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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Customer Review
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Our house was built in the early 70s and it still had the original roof on it, which started to deteriorate greatly.
Therefore, we contracted JC Roofing to remove the old roof tiles, insulation, etc. They then rebuilt the roof area by adding substantially more and superior insulation, made it water tight and placed new tiles on the roof.
It was also great to see that JC Roofing was able to use roof tiles that match the original ones, and manufactured by a local firm.
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Team: Jamie Crosbie, Mark, Gary Adamson, Cairn Campbell
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