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Renewable Energy Consumer Code

The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.

Trading Standards - Norfolk Trusted Trader

Norfolk County Council Trading Standards has established Norfolk Trusted Trader to address rogue doorstep trading, and the fear of it, by helping consumers to identify legitimate traders - thereby improving community safety and supporting older and/or vulnerable people to lead independent and safe lives.

TrustMark

TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, helping you find local, trustworthy & reliable tradesmen, operating to Government endorsed standards.

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators working in the Repair, Maintenance and Improvement sectors are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaints procedures are being maintained.