Tayscot Alarms

Where reputations count.

Calico, Tealing
Dundee
Angus
DD4 0QZ

Security Products & Systems

Email This Business

Tel 01382 380 614
Mobile 07900 690 614

Listed under: Alarm & Security Systems, Burglar Alarms and Security Systems, Security

100% recommended Rating 9.8/100
229 reviews since 2012

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 229 reviews since 2012

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Excellent service throughout Took every aspect into consideration " more

" My new alarm was fitted and completed tidily and diligently. Mr. Handy was polite and demonstrated how to operate my new alarm. He arrived on time and there were no interruptions i.e. mobile phone cal...." more

" A great job, very neat and tidy. Jimmy is an excellent tradesman and certainly knows what he is talking about. I have no hesitation in recommending him. " more

" Jim arrived on time and completed the alarm service and provided advise with regards to how and when the mobile app is renewed. " more

About Us
Information provided by the business
Legal Name: Tayscot Alarms.

Based in Tealing Dundee
For £395 I fit...........
Control panel keypad with your own 4 digit code

3 PIR sensors within your home

Modern stylish siren to the outside of the building

12 months guarantee parts & labour

These alarm systems are very easy to operate & can be set for use overnight also.. pet sensors can be installed for a small charge

Review 19 Sep 2023 Recommended by customer in DD4 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting and install of CCTV
Fitting and install of Alarm system

"Excellent service throughout
Took every aspect into consideration
"

Team:
Jimmy Handy

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in DD5 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace house security alarm

Cost: £300

"My new alarm was fitted and completed tidily and diligently. Mr. Handy was polite and demonstrated how to operate my new alarm. He arrived on time and there were no interruptions i.e. mobile phone calls. I's very satisfied with his work. Would highly recommend. "

Team:
Jimmy Handy

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in DD2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wireless burglar alarm fitted.

Cost: £620

"A great job, very neat and tidy. Jimmy is an excellent tradesman and certainly knows what he is talking about. I have no hesitation in recommending him. "

Team:
Jimmy

REPORT THIS REVIEW

Review 23 Jun 2023 Recommended by customer in DD3 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Service of alarm system plus renewal of mobile alarm app.

Cost: £95

"Jim arrived on time and completed the alarm service and provided advise with regards to how and when the mobile app is renewed. "

Team:
Jim Mandy

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in KY16 My Age: 70 + My level of experience of similar services: Experienced I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House alarm fitted.

Cost: £430

"Very pleased with the work. Jimmy put my house alarm in our last house over 20 years ago. When we moved to our new house and decided to get a house alarm there was no doubt I would be asking Jimmy. Over the years he serviced the alarm and attended quickly if a fault developed. "

Team:
Jimmy Handy

REPORT THIS REVIEW

Review 12 Jun 2023 Recommended by customer in DD3 My Age: 70 + I'm: Female I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House alarm fitted.

Cost: £320

"Very pleased with work done and cost."

Team:
James Handy

REPORT THIS REVIEW

Review 12 Jun 2023 Recommended by customer in DD5 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Assessment and fitting of alarm system for house.

Cost: £920

"Very happy with all aspects of work. Jimmy explained everything clearly. "

REPORT THIS REVIEW

Review 8 Jun 2023 Recommended by customer in DD3 My Age: 50 - 59 I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Annual Burglar alarm service.

"Excellent service as usual
"

Team:
J Handy

REPORT THIS REVIEW

Review 8 Jun 2023 Recommended by customer in DD5 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Smoke Alarms fitted

Cost: £230

"Pleasant man carried out work in reasonable amount of time.
Cleaned up all mess."

Team:
J Handy

REPORT THIS REVIEW

Review 12 Apr 2023 Recommended by customer in DD4 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Service alarm system.

Team:
J Handy

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in DD4 My Age: 70 + My level of experience of similar services: Average I have known this business: 5 - 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wireless house alarm fitted.

Cost: £600

"Very punctual.
Friendly service
Explained clearly the work to be done. Listened to what I wanted. Know I can contact if any problems. "

Team:
J Handy

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in DD2 My Age: 50 - 59 I'm: Female I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cost: £68

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in DD2 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Service to alarm system.

Cost: £48

"Have used this person for over 10 years and never had any complaints. Like a friend. "

Team:
J Handy

REPORT THIS REVIEW

Review 24 Feb 2023 Recommended by customer in DD8 My Age: 70 + My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Alarm Serviced

"Done perfectly as always"

Team:
Jimmy Handy

REPORT THIS REVIEW

Review 1 Feb 2023 Recommended by customer in DD1 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Service to alarm system. Internal parts and labour guarantee to January'2023

Cost: £40

"Mr.Handy installed a new security system in January 2022. He removed previous alarm and monitors which were no longer fir for purpose (no longer functioning). Quality of work was excellent, thorough and completed in a professional manner. As did annual service, friendly, helpful and provided advice. "

Team:
Jimmy

REPORT THIS REVIEW

Review 1 Feb 2023 Recommended by customer in DD2 My Age: 50 - 59 My level of experience of similar services: Beginner I haven't used this business before business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Installation of alarm system.

Cost: £440

"Jimmy did exactly what he quoted for. Very efficient and helpful. I would definitely recommend. "

Team:
James Handy

REPORT THIS REVIEW

Review 15 Sep 2022 Recommended by customer in DD5 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Serviced house alarm and replaced bell box battery.

Cost: £50

"Excellent service Jimmy was constantly in communication with us and came out exactly as planned. He was friendly and very helpful, even giving us tips on things we can do the save paying for small services. He also explained how the system works etc.
Very happy."

Team:
Jimmy

REPORT THIS REVIEW

Review 13 Aug 2022 Recommended by customer in DD4 My Age: 60 - 69 My level of experience of similar services: Average I haven't used this business before business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting two interlink smoke alarms and one heat alarm

Cost: £230

"Arrived on time, removed existing smoke alarm, and installed the three new units exactly where required.
Tested the units and then gave me a full demonstration of how to test and monitor units. Instruction booklets handed to me and all packaging etc removed. No mess left whatsoever."

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in DD2 My Age: 70 + business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Annual check of alarm system.

Cost: £48

"Alway does a good job and pleasant and helpful."

Team:
Jimmy

REPORT THIS REVIEW

Review 6 Apr 2022 Recommended by customer in DD2 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Tayscot Alarms https://www.referenceline.com/security_products_systems-in-dundee-tayscotalarms-37851

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	7/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of Burglar alarm
3 Pirs and subsequent yearly servicing

Cost: £350

"Jimmy is very friendly and chatty. Very happy with the work undertaken and yearly servicing."

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