Canary Guttering

3 Woodhill Rise
Norwich
Norfolk
NR5 0DD

Replacement Fascias, Soffits and Guttering

Listed under:  Builders, Fascias, Bargeboards & Soffits, Fencing Contractors, Gutter Cleaners / Gutter Cleaning, Gutters / Guttering, Property Maintenance
99% recommended   Rating 9.6/10
488 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 488 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Really friendly and professional work was to a high standard. Gave a quote for extra work incase it was needed. It was found that it wasn't needed so didn't charge for it - very honest!! Would defini...."   more
 
" As noted above the solution proposed by my insurers would have involved digging up a bed full of plants which my late wife had selected and plants. This simpler solution was effectively carried out to...."   more
 
" Excellent service Recommended. "   more
 
" Canary guttering guys turned up just before 8 am on the agreed date. They showed me the correct and superior materials they were using and just got on with the job. They were professional very friendl...."   more
 
About Us


Matthew Sayer from Canary Guttering explains how the Norfolk Trusted Trader scheme and the reviews published by Referenceline have helped expand his business and give more confidence to customers who may be wary of dealing with a trader for the first time.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 83%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 59%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 11
agreed 18
arrived 35
Canary 34
cheerful 13
clean 24
cleaned 12
Cleared 11
definitely 20
easy 11
efficient 73
efficiently 29
exactly 10
Excellent 49
explained 14
Extremely 11
fast 15
friendly 110
good 73
great 15
gutter 17
guttering 55
gutters 13
happy 28
helpful 40
highly 17
honest 14
Matthew 12
needed 17
Nice 13
pipe 10
pleasant 20
pleased 36
polite 25
problem 24
professional 50
prompt 27
promptly 14
punctual 10
quick 33
quickly 28
quote 10
Really 12
recommend 65
Recommended 20
reliable 13
satisfied 18
service 101
standard 20
tidy 28
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 27 Aug 2019
Recommended by customer in NR2
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced guttering to back of house (part of it)
 
Cost: £210

"Really friendly and professional work was to a high standard. Gave a quote for extra work incase it was needed. It was found that it wasn't needed so didn't charge for it - very honest!!
Would definitely use them again. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 separate gutters needed to be linked by a custom made T-junction, to avoid the need to excavate the soak away leading away from 1 gutter and fall pipe.
 
Cost: £100

"As noted above the solution proposed by my insurers would have involved digging up a bed full of plants which my late wife had selected and plants. This simpler solution was effectively carried out to produce the pleasing effect to both saving those plants, and affording the means of draining away rainfall via another nearby gutter and soak away. "
 
 
 
 
 
 


Review 17 Jun 2019
Recommended by customer in NR15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace on high level guttering.
 
Cost: £400

"Excellent service
Recommended. "
 
 
 
 
 
 


Review 12 Jun 2019
Recommended by customer in NR9
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Canary guttering were called in to put right a botched guttering and Facia job by another contractor. The job was fully reviewed and I was given a full explanation of what was needed to put things right and an estimate of the cost. The job was agreed and booked. I should has gone to a trusted trader in the firs instance.
 
Cost: £2800

"Canary guttering guys turned up just before 8 am on the agreed date. They showed me the correct and superior materials they were using and just got on with the job. They were professional very friendly throughout. The workmanship was very good and done pleased and relived that the job was done and left confident that a good job had been done thoroughly recommend Canary guttering. Their workmanship professionality and friendliness gives you peace of mind. "
 
 
 
 
Team:
Mathew Nathan
 
 
 


Review 3 Jun 2019
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace fascia on front of house.
 
Cost: £250

"Friendly and efficient. Would recommend based on experience so far. "
 
 
 
 
 
 


Review 27 May 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-Fix downpipe which had come off the gutter.
 
Cost: £50

"Very quick and efficient. "
 
 
 
 
 
 


Review 24 May 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clearing chimney clearing.
 
Cost: £70

"All work well done and cheerfully. "
 
 
 
 
Team:
Matthew Sayer
 
 
 


Review 15 May 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean out and repair to guttering. Replacement of two fan extractor grilles.
 
Cost: £70

"I was very pleased with the fast efficient service and that the guttering has been looked at and repaired and cleaned as necessary. "
 
 
 
 
Team:
Matt Sayer
 
 
 


Review 15 May 2019
Recommended by customer in NR4
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £220
 
 
 
 


Review 13 May 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Baron and Cladding to front gable of house.
 
Cost: £800

"Very good work. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter and down pipe repairs.
 
Cost: £70

"Very prompt response to our enquiry. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair cast iron gutter joint to reseal
 
Cost: £70

"Very pleasant man
Very professional"
 
 
 
 
 
 


Review 7 May 2019
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned out gutters all round replaced front outlet over lounge and repaired gutter.
 
Cost: £100

"Pleased with work. "
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced. Syphon, Ball value and flush pipe.
 
Cost: £90

"After taking a look and listening to me they knew exactly what was needed and just got on and did the job - kept me informed - no puss. "
 
 
 
 
 
 


Review 23 Apr 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To clear all the gutters back and front of my house that were full of rubbish dropped by the birds.
 
Cost: £60

"I was very pleased with the professional way he dealt with clearing my gutters. "
 
 
 
 
 
 


Review 23 Apr 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair down pipe and drain pipe.
 
Cost: £250

"Very good. On time and tidy. "
 
 
 
 
 
 


Review 23 Apr 2019
Recommended by customer in NR24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace all guttering on our large conservatory.
 
Cost: £520

"The work was completed very professionally and even though there was a major problem, resultant from the old guttering, the company managed to solve it and deal with it accordingly. "
 
 
 
 
 
 


Review 29 Mar 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascia and gutter cleaning.
 
Cost: £150
 

"Nice friendly service done very professionally.
The fascias are now lovely and clean again and the gutters all cleaned out. Windows, back and front door also cleaned.
As a bonus my garage and carport were also cleaned. thanks lads!"
 
 
Team:
Mathew.
 
 
 


Review 26 Mar 2019
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced gutter and cover board
 
Cost: £400
 
 
Team:
Matthew Sayer
 
 
 


Review 18 Mar 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clew gutters of leaves
Repair of cement work under eves.
 
Cost: £120

"Very professional and friendly. "
 
 
 
 
 
 

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