Richard Waterfield Roofing & Lead Specialist Ltd

50 Ipswich Road
Norwich
Norfolk
NR4 6QR

Roofers

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Copper & Zinc Roofing, Flat Roofing, Lead Roofing, Property Maintenance, Roof Repairs & Refelting, Roofers / Roofing, Slaters, Tilers / Tiling / Grouting
100% recommended   Rating Richard Waterfield Roofing & Lead Specialist Ltd 9.6/100
12 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 12 reviews since 2013
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The lead firm was recommended by our roofer Peter. We had spent a few days on holiday looking up at donner windows and decided that lead gave the best long term finish. The 3 generation of the same fa...."   more
 
" Lead valley leaking. Assessment made of work included, which was then carried out efficiently. Richard organised Scaffolding and Tiler. He has a quiet confidence and a "can do" attitude. Job wel...."   more
 
" Richard came when arranged, did the work quickly and efficiently, was friendly and helpful. Discovered a loose tile and fixed that on the spot. Recommended another trader to replace rotted felt. We ...."   more
 
" Helpful in discussing the problem and how to resolve it. Work carried out in a professional way, skilled, cooperative and reliable. Clean and tidy job. Very pleased with the result. "   more
 
 
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Customer Reviews
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Review 2 Sep 2019
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lead work around chimneys
Lead work around dormer windows
Re-lead valleys
various Timber work.
 
Cost: £5829

"The lead firm was recommended by our roofer Peter. We had spent a few days on holiday looking up at donner windows and decided that lead gave the best long term finish. The 3 generation of the same family came and leaded are dormers and completed are vallies. People stop us asking who did the windows and the lead work. We were happy to have a sign up on our harding the window ques has. "
 
 
 
 
 
 


Review 12 Jun 2019
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To renew lead valley:
Remove existing tiles in valley
Replace old lead with new
Re tile in roof valley
Clear away site.
 
Cost: £1080

"Lead valley leaking.
Assessment made of work included, which was then carried out efficiently.
Richard organised Scaffolding and Tiler. He has a quiet confidence and a "can do" attitude.
Job well done.
Thank you. "
 
 
 
 
 
 


Review 8 Feb 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate suspected leak, which proved to be condensation running down cold water pipe, but found an unfixed tile which had slipped, and fixed that. Also pointed out rotted roofing felt which has now been fixed by another tradesman.
 
Cost: £75
 

"Richard came when arranged, did the work quickly and efficiently, was friendly and helpful. Discovered a loose tile and fixed that on the spot. Recommended another trader to replace rotted felt.
We were very pleased with the service and wouldn't hesitate to recommend Richard.
"
 
 
Team:
Richard Waterfield (no team)
 
 
 


Review 6 Oct 2017
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leadwork round conservatory roof various tiling.
 
Cost: £1920

"Helpful in discussing the problem and how to resolve it. Work carried out in a professional way, skilled, cooperative and reliable. Clean and tidy job. Very pleased with the result. "
 
 
 
 
 
 


Review 4 Feb 2017
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Richard came to investigate a small leak of rainwater round an air-vent in our roof. In the event, this wasn''t a major piece of work. But it did involve going onto the roof to apply some sealant round the air-vent (under the tiles). Clearly not something for the amateur DIY enthusiast to attempt.
 
Cost: £54
 

"Richard was prompt, polite and professional. He took time to investigate the problem - including going onto the roof to check the tiles and into the attic to check the under-felt.

He gave me a clear explanation of the possible problem and the potential costs before doing any work.

It rained last night and there was no sign of a leak - job done - thank you Richard. I would definitely use him again for any roofing work."
 
 
Team:
Richard Waterfield
 
 
 


Review 26 Jan 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply scaffolding.
Renew lead valley.
Re-felting.
Re-cementing hips.
Re-tiling.
 
Cost: £1980

"Richard was friendly and professional. The job was completed to a very high standard and I felt safe allowing him access to my house. I would have no hesitation recommending his services to friends and family."
 
 
 
 
 
 


Review 24 Jul 2015
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Load step flatting.
 
Cost: £720

"Many thanks for the excellent work of replacing the lead flashing and repointing, also for noticing a couple of damaged/badly fitted tiles and replacing them. Richard is very professional and polite, so too were the scaffold team he used (OGD Scaffolding Ltd). Everywhere left clean and tidy afterwards, very happy to recommend."
 
 
 
 
 
 


Review 28 May 2015
Recommended by customer in NR11
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hard work as in quote.
 
Cost: £268800

"Superb workmanship, will definitely use again for further work required."
 
 
 
 
 
 


Review 16 Jan 2013
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £375

"Mr Waterfield was punctual, very tidy and told us about another problem with roof which his friend also repaired, at no cost I would highly recommend."
 
 
 
 
 
 


Review 16 Jan 2013
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
N/A. Worked on several contracts over the years.
 
 
 
 
 


Review 16 Jan 2013
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing work, woodwork & tiles.
 
Cost: £2400

"Friendly, reliable. Returned when a new problem arose."
 
 
 
 
 
 


Review 16 Jan 2013
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairing.
 
Cost: £456

"Very satisfactory job and quick."
 
 
 
 
 
 

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