Norwich Sunblinds Ltd

8 St. Benedicts Street
Norwich
Norfolk
NR2 4AG

Sunblinds

Listed under:  Awnings, Curtains, Flyscreens, Sunblinds
99% recommended   Rating Norwich Sunblinds Ltd 9.7/10
715 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 715 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The Rep Richard Howell was very helpful and polite when he came to measure up and bring samples. Also when the fitter came he was very friendly, clean and helpful moving things for me to get to the wi...."   more
 
" Very good experience from salesman to office staff to installer."   more
 
" Very pleased with the estimator, fitter and blinds. We have used the firm previously being satisfied then the same this time. Thank you "   more
 
" The fitting team were excellent and resolved A huge problem with the measurements in a professional and expert way. Very friendly too."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 9
arrived 11
blind 53
blinds 113
brilliant 14
certainly 9
choice 10
clean 22
customer 14
definitely 15
delighted 17
efficient 42
excellent 119
experience 8
extremely 11
family 12
fantastic 8
Fault 10
finish 18
fitted 43
fitter 70
Fitters 15
fitting 40
friendly 48
friends 17
future 9
good 99
Great 12
happy 53
helpful 57
look 20
man 25
Nice 16
Norwich 57
pleasant 30
pleased 104
polite 41
product 27
products 15
professional 56
quality 54
quick 19
recommend 48
satisfied 43
service 159
Sunblinds 46
Thank 30
thanks 16
tidy 30
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2020
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had blackout blinds fitted
 
Cost: £578
 

"The Rep Richard Howell was very helpful and polite when he came to measure up and bring samples. Also when the fitter came he was very friendly, clean and helpful moving things for me to get to the windows.when I ever rang or called in the shop the staff where always friendly,I must say there customer service is nothing but excellent. I am one very happy customer with my blackout blinds 😁😁"
 
 
Team:
The rep was Richard Howell. I dont know the fitters name.
 
 
 


Review 14 Feb 2020
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fitted 2 vertical blinds in Lounge.
 
Cost: £277

"Very good experience from salesman to office staff to installer."
 
 
 
 
Team:
Julian
 
 
 


Review 13 Feb 2020
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit vertical blinds to dining room window and 3 bedrooms
 
Cost: £473

"Very pleased with the estimator, fitter and blinds. We have used the firm previously being satisfied then the same this time. Thank you "
 
 
 
 
 
 


Review 7 Feb 2020
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3400

"The fitting team were excellent and resolved
A huge problem with the measurements in a professional and expert way. Very friendly too."
 
 
 
 
Team:
Thomas Tony
 
 
 


Review 6 Feb 2020
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Always go to Norwich Sunblinds as they have an excellent choice of fabrics and give very helpful ideas. Quality can be relied upon! Excellent."
 
 
 
 
 
 


Review 6 Feb 2020
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 31 Jan 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measure and fit 3 Venetian blinds.
 
Cost: £355

"Very pleased with quality and price professional job from start to finish.
Fitters we en excellent!
Thank you"
 
 
 
 
 
 


Review 15 Nov 2019
Recommended by customer in NR4
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bothroom blind.
 
Cost: £146

"Always satisfied with service both at shop and at home. "
 
 
 
 
 
 


Review 25 Oct 2019
Recommended by customer in NR17
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £144
 
 
 
 


Review 22 Oct 2019
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roman blinds x 3
 
Cost: £950
 
 
 
 


Review 21 Oct 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitment of 2 wood Venetian blinds.
 
Cost: £451

"Was very pleased with the excellent service from Norwich Sunblinds and their friendly team, will certainly be using them again. "
 
 
 
 
 
 


Review 21 Oct 2019
Recommended by customer in NR16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge windows Vertical blinds.
 
Cost: £600
 
 
Team:
Zoe Norman Marshall
 
 
 


Review 18 Oct 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roiler blind fitted in kitchen.
 

"I think my marking says it all!"
 
 
 
 
 
 


Review 17 Oct 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Make and install 2 window roller blinds.
 

"I am very pleased with the blinds and the service given. "
 
 
 
 
 
 


Review 14 Oct 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit vertical sunblinds
 
Cost: £1000

"Good job very well done. "
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £187

"Pleased with work and service."
 
 
 
 
 
 


Review 6 Sep 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"With apologies for completion of form. "
 
 
 
 
 
 


Review 5 Sep 2019
Recommended by customer in CB1
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 3 Sep 2019
Recommended by customer in WR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 27 Aug 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install roof blinds in conservatory.
 
Cost: £5500

"Expensive but pleased with them so far. "
 
 
 
 
Team:
Marshall Morter
 
 
 

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