Consumer Protection Association

The Consumer Protection Association is a top UK consumer protection agency. A national organisation that has been helping consumers and installers for over twenty years, the CPA is recognised as the number one resource for connecting accredited home improvement installers with consumers.

A CPA member is a top rated tradesman, who is highly skilled and displays best trading practice standards and ultimate customer satisfaction on every job.

Not only is every member fully vetted in terms of litigation history checks, technical skills, trading records, financial position, quality of work, trading practices and customer service, but they are continually vetted by you the consumer.

TrustMark

TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, helping you find local, trustworthy & reliable tradesmen, operating to Government endorsed standards.

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators working in the Repair, Maintenance and Improvement sectors are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaints procedures are being maintained.