Grahams Aerial Services

19 Cannerby Lane
Norwich
Norfolk
NR7 8NQ

TV, Aerials & Satellite Engineers

Listed under:  Aerials Installations & Repairs, TV & Satellite Servicing & Repairs, TV Aerial & Satellite Installation
100% recommended   Rating Grahams Aerial Services 9.9/100
320 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 320 reviews since 2014
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work & advice"   more
 
" Graham was polite, friendly and helpful. He came the day after I called, was on time and got the job done without fuss. The results are excellent."   more
 
" I called early evening and phone was answered quickly. The work was completed the very next day excellent service at a difficult time. "   more
 
" Fantastic customer service answered phone to initial call on a Sunday. Then called twice to explain they would be late etch. On arrival was fantastic and checked work etc."   more
 
 
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Review 29 Jun 2020
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Aerial.

New wiring.
 
Cost: £120

"Excellent work & advice"
 
 
 
 
 
 


Review 2 Jun 2020
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of TV aerial.
 

"Graham was polite, friendly and helpful. He came the day after I called, was on time and got the job done without fuss. The results are excellent."
 
 
 
 
 
 


Review 15 Apr 2020
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify fault on aerial install amplifier and associated cables with 12v transformer check signal level.
 
Cost: £84

"I called early evening and phone was answered quickly.
The work was completed the very next day excellent service at a difficult time. "
 
 
 
 
 
 


Review 24 Mar 2020
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old aerial and fit new one including all new cables and galvanised bracket
 
Cost: £95
 
 
 
 


Review 13 Mar 2020
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of aerial from roof.
 
Cost: £55

"Fantastic customer service answered phone to initial call on a Sunday. Then called twice to explain they would be late etch.
On arrival was fantastic and checked work etc."
 
 
 
 
Team:
Brian Graham
 
 
 


Review 10 Mar 2020
Recommended by customer in NR9
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Call locate fault replace amplifier cable to lounge as required reline and test.
 
Cost: £85

"Friendly, professional and reliable. Very reasonable price would definitely use and recommend his services. "
 
 
 
 
 
 


Review 27 Jan 2020
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check aerial and connection, add points to kitchen and bedroom sort out problems with existing points.
 
Cost: £160

"Nothing was too much trouble.
Brian took on board all my queries and requests.
He worked solidly for nearly five hours sorting out our aerial connections and doggedly searching for cables which was no easy task!
The connection divides box was faulty and Brain replaced this after showing me the one he removed, he also attached it a 1ot more securely than it had ever been. Fantastic service. "
 
 
 
 
Team:
Brian Graham
 
 
 


Review 30 Dec 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New aireal and booster.
 
Cost: £110

"Very good service from Brian. "
 
 
 
 
 
 


Review 12 Dec 2019
Recommended by customer in NR7
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Arial.
 

"Well done."
 
 
 
 
 
 


Review 29 Nov 2019
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New aerial installation battery pack cable.
 
Cost: £135

"Graham was extremely friendly and completed the work quickly, He even gave us advise on a different type of cable and trunking to finish off the job.
Brilliant job by a lovely man and excellent value for money."
 
 
 
 
 
 


Review 1 Nov 2019
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full installation new aerial.
 
Cost: £153

"Very professional, trusted tradesman will definitely use Grahams services again. "
 
 
 
 
 
 


Review 31 Oct 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install a new replacement roof top T.V aerial (old one was damaged).
Fit a new extension cable through length of attic to a bedroom and fit a new wall socket.
 
Cost: £98

"Brian phoned as earlier than we expected to say he was available in the area, this was to our advantage. He inspected our requirements, told us he could carry out the work now, he placed shoe covers on to come indoors and Brian carried out the work efficiently and to our complete satisfaction. Brian was very pleasant and polite. "
 
 
 
 
Team:
Brian Graham
 
 
 


Review 22 Oct 2019
Recommended by customer in NR3
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
He put a new aerial on my roof and now my TV works really well with a really good signal.
 
Cost: £98

"Grahams aerial service very helpful and friendly, he did a very good job. He was a really nice guy. "
 
 
 
 
 
 


Review 17 Oct 2019
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair sky dish
Replace faulty amps and new plugs
Connectors and adapters.
 
Cost: £150

"Graham had to understand a implicated set up which meant some detective work!
He managed to work it out and come up with a solution. Everything works now perfectly! "
 
 
 
 
 
 


Review 11 Oct 2019
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to TV aerial to restore reception.
 
Cost: £63

"Prior to Mr.Graham's work we had been told by a national firm that because of the awkward position of the aerial we would need to have an entirely new aerial erected on a pole fixed to the side wall of our house. The charge for this was to be 300+
Mr.Graham was able in a remarkably short time to fix the existing aerial for a fifth of the cost. He also went beyond the call of duty by removing a bucketful of dirt and weeds from the roof ridge.
I cannot recommend him too highly."
 
 
 
 
Team:
Brian Graham
 
 
 


Review 11 Oct 2019
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply, install outdoor aerial and tune in TV for our office chill out area.
 
Cost: £98

"Brian came the very day we called, he was super helpful and carried out the work quickly and efficiently. Left the area clean and tidy. Very pleased with price and workmanship. Would definitely recommend. "
 
 
 
 
Team:
Hayley Kev Jo
 
 
 


Review 23 Sep 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Aerials.
 
 
 
Team:
Brian Graham
 
 
 


Review 10 Sep 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check signal of existing aerial. Replace the aerial. Fit amplifier and check wiring and retest.
 
Cost: £148

"Very satisfactory. Used previously so knew roughly the likely cost in advance. "
 
 
 
 
Team:
B P Graham
 
 
 


Review 8 Aug 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
TV would not pick up its channels properly. Needed new TV aerial.
 
Cost: £90

"Extremely impressed with the service from start to finish. Brian knew exactly what we was doing. Job done with the minimum of fuss would give Brian 11 out of 10. Also excellent value for money. "
 
 
 
 
Team:
Brian
 
 
 


Review 31 Jul 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problems with signal to television following recent storm.
Update booster box. Assured present aerial ok at present.
 
Cost: £72

"Prompt service. Very pleasant and knowledgeable. Explained what needed doing and left house tidy after work. "
 
 
 
 
 
 

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