R & J Removals Ltd

Where reputations count.

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

www.rjremovals.co.uk

Email This Business

Tel 01179 611 112

Listed under: Removers / Removal Companies

100% recommended Rating 9.7/100
1072 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1072 reviews since 2009

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" so quick and efficient..very nice chaps too. Reliable efficient and very pleasent to have around on stressful day." more

" We were recommended R & J by some neighbours who have recently moved, for our move from a 3 bed mid terrace to larger 4 bed semi. The 4 guys arrived promptly at 8am and worked very efficiently until ...." more

" Always a good sign when the guys turn up on time. So we were off to a good start. After another quick look at the items that were to go the guys started immediately. If they had a query they did not h...." more

" Very pleased with the service received as a whole. Good value for money and on the actual day of the move the lads were amazing, very impressed with how good they were and we had a laugh too. Highl...." more

About Us
Information provided by the business
Legal Name: R & J Removals Ltd. Limited Company.

Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.

Review 18 Jun 2022 Recommended by customer in Bs37 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Arrived on time and cleared our home within 2 hours. Then went to new property and did exactly the same..

"so quick and efficient..very nice chaps too. Reliable efficient and very pleasent to have around on stressful day."

REPORT THIS REVIEW

Review 5 Jun 2022 Recommended by customer in BS15 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bed mid terrace to 4 bed semi about 3 miles away.Sorry

Cost: £1750

"We were recommended R & J by some neighbours who have recently moved, for our move from a 3 bed mid terrace to larger 4 bed semi. The 4 guys arrived promptly at 8am and worked very efficiently until all was packed about 3 hours later. We could not believe it had all happened with absolutely no fuss and nothing being too much of a problem. We arrived at our new house which has a very steep drive and not once did we hear any moaning about the extra effort. I was also able to purchase some additional boxes which were delivered for free the day before the move. I would 100% recommend R & J removals, very efficient and friendly and also accommodating when trying to fix up completion dates with other parties. Thanks to Dave and his team."

Team:
Sorry I cant remember

REPORT THIS REVIEW

Review 1 Jun 2022 Recommended by customer in Bs16 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This was a local move staying in the same postcode. All went well from start to finish and a plus at getting the new house keys at 12.30 aprox.

Cost: £1200

"Always a good sign when the guys turn up on time. So we were off to a good start. After another quick look at the items that were to go the guys started immediately. If they had a query they did not hesitate to ask.
Our items and the house were treated carefully on removing and installing in new home.
We had everything boxed ready for them so the had as little interruption as possible.
And we were amazed at the speed of things carefully flying out the door and into the van.
The three man team worked professionally and the workplace banter was interesting to listen to, all clean stuff and no swearing.
A surprisingly good experience."

Team:
Dave plus Two. 1 sugar, 1 sugar, 2 sugars

REPORT THIS REVIEW

Review 18 May 2022 Recommended by customer in Bs30 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1080

"Very pleased with the service received as a whole. Good value for money and on the actual day of the move the lads were amazing, very impressed with how good they were and we had a laugh too.

Highly recommend them to anyone looking to move."

Team:
I can�t remember the names I�m afraid.

REPORT THIS REVIEW

Review 12 May 2022 Recommended by customer in GL12 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Excellent service. Pack us the day before we moved in about 3 hours and unpacked in just over 2. Really helpful and nothing was too much trouble

Cost: £2200

"Cannot recommend them highly enough

Very friendly from start to finish

Not the cheapest but not the dearest

Very good at rearranging dates at short notice due to delays

Move it self was first rate- very professional

Nothing was too much trouble

Took great care over our possessions"

Team:
Cannot remember but they were 1st rate

REPORT THIS REVIEW

Review 8 May 2022 Recommended by customer in BS6 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving a family of 4, from 3 bed to 4 bed house & items in storage unit.

Cost: £1700

"R&J Removals are a small firm and therefore able to tailor your move in a much more bespoke way and you really do have a very personal experience. Communication and flexibility in the run up to our move was excellent and when we did get to the move they approached it with care and deliberation but most importantly a sense of humour. They made an unavoidably stressful point in our lives a positive and fun experience and they pulled out all their workforce to get us moved. We can�t recommend them highly enough."

Team:
Dave, Matt & Scott thank you so very much for being incredible and for calling on the cavalry!

REPORT THIS REVIEW

Review 6 May 2022 Recommended by customer in BS36 My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A local move of short distance. Large items only as we moved boxed items ourselves as had a time overlap as moving from rented in to a house we already owned.

"Matt and Rob arrived at 7.30 and were cheerful and very positive, meaning that even though "moving day" can be stressful, thanks to their attitude, it meant that the day was more relaxed than it might have been. All items were moved quickly and carefully, and nothing was too much trouble. At the new address, again, everything was moved quickly and carefully, with all items left in the rooms as requested.When the move was finished, Matt & Rob insisted that we went in to every room to check that all furniture was where we wanted it and could be moved to an alternative room if we had changed our mind. Everything about the morning was positive. Thanks Matt & Rob"

Team:
Matt & Rob

REPORT THIS REVIEW

Review 28 Apr 2022 Recommended by customer in SN15 My Age: 50 - 59 I'm: Female I have known this business: Over 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a second floor apartment to a bungalow in the country.

Cost: £960

"Dave came round on time to give us a quote and explained what would happen on the day. We had to move our moving date several times and he was always accommodating and understanding and easily contactable which helped to alleviate our stress. On the day the 3 removal guys arrived in time and were extremely professional, helpful and friendly throughout the move. They worked really hard taking our possessions down two flights of stairs. They put protective covers on the carpets and took great care with our stuff. They remained cheerful despite the long delay whilst waiting for the completion monies to go through. We would highly recommend R&J removals, this is the second time we have used them and the service was as good as it was the first time."

REPORT THIS REVIEW

Review 17 Apr 2022 Recommended by customer in BS15 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing and removal/delivery service

Cost: £780

"From the outset of the survey visit through to packing and removals day, everything was handled with professional, yet personable, attention."

Team:
Really sorry I�ve forgotten their names but they were friendly, and very helpful

REPORT THIS REVIEW

Review 7 Apr 2022 Recommended by customer in BS36 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A local move, not far away and moving from a partially furnished house

"Very friendly, efficient service. Everything in the van moved and unpacked by 1pm. Everyone very polite and professional."

Team:
Dave for the sale and any questions was fab then everyone on the day was great.

REPORT THIS REVIEW

Review 7 Apr 2022 Recommended by customer in ba35 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Keynsham to near Shepton Mallet, 3 bed terrace, quite a few boxes!

Cost: £1500

"Excellent job, very responsive to emails and phone calls, staff were friendly and helpful, and it all went very smoothly."

REPORT THIS REVIEW

Review 5 Apr 2022 Recommended by customer in BS16 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from a three bedroom to four bedroom house

"We are so pleased that we chose R&J Removals to carry out our move. From start to finish they made sure everything about our move ran smoothly and took a lot of the stress out of an inevitably stressful day. They were professional and friendly and we felt that all our belongings, including our old home and new home were in good hands as all the guys treated everything with care and respect at the same time as getting on with the job quickly and efficiently. I wouldn't hesitate to use them again in the future and would highly recommend to anyone."

Team:
Dave Morgan and his team

REPORT THIS REVIEW

Review 31 Mar 2022 Recommended by customer in BS6 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

Complete Packing and Moving House.

Cost: £1860

"Very helpful and friendly service, consciences and quick."

Team:
Matt, Mathew, and Jason.

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in TA21 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house to a 4 bed house 100 miles away

Cost: £1500

"There is not much to say There was good communication all the way through,They were on time {early] polite, respectful and considerate even whilst delayed waiting for keys at new property.
The removal team are a credit to the company and would recommend them to any one thinking of using them.

Ps keep them supplied with tea and biscuits."

Team:
The good guys

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in BS37 My Age: 30 - 39 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from second floor apartment to 3 bed house

Cost: £918

"Guys arrived on move date earlier than scheduled which was welcome as they were keen to make a start. Unfortunately parking around our apartment was poor which meant the guys had to move the van on several occasions to let people leave for work/school run but they did so without complaint.
Our property was handled with care and loaded quickly while making sure everything was protected.
Loading was completed earlier than expected but when keys eventually released the guys unloaded quickly and efficiently taking the same care as when loding"

Team:
Afraid I forget the guys names but they were excellent and good humoured. Would not hesitate to use them both again

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in Bs37 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 3 bed house to another 3 bed house within the same area

Cost: £1056

"R&J Removals we just amazing on the day and very friendly. They packed up our house in a few hours. We then went for breakfast and waited for our keys for the new house. Unloading was just as easy as the loading up, they put everything in certain rooms and again nothing was to much trouble. Amazing service."

REPORT THIS REVIEW

Review 9 Mar 2022 Recommended by customer in BS37 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move a three piece suite from A to B and one from B to C.

Cost: £120

"The lads we're brilliant very efficient very professional."

REPORT THIS REVIEW

Review 28 Feb 2022 Recommended by customer in CF37 I'm: Male business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Residential move, nothing spectacular but just lots of stuff!

Cost: £2000

"We were really pleased with all the help given to us by the firm from our initial enquiry through to completion of the job. The staff were all polite, helpful and unfazed by anything we asked or that needed moving. We were able to ask as many questions as we needed and were treated respectfully at all times. All the information we received was clear and well explained. The team moving us were punctual, worked really hard and efficiently, and retained a good sense of humour throughout. The move went really smoothly and was far less stressful that it could have been."

Team:
Matt, Matthew and Scott

REPORT THIS REVIEW

Review 19 Feb 2022 Recommended by customer in Bs16 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

We moved about two miles up the road taking with us the contents of a three bedroom house and garage. We packed ourselves.

Cost: £900

"Dave was great to deal with before the move - he provided the quite and liaised with me about the move date.

The team on the move date were excellent. They took great care of our belongings and the property. They were extremely helpful e.g when we realised the slatted bed base would not fit down the stairs in one piece They unscrewed them for us. They worked quickly and enabled me time to finish cleaning the house after they had left. The unloading was equally painless."

Team:
Matt but can't remember the names of the other two guys

REPORT THIS REVIEW

Review 15 Feb 2022 Recommended by customer in BS30 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business R & J Removals Ltd https://www.referenceline.com/removers_removals_companies-in-yate-rjremovalsltd-17700

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from large old cottage to new build house

Cost: £900

"The removal team were excellent all the way through. We were delivered boxes in advance which was very helpful and on the day everything went well. The team worked very hard and took great care of all possessions, to be honest nothing was too much trouble, we were very pleased with the service provided."

Team:
Dave and his team

REPORT THIS REVIEW

» 10 9 8 7 6 5 4 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+] Norfolk [+] South Ayrshire [+]	Approved Codes The Property Ombudsman [+] British Association of Removers [+] TrustMark TrustMark [+] Care & Repair Edinburgh [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're a Corporate Affiliate member of the Chartered Trading Standards Institute and an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 10 9 8 7 6 5 4 3 2 1
Budget: