CSIB Roofing Services

Where reputations count.

5 Crown Crescent
Ovington
Thetford
IP25 6RU

Roofers

Email This Business

Tel 01953 883260
Mobile 07888 833924

Listed under: Roof Repairs & Refelting, Roofers / Roofing

100% recommended Rating 9.8/100
13 reviews since 2017

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 13 reviews since 2017

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" We enjoyed working with Tom, Highly recommended. Very professional. Would definitely use again. " more

" Very satisfied with all aspects of work carried out would recommend without hesitation. " more

" Good clean job. " more

" Tom was excellent, Courteous, Professional and helpful throughout. We had water coming through the roof in 2 spots. He took a careful look initially to diagnose the cause and then gave us a quote whic...." more

About Us
Information provided by the business
Legal Name: Mr Tom Blake.

We are a friendly, helpful service providing quality workmanship, help and advice for any roofing problems.

From small repairs to a complete re-roofing package we are always on the end of the phone to help.

Review 12 Feb 2020 Recommended by customer in PE38 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Repaired two valley gutters complete replacement install eave protector tray and bird comb.

"We enjoyed working with Tom, Highly recommended.
Very professional. Would definitely use again. "

Team:
Tom Blake Mike Blake

REPORT THIS REVIEW

Review 11 Jul 2019 Recommended by customer in IP25 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove and refit valley gutter.

"Very satisfied with all aspects of work carried out would recommend without hesitation. "

Team:
Tom Richard

REPORT THIS REVIEW

Review 4 Feb 2019 Recommended by customer in NR1 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove tiles on rear elevation of roof and value re-felt, batten and replace.

"Good clean job. "

Team:
Tom

REPORT THIS REVIEW

Review 2 Jan 2019 Recommended by customer in NR2 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Verge, Ridge, Valley repair

"Tom was excellent, Courteous, Professional and helpful throughout. We had water coming through the roof in 2 spots. He took a careful look initially to diagnose the cause and then gave us a quote which he stick to. A pleasure to deal with and I would certainly recommend him Pete. "

Team:
Tom

REPORT THIS REVIEW

Review 15 Oct 2018 Recommended by customer in NR2 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Front roof repair.

"As I needed another roof repair I did not hesitate to call Tom again. He came very promptly although very busy and once again worked very hard, made no mess at a very reasonable cost. "

Team:
Kom

REPORT THIS REVIEW

Review 2 Oct 2018 Recommended by customer in NR7 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

General roof repair fixing leak around. Roof window and other sections of roof.

"Tom was recommended to me. "

Team:
Tom

REPORT THIS REVIEW

Review 27 Jul 2018 Recommended by customer in NR17 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair of roof and moved ventilation tile.

"Work done quickly and efficiently.
Tom was courteous and did what he said he was going to do, when he was going to do it and for the price quoted."

REPORT THIS REVIEW

Review 16 Jun 2018 Recommended by customer in NR2 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof eave repair.

"Tom explained what he would do, came at the time he stated, left no mess and I felt the price charged was very reasonable.
He is clearly a very pleasant family men."

Team:
Tom

REPORT THIS REVIEW

Review 18 Apr 2018 Recommended by customer in NR1 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-file roof.
Felt and replace battens, supply scaffolding, replace broken tiles.
Repair ridge tiles.
Re-patinate lead flushing around chimneys, etc.

"Tom (and his team) were helpful, hard working, reliable and courteous people.
They treated the job as an emergency and used weekends to ensure the job was done in timely fashion.
Tom conducted us to tell us when he would be working.
This quote for the size of the job was extremely competitive and the work done of very high quality."

Team:
Tom Simon Paul Cerys

REPORT THIS REVIEW

Review 30 Jan 2018 Recommended by customer in NR3 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replaced tiles which had moved on roof,due to high winds.

"I can really recommend Tom.
He is very obliging and a very nice person.
Easy to know and get on with.
I previously had work done by Matthew Ross Carter but he does no longer do work on high ladders and he recommended Tom to me."

Team:
Tom Blake

REPORT THIS REVIEW

Review 11 Dec 2017 Recommended by customer in NR3 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Team:
Tom Blake

REPORT THIS REVIEW

Review 14 Nov 2017 Recommended by customer in NR4 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Team:
Tom Blake

REPORT THIS REVIEW

Review 17 Jul 2017 Recommended by customer in IP25 business CSIB Roofing Services https://www.referenceline.com/roofers-in-ovington-csibroofingservices-79363

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof for small extension.

"Tom is a very friendly and helpful person. Everything was kept tidy and job was done on budget and time. I have recommended him to friends."

Team:
Tom Blake

REPORT THIS REVIEW

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