Sands TV Services Ltd

Where reputations count.

E3 Southwell Road, Horsham St Faith
Norwich
Norfolk
NR10 3JU

TV Servicing

www.sandstv.co.uk/

Email This Business

Tel 01603 897241
Mobile 07796 208974

Listed under: Aerials Installations & Repairs, TV Aerial & Satellite Installation, TV Video & Audio - Servicing & Repairs

100% recommended Rating 9.8/100
12 reviews since 2009

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 12 reviews since 2009

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.3/10
The price represents value for money

Recent Reviews

" Everyone was very helpful and polite. All there work was excellent and very quick. Would recommend to anyone." more

" Very polite, good service & advice." more

" The installation was carried out a problem was identified requiring a repair to one item. This was fixed and redelivered. However a further problem was identified and a small adjustment to a speaker w...." more

" Set DVD & TV up." more

About Us
Information provided by the business
Legal Name: Sands TV Services Ltd. Limited Company.

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Review 6 May 2021 Recommended by customer in NR12 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Repair microwave

"Everyone was very helpful and polite. All there work was excellent and very quick. Would recommend to anyone."

REPORT THIS REVIEW

Review 2 Mar 2020 Recommended by customer in NR23 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

To replace faulty Sony Bravia T.V.

REPORT THIS REVIEW

Review 21 May 2014 Recommended by customer in NR10 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace screen on TV, due to damage.

"Very polite, good service & advice."

REPORT THIS REVIEW

Review 30 Apr 2014 Recommended by customer in NR30 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	4/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 10 Mar 2014 Recommended by customer in NR4 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Installation, set up and tuning of a TV, home cinema system, sky system.

"The installation was carried out a problem was identified requiring a repair to one item. This was fixed and redelivered. However a further problem was identified and a small adjustment to a speaker was needed. This was carried out professionally and reinstalled. First class service from very professional engineers. "

REPORT THIS REVIEW

Review 28 Feb 2014 Recommended by customer in IP19 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

TV was repaired under warranty re Sony.

REPORT THIS REVIEW

Review 17 Feb 2014 Recommended by customer in NR6 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 23 Dec 2011 Recommended by customer in IP24 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Set up DVD."

REPORT THIS REVIEW

Review 23 Dec 2011 Recommended by customer in NR17 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Set DVD & TV up."

REPORT THIS REVIEW

Review 22 Dec 2011 Recommended by customer in NR32 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Retune

REPORT THIS REVIEW

Review 18 Dec 2011 Recommended by customer in IP19 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Retune

"Very satisfactory"

REPORT THIS REVIEW

Review 5 Dec 2009 Recommended by customer in NR10 business Sands TV Services Ltd https://www.referenceline.com/tv_servicing-in-norwich-sandstvservicesltd-24709

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Advisory service on setting up and using DVD recorder.

"Very pleasant young man checked our setting up and talked us through the various functions. Answered all our questions."

REPORT THIS REVIEW

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