving items of large furniture such as beds and sofas and putting them into store until the new property we have purchased is completed and we are ready to move in.

"We were very happy with the service. The removal men were very pleasant. As a family we have used White's for nearly 40 years and, moving furniture both to Holland and France as well as within the UK and have always been very pleased with their service. I would highly recommend them."
 
 
 
 


Review 19 May 2021
Recommended by customer in Rm12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a full house to remove with large items being beds and sofas

"The three removers were polite and very efficient with the transfer of our goods. They utilized the space in their van very well and took good care of our goods. They arrived at a good time and worked very fast"
 
 
Team:
I can only remember the name felipo
 
 
 


Review 7 May 2021
Recommended by customer in AB38
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a difficult move from Kent to Scotland from a property that had poor access to another property with poor access. There had to be transshipment from small vans to a big truck and vice versa in both locations. We were moving from a property which had stables, garages, workshops and other outbuildings containing stuff that have been accumulated over 22 years.
 
Cost: £10600
 

" I had initially sought quotations from two local companies who were more expensive than Whites. Craig Samuels from the London office was a good communicator and he conducted the video assessment in great detail. His availability to me by phone and email was excellent. The removal crews at both ends of the move were excellent. Worked very hard, were very obliging and packed well. We have a lot of glass and crockery which they packed and we only found one broken glass. There were a few breakages amongst the rest of it but wholly proportionate to what I would’ve expected. The conditions stated that they would only unload boxes into one room but in reality the wonderful Forres Lads were prepared to distribute them around the house as we wished. Well done Whites, good job!"
 
 
Team:
Valentin, Patrick, Jorge, Craig, Steve, Andre, Jake
 
 
 


Review 6 May 2021
Recommended by customer in SG14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We did use a completely full truck, which took a day to load and the next day to unload. There were around 92 miles between the house we moved out of and the one we moved into. The two lads from White & Co. worked hard all day to get things done in a reasonable timescale.
 
Cost: £1920
 

"They did what it said in the contract.
They packed up the truck very well and got a lot of stuff in it.
The two lads worked very hard and well together.
They followed instructions (what should go in what room) very well.
Nothing was too much trouble and they brought a few extra boxes and wrapping equipment to help pack some of the larger items.
I would use them again for sure.
"
 
 
Team:
Christian & Mario
 
 
 


Review 17 Apr 2021
Recommended by customer in AL2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to cancel our move because contracts were not finalised this occurred a penalty but this became we cancelled the move but we have to pay the full cancellation fee because we wanted whites to move us at a later date this is because my wife brother used whites to move them from London to Devon and they were excellent
 
Cost: £1600
 

"When the time came to move whites were fully booked for weeks but they arranged with another company they use to move us called regal they were also very good polite and very helpful
I’ll like to say every one from office staff to removal men were excellent very understanding and helpful even the manager phoned on the day of the removal to make sure everything was going okay
A very understanding company and polite whoever I spoke to

Excellent and helpful very polite and the removal men also politeness nothing to much troublr"
 
 
Team:
Everybody including regal who moved us
 
 
 


Review 14 Apr 2021
Recommended by customer in CO2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Family move from Essex to Dorset comprised of 2 days removing, 11 days in storage, 1 day allocated for delivery.
 
Cost: £4204
 

"My move from a 3 bed town house in Essex to a 3 bed house in Dorset whilst working from home was a challenge in itself. Our house was more or less packed from February 2020 due to pandemic delays eventually got a lot packed into the provided boxes from removal company. We left some outstanding which we needed, to get by on until the day of the move.
Our belongings had to go into storage for 11 days so we had to keep some belongings out and hire a van for this as the car had the pets and kids in.
The removers worked hard putting all into the lorry and dismantling some items for the journey. I think they did a great job, we are yet to receive our belongings at the new house so, will have to wait out for overall experience review. Gave the lads a tip for their hard work, as we knew it would be a different team other end of the movement.
This firm was more expensive than others but, this was due to the need for the storage as well as completion of delivery to final destination."
 
 
 
 


Review 9 Apr 2021
Recommended by customer in Sk10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A really great service. The whole team, from administration, operations and the fabulous father and son who worked professionally and punctually on my 300 mile relocation, Highly recommended.
 
Cost: £1700
 

"Could not be faulted. I had 5 quotes they were not the cheapest nor were they the most expensive. I followed the reviews and rightly so, the operations team and office team were great and answered all my questions promptly and clearly. The removal team were fantastic- difficult times with Covid- they were lovely’s d careful and considerate and very diligent. Highly recommended."
 
 
Team:
Nigel and Felipe and son!
 
 
 


Review 7 Apr 2021
Recommended by customer in CO7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed semi to a 4 bed detached. 3 beds that needed dismantling and rebuilding
 
Cost: £1300
 

"From start to finish was great. Communication from sales to account manager was very good and quick. 3 guys on the day were very fast and friendly. Made a stressful part of the move very easy for me and my family.

"
 
 
Team:
unaware of names
 
 
 


Review 1 Apr 2021
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from central London to Fife, Scotland.

"A painless and efficient move despite all the difficulties of moving during lockdown. All of the staff were polite, thoughtful and could not do enough to help."
 
 
Team:
Ian, Chuck, PJ, Mark
 
 
 


Review 31 Mar 2021
Recommended by customer in LS17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collected London delivered next day Leeds.
 
Cost: £1700
 

"Excellent / competitive price, friendly staff. Would use again."
 
 
 
 

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