White & Co plc

International House, Britannia Business Park Britannia R
Waltham Cross
Hertfordshire
EN8 7PF

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating White & Co plc 9.3/100
129 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 129 reviews since 2009
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.2/10 Packing & Handling Rating 9.2
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 8.9/10 Value Rating 8.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was concerned when I saw only two men arrive but I need not have worried. We had done our own packing (boxes delivered before move) but these men were really good, and considerate, and knew what the...."   more
 
" I chose the company for their reputation. There were cheaper options but they seemed much less professional and responsive. The zoom survey worked work. When my good arrived at my new home they were i...."   more
 
" Our move was good, and was carried out in an polite organised and careful manner."   more
 
" Recently we have had our stored items delivered and everything is in great condition. This is due to ho by w well the team packaged my goods. Nothing has been too much for them to help with and we are...."   more
 
 
About Us

     
Customer Reviews
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Review 25 Jul 2021
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It took a 3 day move, we moved 190 miles from our area. We also had to have a small van when we arrived to get to our property as the lorry was not able drive to the door.
 
Cost: £3500
 

"I was concerned when I saw only two men arrive but I need not have worried. We had done our own packing (boxes delivered before move) but these men were really good, and considerate, and knew what they were doing.

We did get quotes but we were against time because of the stamp duty. We did have a few issues getting boxes delivered and some people ringing us back but it was an extremely busy time for them.

All went well the men worked hard and although it was in terrible heat they never complained. Overall a very satisfied customer. Nothing got broken we may have been lucky."
 
 
Team:
Philippe and son Kiran were excellent. Calm and worked as a team
 
 
 


Review 13 Jul 2021
Recommended by customer in YO32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three bedroomed house south London to York and needed to place goods in storage for 3 months.

"I chose the company for their reputation. There were cheaper options but they seemed much less professional and responsive. The zoom survey worked work. When my good arrived at my new home they were in perfect condition and did not smell musty from having been in storage."
 
 
Team:
Everybody was helpful and sadly I have forgotten the names of some but I would give a special mention to Christian and Israel who delivered my goods. would lgive
 
 
 


Review 29 Jun 2021
Recommended by customer in EN7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £2000
 

"Our move was good, and was carried out in an polite organised and careful manner."
 
 
Team:
Kevin, Tin and Felippe
 
 
 


Review 20 Jun 2021
Recommended by customer in EN9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
White & Co moved me 4 years ago and they have stored my goods all of this time.

"Recently we have had our stored items delivered and everything is in great condition. This is due to ho by w well the team packaged my goods. Nothing has been too much for them to help with and we are forever grateful for their help and services including Sally in the office who has been fabulous with arranging the the return of goods. Thank you to all of the team."
 
 
Team:
Sally and the team in the van
 
 
 


Review 15 Jun 2021
Recommended by customer in SO41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Initially the entire contents were collected and stored pending the purchase of an alternative property.

"This was handled very efficiently. Recently after about 2 years in store the furniture was moved to our new home. This, too, was handled efficiently. There was no damage of any description to our furniture and possessions."
 
 
 
 


Review 8 Jun 2021
Recommended by customer in EN8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved with x 2 vans in one go and the transition was seamless. They broke down our bed and rebuilt it perfectly at the new place, same with our sofa. Saved us soo much stress!
 
Cost: £800
 

"The move went smoothly, to time, and all 3 lads were incredibly helpful, friendly and quick!

Would highly recommend White & Co, everyone we dealt with were incredible, great customer service. We had to move on 48hours notice so with the turnaround being so quick, it was great that they could accomodate and we moved seamless and it was all completely stress free. All 3 lads were awesome!"
 
 
Team:
Alan, Jamie & Callum
 
 
 


Review 3 Jun 2021
Recommended by customer in EH41
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from 3 bed in London to a 4 bed outside Edinburgh.
 
Cost: £4000
 

"The best price on the market and we're swift in all email replies. I chose self pack to reduce cost amd aid packing vehicle to ease offload at other end. the removals team of 4 were excellent working together as a team and were super efficient.
Even though there was a slight delay in gaining access to tje property the 2 that had traveled with the load and the additional manpower worked around this by doing offloading all items that were weatherproof until they could unpack no more.
Once keys were delivered they seemed to find an additional gear and were almost too efficient while I directed rooms locations for boxes.

Thoroughly pleased with the services of all involved.

G Hynd"
 
 
Team:
Dawn Ives, Sally Holland online movers were Phillipe and his Son
 
 
 


Review 1 Jun 2021
Recommended by customer in SW6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal was moving items of large furniture such as beds and sofas and putting them into store until the new property we have purchased is completed and we are ready to move in.

"We were very happy with the service. The removal men were very pleasant. As a family we have used White's for nearly 40 years and, moving furniture both to Holland and France as well as within the UK and have always been very pleased with their service. I would highly recommend them."
 
 
 
 


Review 19 May 2021
Recommended by customer in Rm12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a full house to remove with large items being beds and sofas

"The three removers were polite and very efficient with the transfer of our goods. They utilized the space in their van very well and took good care of our goods. They arrived at a good time and worked very fast"
 
 
Team:
I can only remember the name felipo
 
 
 


Review 7 May 2021
Recommended by customer in AB38
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a difficult move from Kent to Scotland from a property that had poor access to another property with poor access. There had to be transshipment from small vans to a big truck and vice versa in both locations. We were moving from a property which had stables, garages, workshops and other outbuildings containing stuff that have been accumulated over 22 years.
 
Cost: £10600
 

" I had initially sought quotations from two local companies who were more expensive than Whites. Craig Samuels from the London office was a good communicator and he conducted the video assessment in great detail. His availability to me by phone and email was excellent. The removal crews at both ends of the move were excellent. Worked very hard, were very obliging and packed well. We have a lot of glass and crockery which they packed and we only found one broken glass. There were a few breakages amongst the rest of it but wholly proportionate to what I would’ve expected. The conditions stated that they would only unload boxes into one room but in reality the wonderful Forres Lads were prepared to distribute them around the house as we wished. Well done Whites, good job!"
 
 
Team:
Valentin, Patrick, Jorge, Craig, Steve, Andre, Jake
 
 
 


Review 6 May 2021
Recommended by customer in SG14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We did use a completely full truck, which took a day to load and the next day to unload. There were around 92 miles between the house we moved out of and the one we moved into. The two lads from White & Co. worked hard all day to get things done in a reasonable timescale.
 
Cost: £1920
 

"They did what it said in the contract.
They packed up the truck very well and got a lot of stuff in it.
The two lads worked very hard and well together.
They followed instructions (what should go in what room) very well.
Nothing was too much trouble and they brought a few extra boxes and wrapping equipment to help pack some of the larger items.
I would use them again for sure.
"
 
 
Team:
Christian & Mario
 
 
 


Review 17 Apr 2021
Recommended by customer in AL2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to cancel our move because contracts were not finalised this occurred a penalty but this became we cancelled the move but we have to pay the full cancellation fee because we wanted whites to move us at a later date this is because my wife brother used whites to move them from London to Devon and they were excellent
 
Cost: £1600
 

"When the time came to move whites were fully booked for weeks but they arranged with another company they use to move us called regal they were also very good polite and very helpful
I’ll like to say every one from office staff to removal men were excellent very understanding and helpful even the manager phoned on the day of the removal to make sure everything was going okay
A very understanding company and polite whoever I spoke to

Excellent and helpful very polite and the removal men also politeness nothing to much troublr"
 
 
Team:
Everybody including regal who moved us
 
 
 


Review 14 Apr 2021
Recommended by customer in CO2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Family move from Essex to Dorset comprised of 2 days removing, 11 days in storage, 1 day allocated for delivery.
 
Cost: £4204
 

"My move from a 3 bed town house in Essex to a 3 bed house in Dorset whilst working from home was a challenge in itself. Our house was more or less packed from February 2020 due to pandemic delays eventually got a lot packed into the provided boxes from removal company. We left some outstanding which we needed, to get by on until the day of the move.
Our belongings had to go into storage for 11 days so we had to keep some belongings out and hire a van for this as the car had the pets and kids in.
The removers worked hard putting all into the lorry and dismantling some items for the journey. I think they did a great job, we are yet to receive our belongings at the new house so, will have to wait out for overall experience review. Gave the lads a tip for their hard work, as we knew it would be a different team other end of the movement.
This firm was more expensive than others but, this was due to the need for the storage as well as completion of delivery to final destination."
 
 
 
 


Review 9 Apr 2021
Recommended by customer in Sk10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A really great service. The whole team, from administration, operations and the fabulous father and son who worked professionally and punctually on my 300 mile relocation, Highly recommended.
 
Cost: £1700
 

"Could not be faulted. I had 5 quotes they were not the cheapest nor were they the most expensive. I followed the reviews and rightly so, the operations team and office team were great and answered all my questions promptly and clearly. The removal team were fantastic- difficult times with Covid- they were lovely’s d careful and considerate and very diligent. Highly recommended."
 
 
Team:
Nigel and Felipe and son!
 
 
 


Review 7 Apr 2021
Recommended by customer in CO7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed semi to a 4 bed detached. 3 beds that needed dismantling and rebuilding
 
Cost: £1300
 

"From start to finish was great. Communication from sales to account manager was very good and quick. 3 guys on the day were very fast and friendly. Made a stressful part of the move very easy for me and my family.

"
 
 
Team:
unaware of names
 
 
 


Review 1 Apr 2021
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from central London to Fife, Scotland.

"A painless and efficient move despite all the difficulties of moving during lockdown. All of the staff were polite, thoughtful and could not do enough to help."
 
 
Team:
Ian, Chuck, PJ, Mark
 
 
 


Review 31 Mar 2021
Recommended by customer in LS17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collected London delivered next day Leeds.
 
Cost: £1700
 

"Excellent / competitive price, friendly staff. Would use again."
 
 
 
 


Review 23 Mar 2021
Recommended by customer in IP9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from the East coast of England to West Germany. As we moved after 1st January 2021, of course Brexit reared its ugly head. Customs paperwork had to be supplied, various declarations etc, but our main contact, Dawn, and her manager, Nigel, walked us through these steps. Other than that, it was a fairly standard international move with no particularly large or unusual pieces of furniture.
 
Cost: £5800
 

"The office team, Dawn and Nigel, clearly knew what they were talking about and helped us through each step of the move. Credit to both of them in always being available, knowledgable and ready to help.

The real heroes, though, were Felipe's team of guys who did the heavy work. They arrived on time, worked quietly, quickly and efficiently, were always polite and conscientious (particularly when it came to moving some antique pieces of furniture) and just got the job done. Sounds unspectacular, but this is what I want from a removal company.

We were expecting our house to be "loaded" in one day, but there were some crossed lines and the guys had been told two days for loading. After talking to Felipe though, and with Nigel's assistance, loading was completed within the day which helped us massively.

Likewise, despite getting stuck in local customs (Brexit...who needs it...) for half a day, Felipe made it to our house in Germany, and got unloaded by lunchtime the following day. A great team from a great company! If we were to move internally again, we would definitely be happy to work with White & Co. again!"
 
 
Team:
Felipe Arias, Kevin Arias, Nigel Lambert, Dawn Ives
 
 
 


Review 22 Mar 2021
Recommended by customer in YO32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of 3 Bedroom house and garage from Croydon to York via storage Price includes advanced payment for storage. Refundable if not all used.
 
Cost: £3214
 

"A straight forward process. Online survey worked well."
 
 
Team:
Craig Samuels, Dawn Ives
 
 
 


Review 12 Mar 2021
Recommended by customer in CO7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from NE London to a more rural setting in Essex. After living in our house for 25 years we had amassed a lot of items so our move was considered a large removal.
 
Cost: £3800
 

"We spent a lot of time searching and researching removal companies to carry out our 75 mile relocation from London to Essex. It is well worth your while to speak to a few firms (we got quotes from four removal companies) to try and choose the right one for your needs.
White & Co. carried out their removal survey on Zoom with the COVID restrictions. Craig was brilliant (a plus for White & Co from the start), he was very thorough in every room.
His detailed estimate came through in a day or two. Complete with a list of our items and a full breakdown of costs and terms & conditions etc. I spoke to the White & Co office team in Waltham Cross a couple of times and despite working from home they were quick to answer and very helpful with my questions (another plus).
We decided with the service received so far and what we thought was a fair quote (not the cheapest BUT not the most expensive either) we’d go with White & Co.
We had a 3 day moving package - Day 1, majority load and store the day before completion, Day 2 completion day , complete loading and relocate, then on Day 3 finish the unloading. This worked like clock work - brilliant in fact. If like us you have a big move (two large lorries and a van) then really consider a 3 day move.
The guys turned up on time everyday and were a great group of men. Always happy to assist us with anything we asked. They wrapped all the items that required protective covers, TV’s , mattresses, glass table tops , chandelier lights, in fact anything that needed that bit of extra protection. We were a bit nervous as we hadn’t moved for 25 years and back then we had nowhere near the things we do now! But we needn’t have worried as the guys knew what they were doing and did it to aplomb. The whole move turned out to be an enjoyable experience thanks to the White & Co removal men.
"
 
 
Team:
Felipe & Kevin , Bradley , Callum, Alan, George, Ben & Ben -Thanks to all !
 
 
 

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