"Upon arrival at the new property, they also assisted with several additional heavy items not included in the original arrangement, doing so willingly and with good humour. The entire move spanned over seven hours, yet throughout, they remained cheerful, engaging, and meticulously careful, manoeuvring large items through narrow staircases without causing any damage.
Your Comments
I am wholly satisfied with the experience and deeply grateful for their professionalism and kindness. Every aspect of the move was handled with courtesy, care, and good spirits. Although this company may not be the cheapest, I cannot imagine a better service. I recommend them unreservedly."

"After 30 yrs in our previous property this move was potentially very stressful for us but the event went off without a hitch despite some last minute changes to items being moved; Excellent service all round and empty boxes now collected"

"H&O were outstanding, professional and experienced. They gave us a high level of reassurance at a very stressful time, we could not have coped as well as we did with moving after 27 years without them. They were careful, funny, kind and respectful and also had the appropriate equipment. Their packing service was invaluable. Can’t recommend them enough!
Thank you."

"Our move couldn't of gone smoother. The men (Shaun and Jenson) were very polite, understanding and nothing was too much trouble.
I have recommended to my friend your company.
Very professional, thank you. "

"From initial assessment and discussion, to the final cheerio was excellent. The staff were polite, respectful and extremely professional. The wrapping and packaging was very robust and provided confident in our possessions and furniture being returned in 4 months in good order. Overall an excellent service. highly recommended. "

"Brilliant company, will recommend. "

"£528/4 weeks storage. 10 months in storage. Easy peel adhesive on stickers would help. "

"Brilliant. "

"The team were all very co-operative helpful and nothing was too much trouble. "

"The boys, as I call them were super. So informative, in a really nice way. You get what you pay for. I am 85, I found the bills difficult to understand but my daughter in the US was able to explain. USA things have yet to arrive ok. April 2 2025
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"Excellent service, dismantling 2 wardrobes and beds. "

"Very pleased with all aspects of move in and out of store. All the guys were very friendly and polite. Considering the weight of some of our items they were very quick and were able to unload at new house in one day, instead of the planned two! Thank you to everyone involved "

"We are really happy with the service received from Hadley and Ottaway. All of the staff were professional and helpful from the initial visit through to the team who managed our move.
We worked highly recommend Hadley and Ottaway. "

"It went as well as we could have hoped for, Graham and Shaun were amazing. They friendly, exceedingly hardworking and treated our goods with respect, they were a pleasure to have around.
We would certainly highly recommend your company.
"

"Went smoothly even though they couldnt park in drive
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"From the start Hadley and Ottaway were professional and courteous. They clearly knew exactly what they were doing moving the piano, and this was a key reason we chose them over other firms. Their quote was competitive and they accommodated numerous change to the arrangements, right up to the last moment. I don't hesitate to recommend Hadley and Ottaway to anyone moving house! "

"Excellent service from start to finish. They visit and view your property, then give a quote, were punctual and polite. On the moving day 3 guys came and loaded. Saw one of them again on ferry from collection on the Tuesday to unloading on Thursday, amazing service. I just hope they coped with less than smooth return ferry crossing. Would recommend this company."

"Fantastic service from start to finish. Problems with on street parking overcome. Very diligent removal team and nothing too much trouble. Even brought a crew who had finished in the are to help speed up process. Exemplary service, worth every penny. "