Total Tiles

Where reputations count.

10 Oakcroft Drive, Framingham Earl
Norwich
Norfolk
NR14 7JQ

Tilers

Email This Business

Tel 01508 495 131
Mobile 07734 559781

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Floors / Flooring, Kitchens / Kitchen Fitters / Kitchen Installers, Tilers / Tiling / Grouting

99% recommended Rating 9.8/100
98 reviews since 2010

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 98 reviews since 2010

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Martyn was prompt in return my phone enquiry for a quote, was punctual and most pleasant and professional. He went out of his way to problem solve, and we were delighted with his work." more

" Smart, friendly, informative when carrying out the work. Excellent finish, and (domestic god) immaculate @ cleaning end of job." more

" Very happy with the work, finished to a high standard. Very punctual. I would recommend to anyone. Thank you once again to Martyn at Total Tiles." more

" It was the first time that I had used Martyn and was recommended by my tile supplier. I was very impressed with the quality of workmanship and my client was also very impressed which is the biggest p...." more

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Legal Name: Total Tiles.

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Review 9 Oct 2016 Recommended by customer in NR15 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Tile removal, tiling floor, splash back and window sill tiles, in a downstairs cloakroom.

"Martyn was prompt in return my phone enquiry for a quote, was punctual and most pleasant and professional. He went out of his way to problem solve, and we were delighted with his work."

Team:
Martyn Foxhall

REPORT THIS REVIEW

Review 6 Apr 2016 Recommended by customer in NR13 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

REPORT THIS REVIEW

Review 4 Apr 2016 Recommended by customer in NR1 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Tiling shower room.

"Smart, friendly, informative when carrying out the work. Excellent finish, and (domestic god) immaculate @ cleaning end of job."

REPORT THIS REVIEW

Review 4 Apr 2016 Recommended by customer in NR13 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Very happy with the work, finished to a high standard. Very punctual. I would recommend to anyone. Thank you once again to Martyn at Total Tiles."

REPORT THIS REVIEW

Review 30 Mar 2016 Recommended by customer in NR35 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

To install wall and floor tiles

"It was the first time that I had used Martyn and was recommended by my tile supplier.
I was very impressed with the quality of workmanship and my client was also very impressed which is the biggest plus for me.
I will certain us again on many projects."

Team:
Martyn

REPORT THIS REVIEW

Review 30 Mar 2016 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Tiling bathroom floor & walls

"First class job"

Team:
Martyn

REPORT THIS REVIEW

Review 12 Mar 2016 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Tiling of extension with wood effect porcelain tiles.

"Great advice given regarding best type and size of tile as well as best layout. Work was carried out with precision and care. Extremely tidy, reliable, and friendly. I am over the moon the results and wouldn't hesitate recommending or using Total Tiles again - thank you!!"

porcelain wood effect tiles laid in conservatory 2016

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Martyn

REPORT THIS REVIEW

Review 21 Jan 2016 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full tiling walls / floor. Labour and fixings included.

"Work completed as part of plumbing, civils and electrical fitment refurbishment. Whole �team� working well together - to maximise benefits and minimise total time."

REPORT THIS REVIEW

Review 21 Jan 2016 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full tiling walls / floor. Labour and fixings included.

"Work completed as part of plumbing civils and electrical fitment refurbishment. Whole �team� working well together - to maximise benefits and minimise total time."

REPORT THIS REVIEW

Review 17 Dec 2015 Recommended by customer in NR8 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Conservatory hour tiled and grouted.

"Was impressed by feedback in the website and chose Martyn Faxhall after a known good tiler let me down. Martyn was very professional and gave me a date for the work to be carried out and labour costs. He collected the tiles we had ordered and arrived on time, we discussed the best way to arrange the tiles and he set to work. Martyn made sure he took tiles from different packs to mix up the designs and the tile I had chosen were all different. He is a charming person to deal with, was happy to offer advice on tiles before commencing work and his work is exception. Would use again."

REPORT THIS REVIEW

Review 7 Dec 2015 Recommended by customer in NR9 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Tiling to conservatory and en suite.

"Great guy very professional super job only have the higher regard for his work."

REPORT THIS REVIEW

Review 19 Oct 2015 Recommended by customer in NR15 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removing tiles, re-tiling & grouting (tiles provided - all else provided by firm e.g. adhesive, grout, trims).

"Efficient, tidy work, excellent finish. From quote to finish I had confidence that the work would be done well."

REPORT THIS REVIEW

Review 27 Aug 2015 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To lay and grout 3-8 sq meters of floor tiles to extension.

"Excellent job, had seen his work at previous client before engaging, very professional, clean, tidy and efficient. Would recommend."

REPORT THIS REVIEW

Review 6 Jul 2015 Recommended by customer in NR1 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Laying tiles in a hallway.

"Very well done, amenable and good contractor. Discussed problems with one tiles (supplied by us), suggested ways to fix errors. Really helpful, professional, highly recommended."

REPORT THIS REVIEW

Review 10 Jun 2015 Recommended by customer in NR15 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Tiling pot of small bathroom.

"Very satisfactory."

REPORT THIS REVIEW

Review 9 Jun 2015 Recommended by customer in NR8 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Wall & floor tiling.

"See 8/10 as right."

REPORT THIS REVIEW

Review 27 Apr 2015 Recommended by customer in NR4 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Tiling of kitchen and floor area in our factory.

"Very happy- on time and friendly. Would recommend."

REPORT THIS REVIEW

Review 25 Feb 2015 Recommended by customer in NR18 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

REPORT THIS REVIEW

Review 21 Feb 2015 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Tiled bathroom - wall and floor. Supplied, collected and delivered all tiles and materials.

"Excellent standard of work: a real perfectionist. Friendly and helpful at all times - a pleasure to have in the house."

REPORT THIS REVIEW

Review 10 Feb 2015 Recommended by customer in NR14 business Total Tiles https://www.referenceline.com/tilers-in-norwich-totaltiles-30629

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Floor tiled kitchen, dining room, lounge and hall. Floor and wall tiled ensuite.

"Excellent quality, reliable, friendly and professional. Will use him again for the hallway and bathroom."

REPORT THIS REVIEW

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