Aldridge Roofing

20 Pepys Avenue, Worlingham
Beccles
Suffolk
NR34 7SH

Roofers

Listed under:  Builders, Fascias, Bargeboards & Soffits, Fibreglass Roofing, Flat Roofing, Lead Roofing, Roof Repairs & Refelting, Roofers / Roofing
99% recommended   Rating 9.7/10
560 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 560 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was carried out without any problems and to an excellent standard. Everybody we dealt with were extremely polite, knowledgable and efficient. Could not ask for any more and would totally reco...."   more
 
" Having been let down by 3 local roofers, one of which had already carried out work for us on a previous occasion, I contacted Robert Aldridge after a recommendation. Within a few days I had met with h...."   more
 
" Work carried out to my satisfaction. Very reasonable charges. Very friendly service."   more
 
" Job and well done in dreadfully cold wet weather. No mess left everything left very clean. Very friendly too. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 19
Aldridge 110
arrived 17
business 13
c 45
certainly 13
class 13
clean 42
customer 14
Definitely 15
efficient 43
efficiently 21
estimate 21
Excellent 82
explained 24
fair 12
finish 19
finished 19
friendly 63
good 98
great 24
happy 42
hard 23
helpful 36
Highly 32
honest 12
impressed 13
informed 23
manner 13
mess 18
neat 15
needed 20
pleased 60
polite 35
professional 68
promptly 24
quality 30
quickly 26
recommend 90
recommended 30
repair 25
Robert 49
roof 72
roofing 99
satisfied 36
service 74
standard 45
team 55
tidy 53
working 23
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Jan 2020
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To strip a flat roof on a concrete slab, clear all rubbish and reflect roof
 
Cost: £1300
 

"The work was carried out without any problems and to an excellent standard. Everybody we dealt with were extremely polite, knowledgable and efficient. Could not ask for any more and would totally recommend this company"
 
 
 
 


Review 17 Jan 2020
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Aldridge Roofing carried out repairs to the garage/porch flat roof on my mothers detached property.
 
Cost: £2550
 

"Having been let down by 3 local roofers, one of which had already carried out work for us on a previous occasion, I contacted Robert Aldridge after a recommendation. Within a few days I had met with him, discussed an appropriate solution to a roof repair, given an estimate and accepted it. Because of the time of year, the weather didn't allow work to be carried out. We were kept informed as to when Robert and his team were able to start and were duly given a date. While commencing the work, all the staff were on time and very courteous. The work was completed to a very high standard and the site was left immaculate. One point worth mentioning was that we were unable to be on site while the work was being carried out and so had to leave the house keys with the staff. The keys were posted through our door at the end of each day. We will be recommending Robert and his team to family and friends."
 
 
Team:
Robert and Helen Aldridge and all the staff
 
 
 


Review 8 Jan 2020
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
-Strip existing roof covering
-Supply and install 2 layers of index touch on felts
-Make good roof valley
 
Cost: £432

"Work carried out to my satisfaction.
Very reasonable charges.
Very friendly service."
 
 
 
 
Team:
Robert
 
 
 


Review 19 Dec 2019
Recommended by customer in NR1H
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old coirgate garage roof and replacing with roofing felt and decking. Taking all rubbish away.
 
Cost: £1738

"Job and well done in dreadfully cold wet weather. No mess left everything left very clean. Very friendly too. "
 
 
 
 
Team:
Robert
 
 
 


Review 17 Dec 2019
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two pan tiles and repair of a third.
 
Cost: £60
 

"Mr Aldridge was quick to reply to my initial enquiry and came to see the job within a few days. He would have done the repair immediately but I did not have the correct replacement tiles. He returned with the necessary tiles to match the ones already on the roof although not on the agreed day because he was trying to fit my repair in around other bookings.However communication was good and he came on time on the rearranged date and quickly finished the job."
 
 
Team:
Mr Robert Aldridge
 
 
 


Review 6 Dec 2019
Recommended by customer in NR34

 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several tiles on the roof needed to be replaced having been damaged by a falling TV aerial.
 
Cost: £54
 

"Wonderful service - they turned up when they said they would, went through everything with me and completed the work quickly and without any fuss. Definitely to be recommended."
 
 
 
 


Review 27 Nov 2019
Recommended by customer in NR32

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pantiles roof and beadwork on new extension - 6 different levels and stripping and replacement of old pantiles from old part of house and garages and leadwork. New loft insulation in old part of house. removal of asbestos sofits from old part of house (licensed for this). Worked "beyond the call of duty" to get the extension roof completed before Christmas 2018. Replacement of the old roof was severely effected (delayed) by rain - some of it very heavy. Despite the heavy rain we had no leaks when the roof was just polythene. The rain delays were compounded by other jobs that were on at the time (also delayed by rain) making the completion of the job considerably slower than the forecasted time. The fascia''s /sofits / gutters etc were completed/ replaced by different tradesmen (equally excellent) - so cost given not including this or roof tiles.
 
Cost: £30000
 

"High quality work and the team are real "grafters".
Like all small builders you have to share them with a number of other jobs which always makes for frustrating delays.
However this is acceptable if the quality of the work is good - which in this case is excellent and worth the delays!
We we unlucky with the weather which compounded the delays.

"
 
 
Team:
Rob Aldridge and Jason
 
 
 


Review 26 Nov 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New felt roof on kitchen and garage which are joined together
 
Cost: £2435
 

"We are very pleased with the job Aldridge Roofing have done, having dealt with some very poor work carried out by others on this particular roof.
The service was friendly and professional. The job was completed quickly and we are happy with the results.
I would not hesitate to recommend Aldridge Roofing.
"
 
 
Team:
Robert Aldridge and assistant who's name I am sorry I didn't catch
 
 
 


Review 11 Nov 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped off existing shed roofs installed one layer of roof and torch - on felt 4mm
Torch - on - felt
Supplied and installed 5mt code 4 lead flashing to lobby.
 
Cost: £508

"We have used Aldridge roofing before, we have no problems with them what so ever. "
 
 
 
 
Team:
Robert
 
 
 


Review 11 Nov 2019
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of chimney, batten, felt, replace tiles and make good.
 
Cost: £360
 

"Following significant rain, water had leaked through the old lead flashing surrounding an existing, bit redundant chimney.

Having tried a couple of roofing specialists, I called Robert at Aldridge Roofing who arranged to meet me on site.

From start to finish Robert was extremely helpful and we agreed that the best idea would be to remove the chimney rather than replace the flashing.

All work was completed as agreed to a high standard."
 
 
Team:
Robert
 
 
 


Review 4 Nov 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
roof repairs
 
Cost: £576
 

"excellent work, friendly and pleasant workers and work done in good time"
 
 
 
 


Review 2 Nov 2019
Recommended by customer in NR34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit of Velux Window
 
Cost: £590
 

"Easy process from turning up to give quote to window being fitted.I actually finished up with a bigger window than I thought as Rob surveyed the roof and explained what size could be fitted. Estimate received promptly and answered my questions with patience. Waited several weeks for fitting and Rob confirmed the night before fitting what time to expect them. Window fitted well and sits perfectly in the roof. Neatly finished and care taken inside and out. Well impressed with finished window and area left clean and tidy. Highly recomended"
 
 
Team:
Aldridge Roofing
 
 
 


Review 18 Oct 2019
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Removal of redundant solid-fuel boiler chimney on flat roof. 2. Replacement of the flat-roof covering on a loft conversion with higher insulation
 
Cost: £5900
 

"Aldridge Roofing recovered the flat roof of our loft conversion over 15 years ago. This had lasted well with no leaks but, by 2019, the thermal insulation was well below modern standards and we decided to get it upgraded before winter. We got three quotes of which Aldridge was the middle price.

After quotes were in, we decided that we would have a redundant chimney that came through the flat roof removed (rather than repointed) and Aldridge quickly gave us a revised quote to cover removal of the stack and sealing the hole below roof level.

Wet weather delayed work although the scaffolding work was done quickly and professionaly well in advance. Aldridge made good use of lulls in the weather and all the work was completed in a little over three days.

Robert and Jason carried out the work safely and cleared all waste materials on a daily basis, they also arranged the inspection of the work and certification. Helen in the Aldridge office responded quickly to questions from us and was very helpful.



"
 
 
 
 


Review 10 Oct 2019
Recommended by customer in NR14

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency roof repair
 
Cost: £72
 

"Polite, punctual and informative. Explained options and costs. Carried out the repair on the spot (leaking roof and we were expecting a downpour). Would defiantly recommend for any roofing problems and will use in the future for a permanent solution."
 
 
 
 


Review 6 Oct 2019
Recommended by customer in NR34

 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of broken roof slate which was causing a leak.
 
Cost: £54
 

"THE WORK WAS CARRIED OUT PROMPTLY AND EFFICIENTLY."
 
 
Team:
Robert Aldridge
 
 
 


Review 4 Oct 2019
Recommended by customer in IP22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement tiles on a Grade 2 listed cottage at the highest point of the roof
 
Cost: £102
 

"Mr Aldridge had done some work on our cottage before. We were so pleased with the prompt service and work done. We phoned last week to do another roof job for us. Within a week the work has been done for a good price without us even being there as it is our second home. We would not hesitate to recommend this company."
 
 
Team:
Rob and Helen
 
 
 


Review 30 Sep 2019
Recommended by customer in NR34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace a roof that had been fitted incorrectly by another trader which was leaking.
 
Cost: £2000

"We were extremely grateful to Aldridge for fitting us in to their schedule and refitting our roof.
There have been no problems with it since they have replaced the roof. "
 
 
 
 
Team:
Jason
 
 
 


Review 26 Sep 2019
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof
 

"Very pleased."
 
 
 
 
 
 


Review 18 Aug 2019
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work description: 1. Stripped off existing fibreglass roof covering over our garage and office area and installed CURE lt fibreglass roof covering. Supplied extra decking boards where existing ones were rotten. They also removed existing roof lights and installed new timber joists. 2. Supplied new cladding above the garage door and over clad existing timber posts. 2. All Facias and gutters replaced on the bungalow. Replaced felt where required and timber where existing rafters were found to be rotten. Removal of asbestos soffits and replaced with UPVC soffits and fascias. Asbestos removed safely and they emailed us a copy of its disposal.
 
Cost: £7317
 

"Mr Aldridges team were excellent and very professional in their work. They were personable, punctual and very neat in their workmanship. On the first day when they replaced our fibreglass flat roof, they worked tirelessly throughout the day and into the evening to make sure that it was watertight for us.

We also had all gutters and facias replaced, which they did efficiently.
They also had to remove asbestos soffits and replace them with UPVC ones. This was done safely and a copy of the disposal certificate was emailed to us.

They advised us of any extras such as where timber might need replacing and showed us where the wood was rotten. They treated our property with great respect and even took their shoes off when entering the house.
They also cleared up after the job was complete. We are delighted with the work that they did and would not hesitate in recommending them. An excellent job from start to finish!!!"
 
 
Team:
Jason and his younger colleague ( very sorry - we`ve forgotten his name )
 
 
 


Review 16 Jul 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to leaking roof. Replaced less valleys
 
Cost: £1236
 

"Friendly and professional. Left the property clean and tidy. Job completed in a timely fashion once a date was agreed. Good clean job but had to wait some time for that date as the company is very busy. This is because they are extremely good. Very pleased."
 
 
Team:
Robert and a very friendly colleague.
 
 
 

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