Roy Trevor Ltd

Jamie House, Knutsford Road
Warrington
Cheshire
WA4 1JE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Roy Trevor Ltd 9.5/100
130 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 130 reviews since 2013
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from start to end survey great phone contact email great. Actual team doing removval fantastic thank you Shaun Mark and Steve."   more
 
" Very efficient, friendly and professional, turned up on time plenty of packing materials made available. Assisted on providing off site storage for Latcar"   more
 
" An excellent hard working team of removers. No problems encountered No damage to any items an all round well executed house removal."   more
 
" Having moved twice in the last 3 years I contacted Roy Jacks originally. Unable to do it they recommended Roy Trever. From start to finish everything was done politely, efficiently and made what c...."   more
 
 
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Customer Reviews
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Review 7 Oct 2020
Recommended by customer in CW6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went perfectly even though entry to property was a challenge.
 
Cost: £16692

"Excellent service from start to end survey great phone contact email great.

Actual team doing removval fantastic thank you Shaun Mark and Steve."
 
 
 
 
Team:
Shaun Mark Stel
 
 
 


Review 25 Aug 2020
Recommended by customer in WA4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed detached house move downsized to 3 bed included move of latcar located in garage
 

"Very efficient, friendly and professional, turned up on time plenty of packing materials made available.

Assisted on providing off site storage for Latcar"
 
 
 
 
Team:
Shaun Ste
 
 
 


Review 5 May 2020
Recommended by customer in WA3
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Well planned and executed move. Timings were kept to and loading/unloading well organised and completed.
 

"An excellent hard working team of removers.
No problems encountered
No damage to any items an all round well executed house removal."
 
 
 
 
Team:
Shaun Mark Stev
 
 
 


Review 28 Dec 2019
Recommended by customer in WA3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £632

"Having moved twice in the last 3 years I contacted Roy Jacks originally. Unable to do it they recommended Roy Trever.

From start to finish everything was done politely, efficiently and made what can be a big trauma very easy.

The three lads could not do enough to protect both houses and the furniture etc. They were very friendly but very professional/ Very very pleased!"
 
 
 
 
Team:
Shaun Mark Alex
 
 
 


Review 27 Dec 2019
Recommended by customer in LA4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture. From 2nd floor apartment with no lift availability to Bungalow approximately 70 miles away.
 

"Move planned prior to actuality - visited by assessor - quotation given and arrangements made - plus actual move all with courtesy and efficiency throughout - all arrangements met with punctuality. PS - re assessment guide, 1 appreciate you should not give a 10 as it leaves people nowhere to go but if it is deserved - you should award it. "
 
 
 
 
Team:
Carl Alex
 
 
 


Review 9 Jul 2019
Recommended by customer in SA67
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A two day move carried out efficiently - all our stuff was in good condition.
 
 
 
 
 


Review 27 Jun 2019
Recommended by customer in WA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The new home was up 2 flights of stairs
All items transferred to new home in good condition no breakages.
 

"All the removal team were very helpful and professional throughout the whole process
Thank you to the entire team including Diane in the office. "
 
 
 
 
 
 


Review 26 Apr 2019
Recommended by customer in CW9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 days move, with a 5 foot fish tank and lots of plant pots.
 
Cost: £1331

"The guys were brilliant could not ask for a better crew. "
 
 
 
 
Team:
Steve Simon Keith Ste
 
 
 


Review 18 Apr 2019
Recommended by customer in WA2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When the team arrived they set to methodical, packing all glass and china then on to removing box's room by room leaving nothing. Even taking pictures, that we had missed off the wall. They cleared the whole house, garden and shed good humorously and the same at the new address asking which room every box needed to go fantastic.
 
Cost: £595

"Would recommend Roy Trevors to everyone, they put our minds at ease carried out the move calmly and with respect to our belongings.
Nothing was to much trouble."
 
 
 
 
Team:
Stece Simon Keith
 
 
 


Review 14 Mar 2019
Recommended by customer in BS24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to a house with long narrow pathway driver / mate were amazing !
 
Cost: £2055

"Shaun and Pete - Great guys. Punctual, polite, very hard working!
Couldn't fault the move with these 2 young men working like they did.
Great job!
______ in the office ____"
 
 
 
 
Team:
Shaun Pete Alison
 
 
 


Review 5 Mar 2019
Recommended by customer in WA4
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Brilliant thanks. "
 
 
 
 
Team:
Shun Ste Harry
 
 
 


Review 15 Feb 2019
Not Recommended by customer in L402
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 4/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Into temporary accommodation as having a new property built.
 
Cost: £3050

"This was our 22nd house move so I can speak from experience. Very poor, expensive, and far from a convenient service. Two plus days to pack and a majority of our clothes and possessions unavailable over a weekend. Not a company I would ever consider using again. "
 
 
 
 
Team:
Shaun Keith Wez Mike
 
 
 


Review 14 Jan 2019
Recommended by customer in WA4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very friendly helpful staff. Would certainly recommend the firm again. Nothing was too much trouble"
 
 
 
 
Team:
Shaun Pete
 
 
 


Review 28 Sep 2018
Recommended by customer in SK13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I felt stressed I worried when I heard the team has a finish time at 4.30 and by 2 PM we still didn't have the keys.
 
Cost: £1800

"The team arrived the day before the move and cleared most of the move when we got the keys they worked hard, fast and efficiently.

Throughout the two days they were polite and pleasant to deal with."
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in WA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bedroom Victorian cottage with steep stairs with a turn.
On street parking with narrowing road.
 
Cost: £1018

"Extremely efficient, helpful and friendly service particularly when our move was delayed and furniture had to be stored: Friday - Monday AM.
Offered to pack a day early which helped free up time on Friday (although we didn't move into new property until Monday.)
Removal guys were very efficient and offered lots of support.
Lots of laughter to lighter the mood."
 
 
 
 
Team:
Shaun Alex
 
 
 


Review 16 Apr 2018
Recommended by customer in WA16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Shaun Alex J
 
 
 


Review 23 Mar 2018
Recommended by customer in WA13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing of 4 bedrooms, left at 3 downstairs rooms. Delivery to new address on next day.
Only 1 breakage which was reported and my already have been climed.
 
Cost: £1703

"All the removal men were polite and careful of our possessions, particularly our piano and Victorian furniture.
They made a stressful experience as pleasant as possible."
 
 
 
 
Team:
Nobby Roy
 
 
 


Review 8 Mar 2018
Recommended by customer in CH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 5 Bedroom detaching house to 2 Bedroom apartment
 

"Excellent service and very helpful."
 
 
 
 
 
 


Review 7 Jul 2017
Recommended by customer in WA4
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The initial contact and help was very good. On time day of the move the guys arrived 2 1/2 hours early so had to wait.

 
Cost: £300

"I think they thought it was our fault, which is wasn't. Better communication needed between office and the drivers.
"
 
 
 
 
Team:
Stw Ste Shaun Keith
 
 
 


Review 11 Apr 2017
Recommended by customer in TD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward residential property to storage.
Storage to new residential.
 
Cost: £1949

"Excellent standard of service.

Home visit through to collection and subsequent delivery.
Superb staff on collection and delivery, polite, friendly, helpful and a great level of humour.
Both crews were superb 10 out of 10."
 
 
 
 
Team:
James Noby
 
 
 

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