Hughes Removals Ltd

Stonelea, Station Road, Shipton By Beningbrough
York
North Yorkshire
YO30 1BS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
91% recommended   Rating Hughes Removals Ltd 9.1/100
77 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.1 /10 Overall Rating 9.1/10
Based on 77 reviews since 2015
 
 
 
Sales & Support 9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.1/10 Packing & Handling Rating 9.1
The firm took care in packing and handling our property

 
Collection & delivery 8.9/10 Collection & delivery Rating 8.9
Our property was collected and delivered as agreed

 
Service 9.1/10 Service Rating 9.1
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The 4 men arrived at 8-15 am ,they were very efficient clearing from the top down .We had packed most things previously into boxes. They also supplied 20 boxes the day before the move as requested. ...."   more
 
" We had great service from Hughes both before and during the move. On the day of the move itself the guys were there bang on time and packed our possessions in the lorry quickly, safely and securely. ...."   more
 
" The whole move from booking to completion could not have been better handled. Timing delays and were calmly dealt with making the move as stress free as possible."   more
 
" Dear Hughes Removals I just wanted to drop you a note to say a quick thank you for your assistance with our move. Bringing boxes, packing tape and wrapping paper to the house in advance was a mass...."   more
 
 
About Us


Established 1948
Removals Domestic and Commercial
Storage - Containerised, self storage and archive
Large vans
Uniformed staff
B. A. R. members
     
Customer Reviews
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Review 6 Nov 2019
Recommended by customer in YO23

 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 6 bed detached to 5 bed detached.
 
Cost: £540
 

"The 4 men arrived at 8-15 am ,they were very efficient clearing from the top down .We had packed most things previously into boxes.
They also supplied 20 boxes the day before the move as requested.
We moved recently and Mr Hughes came and assessed and quoted for the move.
All the furniture was handled carefully and they were happy to explain what was happening all throughout the day.
By 12-45pm all was packed in 1 very large lorry and a smaller van.The garage was cleared and nothing was too much trouble ,they were all courteous and polite.
When we arrived at the new house they were waiting and I had rung ahead so they could get started and they were unpacking garage items until we had the keys to the house.
They put all the furniture where we wanted and even moved it into different rooms as my son changed his mind about which room he wanted!!
I was very satisfied with all aspects and no damage sustained at all .
Very efficient hard working men and excellent service.We moved from 6 to 5 bed detached house.
Prior to the move we were on holiday and the sales team were excellent and very understanding about the vagaries of the actual moving date.
I would highly recommend Hughes removal company."
 
 
 
 


Review 5 Nov 2019
Recommended by customer in YO32
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 bed semi-detached in Strensall to 3 bed semi-detached in Haxby.
 
Cost: £382
 

"We had great service from Hughes both before and during the move. On the day of the move itself the guys were there bang on time and packed our possessions in the lorry quickly, safely and securely.

Once at the new house everything was unloaded safely and quickly with the minimum of fuss.

I would wholeheartedly recommend Hughes Removals to anyone, and will definitely use them again in the future if we are to move again."
 
 
 
 


Review 6 Nov 2018
Recommended by customer in YO23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was to a 3rd floor apartment but nothing was too much trouble for the men. The whole move was done carefully and efficiently and it would be difficult to improve on the way everything was handled.

"The whole move from booking to completion could not have been better handled. Timing delays and were calmly dealt with making the move as stress free as possible."
 
 
Team:
Not sure
 
 
 


Review 1 May 2018
Recommended by customer in YO24
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was between two York addresses. We moved to downsize and had a lot of fragile items.
 
Cost: £480
 

"Dear Hughes Removals

I just wanted to drop you a note to say a quick thank you for your assistance with our move. Bringing boxes, packing tape and wrapping paper to the house in advance was a massive help, and in addition, turning up on time and not damaging the properties helped with what is normally a stressful situation.

The guys who turned up were friendly, professional and very efficient. Customer focus is really important to me and your staff demonstrated all of these qualities in abundance. We would definitely recommend you to friends and family in the future.

Please feel free to use the above as a testimonial and thank you once again for all your help.


Kind regards
Spencer (and Lisa) Payne
"
 
 
Team:
Mason, Ray and Adam
 
 
 


Review 30 Apr 2018
Recommended by customer in YO61
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move of home of about 18 miles

"Very pleased with Hughes Removals. Price included boxes, wrapping paper and tape. On the day van and guys arrived promptly and cracked on with loading. We seemed to have loads to load and reinforcements came to help to help fill the van and take a bit more away. Unloading went well and nothing big was damaged throughout.
All in all we were very pleased with the service.
Our daughter is moving home soon and they intend hiring Hughes too."
 
 
 
 


Review 6 Sep 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The removal was perfectly satisfactory and much easier than I thought it would be.Iwould certainly recommend Hughes Removals to a friend.Thank you so much and you have a really great team working for you"
 
 
 
 


Review 24 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Superb -confirmed by my son who as experienced various removals."
 
 
 
 


Review 24 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 23 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Like noted earlier, fantastic service would not hesitate to recommend."
 
 
 
 


Review 23 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"THe team on the day were faultless. Slightly less helpful were the office staff."
 
 
 
 


Review 23 Aug 2016
Not Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 26 Jan 2016
Not Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 2/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"I would not use this company again."
 
 
 
 


Review 10 Jan 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 5 Jan 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 3 Jan 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Excellent service. Reasonable price. No complaints whatsoever."
 
 
 
 


Review 24 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Thanks for fitting us in at short notice in early December when you are probably quite busy. We were very happy with the overall service and price, would recommend you to friends and family."
 
 
 
 


Review 24 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Friendly helpful staff. No complaints."
 
 
 
 


Review 23 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Excellent service all round. Would definitely use them again."
 
 
 
 


Review 23 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 23 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Excellent service, would recommend to friends or family.."
 
 
 
 

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