Peter Futter Roofing

Where reputations count.

17 Wells Close, Hainford
Norwich
Norfolk
NR10 3NB

Roofers

Tel 01603 890506
Mobile 07985 472028

Listed under: Roofers / Roofing

99% recommended Rating 9.9/100
873 reviews since 2010

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 873 reviews since 2010

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Mr.Futter came round quickly after my phone call and assessed the roof. He gave me an estimate of time and of cost on the spot. We arranged a time for him to do the work which he did in the time and f...." more

" Thoroughly recommend Peter Futter. Excellent work and efficient. My recommendation for special trades-person. " more

" As usual, Mr. Futter sorted out the problem promptly and efficiently. Always 100% reliable and over cheerful. " more

" Peter was extremely professional, friendly and prompt! I would definitely recommend him - only a small job this time but he offered the service and professionalism just the same. " more

About Us
Information provided by the business
Legal Name: Mr Peter Futter.

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Review 23 May 2022 Recommended by customer in NR7 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To seal around pipe then cement over and repoint valley refelt along eave of roof. Seal around chimney. Fit cowling to chimney. I thankyou for work and tea.

Cost: £380

"Mr.Futter came round quickly after my phone call and assessed the roof. He gave me an estimate of time and of cost on the spot. We arranged a time for him to do the work which he did in the time and for the estimated cost. I was very happy with the service and Mr.Futters work. "

REPORT THIS REVIEW

Review 10 May 2022 Recommended by customer in NR4 My Age: 70 + business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To repair two broken tiles plus restick the loose pieces. I Thank you for work and team.

Cost: £70

"Thoroughly recommend Peter Futter. Excellent work and efficient. My recommendation for special trades-person.
"

REPORT THIS REVIEW

Review 3 May 2022 Recommended by customer in NR28 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To reset loose tiles then check over roof at rear of main house roof. I thank you for work and tea.

Cost: £60

"As usual, Mr. Futter sorted out the problem promptly and efficiently. Always 100% reliable and over cheerful. "

REPORT THIS REVIEW

Review 1 May 2022 Recommended by customer in NR10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace missing tile on site of main roof. I thankyou for work and tea.

Cost: £50

"Peter was extremely professional, friendly and prompt! I would definitely recommend him - only a small job this time but he offered the service and professionalism just the same. "

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in NR13 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To put brick floors tiles and check over roof. I thank you for work and tea

Cost: £80

"Peter responded promptly to my enquiry and within a week had fixed my slipped roof tiles. I'm delighted to have found him and will definitely use him again. Couldn't recommend him more highly."

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in NR12 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To strip of very small section of roof then refelt along eave into guttering plus seal top of gable end, I thank you for work and tea

Cost: £90

"Prompt and excellent service."

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in NR8 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To stick on vent pipe top on main roof of house. I thank you for work and tea.

Cost: £80

"Really friendly and professional. Very thorough and kept up to date. Really appreciated quick response to call initially."

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in NR10 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To clean air gutters out, and valley. Then stick and repoint front valley. I thank you for work and tea.

Cost: £150

REPORT THIS REVIEW

Review 23 Mar 2022 Recommended by customer in NR11 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To check over roof and stick down tiles I thnk you for work and tea.

Cost: £60

"Service provided was usual high standard."

REPORT THIS REVIEW

Review 23 Mar 2022 Recommended by customer in NR3 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To stick down roof tile and seal Portia roof. I thank you for tea, work and tea.

Cost: £70

"I contacted Peter during a really busy period for him (after storms) and he returned my call the same day and managed to fit me in quickly. He was prompt, friendly and reliable and reasonably priced.
Have no qualms about having this man in your home - he is a gem!
Thanks Peter - Marilyn"

REPORT THIS REVIEW

Review 21 Mar 2022 Recommended by customer in NR13 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To stick back odd bow of tiles plus checks over roof for faulty tiles. I thank you for work.

Cost: £60

"What a lovely, polite, charming man, who did the repair work on my roof efficiently and left it beautifully tidy.
I have already recommended him to a couple of friends.
Thank you. Peter!"

REPORT THIS REVIEW

Review 1 Mar 2022 Recommended by customer in NR2 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	7/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To reset tiles around front of main roof plus replace faulty one, then reset low lever roof at rear of house. I thank you for work.

Cost: £80

"Called Peter to fix some roof tiles after storms. He returned my call on a weekend and attended two days later. Got the job done quickly and efficiently. Very professional and friendly. Highly recommend"

REPORT THIS REVIEW

Review 24 Feb 2022 Recommended by customer in NR4 I'm: Male I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To reset and replace broken tiles on main roof. I thank you for work and team.

Cost: £90

REPORT THIS REVIEW

Review 17 Feb 2022 Recommended by customer in NR1 My Age: 40 - 49 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work as fully detailed in earlier quotation. I thank you very much for work and great supply of tea. Great customers.

Cost: £2250

"Peter had done a couple of high-quality patch up jobs for us in the past but the time had come for a full fix of our old roof we couldn't be happier with the results and it was a pleasure to deal with Peter. The work was to a great standard, done efficiently and with minimal disruption - all left neat and tidy. Would 100% recommend many thanks."

REPORT THIS REVIEW

Review 11 Feb 2022 Recommended by customer in NR4 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace two broken tiles and check roof over. I thank you for work and tea.

Cost: £60

"Honest, responsive, tradesman."

REPORT THIS REVIEW

Review 12 Jan 2022 Recommended by customer in NR1 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To repair felt at rear of house over window and replace two broken tiles. I thank you for work.

Cost: £80

"Peter called us back when he said he would, came when he said he would, gave us a reasonable quote and did the job efficiently and with no mess"

Team:
Peter Futter

REPORT THIS REVIEW

Review 11 Jan 2022 Recommended by customer in NR10 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work as fully detailed earlier quotation. I thank you very much for work and great supply of tea.

Cost: £3100

"Very speedy work first-class workmanship helpful at all times would recommend without hesitation.
Eric"

REPORT THIS REVIEW

Review 10 Jan 2022 Recommended by customer in NR1 My level of experience of similar services: Experienced I have known this business: Over 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work at fully detailed in earlier quotation. I thank you very much for work and great cups of tea.

Cost: £1250

"Peter did a great job, came on time worked really hard cleaned up beautifully just the workman you need."

REPORT THIS REVIEW

Review 26 Nov 2021 Recommended by customer in NR12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work at fully detailed in earlier quotation. I thank you very much for work and great supply of tea and bacon sandwiches, what a treat.

Cost: £3100

"Peter and Roy were absolutely amazing, always on time, bright, polite, clean, appreciative of tea and bacon sandwiches, very kind and helpful, would recommend Peter's company to anyone so happy with the work the roof is amazing.
"

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Review 13 Nov 2021 Recommended by customer in NR1 My Age: 30 - 39 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace missing slate ten stick down as many loose slates as possible. I thank you for work and tea.

Cost: £85

"Really grateful that Peter made time for us and was able to fit us in for an emergency repair.
Work done was excellent, and Peter was professional and friendly.
Went above and beyond to help us at cost effectively as possible"

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Customer Reviews
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