R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
925 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 925 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Took the stress out of moving, came in the day before and packed our 4 bed house up. Items were individually wrapped in paper and the larger items bubble wrap. As they started in the kitchen we were s...."   more
 
" Took the stress out of moving, came in the day before and packed our 4 bed house up. Items were individually wrapped in paper and the larger items bubble wrap. As they started in the kitchen we were s...."   more
 
" Was so happy with the service from start to beginning really would recommend! They were so amazing and efficient and really careful. They boxed everything up didn’t need to think about anything was w...."   more
 
" Dave arrived exactly on time to quote for the job, he was polite and clear with everything he explained, and he was able to give us a quote there and then, the quote was the most competitive we receiv...."   more
 
About Us


Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 74%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 73%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 37
arrived 103
belongings 47
Boxes 86
brilliant 58
care 86
careful 48
CERTAINLY 37
courteous 42
definitely 91
easy 59
efficient 158
Excellent 184
experience 62
Extremely 73
fantastic 58
finish 49
free 42
FRIENDLY 231
friends 49
furniture 90
good 143
Great 144
guys 170
happy 93
hard 149
help 60
helped 44
helpful 244
highly 110
packed 72
packing 92
pleased 69
polite 225
professional 174
quick 66
quote 80
R&J 184
really 116
recommend 320
recommended 96
Removal 168
Removals 193
service 315
stress 85
stressful 83
team 210
Thank 98
thanks 69
trouble 78
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 11 Feb 2020
Recommended by customer in NP16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the full packing service which was well worth it and took the stress away, if you think how much you’re spending on the move another £500 is nothing to save a lot of time and stress and leave it to the experts that I ow what they are doing with the right packing materials. the team were lovely and did everything with us just stood round offering tea and biscuits. We were moving from a 4 bed house in Bradley Stone to a 4 bed new build in Chepstow. They were finished by mid afternoon both days, excellent service.
 
Cost: £1140
 

"Took the stress out of moving, came in the day before and packed our 4 bed house up. Items were individually wrapped in paper and the larger items bubble wrap. As they started in the kitchen we were scrabbling around trying to keep out things we might need in the next 36 hours, we missed the biscuits and big bag of teabags I’d bought for the crew! They were finished by 2.30pm, we were left with the sofa, bed, tv and personal items we’d kept out for us to take with us. That was well worth £500 extra charge for packing. They know what they are doing and do it day in day out. Larger items eg bed, study furniture was taken apart.
They arrived approx 8am the day of the move and started packing everything in to the huge lorry/van. They were finished and on their way by midday, leaving myself and hubby to have a final clean round. We were moving to a brand new house with flooring down. Upon arrival the first thing they did was put down all the floor coverings, doing upstairs first. 1 guy was left to put together the furniture whilst the other 2 concentrated on getting everything else in. They were finished by 2.40/3pm. It was like Christmas opening all the boxes and unwrapping everything 😁. Nothing broken, even my finest delicate champagne flutes and ornaments survived the move. Boxes were marked with what was in them and the room they went to which made unpacking easier. Can thoroughly recommend R & J Removals. A small recommendation would be a text the day before they arrived just confirming what time they would be arriving to pack and where they start as we thought it was 9.30am but they arrived at 8.30 straight into the kitchen and we weren’t organised."
 
 
Team:
Rob, Matthew, Matt, Dave, sorry can’t remember the name of the 3rd guy on removal day.
 
 
 


Review 11 Feb 2020
Recommended by customer in NP16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the full packing service which was well worth it and took the stress away, if you think how much you’re spending on the move another £500 is nothing to save a lot of time and stress and leave it to the experts that I ow what they are doing with the right packing materials. the team were lovely and did everything with us just stood round offering tea and biscuits. We were moving from a 4 bed house in Bradley Stone to a 4 bed new build in Chepstow. They were finished by mid afternoon both days, excellent service.
 
Cost: £1140
 

"Took the stress out of moving, came in the day before and packed our 4 bed house up. Items were individually wrapped in paper and the larger items bubble wrap. As they started in the kitchen we were scrabbling around trying to keep out things we might need in the next 36 hours, we missed the biscuits and big bag of teabags I’d bought for the crew! They were finished by 2.30pm, we were left with the sofa, bed, tv and personal items we’d kept out for us to take with us. That was well worth £500 extra charge for packing. They know what they are doing and do it day in day out. Larger items eg bed, study furniture was taken apart.
They arrived approx 8am the day of the move and started packing everything in to the huge lorry/van. They were finished and on their way by midday, leaving myself and hubby to have a final clean round. We were moving to a brand new house with flooring down. Upon arrival the first thing they did was put down all the floor coverings, doing upstairs first. 1 guy was left to put together the furniture whilst the other 2 concentrated on getting everything else in. They were finished by 2.40/3pm. It was like Christmas opening all the boxes and unwrapping everything 😁. Nothing broken, even my finest delicate champagne flutes and ornaments survived the move. Boxes were marked with what was in them and the room they went to which made unpacking easier. Can thoroughly recommend R & J Removals. A small recommendation would be a text the day before they arrived just confirming what time they would be arriving to pack and where they start as we thought it was 9.30am but they arrived at 8.30 straight into the kitchen and we weren’t organised."
 
 
Team:
Rob, Matthew, Matt, Dave, sorry can’t remember the name of the 3rd guy on removal day.
 
 
 


Review 10 Feb 2020
Recommended by customer in Bs7
 My Age: 30 - 39 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1700
 

"Was so happy with the service from start to beginning really would recommend! They were so amazing and efficient and really careful. They boxed everything up didn’t need to think about anything was worth every penny! Would definitely use again. They then came and collected the boxes when we were ready. Great communication too."
 
 
Team:
Dave
 
 
 


Review 2 Feb 2020
Recommended by customer in BS15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a two bed terrace to a three bed home, removals guys also dismantled and reassembled x1 bed and x2 wardrobes as part of the move.
 
Cost: £600
 

"Dave arrived exactly on time to quote for the job, he was polite and clear with everything he explained, and he was able to give us a quote there and then, the quote was the most competitive we received. We’d also had a recommendation from family who’d used R&J previously so we didn’t hesitate to go with them.

We had two guys, Matt and Matt, for our move and they did a fantastic job (including the wardrobes and bed); they turned up on time, explained their plan, and got started straight away. They were careful with our stuff, efficient and smiled and laughed their way through the whole morning!

R&J made our moving day entirely stress free, so thank you to the whole team."
 
 
Team:
Dave Morgan, Matt, and Matt
 
 
 


Review 26 Jan 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
LOCAL MOVE.3 BED TO ANOTHER 3 BED
 
Cost: £640
 

"AMAZING SERVICE...ESPECIALLY AS OUR SOLICITORS KEPT CHANGING THE DATES MAKING IT DIFFICULT TO GIVE A SET DAY FOR COMPLETION. THEY WERE VERY PATIENT WITH US UNTIL WE FINALIZED OUR ACTUAL MOVING DAY. OVERALL FRIENDLY AND REALLY DID PLAY A BIG PART IN HELPING TO MAKE THE MOVE GO AS SMOOTHLY AS IT DID. WE CERTAINLY APPRECIATED THEIR HARD WORK ON THE DAY. THANK YOU."
 
 
Team:
DAVE & COLLEAGUE
 
 
 


Review 23 Jan 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House Move

"Very efficient service"
 
 
 
 


Review 14 Jan 2020
Recommended by customer in GL12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move including large garden tools and furniture. 7 hour packing service.

"We moved from Bristol to Gloucestershire using R&J removals including their 7 hour packing service - they took all of the stress out of moving and we can not recommend them highly enough. Packing was done really well (with paper or bubble wrap) and boxes labelled with a brief description of what was inside - this made unpacking really easy.
Prior to using them, Dave visited our home to provide a quote - this was clearly explained as well as being very thorough. There were also options of different services to best suit our needs.
They were also not beaten on price. The removal team were friendly, fast and efficient while ensuring our furniture and belongings were moved and transported safely. We did encounter one small breakage during transit however the insurance covers this and has been dealt with great customer service.

A big thank you to the R&J team!"
 
 
Team:
Dave, Rob & team
 
 
 


Review 3 Jan 2020
Recommended by customer in BS16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom house move
 
Cost: £720
 

"We booked at short notice after a delay with exchanging contracts. The whole service was great, a polite and efficient team who made the move much easier. Thank you to all involved."
 
 
Team:
Matt but not sure of other names of the team sorry
 
 
 


Review 2 Jan 2020
Recommended by customer in BS36
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We boxed and prepared our items for removal. R and J Removals loaded and unloaded as part of the service. We moved 2/3 miles from 4 bed property to a larger property.
 
Cost: £780
 

"Excellent removals from start to finish. We were unable to confirm a firm moving date with R and J removals, due to difficulties in our chain. We finally exchanged contracts with competition the following day. We were very concerned that R and J removals wouldn’t be able to do this in such short notice. However; they had the foresight to pencil us in and were able to provide us with removals. They chaps that arrived on the morning were very cheerful and efficient. They worked swiftly to pack up the trucks and took care with all of our items.

Once the keys were ready in the afternoon the original two guys were accompanied by several others, as their previous job was completed. With such a large team unloading our items, it felt that we were settled in no time at all.

I would recommend R and J Removals to anyone who is looking for swift, efficient, well priced and friendly removals services."
 
 
 
 


Review 27 Dec 2019
Recommended by customer in BS15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straightforward move within Bristol.
 
Cost: £1000
 

"Friendly and efficient company. They came the day before the date of the move to do the bulk of the packing which was done quickly. Turned up on time on move day and nothing was too much trouble. No breakages or any other problems, I would have no hesitation in recommending to others."
 
 
Team:
Sorry, I can’t remember the names of the team.
 
 
 


Review 9 Dec 2019
Recommended by customer in TA4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1122
 

"Our move with R & J Removals Ltd was prompt, well organised and expertly conducted by the removal team of 3. The team were on time at the pick up address, picked up everything and loaded our property in such a way that the off load at the delivery address was also prompt and well organised. The removal team arrived at the delivery address earlier than expected, were efficient and careful with our property during the offload, placing items where we required them, carrying out this action without any concerns and were professional throughout. We would certainly use them again in the future and recommend them and the removal company to others. The best moving experience we have ever experienced, they removed all of the stress that we thought it would entail. Thank you."
 
 
Team:
The team of 3 were all brilliant
 
 
 


Review 9 Dec 2019
Recommended by customer in BS16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from house to house within local area
 
Cost: £700
 

"RJ Removals turned up early, worked hard and fast to get my house packed up and were happy and friendly whilst doing it. The team of lads got on very well and it helped to reduce our moving day stress!

Items were carefully wrapped and skilfully manoeuvred through tight corners and stairwells. Putting down protected carpet covers was a nice touch.

Boxes were all moved into the right rooms at the new house and the guys didn’t leave until we were happy that our things were correctly placed; even making sure that heavier items were moved and rotated within rooms to help us with our unpacking.

Very happy. Great service. Would recommend to our friends."
 
 
Team:
Matt Matt Jason
 
 
 


Review 28 Nov 2019
Recommended by customer in BS30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
a usual straight forward house move
 
Cost: £660
 

"would definitely recommend R&J, from start to finish they were so efficient, nothing was too much trouble, everything was taken care of and they worked well together too. couldn’t fault them at all"
 
 
Team:
cant remember but they were excellent
 
 
 


Review 27 Nov 2019
Recommended by customer in BS16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had two properties that required emptying and moving into one new one.

"Good communication and organisation from Dave and Paul. Great team who worked tirelessly until everything was out of both houses and into our new property. Used R&J to pack for me aswell. Highly recommended."
 
 
Team:
Can't remember all of their names now, but all were excellent and we would like to thank them very much.
 
 
 


Review 8 Nov 2019
Recommended by customer in BS10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 bed house removal service to a storage unit
 
Cost: £300
 

"I have used R&J removals on many of occasions due to my many house moves over the past 5 years.
Excellent service
Good value for money
Efficient and reliable
creative and up for a challenge
will return"
 
 
Team:
all staff
 
 
 


Review 2 Nov 2019
Recommended by customer in EX36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Bristol to South Molton
 
Cost: £900
 

"We we’re very pleased with the service provided by R & J Removals. The quote was comparable to others. The 2 guys that did our move were pleasant & polite through out the process."
 
 
Team:
Mathew & Matt
 
 
 


Review 15 Oct 2019
Recommended by customer in BS37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Residential move 4 bed house downsizing to 3 bed.
 
Cost: £990
 

"Efficient, friendly and supportive team of movers. No hiccups, no problems and a brilliant service provided. Would highly recommend"
 
 
 
 


Review 15 Oct 2019
Recommended by customer in BS15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture from my old home to a storage unit.
 
Cost: £300
 

"The removal team provided a friendly efficient service. I will use them again when I relocate."
 
 
 
 


Review 3 Oct 2019
Recommended by customer in BS30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving 10mins away to a smaller property.

"The guys were amazing, packed up my house swiftly and kept in touch whilst we were waiting for keys. Didn’t anticipate an uncleaned house the other end and they were extremely patient while we tried to clean and they removed items that were left at the property, it was a very stressful and upsetting time but they were so lovely and helped as much as they could. After this I’m not sure I’ll move again but if I did I would definitely use R & J ."
 
 
 
 


Review 17 Sep 2019
Recommended by customer in BS20

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing, move out of property, hold possessions overnight, move into new property the following day.

"Would happily recommend R&J Removals. They did a great job of our move and were friendly and helpful. We had assistance packing the day before which was well worth it. Unlike previous moves we've done over the years with various companies, there were no damages to any of our possessions. Although there was a problem with being a team member down unexpectedly on the day of our move they worked hard to find a replacement and get everything moved out on time."
 
 
 
 

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