Alpha Eco Systems Ltd

The Barn, Back Lane
Rollesby
Great Yarmouth
NR29 5EE

Solar Panels

Listed under:  Battery Storage Systems, Electric Vehicle Chargepoints, Solar PV
100% recommended   Rating Alpha Eco Systems Ltd 10/100
21 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 21 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Fantastic service and really good value for money! Derek installed the system single handledly in one day! Returned the following day to hand over the comprehensive paperwork"   more
 
" Professional, polite, excellent work."   more
 
" 100% satisfied. Excellent service from start to finish. Everything was explained and I received a handover folder. Can't fault. "   more
 
" Work completed in 1 day very efficient Neat and tidy and cleared away all rubbish. Explained system operation very clearly. Would highly recommend Derek."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Alpha 2
aspects 2
Boone 2
clean 3
communication 2
definitely 2
Derek 3
Eco 2
efficient 2
excellent 5
explained 3
friendly 4
good 3
great 2
happy 2
helpful 3
highly 3
installation 4
knowledgeable 2
manner 2
Neat 2
nice 2
offer 2
Professional 7
quality 2
recommend 7
recommended 2
roof 2
service 9
system 3
systems 4
tidy 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Jun 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar panels.
 

"Fantastic service and really good value for money!
Derek installed the system single handledly in one day!
Returned the following day to hand over the comprehensive paperwork"
 
 
 
 
Team:
Derek Boone
 
 
 

Review 29 Mar 2021
Recommended by customer in NR31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panel PV installation.
 

"Professional, polite, excellent work."
 
 
 
 
 
 

Review 23 Mar 2021
Recommended by customer in NR31
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar PV installation.
 

"100% satisfied. Excellent service from start to finish. Everything was explained and I received a handover folder. Can't fault. "
 
 
 
 
Team:
Derek
 
 
 

Review 7 Jul 2020
Recommended by customer in NR32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply & Install additional solar panels.
 

"Work completed in 1 day very efficient

Neat and tidy and cleared away all rubbish.

Explained system operation very clearly.

Would highly recommend Derek."
 
 
 
 
 
 

Review 8 Oct 2019
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panels.
 

"Very friendly and knowledgeable. It's nice to see someone who practices what he preaches, by driving an EV. Speedy and professional installation. Very helpful at explaining system to use.
Would happily recommend. "
 
 
 
 
Team:
Derek
 
 
 

Review 26 Sep 2019
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation solar panles
 

"Excellent service
Good communication.
Pleasant manner
Full explanation and offer of after sales advice.
Through professional paper works. "
 
 
 
 
Team:
Derek
 
 
 

Review 16 Sep 2019
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of solar panels and associated equipment.
 

"We are very happy with the service in all aspects. "
 
 
 
 
Team:
Derek
 
 
 

Review 3 Sep 2019
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
A 4kwh solar panel installation on a domestic property with solar boost facility for hot water.
 

"Mr.Boone had completed three similar installations and was highly recommended by a neighbour. He provided a comprehensive report as part of his quotation which describes the components to be used, the roof layout and the technical aspects of the work. He arranged for a good quality scaffold to be erected so he could work safely and in compliance with wall requirements, he identified and photographed some rodent damage to the wiring and explained he did not have the correct MCB for the Scheider consumer unit. This was shared with our electrician and fixed. An excellent professional service. "
 
 
 
 
Team:
Derek
 
 
 

Review 16 Nov 2018
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Derek Joe
 
 
 

Review 16 Nov 2018
Recommended by customer in NR20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar PV and Battery installation.
 

"Very impressed with the standard and level of service
Friendly, knowledgeable and helped us get the right fit for ourselves.
Clean, tidy and very neat install.
Even replaced a worn tile on the roof.
No hesitation in using again, or recommending to others. "
 
 
 
 
Team:
Derek Joe
 
 
 

Review 12 Nov 2018
Recommended by customer in NR32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installing PV panels.
 
 
 
Team:
Derek Joe
 
 
 

Review 7 Oct 2018
Recommended by customer in NR31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4kw Solar panel system.
Supplied and fitted.
 

"Derik was brilliant! Totally professional, knew his stuff and was passionate about the product, left our house clean and tidy and the workmanship was great! we were pretty surprised at the price too would definitely recommend. "
 
 
 
 
 
 

Review 23 Aug 2018
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Commission solar PV system to my roof.
 

"Great service and communication. Many thanks. "
 
 
 
 
Team:
Derek
 
 
 

Review 21 Aug 2018
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panel fitted.
 

"Derek Boone
Alpha Eco Systems did an excellent job for us. Would definitely recommend Derek."
 
 
 
 
Team:
Derek Boone
 
 
 

Review 16 Jul 2018
Recommended by customer in NR32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panel installation system.
 

"The company personnel were very informative and carried out all work in a very professional manner.
On completion presented a full informative and record pack.
We would fully recommend this company to anyone onsidering solar panel systems and installation."
 
 
 
 
Team:
Derek Boone
 
 
 

Review 14 Jun 2018
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Extremely efficient, tidy workmanship.
 

"We would highly recommend this company to friends and family."
 
 
 
 
Team:
Derek
 
 
 

Review 14 Jun 2018
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of a solar PV system.
 

"I have only praise to offer for the quality of service in all respect. MR Derek Bome is a pleasure to deal and inspire confidence."
 
 
 
 
Team:
Derek
 
 
 

Review 16 Jan 2018
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar PV system.
 

"Job well done."
 
 
 
 
Team:
Derek Roone
 
 
 

Review 6 Jan 2018
Recommended by customer in Nr32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar panels.

"This company had a very professional outfit,explained what they were going too do and made it easy for me too understand. Very friendly team of workers and very helpful. Very quick in responding too any questions I had after installation."
 
 
Team:
Derek boone
 
 
 

Review 4 Jan 2018
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3.0 Kw solar PV arrray.
 

"Very helpful, friendly and efficient service, the installation was carried at with minimal disruption and for a very competitive price.
I have subsequently recommended Alpha Eco System to both my parents and Aunt who have also had systems fitted by Alpha Eco Systems."
 
 
 
 
Team:
Derek Boone Gary Plain
 
 
 
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