Chris Hay Slaters

15 Dons Road
Dundee
Angus
DD3 6LU

Roofers / Slaters

Listed under:  Roofers / Roofing
98% recommended   Rating 9.5/10
368 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 368 reviews since 2005
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Good work well executed No problems so far. "   more
 
" Excellent service. Great team. Very friendly. Arrived on time every day and did a great days work. "   more
 
" We had great communication with Chris and his team before during and after the job regarding delay due to supply and also the weather. The team were great and very helpful. A very good experience on s...."   more
 
" They effectively and efficiently stopped some serious leaks. Very satisfied with their work and all leaks stopped. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 97%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 95%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 94%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 9
Arrived 8
best 5
business 4
busy 4
certainly 4
Chris 50
class 11
clean 14
cleaned 6
courteous 8
definitely 13
efficient 26
efficiently 15
Excellent 44
explained 12
finished 8
friendly 46
friends 10
Good 54
Great 19
happy 21
hard 10
Hay 33
helpful 26
Highly 17
honest 9
pleasant 17
pleased 24
polite 20
problems 10
professional 43
promptly 8
quality 11
Quick 10
quickly 11
quote 16
reasonable 8
recommend 45
reliable 13
repair 9
repairs 9
roof 28
satisfied 13
service 38
standard 19
team 37
tidy 27
workers 12
workmen 17
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Sep 2019
Recommended by customer in DD4
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing gutter
replaced broken slates.
 
Cost: £278
 
 
 
 


Review 5 Sep 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced slates and cleaned gutters.
 
Cost: £192

"Good work well executed
No problems so far. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof
 
Cost: £17000

"Excellent service. Great team.
Very friendly. Arrived on time every day and did a great days work. "
 
 
 
 
 
 


Review 21 Aug 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complete reroof of our property including installation of UPVC weather boards and hidden valley.
 
Cost: £16500

"We had great communication with Chris and his team before during and after the job regarding delay due to supply and also the weather. The team were great and very helpful. A very good experience on such as big job and a company I would be happy to recommend. "
 
 
 
 
 
 


Review 19 Aug 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of broken roof tiles.
 
Cost: £135
 
 
 
 


Review 4 Jul 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace damaged roof tiles and clear roof guttering.
 
Cost: £180

"They effectively and efficiently stopped some serious leaks. Very satisfied with their work and all leaks stopped. "
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof.
 
Cost: £10944

"Very happy with work done. Kept up to date thoroughly until job completed. All staff friendly and helpful. "
 
 
 
 
 
 


Review 15 May 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing top of chimney fixing can with new screws and re-sealing.
 
Cost: £144
 
 
 
 


Review 13 May 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check roof for missing slates clean guttering etc replace slates if needed.
 
Cost: £144

"Job well done as usual very satisfied with work done. "
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement roof.
 
Cost: £6708

"Great team. Very hard working. Prompt, punctual, considerate to neighbors as well as ourselves. Keen to please, very little disruption, always tidying after themselves. Completed job within timescales given.
Excellent service. "
 
 
 
 
Team:
Chris Rab Hay Andy
 
 
 


Review 29 Mar 2019
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broken / missing slates
Clean rhones
Re-suite around vent terminal
 
Cost: £294
 
 
 
 


Review 21 Mar 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broken slates clean out gutters
Re-point ridge tiles.
 
Cost: £264
 
 
 
 


Review 19 Feb 2019
Recommended by customer in DD6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Slipped slate repairs.
 
Cost: £190

"Fitted us in before Christmas during the busy period with high winds so very happy
Thank you"
 
 
 
 
 
 


Review 19 Feb 2019
Recommended by customer in DD22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned out Rhones and unblocked top of downpipes.
 
Cost: £144

"Was extremely pleased with the quality of work. This is the first time I had used this company and would not hesitate to use them again."
 
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of missing roof tiles.
 
Cost: £150
 
 
 
 


Review 15 Jan 2019
Recommended by customer in DD3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rhones cleared, fixing some slipped and missing slates and replacing a downpipe
 
Cost: £432
 

"Great roofers from start to finish. Highly recommend."
 
 
 
 


Review 14 Jan 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Replaced three broken slates on low level roof. 2. Cleaned out central gutter. 3. Cleaned out rhones. 4. Re-fixed loose ridge with longer screws, and repaired holes with sealant. 5. Re-pointed missing cement at raggle to chimney on low level. 6. Removed debris from site leaving clean and tidy.
 
Cost: £288
 

"The men were very helpful in identifying the problems and very efficient at dealing with them. They were also very friendly and polite. Their charges were very reasonable."
 
 
 
 


Review 13 Jan 2019
Recommended by customer in DD3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various repairs to roof on an old house including clearing down pipes and cementing an old chimney
 
Cost: £760
 

"Great service from the initial contact and review of the work I needed done
It was the best quote and also the most detailed
I was kept up to date with when the work was getting carried out

Overall very happy and would use Chris Hay again"
 
 
 
 


Review 18 Dec 2018
Recommended by customer in PD3
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing roof tiles, clearing guttering.
 

"Very personable main roof man. Work was rather dependant and they named us about it. "
 
 
 
 
 
 


Review 12 Dec 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing leaking copula, clearing rhones, fixing loose slates and putting up a whirling and fixing mortar on chimney.
 
Cost: £606

"Chris and team are friendly and helpful. Can't get up on the roof to check the work but the Copula is not leaking anymore. "
 
 
 
 
 
 

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