"Arrived on time, very polite and courteous. Walked through property to check what was to be removed put down floor covering throughout property. At new home, we could have done with more floor protection, (We had to ask for more in some rooms). Because of newly laid pale carpets.
One point or observation was that when packing the lorry at old address they used a ramp to walk up into the back of the lorry. But when un-loading at new address they lifted it out of side doors, this meant that our furniture was dragged across the floor of lorry so that they could then lift it out. Surely using the ramp would have been better!
Overall very efficient move. Thank you!"
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