R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
899 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 899 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" We were badly let down by another removal company and at short notice R & J helped us out. What a great job they did arrived on time swiftly loaded everything, put us at ease and had a few jokes on t...."   more
 
" it's the 3rd time i've used R & J and each time has been wonderful - they make everything so stress free that moving isn't the dreadful experience that it used to be before i used R & J I have rec...."   more
 
" The service provided enabled our move day to go as smoothly a it possibly could have - many thanks."   more
 
" Initial contact was very helpful and friendly and Paul's visit to quote for the move was prompt and extremely reassuring to us as we had not moved house for over 30 years! We felt the price quoted wa...."   more
 
About Us

Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.

Packing boxes are supplied FREE of charge.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 74%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 73%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 37
arrived 97
belongings 46
boxes 77
brilliant 57
care 83
careful 44
courteous 42
definitely 88
didnt 36
easy 57
efficient 145
excellent 182
experience 61
extremely 71
Fantastic 57
finish 47
free 41
friendly 220
friends 47
furniture 87
good 140
great 137
guys 163
happy 91
hard 145
help 59
helped 41
helpful 241
highly 106
packed 67
packing 85
pleased 68
polite 220
professional 170
quick 64
quote 77
R&J 176
really 112
recommend 308
recommended 95
removal 165
Removals 182
service 302
stress 78
stressful 80
Team 199
thank 93
thanks 69
trouble 75
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Aug 2019
Recommended by customer in BS37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Short distance move but a lot of garden related items to move
 
Cost: £780
 

"We were badly let down by another removal company and at short notice R & J helped us out.
What a great job they did arrived on time swiftly loaded everything, put us at ease and had a few jokes on the way. Access to our new house was delayed by 3 hours but we were told of all options including storage of our furniture if we did not complete. When we finally got completion again they uploaded very quickly and all items were undamaged.
They made a stressful day go smoothly."
 
 
Team:
Bit hazy on names but they were all great please thank them all
 
 
 

Review 13 Aug 2019
Recommended by customer in CF11

 I'm: Male 

 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Bristol to Cardiff and the service was fantastic;
 
Cost: £600
 

"it's the 3rd time i've used R & J and each time has been wonderful - they make everything so stress free that moving isn't the dreadful experience that it used to be before i used R & J
I have recommended them to everyone i know who is planning to move house so hopefully i can throw some custom your way"
 
 
Team:
Sergei
 
 
 

Review 13 Aug 2019
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My wife & myself were extremely pleased with the professional service provided by yourselves during our recent home move. Your team were prompt, friendly & polite ensuring our possessions were treated with care.

"The service provided enabled our move day to go as smoothly a it possibly could have - many thanks."
 
 
 
 

Review 11 Aug 2019
Recommended by customer in BS37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a ''local'' move of about 4 miles from an old property in a village to a new build in a nearby town. The old property was on three floors with two difficult spiral staircases. It was a very hot day, one of the hottest of the summer. The vehicle access at both properties was reasonably straightforward.
 
Cost: £1128
 

"Initial contact was very helpful and friendly and Paul's visit to quote for the move was prompt and extremely reassuring to us as we had not moved house for over 30 years! We felt the price quoted was very competitive. We opted to have a packer for a day before removal day. It became clear that contract exchange was going to be less than a week before completion, and by the time we were able to talk possible dates, the date we wanted for the move was already fully booked. We were dealing with Dave now who was excellent through this phase. Before we were able to make a firm booking, he rang round to see if he would be able call in some extra staff to help which was so helpful to us and enabled us to move towards the date all were seeking. Once the move was booked, with a very short time frame, Dave was very helpful in supplying us with packing boxes. Matt came to help pack for a day a couple of days before the move and we cannot speak highly enough of his efforts. He was magnificent, so friendly and efficient and amazed us at how much he achieved in the day. On the day, despite the great heat, the team were superb. We were out of the old property by midday, and once entry was gained at the new property, the move in was done in two hours. Both moves were done really efficiently and the team remained calm, helpful and good humoured despite the heat. Nothing was too much trouble, nothing was broken, and the whole experience, though tiring, was very positive. Many thanks to the team."
 
 
Team:
Matt, Nick, and a recent new recruit from the north east.
 
 
 

Review 9 Aug 2019
Recommended by customer in BH10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move went smoothly and according to the plan. We had the full packing service on the first day; the second day our belongings were loaded and the removals van travelled to our new location for an overnight stay. The 3rd day the team quickly off loaded in 2 hours and we were in.

"Throughout our move, Rob and his team were thoroughly professional, cheerful and polite and listened to our needs. We have used R&J Removals on a previous house move and can highly recommend them."
 
 
Team:
Rob, Sergei, Dan (and not forgetting Paul in the office).
 
 
 

Review 18 Jul 2019
Recommended by customer in GL13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to moving 15 miles away and into another county, we decided it would be better to look at getting professional movers in, instead of hiring a van ourselves. It was a great decision, as it took at lot of the stress away on the day of our move. We had vintage items, musical equipment, sentimental items and much more and all were moved without issue and no damages.
 
Cost: £600
 

"Jason and Sergei at R&J were fantastic. It was a hot day and they worked really hard, hardly stopping and packed away everything quickly and calmly and we hardly did a thing.

They'd unpacked everything into the garage by the time we turned up with our keys and continued working late into the afternoon until everything was moved and roughly in the room we wanted things.

We can't thank them both for everything and made our move day so much easier. They worked incredibly hard for us and we thank them for that. Fantastic service, really nice people and super efficient. Thank you so much for everything. Alice and Alex."
 
 
Team:
Jason & Sergei
 
 
 

Review 18 Jul 2019
Recommended by customer in GL12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 storey, 3 bed cottage to a 3 storey, 3 bed terraced house. The move was 4 miles. The stairs to both floors were very steep in the new house with the second floor stairs being narrow and with a turn. The cottage also had very low ceilings.
 
Cost: £1500
 

"R&J were a delight to deal with from start to finish. They were highly recommended by a friend and they didn’t disappoint. The team of 3 couldn’t have done more to help. They were polite, cheerful and nothing was too much trouble.

They worked solidly without a break to get the job done as soon as possible.

The packing was done carefully with fragile items bubble wrapped and everything clearly labelled for ease of unpacking.

I can’t recommend them highly enough and would definitely use them again."
 
 
 
 

Review 16 Jul 2019
Recommended by customer in BS37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The man who came to give us a quote was clear and concise. Our move was smooth and stress free. The men were efficient and friendly and we had a good laugh with them too throughout the day. Nothing was too much trouble and they worked very hard to get everything done and put into the places we wanted.
 
Cost: £850
 

"The men that moved us were friendly and very efficient. They got the job done in good time and were careful with our things.
They were fun and had a good laugh with us.
"
 
 
Team:
Matt, Serge, Dane
 
 
 

Review 7 Jul 2019
Recommended by customer in BS16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was from a second floor flat with no lift. There were some large items of furniture that were heavy and lots of boxes. Also lots of clothes which I did not want to take off hangers and pack into suitcases.
 
Cost: £646
 

"The removers were very prompt and friendly and got started as soon as they arrived. The boxes they used to put all my clothes in on rails were amazing so I did not have to take everything off of the hangers!

I had labelled my boxes and they placed all in the correct rooms. They were very considerate about not damaging either my old or new property on the move day. I would defo use them again in the future!"
 
 
 
 

Review 3 Jul 2019
Recommended by customer in AL7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Bristol to Hertfordshire Booked R & J at short notice
 
Cost: £708
 

"What can I say apart from excellent from start to finish. We had to arrange a move at short notice from Bristol to Hertfordshire on a Friday, I spoke to Paul and he advised they were fully booked but advised they could collect on Thursday and store our stuff in a secure location and deliver it first thing on Saturday which actually worked out better for us.
The two guys who collected our stuff on Thursday arrived bang on 8.30am as advised the day before and were in and out within 30 mins, very polite and professional.
Saturday morning arrived and as advised I had a call from Matt to advise he was 30 mins away. Matt arrived and got all the boxes and stuff up to our second floor flat with no issue and was very polite and professional.

Due to the distance I thought what they charged was excellent and would recommend them to anyone for a polite and professional service and turning up when they say they would
"
 
 
Team:
All at R&J Especially Matt who delivered, Paul and the two guys who collected our belongings
 
 
 

Review 2 Jul 2019
Recommended by customer in Bs30
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stress free moving service excellent helpful people

"Excellent service the two guys who moved us did a fantastic job"
 
 
 
 

Review 1 Jul 2019
Recommended by customer in BS34

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance move from large 4 bed house to similar.

"R&J removals are an excellent company to do business with. There is no pressure selling and the quote was the most competitive given. Everything was done on time and both Dan and Rob were pleasant and professional and more than happy to meet our requirements. We could not have wished for two better people to move our home contents and is a tribute to R&J Removals for having such dedicated individuals. I had unfortunately misunderstood that final payment was due prior to the removal day but after a very quick call the matter was resolved satisfactorily.We would certainly highly recommend their services to others."
 
 
Team:
Dan and Rob
 
 
 

Review 24 Jun 2019
Recommended by customer in BS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
April 2018 moved our furniture into store. June 2019 moved our furniture from the store into our refurbished bungalow. ’

"One of the original team remembered the April move when he saw “Matilda” my wife’s dress making dummy. ‘I carried her out and now I am carrying her in!
Polite, efficient, helpful and careful with all goods - what more did we want? Nothing!
Thank you to all concerned."
 
 
 
 

Review 17 Jun 2019
Recommended by customer in BS16
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved across Bristol and the service included full packaging also. They also provided us with plenty of packing material should we need anything to pack our valuables or personal items. The price included £50 deposit for the boxes, which was refundable £1 per box.
 
Cost: £710
 

""
 
 
Team:
Cannot Remember
 
 
 

Review 14 Jun 2019
Recommended by customer in BA3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move with such wonderful help and positive vibes from R & J Removals.
 
Cost: £450
 

"House move with such wonderful help and positive vibes from R & J Removals.

Just love the way they say 'we can' rather than offer a sharp intake of breath when sizing up the furniture and the access via the staircase!

Happy staff and an easy transaction, what more can we ask?

We would like to say a big thank you :-)"
 
 
 
 

Review 14 Jun 2019
Recommended by customer in BS37

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving packed boxes from a storage unit to our new home

"Having moved ourselves in January to a small rental and the moved again in May to our new home we decided we needed help to move the last of our possessions from a storage unit to our new home. I only booked RandJ about a week before but they were able to fit us in. Matt and Dan arrived on time and loaded the lorry taking care with every item. They unloaded with the same care. After depositing all the boxes in the correct rooms they even offered to sift things again if we wanted any of them relocated to different rooms. All in all really pleased with every aspect of the move and wished w'ed used them before."
 
 
Team:
Matt and Dan
 
 
 

Review 14 Jun 2019
Recommended by customer in BH21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a four storey house - 70 miles to our new destination. Half was going straight into our new home and the rest into storage, whilst we decorated. The access to the new house was limited so this created an additional challenge. The men did the bulk of our packing and were super efficient in all aspects of the task.

"We were absolutely delighted with every aspect of our move. It was at the first meeting that Paul suggested we consider storage nearer to our destination and exploring a local company to deliver to our new home. No other companies suggested that to us and hence their quotes were overall more expensive - though R&J Removers were not the cheapest quote for getting our stuff to the house and storage.
They gave confidence through our discussions and delivered an excellent service. The four guys involved in the move worked really well together and were good humoured, polite and respectful of each other and us. Top job - thank you. We thoroughly recommend. 😊👏👍"
 
 
Team:
Paul, Jamie, Dan, Serge and ?Rob
 
 
 

Review 28 May 2019
Recommended by customer in BS41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
R&J moved us from our temporary three storey rental house into a two bedroom bungalow in Long Ashton.

"The administration was courteous and efficient. The lorry turned up punctually, and the team, Dan and Serge, were excellent. We are an elderly couple and they could not have been more kindly and considerate. They worked non stop and completed the move in double quick time. There was no damage of any kind to our possessions or the interior walls. They came back a couple of weeks later to collect the empty boxes, which saved us having to make arrangements for them to be collected by the council.

Our daughter recommended R&J following her equally pleasant experience when they moved her and her family a few years ago, and we would have no hesitation in recommending their services to others."
 
 
Team:
DAN & SERGE
 
 
 

Review 24 May 2019
Recommended by customer in BS10
 My Age: 40 - 49 
 I'm: Male 

 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from North Somerset to North Bristol
 
Cost: £900
 

"RJ did a fantastic job in moving me at short notice. The guys worked incredibly hard. To fill two lorrys and safety delivered and unpacked at my new house.

I found them through word of mouth and would highly recommend. They were competitive, professional and a delight to use."
 
 
 
 

Review 19 May 2019
Recommended by customer in BA3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the packing service; We also had all furniture etc moved from a 3 bed end terrace to a 5 bed detached. The move also included a full upright piano from the upstairs of our old property to the ground floor of the new property. On move day, we had an 11 ton truck plus 3 movers.
 
Cost: £1234
 

"The initial phone call to arrange a quote was polite and listened to our needs. Paul arrived on time and talked us through the process. We went room to room explaining what we wanted to take. Quote was provided in minutes.
The day before the move, Jamie turned up with all the packing materials needed, starting in one room he swiftly packed all our belongings with care. There was no question that Jamie couldn't answer, completely made the packing process stress free.
On the day of the move, Matt, Dan and Serg arrived on time. We had a dry warm day for the move. They set to work, loading the van. Even moving the piano from upstairs although was hard work was no issue for them.
On arriving at the new property, they allowed us to have another look around the property before they started unloading. No task was an issue, like in one instance when we asked them to move furniture from one room to another.
The whole move by R & J Removals made the whole process stress free, I can seriously recommend them and would consider them if/when we move again."
 
 
Team:
Packer - Jamie, Movers - Matt, Dan and Serg
 
 
 
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