Henry Harvey Roofing Ltd

Where reputations count.

Unit 1, 2 McCalls Ave
Ayr
South Ayrshire
KA8 9AE

Roofers

www.henryharveyroofing.co.uk

Email This Business

Tel 01292 441667
Mobile 07738 288 288

Listed under: Roofers / Roofing

100% recommended Rating 9.8/100
237 reviews since 2016

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 237 reviews since 2016

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Henry Harvey has been looking after my roof for a few years now. The work is always carried out to a high professional standard and timeously. They are dependable. I recommended them to a friend who h...." more

" Very good" more

" A job well done with pleasant workers." more

" Very impressed, work completed on time. Work done very tidily and professional." more

About Us
Information provided by the business
Legal Name: Henry Harvey Roofing Ltd.

We are a long established family run business that focuses on customer satisfaction.
We carry out all roofing and rendering work.

Review 1 Aug 2025 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace and fix roof slates investigate leak around vent pipe.

"Henry Harvey has been looking after my roof for a few years now. The work is always carried out to a high professional standard and timeously. They are dependable. I recommended them to a friend who had inherited property in Kilmarnock and lived elsewhere. They were delighted with the service that was provided."

Team:
Robert

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer in KA9 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing slates

"Very good"

Team:
Kevin

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"A job well done with pleasant workers."

Team:
Craig

REPORT THIS REVIEW

Review 27 Sep 2023 Recommended by customer in KA10 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Strip roof down and replace complete roof.

"Very impressed, work completed on time.
Work done very tidily and professional."

REPORT THIS REVIEW

Review 14 Sep 2023 Recommended by customer in KA10 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace ridge tiles and patch gaps on ex local authority semi detached house with original roof which is over 70 years.

"EXEMPLARY: I had contacted numerous firms and individuals roofers to quote for a repair to our roof, some came out, some were a no show, some came out without telling me until I contacted them only to be told they couldn�t do it! First call to Henry Harvey resolved this immediately! Came out to assess the job next day, quote arrived two days later. Agreed to the job and a week later it was completed, this was despite having certain roof tiles that are difficult to source. All the lads doing the work were friendly, chatty and polite. Job is completed to a very high standard and the lads made sure they left the area clean and tidy.
Cannot praise and rate this firm highly enough and wouldn�t fail to use them again if required.
Thank you , perfect from start to completion."

REPORT THIS REVIEW

Review 31 Jul 2023 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of valley flashing and associated lead work on roof above bay windows. Replacement of damaged slates throughout. Repointing of brickwork to the front of the house, due to erosion over the last 35 years.

"From the initial visit from Jim, their surveyor, through to the installation team and with Henry Harvey, their service has been excellent.
Great communication throughout the project from the Craig and his colleagues with daily updates on progress.
Attention to detail to their work and care of the property and surrounding area throughout the work was excellent.
An extremely professional company to work with that met all of this customers expectation and also had time to give some added value to the contract.
"

Team:
Craig, Adam, Hugh, Jack, Thomas and Jay

REPORT THIS REVIEW

Review 17 Mar 2023 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

A complete new roof was required stripped off all existing roof coverings. New timber counter battens, soffit boards, tiles roof. New render to Chimney.
Garage had addition timber to rafters new torch applied base layer to cap sheet area.

"All work was carried out to a very high standard, from the Scaffold to the clearing up went like clockwork. The boys were always polite and courteous and kept me informed every step of the way I wish every trade person performed their work like this a pleasure to deal with very pleased. "

Team:
Craig Harvey

REPORT THIS REVIEW

Review 27 Jul 2022 Recommended by customer in KA8 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-roofing work

"Henry Harvey Roofing Ltd were professional, helpful and courteous during all stages in the process from providing a quotation to completion of the work. All questions and requests for information were provided quickly and to the required standard.
The company started and finished the work when they said they would and kept the site safe and tidy at all times. We are pleased with the appearance of our new roof and with the remedial work to the company. "

REPORT THIS REVIEW

Review 27 Jul 2022 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 28 Apr 2022 Recommended by customer in KA6 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove all existing roof coverings and plasterboard decking. Fit new decking boards and breathable membrane. Renew flat roof to dormer.
Renew cladding and lead flashings to dormer. Tile roof. Clear away all debris.

"All work was carried out to the high standard we were confident Henry Harvey would provide. The squad involved were a credit to the company. Any questions asked during the work were answered promptly and politely, The work area was cleaned at the end of each day. In short, my wife and I are totally delighted with the standard of work and the final outcome and would recommend the company to anybody without hesitation."

REPORT THIS REVIEW

Review 16 Mar 2022 Recommended by customer in KA19 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removed existing loose top layer of felt on rear flat roof.
Primed existing coverings. Torch applied 5KG mineral cap sheet of polyester based felt.
Cleared away all debris

"Completed successfully as expected and agreed and as Henry Harvey Roofing has always been in our dealings with the firm over many years."

REPORT THIS REVIEW

Review 25 Jul 2021 Recommended by customer in KA6 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete re-roof with new tiles sarking felt and dry verge.

"Very professional with an excellent and efficient workforce. Would have no hesitation in recommending Henry Harvey Roofing Ltd to reroof a house.
"

REPORT THIS REVIEW

Review 20 Jul 2021 Recommended by customer in KA8 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New Fascias and guttering

"Very pleased with the work"

REPORT THIS REVIEW

Review 7 Apr 2021 Recommended by customer in KA10 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Chimney work

Remove and replace flashing. Fit new cocca under tiles spray with silicone sealant once finished.

"Work completed efficiently and workmen were pleasant and explained what was done."

Team:
Kevin Greg

REPORT THIS REVIEW

Review 10 Mar 2021 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of large skylight inc, glass and leadwork etc

"Seems like a good job. As with most roofing jobs, only time will tell. But no reason to think there will be issues!"

REPORT THIS REVIEW

Review 27 Nov 2020 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of missing dates bird spikes on chimney lab replacement of guttering.

"The company were very easy to deal with and provided a quote for the wash very quickly.

The actual work was carried out within a reasonable timescale."

REPORT THIS REVIEW

Review 20 Nov 2020 Recommended by customer in KA7 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced slates and cleared drains.

REPORT THIS REVIEW

Review 20 Apr 2020 Recommended by customer in KA10 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of a substantial area of slate roofing where there had been water penetration.

"I was impressed from the start with Henry and his team, their concern for the customer, their professional knowledge and their pride in their work.
I had been left with a leaking roof by a previous roofer, and it felt as if Henry and his team went out of their way to make the necessary repairs as speedy and trouble free for me.
I really appreciated their efforts as the Covid-19 lockdown was imminent, and they completed in time."

Team:
Kevin, Henry

REPORT THIS REVIEW

Review 19 Feb 2020 Recommended by customer in KA9 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Clean & re-fix broken tiles and replace missing tiles

"Re the question relating to quality, I cant see the roof so assume all works complete. Before starting work I received an estimate and called them to discuss time frames and payments. Good service overall."

REPORT THIS REVIEW

Review 10 Feb 2020 Recommended by customer in KA10 business Henry Harvey Roofing Ltd https://www.referenceline.com/roofers-in-ayr-henryharveyroofingltd-60333

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing, fitting new guttering damaged by storm damaged by storm. checking roof and gutters over whole roof.

"Excellent service, very tidy and pleasant workers.
Trustworthy."

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