Connells - Lettings

Lombard House, 145 Great Charles Street Queensway
Birmingham
West Midlands
B3 3LP

52.47037, -1.78381

Estate Agents

Listed under:  Lettings Agents

0% recommended: 3/10

1 reviews since 2014





Estate and Letting Agents

It is a legal requirement for Estate and Letting Agents to join a Government-approved redress scheme. The two schemes approved by the National Trading Standards Estate Agency Team are:

  • Property Redress Scheme
  • The Property Ombudsman



Property Ombudsman - Lettings


Property Ombudsman - Lettings

All estate agents are required to register with an Estate Agents Redress Scheme which can investigate complaints from members of the public. The Property Ombudsman (TPO) is an approved scheme under the Consumers, Estate Agents and Redress Act 2007.

Many estate agents have voluntarily agreed to follow The Property Ombudsman Code of Practice for Residential Estate Agents. Estate agents who follow the Code of Practice are required to provide additional consumer protection that goes beyond that required by law. They can be recognised by the blue TPO logo which they will display on their literature, websites and office windows.

Registered agents, who have chosen to not voluntarily abide by the obligations of the Code of Practice are not entitled to display the blue TPO logo.

Please visit the TPO website to verifiy the current membership status for this agent.




The information shown above is provided by the firm or the relevant body. Memberships may lapse or require renewal so we recommend that you check that the firm is still a member when you contact them. Please tell Referenceline about any misleading claims.