"Fab service from start to finish. Highly recommend"

"Everything very smooth and painless"

"From the moment you visited to quote to collecting the boxes after lockdown. Everything went to plan as you explained. Staff were helpful and polite. A very satisfied customer thank you"

"Excellent packing service and excellent service overall - definitely recommended!"

"Very very happy with the service. They were kind polite, hard working and thoughtful would absolutely recommend them and use them again. "

"The guys dis an amazing job. They went above and beyond which really helped our difficult situation everything was wrapped incredibly well.
No breakages and not one scratch! Great job!! "

"Everything carried out as quoted. Team were punctual, well presented, and very helpful. Moved to a from a rental property with the balance in _ for 8 months all came out in good condition no breakage, all well packed would recommend."

"Over the last three days the men mentioned in the leaflet which I enclose have worked so hard, so professionally, so carefully, unceasing and with good, cheerful manners. No difficulty was too hard for them to overcome and no request on the part of my wife and I denied, They were in short, quite excellent and we cannot praise them enough. They have in our eyes done your firm proud and we feel that you need to recognise this. We have thanked them heartily and we feel that you should do too.

Many thanks - we are happily settled in to our home and busy unpacking. "

"Very happy with all aspects of move."

"Stephen and Nigel were very polite and helpful."

"Men on time done very good job in the time just short journey same town.
No problems pleased with work done
Thank you"

"First rate service- Helpful and friendly office staff, and a thoroughly pleasant and hard-working best of guys on the front line.
A pleasure to deal with."

"Removers pleasant and efficient in Norfolk but in Devon grandmother clock reassembly caused problems as clock kept time but failed to chime. Removers told me time would resolve problem. This did not happen and I contacted Hadley & Ottaway who pointed out they were not liable if there was no external damage but suggested I get the internal damage assessed. This I arranged to do but Hadley & Ottaway was dismissive of the quotation for an assessment and service and his brusque tone in his last email ended any discussion. I hoped that "goodwill" (a term he used) would be forthcoming in a situation where Hadley & Ottaway have a moral obligation."

"Sadly the clutch lever of my motorcycle was damaged during transit your drivers very apologetic, took photo's and am awaiting claim going thru. A great company to deal with would thoroughly recommend.
* Claim now settled quickly with no quibble."

"Very happy with all aspects. Jordan drove my wife's car which really helped. The 3 guys could not leave bean were helpful, careful and cheerful!"

"Excellent removal team of 3 - efficient and courteous and very professional

Delivery team very helpful courteous and efficient

Office staff were fab and very, very helpful "

"Very good service overall however please feed back to company that person who made up the Wardrobe in bedroom 3 used the wrong screws and screwed one of the drawers shut as a result. Another drawer had screw projecting into clothes drawers!
We sorted it out.
Also there is no time to check the itemised lists before signing them off - not sure what you could do about this. "