R & J Removals Ltd

Where reputations count.

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

www.rjremovals.co.uk

Email This Business

Tel 01179 611 112

Listed under: Removers / Removal Companies

100% recommended Rating 9.7/100
1023 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1023 reviews since 2009

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.5/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" R&J removals were amazing! It was all quite last minute but they made the whole process so easy. The man I spoke to on the phone was so, so helpful, friendly and informative and make me feel at ease -...." more

" Dear R&J Removals Thank you for ensuring our recent move was as stress free as possible. My wife and I were very impressed how well organised your team were, and the care taken with our belongings. ...." more

" Had great team of 4 men ,who were polite and very helpful. They arrived on time and worked continuously until the job was done. Would highly recommend their service" more

" We were impressed with R&J removals right from the first time they came to assess the move and work out the quote. Everything was explained clearly and Dave went through the various options. Luckily ...." more

About Us
Information provided by the business
Legal Name: R & J Removals Ltd. Limited Company.

Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.

Review 21 Sep 2021 Recommended by customer in BS11 My Age: up to 29 I'm: Female My level of experience of similar services: Beginner business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A two bedroom terraced house with a walk to the car park so lots of carrying the heavy items.

"R&J removals were amazing! It was all quite last minute but they made the whole process so easy. The man I spoke to on the phone was so, so helpful, friendly and informative and make me feel at ease - this was our first time moving and I didn�t have a clue what to do. On the day, the men were so speedy, professional and friendly. They worked really efficiently and guided us on things we hadn�t thought about. When we got to the new property they were exactly the same. We were so happy with their service and they made everything so easy, thank you!"

REPORT THIS REVIEW

Review 21 Sep 2021 Recommended by customer in BS15 My Age: 60 - 69 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

R&J Removals The move was a local move approximately one mile from a three bed semi on a main road to a similar house in a quiet cul-de-sac. The property was fully furnished and had garage equipment to be moved along with garden equipment and the contents of a shed.

"Dear R&J Removals
Thank you for ensuring our recent move was as stress free as possible. My wife and I were very impressed how well organised your team were, and the care taken with our belongings.
Your company was recommended to us by some friends and we would have no hesitation recommending you to any one in the future.
Thank you once again for all your help. It was greatly appreciated."

Team:
Dave Morgan. sorry. can't remember the rest

REPORT THIS REVIEW

Review 15 Sep 2021 Recommended by customer in BS16 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Downsized from 6 bedrooms to 4 bedrooms on the hottest day you could have . Temperature 27 degrees...

"Had great team of 4 men ,who were polite and very helpful.
They arrived on time and worked continuously until the job was done.
Would highly recommend their service"

REPORT THIS REVIEW

Review 4 Sep 2021 Recommended by customer in BS16 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a large new build with loads of storage to an older 4 bed property.

Cost: £2950

"We were impressed with R&J removals right from the first time they came to assess the move and work out the quote. Everything was explained clearly and Dave went through the various options. Luckily we had a long time between exchange and completion so we were able to do a lot of packing ourselves, but we were still very glad we chose the option of a part pack as with 48 hours to go there was still a fair bit not packed by us!

The packers were brilliant really helpful and FAST. Nothing they packed was broken our only breakage was a flower pot we had put in our own car - should have left it to the professionals!

The garden and garage was packed into a smaller van the day before the move to get a head start on the day. On the day of the move we had 5 packers who ensured we were all packed and good to go within 3 hours. The only delays at the other end were caused by us were caused by us.. with my wife getting stuck in traffic but the removers were able to get the previous owner to open the garage so the small van was unloaded and out of the way for the main move.

The speed R&J crew worked worked at, their good humour and helpful attitude were outstanding.

100% happy to recommend R&J to anyone we know who is moving and pleased to br able ti write this review."

Team:
Dave,Matt,Jason, Dane, Matt

REPORT THIS REVIEW

Review 4 Sep 2021 Recommended by customer in BS24 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went really well Dave and Jason were friendly, funny and very helpful and professional. Nothing was too much trouble and they made the day less stressful for us. Would not hesitate to recommend them great Company.

Cost: £860

"Best removal Company professional from start to finish couldn't fault them really great guys and they made moving home less stressful would recommend them every time."

Team:
Dave and Jason

REPORT THIS REVIEW

Review 3 Sep 2021 Recommended by customer in BS30 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from a four bed to a three bed as I was downsizing. My new property was very close to the other one so not far to go. I did all my own packing. I took out the late key insurance as it was recommended and it definitely gave me peace of mind even though it wasn''t used.

Cost: £1040

"What can I say! Amazing from start to finish!

It started with Dave Morgan who came out to give me the quote, he was very knowledgeable, accommodated my needs and above all very friendly.

It was obvious from the very start that I was in good hands. The guys that were present on the day were very professional, caring and hilarious! What could have been a very stressful time for me was made a whole lot better by the guys present on the day. Nothing was too much trouble.

This is the 3rd time I have used R&J and I would not hesitate to use them again or recommend to anyone.

Once again - thank you!

"

Team:
Dave Morgan and the three men on the day (sorry I can't remember their names)

REPORT THIS REVIEW

Review 2 Sep 2021 Recommended by customer in NE3 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We lived in Bristol on a typically crowded street and moved to Newcastle upon Tyne.

Cost: £3840

"Excellent service in a short time frame. Dealt with access issues at the Bristol address very well. Staff friendly and efficient. Done quickly, effectively with no issues. Would recommend."

Team:
Rob, Dave and all the team

REPORT THIS REVIEW

Review 26 Aug 2021 Recommended by customer in BS37 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I have known this business: 5 - 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Moving from a 2 bed flat to a 3 bedroom house at short notice.

"We only found out about 2 weeks before that we were moving so I quickly contacted R&J Removals and they were able to fit us in which was brilliant. We paid extra for a full pack so the day before we moved 2 packers came and packed up all of our things for us. The following day they were there nice and early to get going with the move. This company is very professional and the communication was great. All the guys were lovely and very helpful. I would definitely recommend this company as they offer so many different services to accommodate your needs."

Team:
There were 4 of them but I only remember Dave's name. They were all great anyway.

REPORT THIS REVIEW

Review 18 Aug 2021 Recommended by customer in SY5 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a two day move from Bristol to Shrewsbury.

Cost: £1800

"Dave came round to discuss and assess my needs, and a quote was provided within 24 hours.

The move went really well. Nothing was too much trouble, and the team of two did an amazing job, quickly unloading wherever I needed things, even moving a couple of things for me before they left.

There was no damage to either my things or either property. I was really impressed with the whole thing, and it certainly helped reduce the level of stress that moving house normally brings!

I would definitely use R&J again, and I would definitely recommend them to family and friends.

A big thank you from me."

Team:
Rob, and two others. Big thank you to them.

REPORT THIS REVIEW

Review 16 Aug 2021 Recommended by customer in BS36 My Age: up to 29 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

R&J Removals supported us with a local move. We also paid for the packing service.

"From calling R&J, we received a quick quote and then they were able to provisionally book us in. They were flexible until we were certain of our completion date. R&J Removals supported us with a local move. They helped to make the whole process as stress free as possible and were quick and organised. We paid for the packing service which was also a big help ahead of the moving day."

REPORT THIS REVIEW

Review 14 Aug 2021 Recommended by customer in Bs48 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Downsizing

"Could not fault them great professional and friendly service"

Team:
R &J removals

REPORT THIS REVIEW

Review 14 Aug 2021 Recommended by customer in BS35 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving a 4 bedroom house within a 10 mile radius. 4 crew, on a Monday.

Cost: £1100

"I cannot rate R&J Removals highly enough. We have used them in the past and they have never disappointed. The crew are always punctual, smart in appearance, good humoured and hard working. Professional and reliable. We would not look to use anyone else."

Team:
Rob, Matt, Jason & Dean (or Dale - apologies, not sure!)

REPORT THIS REVIEW

Review 11 Aug 2021 Recommended by customer in BS37 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

26 July 2021 - Emersons Green to Yate, 3 Bed detached house. No really large/oversized items but I had a lot of heavy glass tables, mirrors, large pictures and delicate crockery and ornaments. I also had a lot of garden furniture, plant pots and garden items.

"What can I say, R&J were recommended by a number of friends and I would not hesitate to recommend them. The whole quote to booking to payment process was very clear and easy. The team on the day were absolutely 1st class and professional in every way, from a friendly smile and nothing too much trouble, through to special quilted/padded bags for the sofa, TV and mattresses. I took insurance and really didn't need to, nothing was damaged and I was impressed with the care of my belongings. The portable wardrobes were amazing and the team kindly dismantled and reassembled my beds and heavy glass dining room table and made sure everything was in the right room before they left. It was a scorching hot day and the team worked very hard, I had a lot of stuff. Was the easiest move I have ever experienced and can't thank Dave and team enough."

REPORT THIS REVIEW

Review 7 Aug 2021 Recommended by customer in BS36 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move

"Very pleased with the service from R&J Removals. They were easy to deal with in advance of the house move and friendly and helpful throughout. The 4 lads who managed our move on the day were excellent and completed the move quickly and efficiently."

REPORT THIS REVIEW

Review 10 Jul 2021 Recommended by customer in BS11 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a first floor one bedroom flat to a two bedroom house, both in Bristol. We had the full packing and moving service.

Cost: £900

"We were so impressed by the whole experience of moving with R and J Removals. Dave responded so quickly and helpfully to our initial enquiries, and answered all of our questions during the process. The movers arrived at exactly the time they had said on the day, and packed the flat extremely quickly and carefully. They were polite and helpful, and seemed to be enjoying the job! They were finished with the packing in a remarkably short time. They unloaded everything carefully at the other end, re-assembling our bed and showing my husband how to assemble it again in the future. All of the boxes were left in the corresponding rooms and were clearly labelled with room and often contents as well. All delicate items were wrapped in tissue. We were so happy with the whole experience! R and J Removals were recommended to us by a friend, and we will be recommending them to everyone we know."

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Review 10 Jul 2021 Recommended by customer in Bs37 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Delighted with stress free move.

"Nothing to say other than they were 100% competent from beginning to end. From day one when Dave came to do the quote until removal day, we were able to contact them with updates throughout. We found them to be professional but also friendly. Removal day was scheduled for 8am, and they turned up bang on that time. Sadly I have forgotten the names of the men, but they were so efficient in loading the van. Any requests were no trouble for these happy, hard working bunch of chaps. Off loading at our new address was just as hassle free. They interacted with us to get everything into its correct place with not one thing broken or damaged. We cannot fault this excellent company and would recommend using their service."

Team:
Sadly I have forgotten

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Review 6 Jul 2021 Recommended by customer in BS31 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Thanks We were pleased that everything was taken care of and made what could have been a stressful move into an easy move,"

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Review 5 Jul 2021 Recommended by customer in bs37 My Age: 40 - 49 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

we moved form a 3 bed house to a bungalow.

"well what can i say, right form the original quote to the move date everything was fantastic, when the guys turned up we made sure everything was accessible, they were very professional and had a great sense of humour, nothing was to much trouble. we are so lucky to have found such a great company to assist us with our move, they made what could have been a very stressful day into a pleasurable one.
we have told our friends and family to use this company if they ever make the mad choice to move house"

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Review 5 Jul 2021 Recommended by customer in BS37 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from an older house with narrow doorways and steep stairs which meant many more journeys for the removal men.

"I have to say I was amazed by the company. Normally when I have moved I have used one of the well known companies but because of the short notice, they were not available. I rang this company in desperation and was amazed at their speedy response to my request for a quote. An actual visit, no fancy video calls and advice on how to prepare for a speedy move. Couldn�t believe that they actually arrived early and worked so hard but were a real pleasure to have working with us. Finished well within the times quoted, items handled with extreme care and no damage. I would definitely use them again, they were incredible it surprised me that they weren�t better known,"

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Review 2 Jul 2021 Recommended by customer in BS30 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a four bed semi detached house to a three bed chalet bungalow.

Cost: £2000

"The packers came in two stages; Monday and Thursday mornings. They were very efficient and consulted us throughout. The move on the Friday was really smooth and they took great care at the new property when unloading all the furniture. They were a great help at a stressful time!"

Team:
Mathew/Dave and I cannot remember the names of the other two!

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