Peter Futter Roofing

17 Wells Close, Hainford
Norwich
Norfolk
NR10 3NB

Roofers

Listed under:  Roofers / Roofing
99% recommended   Rating Peter Futter Roofing 9.9/100
1001 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 1001 reviews since 2010
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Very pleasent and reliable man and very helpful and nothing was too much trouble for him. Was a pleasure to have him carry out the work. Thank you "   more
 
" Peter Futter is a very friendly and reliable roofer. I can recommend him, He's been to me twice and each time done a lovely job. "   more
 
" Replaced broken, tiles. An honest, efficient and pleasant roofer. "   more
 
" Excellent work by Peter. Work carried out exactly as discussed in a quick and efficient manner. A very helpful, reliable and pleasant person who I would definitely recommend. "   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 66
C 54
certainly 38
cheerful 30
class 22
clean 33
courteous 27
definitely 61
efficient 134
efficiently 49
excellent 189
Explained 29
extremely 29
fair 26
family 21
Fantastic 24
fixed 24
friendly 281
friends 35
Futter 108
good 164
great 90
happy 71
helpful 83
highly 100
man 41
Peter 451
pleasant 50
pleased 77
polite 74
problem 58
professional 125
prompt 79
punctual 41
quick 68
quickly 80
really 43
reasonable 70
recommend 268
recommended 61
recommending 51
reliable 94
repair 42
roof 135
roofing 44
service 182
standard 52
Thank 63
Thanks 43
tidy 55
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 4 Jul 2024
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clean out all gutters and downpipes, and all roofs high and low level. Plus replace broken tiles on garage roof plus stick back loose soffit strip at front of house. I thankyou for work and tea. Nice people.
 

"Very pleasent and reliable man and very helpful and nothing was too much trouble for him. Was a pleasure to have him carry out the work.
Thank you "
 
 
 
 
 
 

Review 2 Jul 2024
Recommended by customer in NR30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To wire brush and clean chimney before repointing. I thank you very much for work tea and biscuits lovely lady.
 

"Peter Futter is a very friendly and reliable roofer. I can recommend him, He's been to me twice and each time done a lovely job. "
 
 
 
 
 
 

Review 24 Jun 2024
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To replace 4 broken tile at rear of house. I thankyou for work.
 

"Replaced broken, tiles. An honest, efficient and pleasant roofer. "
 
 
 
 
 
 

Review 23 Jun 2024
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
to check over main roof then repoint chimney on top main roof. I thankyou very much for work and tea.
 

"Excellent work by Peter. Work carried out exactly as discussed in a quick and efficient manner. A very helpful, reliable and pleasant person who I would definitely recommend. "
 
 
 
 
 
 

Review 20 Jun 2024
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Completion of roofing work as fully detailed in earlier quotation. I thankyou very much for work and great supply of good tea and biscuits. Lovely people.
 

"Peter and his team deliver first class work in an efficient and friendly manner. He is most reliable and I would have no hesitation in recommending him. "
 
 
 
 
 
 

Review 18 Jun 2024
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To stick back and seal chimney cowling. Fit new pipe finial. Fit feet in loft to hope fully stop dampness. Chimney small section of Gables I on garage and other near chimney. I thankyou for work and tea. Nice people.
 

"Mr.Futter is a pleasant and polite man who comes when he says he will. He gave us a rough estimate and his charges are very reasonable. We've had rain since the work was done and he seems to have cured the problem with our roof. We're pleased with his work and would recommend him. "
 
 
 
 
 
 

Review 13 Jun 2024
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Work carried out at Unthank Rd. consisting of seal with stixall and repoint valley. Dress down lead around velux window. Shorten overflow pipe.

I thank you for work and tea and biscuits. Lovely lady.
 

"If only all tradesmen were like Pete Futter! He is exceptional. He is a great communicator, friendly, with "old school" values. He is totally reliable, 100% trustworthy and he did a great job for me at an extremely reasonable price. He would never rip anyone off, I will definitely use him again and I would not hesitate to recommend him. Pete is first class!"
 
 
 
 
 
 

Review 12 Jun 2024
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To stick down loose ridges on main roof. I thank you very much for work.
 

"Peter visited quickly, arrived on time, friendly and polite and very reasonably priced for the work done. "
 
 
 
 
 
 

Review 10 Jun 2024
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clean out all gutters on main and garage roofs. I thank you for work as usual.
 

"I have used many qutter cleaning firms and peter is the best. He is 100% reliable and a very pleasant person. "
 
 
 
 
 
 

Review 6 Jun 2024
Recommended by customer in NR27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To seal pipe with stixall. Then nail back fascia bottom and clean out all gutter. I thankyou for work and tea nice people
 

"Friendly, helpful and professional as usual.
Thank you. "
 
 
 
 
 
 

Review 6 Jun 2024
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clean out all low and high level gutters. Then give valley 2 coats of aqua seal. I thankyou very much for work and tea.
Nice chap.
 

"Friendly, professional service. Peter recommended less repair work than I originally thought would be needed, therefore costing significantly less than the estimated cost quoted in a homebuyer's survey.
Thanks!"
 
 
 
 
 
 

Review 6 Jun 2024
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To brush and clean roof and gutters of all moss. plus repoint small areas of ridge and chimney. I thankyou very much for work and great supply of drinks great chap.
 

"Peter is a very experienced roofer, he is very reliable hard working and honest and trustworthy. He gave us a price before he started and kept to his quote. "
 
 
 
 
 
 

Review 28 May 2024
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clean out and point. Parts of chimney and valleys. Before painting valleys with sealant. I thankyou very much for work and great supply of tea.
 

"Very pleased with Peter's work. He did a great job with my roof works, very tidy, clean and efficient. A reliable and hard working chap. Would definitely recommend. "
 
 
 
 
 
 

Review 28 May 2024
Recommended by customer in NR26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To repair feet in loft. With breathable felt. I thankyou for work and tea.
 

"Very friendly and knowledgeable.
Great efficient service.
"
 
 
 
 
 
 

Review 20 May 2024
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To repoint chimney on main roof. I thank you for work and tea. Nice chap.
 
 
 
 
 

Review 3 May 2024
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
To fit section of felt each side of Chimney. Then seal tiles with stixall. I thank you for work and tea.
 

"Peter provided excellent service that was prompt and efficient. "
 
 
 
 
 
 

Review 30 Apr 2024
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clean out all high and low level Gutters, I thank you for work and tea.
 

"Thankyou Peter for a job well done. Efficient, prompt, friendly and helpful. We would call on him again and highly recommend him. "
 
 
 
 
 
 

Review 30 Apr 2024
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
To refix loose tile plus clean out all Gutters. I thank you very much for work and tea and cake. Lovely lady.
 

"Peter is an excellent Roofer, very friendly and helpful. I would recommend him most certainly. "
 
 
 
 
 
 

Review 30 Apr 2024
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit and tile vent, reseal small section of lead flashing up wall abutment. Fold back fibre glass in loft. I thankyou for work and tea.
 

"Yes Peter Futter is a roof specialist. And we would have no hesitation in recommending him to other people.
Also a friendly and very helpful person. Thans again Peter. "
 
 
 
 
 
 

Review 26 Apr 2024
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Completion of reroofing work as fully detailed in earlier quotation. I thank you very much for work and great supply of tea and biscuits. Lovely lady.
 

"I can't praise Peter and Roy enough. They worked hard in atrocious conditions. They were very thorough and co-ordinated other services and workers seamlessly. Very happy with a great job done. Reroofing the house. Very experienced and I would recommend them to anyone, well done. "
 
 
 
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1