Tree Work East Ltd

Where reputations count.

Unit 9, Whissonsett Road
Horningtoft
Norfolk
NR20 5DJ

Tree Surgeons

www.treeworkeast.co.uk

Email This Business

Tel 01328 700942
Mobile 07876 125301

Listed under: Fencing Contractors, Landscapers / Landscaping, Log supply and delivery, Professional Tree Inspection, Tree Care / Tree Surgeons

100% recommended Rating 10/100
27 reviews since 2019

Satisfaction Ratings

Overall Rating	10 /10
Based on 27 reviews since 2019

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" Excellent work carried out expediently to perfection!" more

" Brilliant job done - very professional in approach and safe. Cleared up the area beautifully. Very pleased." more

" All work carried out as agreed to our full satisfaction. We will be using them again." more

" The above work did entail access via my neighbour's property. The team took every care in their operations and even used a leaf blower to remove paw dust from my neighbour's shed! I would whole heart...." more

About Us
Information provided by the business
Legal Name: Tree Work East Ltd.

All aspects of tree work and fencing undertaken. Please call for competitive prices, quality work and a friendly service.

Review 25 Oct 2020 Recommended by customer in NR20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

To clear a site of overgrown brambles and wild tree saplings.

Cost: £300

"Excellent work carried out expediently to perfection!"

Team:
Anji Noah

REPORT THIS REVIEW

Review 7 Aug 2020 Recommended by customer in NR20 My Age: 60 - 69 My level of experience of similar services: Beginner I have known this business: Under 1 year business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal off tree (spruce) (reduced to grand level) all removed (chipped and logged) also raised crown of another tree.

Cost: £550

"Brilliant job done - very professional in approach and safe.

Cleared up the area beautifully. Very pleased."

REPORT THIS REVIEW

Review 30 Jul 2020 Recommended by customer in NR20 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal of willow tree and grind stump.

Supply and install board fence and concrete posts make good to boundary fence.

Cost: £1225

"All work carried out as agreed to our full satisfaction.

We will be using them again."

Team:
Noah Warren Anji

REPORT THIS REVIEW

Review 22 Jun 2020 Recommended by customer in NR20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Crown lift sycamore and remove ivy.
Crown lift ash.
Reduce to ground level 2 further ash.
Chip and leave cord wood

Cost: £625

"The above work did entail access via my neighbour's property. The team took every care in their operations and even used a leaf blower to remove paw dust from my neighbour's shed!
I would whole heartedly recommend their services."

Team:
Noah Anji Warren

REPORT THIS REVIEW

Review 26 Feb 2020 Recommended by customer in NR21 business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Team:
Jonathan Noah

REPORT THIS REVIEW

Review 9 Dec 2019 Recommended by customer in PE31 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

As quoted.

Team:
Anji Noah Warren

REPORT THIS REVIEW

Review 2 Dec 2019 Recommended by customer in IP2S My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Siding tree beside wall.

"Good service
Happy with the work which was carried out."

Team:
Anji Noah Warren

REPORT THIS REVIEW

Review 25 Nov 2019 Recommended by customer in NR7 business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace fence.

Cost: £520

"Very pleased and would use this firm again. "

REPORT THIS REVIEW

Review 25 Nov 2019 Recommended by customer in IP25 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Dismantle and remove old wooden fence panels and posts.
Erect new wooden panelled fence and posts

Cost: £520

"This was at times a difficult job, with Noah having to deal with the removal of copious amount of brick and flint from underneath the old fence panals. The fence also was behind a large shrub. But Anji and Noah are a great team and never moaned - just worked really hard to get it done before the light faded. It is so good to have people you can trust. Great job, great people - Very happy customer. "

Team:
Anji Noah

REPORT THIS REVIEW

Review 5 Nov 2019 Recommended by customer in NR20 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Remove 60m of conifer hedge. Chip and remove all. Grind out stumps.

Cost: £770

"Excellent people. Excellent job.
Very pleased. "

Team:
Noah Anji

REPORT THIS REVIEW

Review 26 Sep 2019 Recommended by customer in IP25 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Tree work required in back garden seriously over grown and unwanted tree and shrub growth. Creeper entangled on holly.
Care to cut and shape treasured holly tree and lilac bush. Tidy of shape of hawthorn in front garden.

Cost: £185

"I originally contacted Tree Work East Ltd as they are a 'Trusted Trader'. I spoke to Noah who then came to view the work and give me an estimate.
The price was very reasonable and I was happy to have the work done. On the day Noah and Anji came and worked very hard and did brilliant job. Both very Pleasant and professional. I was so relieved to have chosen them and will use their services again without hesitation. "

Team:
Avji Noah

REPORT THIS REVIEW

Review 16 Sep 2019 Recommended by customer in NR20 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Attend to tree cutting and removal as discussed.

Cost: £650

"I was pleased with the completed work and impressed with the way Aryi and Noah worked together.
All clearing up was done and I was impressed. "

Team:
Anji Noah

REPORT THIS REVIEW

Review 12 Sep 2019 Recommended by customer in NR9 business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal of tree and stump

Cost: £280

Team:
Noah

REPORT THIS REVIEW

Review 3 Sep 2019 Recommended by customer in PE31 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Crown fir tree pollard eucalyptus tree
Crown lift copper beech tree.

"Minor delay due to inclement weather (obviously out of their control),
Rescheduled to our convenience.
Very happy with work and will use again."

Team:
Noah Anji

REPORT THIS REVIEW

Review 8 Aug 2019 Recommended by customer in NR4 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Take a tree down and disposes of it.

"They were a great couple - worked well together very pleasant. "

Team:
Noah Angie

REPORT THIS REVIEW

Review 15 Jul 2019 Recommended by customer in NR20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Grind cherry stump build and hand 2 gates.

Cost: £759

"Noah and his team were very friendly, efficient and helpful. "

Team:
Noah Westcott

REPORT THIS REVIEW

Review 10 Jul 2019 Recommended by customer in NR21 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Some hedge / tree tidying and rebuilding a fence and rehanging a gate.

Cost: £655

"Very pleased with the efficiency, politeness, helpfulness and tidiness!!
All staff very easy to work with.
People who really listened to what you are after and go the extra mile. "

REPORT THIS REVIEW

Review 13 May 2019 Recommended by customer in NR20 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Had 8x80/100ft high conifer(Lylendi), they lowered them down to 10ft stumps as requested, Shradded conifer and took away, cleared site and was Moot impressed had had 3 others quotes all 3 x as much - recommend always.

Cost: £583

"Very very good satisfied job done. At a really reasonable price, done very tidy job of taking down 8 large conifers (at least 80 / 80 ft high to 9/10 foot) left nice and tidy, very considerate, friendly team. Would recomend for 1st class job and good fair rate.
Trees were over 35 yrs old."

REPORT THIS REVIEW

Review 9 Apr 2019 Recommended by customer in NR20 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Dispose of large hedge cuttings.
Reduce height of conifers and remove cuttings.

Cost: £240

"Work carried out efficiently and on time.
All cuttings removed team friendly and paid attention to detail.
We would certainly recommend them to others. "

Team:
Noah Warren

REPORT THIS REVIEW

Review 1 Apr 2019 Recommended by customer in NR20 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: Under 1 year business Tree Work East Ltd https://www.referenceline.com/tree_surgeons-in-horningtoft-treeworkeastltd-82030

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal of trees.

Cost: £600

"The work was carried out quickly and efficiently as agreed."

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