Hughes Removals Ltd

Where reputations count.

Stonelea, Station Road, Shipton By Beningbrough
York
North Yorkshire
YO30 1BS

Removers - Removals Companies

www.hughesremovals.co.uk

Email This Business

Tel 01904 471471

Listed under: Removers / Removal Companies

91% recommended Rating 9.1/100
77 reviews since 2015

Satisfaction Ratings

Overall Rating	9.1 /10
Based on 77 reviews since 2015

Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.1/10
The firm took care in packing and handling our property

Collection & delivery	8.9/10
Our property was collected and delivered as agreed

Service	9.1/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" The 4 men arrived at 8-15 am ,they were very efficient clearing from the top down .We had packed most things previously into boxes. They also supplied 20 boxes the day before the move as requested. ...." more

" We had great service from Hughes both before and during the move. On the day of the move itself the guys were there bang on time and packed our possessions in the lorry quickly, safely and securely. ...." more

" The whole move from booking to completion could not have been better handled. Timing delays and were calmly dealt with making the move as stress free as possible." more

" Dear Hughes Removals I just wanted to drop you a note to say a quick thank you for your assistance with our move. Bringing boxes, packing tape and wrapping paper to the house in advance was a mass...." more

About Us
Information provided by the business
Legal Name: Hughes Removals Ltd. Limited Company.

Established 1948
Removals Domestic and Commercial
Storage - Containerised, self storage and archive
Large vans
Uniformed staff
B. A. R. members

Review 6 Nov 2019 Recommended by customer in YO23 business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 6 bed detached to 5 bed detached.

"The 4 men arrived at 8-15 am ,they were very efficient clearing from the top down .We had packed most things previously into boxes.
They also supplied 20 boxes the day before the move as requested.
We moved recently and Mr Hughes came and assessed and quoted for the move.
All the furniture was handled carefully and they were happy to explain what was happening all throughout the day.
By 12-45pm all was packed in 1 very large lorry and a smaller van.The garage was cleared and nothing was too much trouble ,they were all courteous and polite.
When we arrived at the new house they were waiting and I had rung ahead so they could get started and they were unpacking garage items until we had the keys to the house.
They put all the furniture where we wanted and even moved it into different rooms as my son changed his mind about which room he wanted!!
I was very satisfied with all aspects and no damage sustained at all .
Very efficient hard working men and excellent service.We moved from 6 to 5 bed detached house.
Prior to the move we were on holiday and the sales team were excellent and very understanding about the vagaries of the actual moving date.
I would highly recommend Hughes removal company."

REPORT THIS REVIEW

Review 5 Nov 2019 Recommended by customer in YO32 business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 2 bed semi-detached in Strensall to 3 bed semi-detached in Haxby.

"We had great service from Hughes both before and during the move. On the day of the move itself the guys were there bang on time and packed our possessions in the lorry quickly, safely and securely.

Once at the new house everything was unloaded safely and quickly with the minimum of fuss.

I would wholeheartedly recommend Hughes Removals to anyone, and will definitely use them again in the future if we are to move again."

REPORT THIS REVIEW

Review 6 Nov 2018 Recommended by customer in YO23 business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was to a 3rd floor apartment but nothing was too much trouble for the men. The whole move was done carefully and efficiently and it would be difficult to improve on the way everything was handled.

"The whole move from booking to completion could not have been better handled. Timing delays and were calmly dealt with making the move as stress free as possible."

Team:
Not sure

REPORT THIS REVIEW

Review 1 May 2018 Recommended by customer in YO24 business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was between two York addresses. We moved to downsize and had a lot of fragile items.

"Dear Hughes Removals

I just wanted to drop you a note to say a quick thank you for your assistance with our move. Bringing boxes, packing tape and wrapping paper to the house in advance was a massive help, and in addition, turning up on time and not damaging the properties helped with what is normally a stressful situation.

The guys who turned up were friendly, professional and very efficient. Customer focus is really important to me and your staff demonstrated all of these qualities in abundance. We would definitely recommend you to friends and family in the future.

Please feel free to use the above as a testimonial and thank you once again for all your help.

Kind regards
Spencer (and Lisa) Payne
"

Team:
Mason, Ray and Adam

REPORT THIS REVIEW

Review 30 Apr 2018 Recommended by customer in YO61 business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move of home of about 18 miles

"Very pleased with Hughes Removals. Price included boxes, wrapping paper and tape. On the day van and guys arrived promptly and cracked on with loading. We seemed to have loads to load and reinforcements came to help to help fill the van and take a bit more away. Unloading went well and nothing big was damaged throughout.
All in all we were very pleased with the service.
Our daughter is moving home soon and they intend hiring Hughes too."

REPORT THIS REVIEW

Review 6 Sep 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The removal was perfectly satisfactory and much easier than I thought it would be.Iwould certainly recommend Hughes Removals to a friend.Thank you so much and you have a really great team working for you"

REPORT THIS REVIEW

Review 24 Aug 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 24 Aug 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Superb -confirmed by my son who as experienced various removals."

REPORT THIS REVIEW

Review 23 Aug 2016 Not Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 23 Aug 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Like noted earlier, fantastic service would not hesitate to recommend."

REPORT THIS REVIEW

Review 23 Aug 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"THe team on the day were faultless. Slightly less helpful were the office staff."

REPORT THIS REVIEW

Review 26 Jan 2016 Not Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	2/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I would not use this company again."

REPORT THIS REVIEW

Review 10 Jan 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 5 Jan 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 3 Jan 2016 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service. Reasonable price. No complaints whatsoever."

REPORT THIS REVIEW

Review 24 Dec 2015 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Friendly helpful staff. No complaints."

REPORT THIS REVIEW

Review 24 Dec 2015 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Thanks for fitting us in at short notice in early December when you are probably quite busy. We were very happy with the overall service and price, would recommend you to friends and family."

REPORT THIS REVIEW

Review 23 Dec 2015 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 23 Dec 2015 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 23 Dec 2015 Recommended by customer business Hughes Removals Ltd https://www.referenceline.com/removers_removals_companies-in-york-hughesremovalsltd-77041

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

» 4 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+]	Approved Codes British Association of Removers [+] TrustMark TrustMark [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 4 3 2 1
Budget: