Galloway Robotic Mowers

Laurel Mount, Quarry Road
Locharbriggs
Dumfries & Galloway
DG1 1QF

Robotic Mowers

Listed under:  Robotic Mowers Installation, Servicing & Repairs, Robotic Mowers Sales
100% recommended   Rating Galloway Robotic Mowers 9.8/100
181 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 181 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Galloway Robotic always professional. Kevin knows his robomowers inside out. I would never go anywhere else."   more
 
" It was prompt, courteous and satisfactory"   more
 
" Very knowledgeable and friendly. Very happy."   more
 
" Seamless from start to finish. Very helpful service"   more
 
About Us

We sell, install, service & repair Robotic Mowers.

Our experienced installer is always ready to answer any questions when undertaking a free garden survey, take the time to understand your needs and what you are looking for and go through all available options with you. You'll find exceptional customer care and the best advice and aftercare in the area.

All machines undergo a pre-installation inspection where they are prepared ready for use and we will run through how to use the machine safely to ensure you are confident with your new purchase on installation.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 99%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 99%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 99%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 26
advised 10
Bought 12
business 11
buy 12
care 9
chainsaw 13
class 8
customer 10
easy 8
efficient 9
equipment 14
Excellent 33
experience 13
Explained 18
extremely 10
Fantastic 10
friendly 38
fully 8
Galloway 32
garden 10
good 33
great 35
happy 12
helpful 36
highly 14
Hire 36
impressed 8
installation 13
Kevin 9
knowledge 16
knowledgeable 30
local 12
machine 19
mower 13
needed 11
needs 8
product 21
products 15
professional 16
purchase 13
purchased 8
range 13
ready 8
recommend 18
service 85
STIHL 15
Tool 14
tools 27
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Sep 2025
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Sale of mower and installation

"Galloway Robotic always professional. Kevin knows his robomowers inside out. I would never go anywhere else."
 
 
Team:
Kevin and Lynda
 
 
 

Review 6 Sep 2025
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Provision of robot mower and installation of boundary wiring

"It was prompt, courteous and satisfactory"
 
 
Team:
Kevin and Linda
 
 
 

Review 6 Sep 2025
Recommended by customer in Dg14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and install of imow.

"Very knowledgeable and friendly. Very happy."
 
 
Team:
Kevin Robertson
 
 
 

Review 4 Sep 2025
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installed Sthil imow 4.

"Seamless from start to finish.
Very helpful service"
 
 
Team:
Lynda and her man servant Kevan 😎
 
 
 

Review 2 Jul 2025
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ordered a mower from Galloway Robotic Mowers in June. Kevin explained to us which style of mower would suit us best and how it all works.

"He was very efficient in getting round to lay the cabling and install the mower, leaving the place looking untouched. The mower has worked perfectly since installation and after only a few weeks the lawn is looking far greener and healthier. Overall, very impressed with the service and would recommend Kevin and Lynda to everyone looking to install a robot."
 
 
Team:
Kevin and Lynda Robertson
 
 
 

Review 25 May 2025
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Robotic mower installed

"From the moment I showed interest and phoned Kevin Robertson he arranged to come and look at my lawn within two days, then everything went like clockwork from then on. That night I was sent the estimate which I agreed thereafter I was advised when the mower would become available and a date was arranged for the installation which went well on the day. Very friendly and helpful service"
 
 
Team:
Kevin and Linda Robertson
 
 
 

Review 23 May 2025
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
robotic lawnmower installed

"Excellent service delighted with outcome"
 
 
Team:
Kevin Robertson -Excellent
 
 
 

Review 27 Aug 2024
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Provided and set up robotic mower in my garden area.

"An initial telephone call provided me with information on the type and functioning of the robotic mower.How it would be set up and follow up to meet the terms of the Stihl guarantee.

A home visit was arranged to assess the features of the garden and where the mower cables would be set and the docking station with access to power input for battery charge.

Arrangements were made to order the mower having discussed price both of the product and the cable laying. A date for delivery and fitting was also arranged.

All personal contact was very friendly, enlightening and easy to understand.

The mower was delivered and fitted as per appointment. All work was quickly and tidily undertaken.

I was shown how to use the app to communicate with the mower and how to access its information panel. Timings for cutting were agreed, the cutting height set and the mower put into action.

I was given an invoice and payment arrangements made. I have since paid the invoice over the phone and was also able to have a query answered.

I chose this supplier on feedback from a previous customer and have been completely satisfied with all aspects of the job and would highly recommend their services without the need for improvement."
 
 
Team:
Both Mr and Mrs Robertson
 
 
 

Review 20 Aug 2024
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They have since their start up some year or so ago, now dealing solely with I Mows, previously run a very successful plant hire business and Imow distributorship for many years. They have always been our go to owners for all our gardening needs and Imows. They sold them to us and come to our home to maintain them and their in ground installation. We have three machines. They are not cheap. We run a forestry business and in their previous iteration provided all our forestry kit.

"They are outstanding owners. Their years of experience, all first hand and hands on, is unusual these days of instant start ups. They always carry spares when called out and have never failed to fix any issues and replace, often under warranty defective parts. Our scores under good practice next of a string of tens makes the point perfectly. Imow are very lucky to have them represent the brand. Mr Robinson is a walking expert on IMows and their vagaries and I have yet to see him floored by an issue."
 
 
Team:
Mr & Mrs Robinson
 
 
 

Review 17 Aug 2024
Recommended by customer in DG28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted 2 mowers ,

"Good exillent service and great quality. Yours Jim Smith"
 
 
 
 

Review 16 Aug 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Galloway Robotic Mowers advised us on the mower out garden required, supplied the kit, and undertook the full installation.

"Kevin was helpful from start to finish. He advised on best perimeter placement for our lawn, installed the wire and docking station and then stayed around for the morning to iron out snags. He returned a few days later to make final adjustments. We have been very impressed by the mower's performance since installation."
 
 
Team:
Kevin and Lynda
 
 
 

Review 24 Aug 2023
Recommended by customer in Dg28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New mower purchased

"Very satisfied"
 
 
Team:
Gail
 
 
 

Review 7 Feb 2023
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied a new sthil strimmer at a great price,after matching up my requirements to the strimmer best suited to me.

"Keep up the good work,and don't change !"
 
 
 
 

Review 7 Feb 2023
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Agricultural contractor. Pressure washing machines

"The staff at Galloway hire are very knowledgeable about the products they deal with, they are pleasant and friendly without being pushy when I'm looking to purchase or hire items from them.
I would fully recommend that others use this local business as you can see who you are dealing with and they take care to ensure everything is explained clearly to the customer"
 
 
Team:
I have dealt with both Kevin and Lynda the owners and the two shop floor girls all are a credit to Sthil
 
 
 

Review 7 Feb 2023
Recommended by customer in Dg73
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Chainsaw

"Great service"
 
 
 
 

Review 15 Aug 2022
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Stihl Imow supplied and installed

"From first contact to final installation Kev and Linda provided a fantastic professional service. I had dealt with Kev at a family members installation so knew the great service we would get. Kev provided us with knowledge and understanding of what we required and kept us up to date with the timing on delivery. Once the imow arrived it was installed immediately and Kev was fantastic continuing with the set up over the following days.
Can't speak highly enough of Kev and Linda at Galloway Hire Tools"
 
 
Team:
Kev and Linda
 
 
 

Review 11 Aug 2022
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase of a new Stihl strummer

"Knew what I wanted to buy ,so was in and out quickly .
Machine was started up and new features were explained how it differed from my previous version,which I bought from the same supplier years ago .
Both ladies were friendly and had a bit of banter about them ,which is more pleasant to deal with"
 
 
Team:
Gail was one , don’t catch the others name-sorry??
 
 
 

Review 10 Aug 2022
Recommended by customer in DG 1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchased new Stihl battery hedger and leaf blower Dealt with GHT for 25 years for both business equipment, servicing and home garden equipment.

"Excellent customer care and back up service to any equipment I have purchased over the years"
 
 
Team:
All the team, Kevin Linda and staff.
 
 
 

Review 10 Aug 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Obtaining replacement parts.

"Great service as always from an efficient and professional company."
 
 
 
 

Review 10 Aug 2022
Recommended by customer in Bb12
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Bought a new Sthil strimmer

"I was at the last minute on Saturday and the shop was due to close but it was no problem and got all the help I needed to make my decision as to which model I wanted"
 
 
Team:
Mrs Boss(nice looking blonde lady) and Mr Boss who filled the fuel and tested the machine despite wanting to rush off for a game of golf!
 
 
 
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