Harkness Tree Services

9 Bellesleyhill Road
Ayr
Ayrshire
KA8 9BL

Tree Surgeons

Listed under:  Tree Care / Tree Surgeons
100% recommended   Rating 9.9/10
21 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 21 reviews since 2018
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work. Reasonably priced Left garden very tidy Friendly manner. "   more
 
" Archie provided us with an excellent service. The quote he provided was very fair. Archie turned up at the garden very tidy afterwards. We would happily recommend his service. "   more
 
" Arrived exactly on time as arranged. Very Very clean workers and took all branches away in trailer. Very pleasant Very professional. "   more
 
" Very good price. Communication was good and he arrived on time. Cleaned up the mess afterwards. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 69%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Archie 3
Arrived 5
class 3
clean 3
Communication 2
efficient 3
Excellent 5
Friendly 6
garden 4
good 4
Harkness 4
highly 2
mess 2
occasions 2
professional 5
recommend 5
removed 3
rubbish 2
service 2
services 3
tidy 8
Tree 3
worker 2
workers 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jun 2019
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing tall hedge.
Trimming magnolia and holly trees.
Trimming and shaping multiple shrubs
Removing Ivy
Pruning and shaping 2 more Ivy climbers.
 
Cost: £216

"Excellent work.
Reasonably priced
Left garden very tidy
Friendly manner. "
 
 
 
 
Team:
Archie Jimmy
 
 
 


Review 7 Jun 2019
Recommended by customer in KA7
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming and removal of trees.
 

"Archie provided us with an excellent service. The quote he provided was very fair. Archie turned up at the garden very tidy afterwards. We would happily recommend his service. "
 
 
 
 
Team:
Archie
 
 
 


Review 7 Jun 2019
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 Conifer tree removed and taken away
2 other large trees trimmed back considerably.
 
Cost: £100

"Arrived exactly on time as arranged. Very Very clean workers and took all branches away in trailer.
Very pleasant
Very professional. "
 
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fruit trees trimmed
 
Cost: £40

"Very good price. Communication was good and he arrived on time. Cleaned up the mess afterwards. "
 
 
 
 
 
 


Review 14 Jan 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am delighted with the results.
 
 
 
 
 


Review 2 Jan 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut small tree to 6ft cut multi-stemmed tree as close to ground as possible.
Remove large left hand stem of large tree.
Remove all debris.
 
Cost: £250

"Came at the appointed time and was friendly and efficient. Very pleased with the result."
 
 
 
 
 
 


Review 17 Dec 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 Trees pruned
2 Trees reroued
All cuttings removed from site.
 
Cost: £185

"Excellent work, friendly banner, extremely tidy site. We have been here for 28 years and RR
Harkness is by far the most efficient worker, at reasonable cost, we have had here during these years. "
 
 
 
 
 
 


Review 27 Nov 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting back over grown bushes and shrubs to original line, removing all cuttings to recycling and clearing up surrounding area to leave site condition in an improved state.
 
Cost: £70

"All elements of the job were completed to spec and the attitude and application of the firm's representative first class. "
 
 
 
 
 
 


Review 12 Nov 2018
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree pruning.
 

"Friendly, punctual, very efficient worker. Not a scrap of anything left behind. Wouldn't hesitate to have him back. "
 
 
 
 
 
 


Review 5 Nov 2018
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of nine conifer trees and roots.
 
Cost: £255

"Work completed in good time. All rubbish removed and disposed off.
Site left clean and tidy.
First class service. "
 
 
 
 
Team:
Archie Harkness Jim Stevenston
 
 
 


Review 31 Oct 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree trimmed and shaped as requested.
 
Cost: £80

"Communication clear before and arrived on time, worked quickly, tidy and were very professional and friendly. Good job, well done. "
 
 
 
 
 
 


Review 17 Sep 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming and shaping trees in garden.
 
Cost: £185

"Workmen arrived on time on day arranged work was completed same day.
Workmen removed all rubbish and tidied garden and driveway - no mess left anywhere. "
 
 
 
 
 
 


Review 28 Aug 2018
Recommended by customer in KA9
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove two trees from rear garden one located beside telephone poll.
 
Cost: £125

"Good quotation work done on time as promised. Happy with the job. Garden left tidy. "
 
 
 
 
 
 


Review 20 Aug 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming branches off a very large tree in garden.
 
Cost: £36

"Archie is very professional. Always polite and tidy. I always use him for my tree work and have no hesitation in recommending him to other people. "
 
 
 
 
 
 


Review 31 Jul 2018
Recommended by customer in KA23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut down trees/hedgerow. Chipped and disposed of all waste materials.
 
Cost: £600

"Harkness Tree Services arrived at very short notice and completed the works to an excellent standard. Total Turfing Ltd would not hesitate to use, their services again and would highly recommend this professional company. "
 
 
 
 
 
 


Review 25 Jul 2018
Recommended by customer in KA19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reducing height of eucalyptus tree.
Felling/removing a conifer tree.
 
Cost: £310

"Excellent!!
We would recommend them to everyone."
 
 
 
 
Team:
A Harkness
 
 
 


Review 25 Jul 2018
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming and shaping a cherry tree.
and a hedge.
 
Cost: £115

"A first class job."
 
 
 
 
 
 


Review 25 Jul 2018
Recommended by customer in KA10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 6 silver birch trees (and then subsequent jobs).
 
Cost: £400

"We have now used Harkness Tree Services on a few occasions and always find Archie and his team friendly and professional.
Would highly recommend.
10/10."
 
 
 
 
 
 


Review 25 Jul 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree surgery.
 
Cost: £45

"As always work completed and all cuttings removed with a smile!"
 
 
 
 
 
 


Review 28 Jun 2018
Recommended by customer in KA7
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Felling eucalyptus tree.
 
Cost: £960

"Would recommend to anyone very clean and tidy workers."
 
 
 
 
 
 

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