Roy Trevor Ltd

Jamie House, Knutsford Road
Warrington
Cheshire
WA4 1JE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Roy Trevor Ltd 9.5/100
138 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 138 reviews since 2013
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have used Roy Trevor on a number of moves. Instore, out of store, etc They have high standards and pride themselves in offering excellent customer service."   more
 
" Excellent service. Men very helpful and friendly and professional job."   more
 
" The team did a great job. I am very happy with the service provided, from the initial quotation to the eventual move. The team were also very friendly and helpful. Thanks to Shawn, Steven, and Mark i...."   more
 
" Fourth move with Roy Trevor. The team packing/moving were excellent."   more
 
 
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Review 22 Apr 2021
Recommended by customer in WA16
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move from my current went very smoothly. The man were more than helpful. The move to my new address happened later on the day. The men were outstanding.
 
Cost: £1648

"I have used Roy Trevor on a number of moves.
Instore, out of store, etc
They have high standards and pride themselves in offering excellent customer service."
 
 
 
 
Team:
Shaun
 
 
 


Review 7 Apr 2021
Recommended by customer in WA3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved to the property opposite and they moved into my house.
 

"Excellent service. Men very helpful and friendly and professional job."
 
 
 
 
 
 


Review 1 Apr 2021
Recommended by customer in WA13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I requested a full packing and unpacking service. There were no challenges and on went very smoothly over the two days.
 
Cost: £2108

"The team did a great job. I am very happy with the service provided, from the initial quotation to the eventual move.
The team were also very friendly and helpful. Thanks to Shawn, Steven, and Mark in particular.
My only comment is given the amount as my contents, your price was higher than expected."
 
 
 
 
Team:
Shaun Mark Ste
 
 
 


Review 15 Mar 2021
Recommended by customer in CW4
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Shaun Marc
 
 
 


Review 12 Mar 2021
Recommended by customer in SK11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture into store during house renovation/extension.
 
Cost: £1097

"Fourth move with Roy Trevor. The team packing/moving were excellent."
 
 
 
 
Team:
Shaun Ste Mark
 
 
 


Review 22 Feb 2021
Recommended by customer in WA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very well. Everything had been in storage for three months while we waited for the sale to complete.
 

"The lads worked really hard, spurred on by tea to keep them warm.
Always polite and very helpful, put all boxes and furniture in the places we asked for. Made the move so easy."
 
 
 
 
Team:
Shaun Benny Marc
 
 
 


Review 25 Jan 2021
Recommended by customer in SK7
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly and the 3 guys worked very hard and very fast!
 

"Despite heavy rain on arrival at the new property the guys put everything where we wanted it including the garden.

They couldn't have been better."
 
 
 
 
Team:
Shaun Ste Stel
 
 
 


Review 27 Nov 2020
Recommended by customer in WA13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went well. Shaun and Mark knew exactly what to do.

Removal of back of large reclining chair.
 

"Shaun was courteous, knowledgeable and a hardworking team leader nothing was to much trouble.

Mark was also a excellent worker.

They are both an asset to their company."
 
 
 
 
Team:
Shaun Ste Mark
 
 
 


Review 7 Oct 2020
Recommended by customer in CW6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went perfectly even though entry to property was a challenge.
 
Cost: £16692

"Excellent service from start to end survey great phone contact email great.

Actual team doing removval fantastic thank you Shaun Mark and Steve."
 
 
 
 
Team:
Shaun Mark Stel
 
 
 


Review 25 Aug 2020
Recommended by customer in WA4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed detached house move downsized to 3 bed included move of latcar located in garage
 

"Very efficient, friendly and professional, turned up on time plenty of packing materials made available.

Assisted on providing off site storage for Latcar"
 
 
 
 
Team:
Shaun Ste
 
 
 


Review 5 May 2020
Recommended by customer in WA3
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Well planned and executed move. Timings were kept to and loading/unloading well organised and completed.
 

"An excellent hard working team of removers.
No problems encountered
No damage to any items an all round well executed house removal."
 
 
 
 
Team:
Shaun Mark Stev
 
 
 


Review 28 Dec 2019
Recommended by customer in WA3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £632

"Having moved twice in the last 3 years I contacted Roy Jacks originally. Unable to do it they recommended Roy Trever.

From start to finish everything was done politely, efficiently and made what can be a big trauma very easy.

The three lads could not do enough to protect both houses and the furniture etc. They were very friendly but very professional/ Very very pleased!"
 
 
 
 
Team:
Shaun Mark Alex
 
 
 


Review 27 Dec 2019
Recommended by customer in LA4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture. From 2nd floor apartment with no lift availability to Bungalow approximately 70 miles away.
 

"Move planned prior to actuality - visited by assessor - quotation given and arrangements made - plus actual move all with courtesy and efficiency throughout - all arrangements met with punctuality. PS - re assessment guide, 1 appreciate you should not give a 10 as it leaves people nowhere to go but if it is deserved - you should award it. "
 
 
 
 
Team:
Carl Alex
 
 
 


Review 9 Jul 2019
Recommended by customer in SA67
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A two day move carried out efficiently - all our stuff was in good condition.
 
 
 
 
 


Review 27 Jun 2019
Recommended by customer in WA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The new home was up 2 flights of stairs
All items transferred to new home in good condition no breakages.
 

"All the removal team were very helpful and professional throughout the whole process
Thank you to the entire team including Diane in the office. "
 
 
 
 
 
 


Review 26 Apr 2019
Recommended by customer in CW9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 days move, with a 5 foot fish tank and lots of plant pots.
 
Cost: £1331

"The guys were brilliant could not ask for a better crew. "
 
 
 
 
Team:
Steve Simon Keith Ste
 
 
 


Review 18 Apr 2019
Recommended by customer in WA2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When the team arrived they set to methodical, packing all glass and china then on to removing box's room by room leaving nothing. Even taking pictures, that we had missed off the wall. They cleared the whole house, garden and shed good humorously and the same at the new address asking which room every box needed to go fantastic.
 
Cost: £595

"Would recommend Roy Trevors to everyone, they put our minds at ease carried out the move calmly and with respect to our belongings.
Nothing was to much trouble."
 
 
 
 
Team:
Stece Simon Keith
 
 
 


Review 14 Mar 2019
Recommended by customer in BS24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to a house with long narrow pathway driver / mate were amazing !
 
Cost: £2055

"Shaun and Pete - Great guys. Punctual, polite, very hard working!
Couldn't fault the move with these 2 young men working like they did.
Great job!
______ in the office ____"
 
 
 
 
Team:
Shaun Pete Alison
 
 
 


Review 5 Mar 2019
Recommended by customer in WA4
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Brilliant thanks. "
 
 
 
 
Team:
Shun Ste Harry
 
 
 


Review 15 Feb 2019
Not Recommended by customer in L402
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 4/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Into temporary accommodation as having a new property built.
 
Cost: £3050

"This was our 22nd house move so I can speak from experience. Very poor, expensive, and far from a convenient service. Two plus days to pack and a majority of our clothes and possessions unavailable over a weekend. Not a company I would ever consider using again. "
 
 
 
 
Team:
Shaun Keith Wez Mike
 
 
 

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