"Moving house isn't exactly a walk in the park however Alex, Ross, Jordan and Stephen R made the whole event seamless.

Whilst they packed and loaded I made copious tea and bacon rolls. Team work. If I ever move again I will be contacting them. "

"Excellent, friendly, efficient and helpful staff who do the company proud be that quoting for the job, office staff or actual removers. Always cheerful and couldn't do more for you. Highly recommended
Thank you team!"

"Amazing service from everyone
Luke and team great"

"The protections I has shown in the handbook did not happen. Everything came.

The men were polite. There were however too many of them so items came in too fast for me to give proper instructions.

They did not ask if there were problems

They were planning to drive away without replacing the front door.

I would not recommend this firm. When I pointed out damages on the day of the move, I was told it was the fault of the furniture.

When I had had time to examine things, which took longer than 7 days because of the chaos, I told the removals firm about damage while acknowledging that I could not make a claim. However, there was not a hint of an apology. Poor manners. "

"Excellent service from start to finish. Would highly recommend."

"Move team were brilliant friendly and helpful.
Everything was remade very happy."

"For the second time Hadley & Ottaway has performed with every care and attention was could have wished for."

"Very good. "

"Unbelievable how quick everything was packed and how well!
The invoices sent were well set out and the people answering the telephone were friendly, helpful and patient. When our goods were unpacked they were professional, polite and gave good advise. Would have your people anytime. "

"The removal men were (Mark, Sam and Steven) very helpful and courteous nothing was too much trouble. The removal was done quickly and with no snags. "

"The move went well the 2 guys worked extremely hard. Another team came to help pack on the first day without that help we would have been late departing on removal day. Unloading was ok and concluded by Midday on 3rd day. The fee was V.reasonable compared to 3 other quotes. "

"Superb service and flexibility."

"Very efficient and quick. All furniture well stored and in good condition, including plants. "

"As above. Excellent company"

"I would recommend Hadley & Ottaway to anybody. Not only for storage (as I had to do for seven months!!) but definitely for removals. Both teams were excellent for the actual removal and for delivering everything back to me. A very big thank you for all concerned. "

"The team were outstanding in all aspects. They all worked so hard to get the job done professionally and efficiently. It was so easy to have the whole team around as they were friendly, incredibly helpful and just got on with the work.
They were extremely careful with our belongings and I can honestly say they made the experience of moving a pleasant one!
I was also very impressed with the customer service team who were so helpful when booking. "

"Well handled, polite the team knew their job! completed in good time and no damage. "

"We had asked for suggested 2 smaller lorries, which would have been much better. Sam and Steve had great difficulty and wished it had not been the biggest lorry.
The 4 men were excellent, Mark, Robert, Sam and Steve.
Sam and Steve did the journey and unloading. They were polite, very hardworking and friendly, and did a superb job. "