Fair Secure

16-18 Friars Vennel
Dumfries
Dumfries & Galloway
DG1 2RL

Security Products & Systems

Listed under:  Alarm & Security Systems, Burglar Alarms and Security Systems, CCTV Installation & Service
100% recommended   Rating Fair Secure 9.8/100
26 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 26 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great service brilliant setup delighted. "   more
 
" Good quote work started and finished in very good time and engingers obviously knowledgeable. Explained now system well and very helpful in setting up apps on two mobiles, as well as instructing us on...."   more
 
" All excellent. "   more
 
" Engineer was friendly, tidy and considerate. Perfect, just as it should be. "   more
 
 
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Customer Reviews
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Review 8 Apr 2020
Recommended by customer in DG12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed and commissioned:

intruder alarm
Movement detectors
door opening detector
heat detector (kitchen)
smoke detectors
remote fob remote
monitoring and control.
 
Cost: £885

"Great service brilliant setup delighted. "
 
 
 
 
Team:
L Johnston
 
 
 


Review 9 Mar 2020
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of CCTV operating and new cameras
 
Cost: £1040

"Good quote work started and finished in very good time and engingers obviously knowledgeable. Explained now system well and very helpful in setting up apps on two mobiles, as well as instructing us on main unit. "
 
 
 
 
Team:
L Johnston A Marshall
 
 
 


Review 27 Oct 2019
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of security firm.
 
Cost: £1000

"All excellent. "
 
 
 
 
Team:
L Johnston A Marshall
 
 
 


Review 27 Jun 2019
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install windows alarm system.
 
Cost: £650

"Engineer was friendly, tidy and considerate. Perfect, just as it should be. "
 
 
 
 
Team:
L Johnston
 
 
 


Review 5 Oct 2018
Recommended by customer in DS2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of CCTV system
 
Cost: £650

"The engineers Molly and Liam were highly courteous, friendly and professional.
Delighted with the finished product and would definitely recommend. "
 
 
 
 
Team:
M Adams L Johnston
 
 
 


Review 16 Jun 2018
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New alarm fitted.
 
Cost: £637

"Great service."
 
 
 
 
Team:
M Adams L Johnston
 
 
 


Review 14 Mar 2018
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Alarm system fitted.
 
Cost: £794

"Well done."
 
 
 
 
Team:
L Johnston M Adams
 
 
 


Review 16 Aug 2017
Recommended by customer in DG2
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace and upgrade existing alarm system and add sensors.
 

"Excellent professional service from all the team.
"
 
 
 
 
Team:
B Fair L Johnston M Adams
 
 
 


Review 15 Aug 2017
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install a new control box,keypad and bell box.
 
 
 
Team:
L Johnston M Adams
 
 
 


Review 26 Jul 2017
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing 2 cctv cameras and home alarm system.
 
Cost: £1002

"Bob and Liam arrived on time, excellent service. Very tidy and explained how everything worked."
 
 
 
 
Team:
B Fair L Johnston
 
 
 


Review 22 May 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install cctv cameras x 3.
 
Cost: £915

"Used firm before to install security alarm. Satisfied with work."
 
 
 
 
Team:
Bob Fair Molly Adams
 
 
 


Review 19 May 2017
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New CCTV system.
 
Cost: £600

"Very good service."
 
 
 
 
Team:
B Fair
 
 
 


Review 9 Jan 2017
Recommended by customer in DG7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Alarm installation
 
Cost: £3000
 
 
Team:
J Lurrie M Adams
 
 
 


Review 17 Nov 2016
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of security alarm.
 
Cost: £520
 
 
Team:
J Currie M Adams
 
 
 


Review 14 Jun 2016
Recommended by customer in DG3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home security system fitted.
 
Cost: £804
 
 
Team:
J Lurrie
 
 
 


Review 3 Jun 2016
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Alarm system fitted.
 
Cost: £356

"I am very happy with the work carried out. Bob was very friendly and explained the system to us and I would recommend this company to other people. "
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in DG2
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit CCTV camera.
 
Cost: £453
 
 
 
 


Review 25 Apr 2016
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shop alarm fitted with break glass sensors and motion detectors. App for phones explained and downloaded.
 
Cost: £573

"Very happy with service and quality of work. Gave advice on system we needed and lamed it out quickly, as promised. Very clean workers as well-left no mess at all. Excellent service!"
 
 
 
 
Team:
J Currie B Fair
 
 
 


Review 21 Apr 2016
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To reinstall house alarm.
 
Cost: £282
 
 
 
 


Review 9 Mar 2016
Recommended by customer in DG6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit alarm system.
 
Cost: £762

"Very pleased with work and resulting system."
 
 
 
 
 
 

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