Peter Futter Roofing

Where reputations count.

17 Wells Close, Hainford
Norwich
Norfolk
NR10 3NB

Roofers

Tel 01603 890506
Mobile 07985 472028

Listed under: Roofers / Roofing

99% recommended Rating 9.9/100
840 reviews since 2010

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 840 reviews since 2010

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Very polite and helpful. Quick response to the problem at a reasonable price. Useful advice also given. Would highly recommend." more

" Peter and his team provided a fantastic service - polite, tidy, high-quality work - what more could you ask for. Would highly recommend thanks." more

" Peter was friendly and professional. He arrived on time, got the job done, and was able to advise other contractors to complete other work we needed doing." more

" Quick response to fix an unforeseen problem. Friendly, helpful and honestly priced." more

About Us
Information provided by the business
Legal Name: Mr Peter Futter.

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Review 26 Jul 2021 Recommended by customer in NR4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To stick back loose tiles, then check over roof. I thank you for work and team and biscuits.

Cost: £55

"Very polite and helpful.
Quick response to the problem at a reasonable price. Useful advice also given.
Would highly recommend."

REPORT THIS REVIEW

Review 20 Jul 2021 Recommended by customer in NR15 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work and fully detailed in earlier quotation. I thank you very much for work and a great supply of tea and biscuits. Great customers.

Cost: £2800

"Peter and his team provided a fantastic service - polite, tidy, high-quality work - what more could you ask for. Would highly recommend thanks."

REPORT THIS REVIEW

Review 10 Jul 2021 Recommended by customer in NR4 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace five faulty tiles and check over roof in various places. I thank you for work and tea and biscuits.

Cost: £100

"Peter was friendly and professional. He arrived on time, got the job done, and was able to advise other contractors to complete other work we needed doing."

REPORT THIS REVIEW

Review 5 Jul 2021 Recommended by customer in NR4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

To stick and repoint odd bits on ridge of main roof. I thank you for work and tea.

Cost: £75

"Quick response to fix an unforeseen problem. Friendly, helpful and honestly priced."

REPORT THIS REVIEW

Review 24 Jun 2021 Recommended by customer in NR4 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roofing work now fully completed. As detailed in earlier quotation. I thank you for work and great supply of tea.

Cost: £3750

Team:
Peter Futter Roy Futter

REPORT THIS REVIEW

Review 9 Jun 2021 Recommended by customer in NR18 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace faulty tiles. Fit dampproof felt along eaves at rear of house. I thank you for work and tea.

Cost: £200

"Friendly service, prompt and polite. Will use again. Assessed our roof and concluded only minor repairs needed, unlike other firms that just quoted for a full replacement. Reduced the price on the day, when less work was required than originally thought."

Team:
Peter Futter

REPORT THIS REVIEW

Review 8 Jun 2021 Recommended by customer in NR28 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To repaint part of gable end plus bits of valley. Replace broken tiles clean moss out of valley and check roof over, I thank you for work.

Cost: £220

"Very pleased with work completed. Communicated with us well and work very considerate of personal circumstances, professional."

REPORT THIS REVIEW

Review 26 May 2021 Recommended by customer in NR2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To strip of then felt and batten before retiling and ridging outbuilding at rear of house. I thank you for work.

Cost: £480

"Exceptional service. Would happily use again."

REPORT THIS REVIEW

Review 24 May 2021 Recommended by customer in NR10 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	6/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roofing work carried out at address. Strip out valves renew, felt 1 meter each side of valves.
Cut and rebed tiles in 3-1 sand & cement. I thank you for work.

Cost: £1700

"Work carried out as requested and to a high degree of competence."

REPORT THIS REVIEW

Review 17 May 2021 Recommended by customer in NR20 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of roofing work as fully detailed in earlier quotation. I thank you very much for work and a fantastic supply of tea and various treats. Great customers. We will never forget.

Cost: £4000

"Peter (and his brother) worked very diligently and in our opinion, have done a great job that has given us peace of mind. They did exactly as requested is quoted, organised all of the ancillary services such as scaffolding and skip. They were very polite. I would thoroughly recommend this company."

REPORT THIS REVIEW

Review 25 Apr 2021 Recommended by customer in NR30 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To clean all moss of main roof of bungalow, back, and front. I thank you very much for work and great supply of tea.

Cost: £350

"I am very pleased with Peter Futter's work. He was very punctual very pleasant and very tidy.
I would recommend him to anyone who needs a good roofer. "

REPORT THIS REVIEW

Review 20 Apr 2021 Recommended by customer in NR10 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To refit and seal lead work on lean-to roof at rear of house. I thank you for work.

Cost: £70

"Peter was prompt and fixed the problem straight away. Excellent service."

REPORT THIS REVIEW

Review 12 Apr 2021 Recommended by customer in NR12 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Completion of full reroof Dereham Rd, Norwich as fully detailed in earlier quotation. I thank you very much for work.

Cost: £5825

"Pete is very friendly professional and reliable. I would happily recommend him to anyone."

REPORT THIS REVIEW

Review 8 Apr 2021 Recommended by customer in NR9 business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To clear out all gutters. Replace broken tiles. Repoint ridges over back of dormer plus seal lead where split. I thank you very much for work and tea.

Cost: £110

"Very pleased with the work Peter Flutter has done. I will certainly recommend him."

REPORT THIS REVIEW

Review 1 Apr 2021 Recommended by customer in NR11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To strip shed roof then felt/batten and retile with new pantiles. I thank you very much for work again.

Cost: £800

"Thank you again Peter for a delightful transformation. I now have a little gem of a shed, perfectly formed, and finished, and dry it's beautiful."

REPORT THIS REVIEW

Review 1 Apr 2021 Recommended by customer in NR10 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To strip out valley. Fit new code four lead. Refelt 1 mtr each side then recement tiles back. I thank you very much for work and great tea.

Cost: £1180

"This is not the first time Peter has done work for us, and I would not hesitate to use him again when necessary.
The quality of work is first class and Peter is friendly and helpful.
The work was done at the price agreed, in the time frame agreed."

REPORT THIS REVIEW

Review 17 Mar 2021 Recommended by customer in NR7 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To seal around chimney with two tubes of stixall. I thank you for work.

Cost: £65

"Prompt response to my phone call. Identified the cause of the leak and rectified the problem straight away. Excellent service I would recommend Peter to my friends."

REPORT THIS REVIEW

Review 15 Mar 2021 Recommended by customer in NR8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To refix and point head flashing at front of house. I thank you for work and tea.

Cost: £60

"Prompt service. Arrived on time said. Professional."

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Review 15 Mar 2021 Recommended by customer in NR4 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

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Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To fit columns to main chimney on front of house. I thank you for work and good cup of tea.

Cost: £95

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Review 11 Mar 2021 Recommended by customer in NR19 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Peter Futter Roofing https://www.referenceline.com/roofers-in-norwich-peterfutterroofing-24681

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Reroofing work carried out at above address, as fully detailed in earlier quotation. I thank you for work.

Cost: £2900

"Fantastic work. Peter was very reliable and punctual. Would highly recommend for all roofing needs."

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